You will see all the information of real people who used the products and services of Spa Kastle (Spa) in the state of Illinois.
Right now the business has a rating of 4.5 out of 5 and this score was based on 150 reviews.
You may have noticed that the average of ratings that it reaches is practically the highest, and it is based on a high number of opinions, so we can be pretty sure that the assessment is very reliable. If there are many people who bothered to value when they've done well, it works.
As you know, we don't usually bother to write scores when they are positive and we usually do it only if we've had a problem or issue...
This Spa corresponds to the category of Massage spa.
This is my third time here My massage and pedicure was absolutely wonderful. Thanks
2nd time I've been there! Both times were amazing, before coming here I've never been walked on by a tiny lady before and it is awesome!
Went there for the first time and took my girlfriend with me who has never had a massage before. Called a day in advance to set up an appointment. Everything from the phone call with Liya to the actual massage and leaving the place was absolutely fantastic. The staff is very friendly and they make it seem like you're at home. Whether or not they are the therapist assigned to you, everyone there will greet you with a smile. The massage was amazing and had my girlfriend and I feeling very relaxed and comfortable throughout. They really know what they're doing. Even though it's like a 30 mile drive from my residence, I will definitely be going again soon. It's totally worth the drive and the price, I highly recommend this place.
Excellent Professional Service affordable prices
A great experience...
Just recently had a couples massage with a sauna treatment too. The women here do an excellent job and I would go back again. They actually forefilled my request when I asked them to focus more on my head and my neck. The only con I can relay is that you can overhear the front desk person but that may be due to our room being right on the other side of the desk.
The owner was very rude when she ask about the tip She makes me feel uncomfortable about it , the lady was ok but not to pay $20 for tip almost obligated. AND I DON'T LIKE THE THING THAT THEY MAKE YOU PAY FIRST..UNACCEPTABLE!!
I have been many massage therapist and this the only place I will be treating my self to from now on Lisa excellent massage therapist she know s what she's doing going ...Mila what amazing person smart she's leader..I give them 5star I can't wait to go for more services
First of all I live two minutes away from this place which is awesome and I can go as many times I want and second this place is amazing! They didnt make me wait a long time and they make sure you're relaxed and comfortable and they always have a smile on their face and they're so nice. They did an excellent job on me and my cousin's pedicure and the price was reasonable and they're not pushy when it comes to tips. Definitely will be coming back for another visit. I totally recommend this place
Nice and local spa. Good service.
Awesome clean tranquil
Great service . Come away from here, very refreshed and relaxed. Great manager, very lovely woman, knowledgeable, creative and organized named Mila.
First time getting a full body massage as well as my daughter and they treated my daughter like a princess. My mother loved the services she recieved and Mila the manager made sure our first time was an AWESOME first experience! Recommend this place
Very welcoming Atmosphere Mila excellent customer service Clean facility amazing massageVery nice people I really recommended this place❤️
I was really impressed with my massage and this spa. Really pleasant and the staff was kind and accommodating. It was clean and had everything I needed to feel comfortable. I will be going back to check out the nail services and another massage soon.
Very friendly service and peaceful and calming atmosphere.
Katrina is excellent at therapudic massage. She is only there on Thursday and Saturday so book early! Today was my first time with her, I immediately made another appointment for 5 days later on Thursday! Everything seemed very clean and sanitized. The staff was very pleasant.
My wife and I got the couples massage and both agreed it was the best massage either of us ever had. Clean comfortable place with friendly staff. We made an appointment for next month.
The first time i went i loved it, no chip lasted 3 weeks without chipping. 2nd time i went the 2nd day my nail color chipped.
Offer all this great stuff but not done in depths. Rushed along
Sofia was wonderful
Freaking Amazing Massage!! Thank You Lady So Much You Really Change People's Life...Really Professional And The Most Helpful Massage Myself and my Husband Ever Had!! Couples Massage was Everything!!!
not impressed
Great service and staff
Treated my husband for his birthday to a full body massage and reflexology and he absolutely loved it! We will definitely come back for couples massages and their other wonderful services!
Very nice massage
This place is amazing...friendly staff,very clean and relaxing...Jessica is awesome
Staff makes you pay first, during pedicure it was nice. Went to dry my nails and they practically forced me to put my shoes on even though they weren’t dry. Causing them to become messed up. Refused to fix. Then asked for tip on my way out.
The massage price is right for a couple massage($125) and both the masseur knows their job and they we're so nice! It was a relaxing and rejuvenating experience! Will visit again and highly recommended!
MILA is amazing , such a beautiful woman and a super awesome manager .I took my bf at spa kastle last week for his birthday and we did couples massage it's the best, the place is clean and the staff is very warm and welcoming. I will be going back again to try their other services and of course more massage.
The nail lady was very nice, I love the sea salt massage a lot
I just came back from vacation, so tired , Amy give me the massage , very strong hands,I finally feel better, thank you .
Unfortunately I came across this place on Groupon. Worst pedicure I have ever gotten. Shady atmosphere. Rushed out while polish was still drying. Wouldn't recommend to anyone.
The ladies here have magical hands, arms, feet...you ask me why feet? Check 'em out for yourself to see what it's about. Nothing fancy, but clean and most importantly the best massage I've ever had coz they know what they are doing. The lady at the front may seem brusque but she's about her business so don't be put off by it.
Very clean place. Amazing people and service.
I definitely recommend Spa Kastle. I come here often for massages and pepedicures. Just had my eyebrows Microbladed by Jessica and couldn't be happier! They offer many more services which I can't wait to try.
Omg the best massage I ever had ,the absolute best ,lily is a true professional ‘listens and customizes every massage to what I want extremely relaxed thank you mila great smart manager ,,I was shocked how she speaks 4 languages fluently she’s smart welcoming ... clean atmosphere .. definitely going back with my friends and families
Very professional, So nice experience, would be back for sure
Was a little nervous about some of the stories I had heard about getting more than a massage, especially with the curtains covering the windows a the waiver they have you sign lol, but this was the best massage I have ever had! Would highly recommend the massage, body scrub and sauna experience! I will definitely be back!
Ask for Amy, no regrets
Absolutely amazing.. I did a general skin facial..very professional nice and friendly..I absolutely recommend them %100
I believe I have a pinched nerve some where around my right shoulder and it hurts like crazy. I went to Spa Kastle and and got the best massage of my life. Daisy's went to work on my shoulder like if it was her own. She not only massage it but she did a ton of stretches to relax my muscles and it did relieve pressure from my nerve and gave me much needed time away from pain. Thank you Daisy you were wonderful. Bill K
Great deep tissue massage combined with stones and Thai. I love when they walk on my back, it's like a spinal adjustment!
Great massage ever amazing manager mila she took me even when it was so busy very good staff I definitely go back
Not worth the price.
Just left this magical place, where my husband and I enjoyed the couples massage and hot tub! It was such a wonderful experience. Jessica was so nice and accommodating. And the young ladies who did our massages were excellent. Will be going back!!!!
Recommend the no chip manicure, lasts 4 weeks!
Great service and a beautiful spa will definitely go back soon. If you go and use the sauna bring your own soap, they provide great products but you can bring your own if you want.
Ask for jenny shes magic
Excellent mixed techniques massage + with hot stones!!!
Really friendly and love the services. Very affordable.
My massage was absolutely wonderful. I can't wait to try some of their other services
Nail spa is not relaxing. Cartoons on the tv and not able to put on something else and I sat facing the toilet for manicure. Nice people but they need to make major changes to their nail salon.
Amazing massage! Came out feeling great! My soreness is gone! And also got a great deal. Will be back for sure
Love this place, they are friendly, very accommodating and over they listen. Before you enter the room you fill out a paper that will let them know exactly the pressure desired, areas you need more attention too and where you don't want to be touched. Me and my fiance love this place.
The only reason I'm giving this place a one star rating is because of an inconsiderate woman who manages this place is an ignorant money hungry inconsiderate person I ever met when I came In I was charged $84.00 for a full service one and a half hour full body and foot massage then she told me about the extra foot bath and pedicure with an extra massage for $20 so I agreed I was also informed that sauna and hot tub were free of charge with the money I paid in the middle of my hot tub this ignorant oriental lady walks in and demands I pay the extra for $26.00 when I told her what happened she snapped and charged the nice lady who gave me the best massage ever this nice lady's name is Octavia so humble she put the money in I refused and paid her the money so this poor lady doesn't get charged then I kindly gave this woman a generous tip the lady u need to watch out for is named Jessica picture below z
Me and my cousins went there ... they are so nice and every one left happy !!! Thank youuuuu .
One of the best massages Ive ever had.
We had a bachelorette party here with 9 people! They were super nice and professional, their facility was clean, and their services were reasonably priced. All the girls recieved different packages and everyone was happy with their massages, manis, pedis, and sugar scrubs! They even made us our own private room where we were able to bring in food and drinks! Mila the owner is awesome! Will definitely be going back!
You want the scrub, you want the sauna, and the massage. It was total 169 for a couple and Tina and Lucy were outstanding getting our knots out and relaxing our bodies. Totally a great place to go. Worth it.
Went for a massage.... They had different techniques Thai massage combined with deep tissue.. and hot stones.. they also did cupping.. definitely helped with my pain. Loved this place ..super clean very nice and professional.
They argued with me about my Groupon and then the massage therapist was rough on me when I requested a lighter touch. It was not a pleasant experience.
Great work very clean place and good service
Excellent service!
All employees were very welcoming! They were busy at the time I came with my boyfriend so they sat us down on massage chairs, made us tea, and let us watch Netflix until they were ready for us. They gave us a gift certificate after for only waiting 20 minutes. The massages were very strong (my boyfriend likes deep tissue) as well as light and soothing for me. Service is great! The spa feels so cozy and like home.
Great place for massage!! Clean and friendly staff!
She did a great job on my nails, but they didn't have any music, or Tv on. This made it quite boring.
Very friendly staff and Jenny did a great job.
My husband and I have now gone for 2 couples massages that included the sauna. We both REALLY ENJOYED the service and have decided to treat ourselves more often. We found the spa to be very clean and the staff very professional and friendly.
We recently picked this place with a groupon. We scheduled the day before and still got the time we requested. The staff was extremely pleasant. We had no issues using our groupon. We had a couples massage with sauna. The place was clean and inviting. After our massage both my husband and I agreed it may have been the best massage we ever had. Well worth the money. We will be going back!
I loved it. Best first experience I have had. I definitely recommend this place and I will be going back. I have been recommending this to all my family and friends. Amy, was the name of the one who attendees me and was absolutely amazing. Very clean and zen atmosphere
Really good place. Got in quick as a walk in and got a great massage. Excellent place, I wish I had this place close to home. If you are looking for a quality massage this is a great place.
Amazing massage chairs. Went for a mani/pedi. Great service and a clean environment. Will return for massage and facial.
i had been suffering from a lot muscle spasms because of my work and daily stress ,so i went to spa lastle and mila the manager so welcoming she explained to me everything very professional ,knowledgeable,smart..lili best massage therapist i've ever had with high techniques and perfect massage honestly i won't go no where only at spa kastle this is right place to led to a significant improvement in my body and mind also the spirit ambient ...mila mila great job
I would avoid this place like the Black Plague! They shorted my massage by fifteen minutes! On top of that the infrared sauna was down which I paid for and they didn’t even tell me when I called to confirm my appointment. On top of that the woman at the front desk has a bad attitude and is not friendly, if you don’t like what you do get another job! Peace and blessings.
Great and clean and comfortable
Amazing got a coupon code from group on never felt more amazing.
That place is amazing. I had a pain in my hand and they got rid of it by working the arm. Afterwards i had no pain. They are brilliant. Im definetly going back for other areas
Clean facility and professional massage therapists. Absolutely loved it. I would recommend this place to anyone looking for couples massage or a sauna (or both together)!
My daughter bought me a massage and pedicure for my birthday last month ,I enjoyed the service very much, the no-chip polish still look good. the place very clean and the stuffs are polite.will go back again.
Best customer service Mela and the massage was an amazing I love deep tissue and the sauna and also the body scrub I feel awesomeI definitely can add I commended this place
Best massage I've ever had.
I had a good massage at this SPA very enjoy I feel very good today
went here for a massage , was never offered to use shower before or after , the masseuse was not very good at following directions when I told her a little harder ,,, ok went in for pedicure , Liked the foot bath and the massage but when she used a nail clipper like I use at home , well that was it , Ill never go back and do not recommend this place to any one I give it ZERO STARS not the one other wise I could not post my review thanks
I just wanna say this place is awesome. Hadn’t been here in over 2 years from the last time. I went in yesterday. After work, skipped the gym. I gotta say it was worth the drive considering I live like 45 minutes away from here. $65 for an hour. I asked for deep deep tissue massage and it was amazing. I felt very good afterward. Relaxed. the woman who massaged me got rid of a knot I’ve had on my left shoulder for over a year. I wish I could’ve gotten her name. But would definitely come back!
We did couples massage and they were great. Very kind and pleasant. I love the sauna part. I went in feeling tensed and came out feeling so relaxed and lighter. They offer a variety of treatments like facials, permanent eyeliner, body waxing and scrubs and more. Will definitely be going back.
The therapist are always professional and dressed appropriately and smell wonderful.
An amazing experience. Great customer service, friendly staff, superb and very professional massage.
Amazing service! Definitely recommend.
Wide rage of services. I got the couples massage which was great. Very friendly.
My wife and I booked a couple message and it was very pleasant! The entire facility is very clean, and all the staff weee very friendly! They catered to all our needs, and they continued to make sure we were happy throughout our entire experience. I would highly recommend Spa Kastle to anyone, and we will be going back again very soon! Thank you Spa Kastle for making our experience an enjoyable one!
This place is great. My husband and I had the couples massage, mani/pedi, facial and waxing. We were very satisfied with all services. The place is clean and the staff very professional. Being Muslim was not a problem as we had our own room and privacy. Thank you guys, we've decided to make this our place every two to three weeks. See you soon. In sha Allah !
first off I have to say I was a little worried at first, seemed like the front desk lady had a lot going on and she was running all over the place. However about 10min later my wife and I were sent to the back for our pedicures and we were met by Irene and Sophia who greeted us with warm embrace, we were offered water and tea, asked if the water temp was ok and how we wanted our nails. I can say we had a authentic spa pedicure not one of those rushed services you get a a local nail salon on a corner. The sugar scrub and massage was wonderful and relaxing, they asked periodically how we felt and asked if we would like more time. They also gave us a hot stone massage and I have to add it was inclusive with the spa pedicure. The lady at the front desk turned out to be such a sweet lady(sorry I can’t remember her name), she was just busy and I understand her running around at the beginning, it’s a very popular place. We will be returning, give this place a chance, you won’t regret it. Thanks ladies.
Omg!! Speechless. Best massage ive ever had and so many different services with great prices. Already scheduled another couples massage with the hubby
I love coming to this spa! Mila the manager is so nice and accommodating. I have taken my mom and my best friend here and they also enjoyed their experiences. This is the only place I will get a massage at. Wonderful service and all the masseuse/ladies are very cordial, they always make sure you are comfortable with the pressure. I love it here!
I have to say , they did a great job for my nails.me and my little girl love this spa.
Great place!!
A++ service
Went for the couples massage today with a friend and it was absolutely amazing. Very clean, friendly, professional and accommodating. I have had about 20 massages at different places..... This was my absolute favorite!! I will definitely be going here for all future massages.. They know what they are doing.
They were booked when I arrived so I took a sauna and showered before my massage. It was perfect way to relax before my massage which was excellent.
Not what i expected
My experience was great in the beginning but ended up not as well in the end. I made an appointment the day before for a regular pedicure for Sunday at 2pm, arrived for the appointment front desk lady was extra nice and very friendly. She took me to the room where the pedicures and manicures were being done the lady that worked on my feet spoke English a little so it was a bit of a language barrier when I was trying to explain to her what I wanted done. Anyway she completed the pedicure and I sat under dryer. I got up to leave and paid the girl (i didnt think to look at my receipt when i left) . 10 minutes later I receive a phone call saying I didn't pay I looked at my receipt and saw she only charged me for the tip I didn't notice this when I first left becayse I assume she did her part. So me being a genuine person, I drove back and she charged me for the services I got done. I did ask her for the inconvenience could they take something off or offer a free pedicure next time since it wasn't my fault and I even droke back (not many in the world would do that). The lady then said no they couldn't I went in ahead and paid but I thought they could of at least took some off for my trip and the fact it wasn't my fault it was the worker so with all being said, I probably won't go back but it was a nice place and I'm glad I had the experience I just didn't appreciate that service.
Went there with my wife for a couples massage with a Groupon, had a great experience, the masseuse really worked the knots in my neck and felt like she knew how much pressure to apply without hurting. 100% recommended
My husband and I love it here!! The services are reasonable and the the staff is hospitable and professional.
Awesome!!!!!!
Wonderful job by entire staff!
Real good place and clean ask for LEE
Sophia is the best if you want a deep tissue and firm massage and stretching. Nice place too.
1st timer me and my wife love it. Definitely will coming back. Whole body massage for 1hr with hot stone. 20mins sauna plus free shower. Cant beat that
Omg this place is small passé it’s twice with navigation. When I finally arrived they assisted me instantly. $65.00 full body massage. I don’t know what her name was but god bless her hands and feet. I told her exactly Where the pain was and omg she found that spot and all other hidden knots...she used hot stones hands lotion feet everything.... will return soon also they do pedi and manicure , will return for that as well
Had a great massage with my SO Will come again for our birthday!
Did the couples massage and sauna and we absolutely enjoyed the experience. Will be treating ourselves to once a month.