Reviews of Platinum Salon & Spa (Spa)

Charmi Patel

They were really kind and nice

Joan Bartelson

Disgusted. The so-called chiropractor....charges insurance through Panther medical at the highest rates possible for items found on the web for a tenth of the price. I won't go back.

Cheryl Giacobbe

Went for a message. Very attentive staff. The ambiance was very calming. Thoroughly a very relaxing pamper tor myself.

Laura Kulesza

My daughters and I went here for haircuts and a manicure. Everyone was attentive, friendly, and skilled. The atmosphere was very restful!

Joe Mancini

Enjoyed a great massage by Josie today. Very skilled and knowledgeable. My back feels drastically better. Definitely will return.

Courtney Paz

Highly recommend Steve if doing a massage. Couple massages available.

Dana Lindstrom

Most enjoyable and relaxing when ever I come here

Bonny Balfanz

Platinum Salon is the best. 5 star services and a team that is personable and fun. I've had hair, nails and even a sea scrub and all my services are top par. You'll love the experience for special occasions or just to pamper yourself.

Diana Hail

Beata is wonderful, caring and so friendly. Highly skilled. I m so happy to have met her.

Lisa Perry

I’ve been coming here for awhile now and I love the facility it’s always so clean and peaceful your always taken in within a minute of walking in. There’s no lines and the services are top notch!!!

Shirley Banks

It was great!! Friendly, courteous, and a terrific hair stylus.

Ralph Feese

I have been a very satisfied customer of Platinum and in particular Tracie for many years.. The reasons are many, but the most important are the people who work here. They always treat you with respect, try to accommodate changes in schedules, and make certain that you are satisfied before you leave. The prices are competitive with other salons. Great value to me is quality service delivered at a competitive price by professional and engaging people. That is what I always feel I get at Platinum.

A A

They ruined our day!! I had appointment for myself and my wife. I requested a female therapist and was told there is only one, so they gave us 2 appointments back to back. We went today as scheduled to find out that there is no appointment for us because the therapist called in. They said we tried to call and email you, but could not reach you out, because apparently the had WRONG phone number, WRONG email. I asked why they didn’t try to call my wife for her appointment, they said they didn’t find her info, because apparently they MISSPELLED her name. The women I was talking to was very rude, she didn’t even say sorry, she just walked away to talk to another customer in line. So I asked for the manager after she is done, and claims that she is the owner of the SPA. She simply said ok we made mistake, and mistakes happen! I told her yes mistakes happen, but 3 mistakes should not happen at a time, WRONG number, WRONG email, and WRONG name? She says yea it’s sometimes hard to get info over the phone, and There is no magic we can do to accomplish your request, you can return your vouchers!

Patrick McDougall

Went for a couples massage with wife. Great experience.

John Pietrzyk

Experienced haor stylists and friendly, professional staff.

Private User

Colorist/Hair stylist has no experience with hair other than straight. There are no proper combs for other hair types either. Her own hair appeared very dry and over processed. I was told by the lady in charge (over the phone) that I would be in good hands because her colorist/hair stylist had a lot of experience doing hair/color, but clearly it has merely been with people that only have straight hair. My scalp hurt when I got home, and I was mentally exhausted. My hair looks mediocre and I will be getting it redone some where else. I wanted to try this place because of the amount of positive reviews but clearly no one writes a negative review when they have had a bad experience here. They just take it on the chin and move on, but I at least want to warn people of the possible poor treatment. NOT A RELAXING EXPERIENCE. Side note: There is hardly any diversity within the staff. Customer service skills need work.

Heather Uselding

Have gone here for many years. Started out with massages,facials, pedicures. Have had Beata for facials for a couple of years now. She is excellent. Service is great. They are on time with their appointments, the front desk people are always friendly.. Sometimes I have had trouble with their retail end - out of stock on products that I use.

Dottie Michalski

I go every month for a massage. Carrie is awesome!!

Terry Maloney

I always ask my family for gift cards from Platinum Spa because I love the massages from Kumud. She's the best! The whole staff is very pleasant.

Nevaeh Carns

All in one here. I get my hair and nails done and also a massage. It's my favorite day of the month

Sandra Granger

I go to Platinum Salon and Spa for facials. I have been going for the past 3 years. Tricia is wonderful. She provides great service. I have gotten comments from others on how my skin has improved.

DP M

Manicurist are super, efficient and very helpful with advice to keep your hands healthy & beautiful.

Greg Guralnik

Great service, great conversations

LILIANA MUZZONE

(Translated by Google) Wonderful staff of very professional massages (Original) Maravilloso el personal de masajes muy profesionales

luis figueroa

This is by far the most impresive and luxurious Salon and Spa that i have ever been to in my life. I highly recommend anyone to go and experience it.

Linette Landry

Wonderful salon. I like that I get get an array of things done on the same day.

Yadira Papacrist

Attentive, professional and caring staff - great facility and ambiance!

Barry Engler

Gotta look good

Lisa Fitzpatrick

I always feel pampered when I leave. The services offered are wonderful, and prices are very reasonable!

jamie price

I have been going to this salon for over 8 years. I will say that I have never had any of their medical procedures done, so I can't speak to those. I usually come here for massages, facials, and other spa treatments, and for those treatments, this is my hands down favorite place, and that includes spa trips in and outside the country. Why? 1) They use Pevonia products. I have rosacea, and even sensitive skin products by Aveda make my skin bright red and sore. I've never had any of those issues with the Pevonia Rose line. 2) They hire great people. It's all about the technicians, and the massage therapists are always top notch. I have had several great ones over the years, and never a bad one. When I've had facials here, I never had any redness, even during the process, and I didn't have any breakouts or repercussions afterward. Felt great, walked out looking great. 3) The ambiance. Whenever I walk into this place, I just instantly start to relax. The music and the aromatherapy permeate the building, and I think at this point I just have a Pavlovian response to the fragrance or something. :) I have had my hair cut here, and they did a great job, but I tend to go to elsewhere for this more. I have had my nails done here, and they had a spectacular spa pedi, but I tend to just go to the place around the corner from me more, as it's less pricey. Nowhere near as good, but hey. Summary: for the spa services, this is my absolute favorite place. Highly recommended.

Margaret W

I am so pleased with my keratin from Platinum Salon & Spa. Martha was the person working on my hair, she is so meticulous making sure every strand is thoroughly coated with keratin. I am ecstatic with the keratin she gave me. She is such an awesome hairdresser!!!!

Benjamin Harris

Jennifer and everyone are great!

William Henning

Platinum salon services are great!! All service are great, feel relaxed and refreshed after my appointments. staff is excellent. The cater well to male clients as well. Feel like family here.

Tara Dombrowski

Always a pleasant experience with Marcella and Angel. They do great eyebrows! Tell them how you like them and they will accommodate. I always get compliments after getting them done. :)

Tami B

I have been going to this salon for 16 years. I absolutely love it there. I’ve had massages, facials, waxing, and mani /pedis, and I’ve never had an issue. Traci does my hair perfectly. I love the color she helps me choose. She is honest, and tells me what looks good, and what doesn’t. The staff at the front desk is always friendly and smiling. I love the ambience of this salon. It’s very peaceful. The décor is contemporary, which I love. The spa/ nail center are very relaxing. I just really enjoy my time at this salon!

Rossana Macejak

I have been going to Platinum for many years now & I always have a wonderful experience. Tricia is awesome - I have been going to her for waxing & facials and she is just the best. If I ever have issues with timing etc the front desk is always courteous and helpful. They have always taken care of me. When I arrive and checkout you can't ask for more friendly ladies. Keep up the great work

Tiffany Pena

Love Platinum Salon & Spa stylists.They do a great job with vivid colors and more. I wouldn't go anywhere else.

A Google User

Kumud was very good. The facility was very nice, clean and well stocked. I really enjoyed the massage and the nice relaxing shower after. I was attempting to try another female therapist, to compare, but apparently there are none.