Reviews of ME SPA (Spa)

Brittany Nice

Loved the zero gravity chair for the pedicure! Only wish they had scrubbed my heels better as they still felt rough after. Loved the experience though!!

fei chen

Beautiful place! Staff are friendly and courteous. Their beds are so comfortable. Facials felt amazing. Foot soak was a plus. Worth it to give this place a try, especially when they are offering specials! Otherwise, it is pricey.

Dianna Hill

Wonderful Staff! I wouldn't consider another spa.

Jill Case

Excellent! Definitely recommend to all!

samantha mercado

The 80 minutes pedicures are the best! It's the perfect selfcare service to reenergize yourself and leave with beautiful feet!

Sania Naseem

this is my go to place when I need a getaway and feel myself. I am a regular customer of theirs. great Mani and pedi you can find in town so relaxing and friendly staff!

Chris Skender

I had bought a groupon for my girl for christmas to get a massage here, she said the massage was great but the lady at the front desk told her the groupon expired and made her pay for half price of the massage. On top of that she was supposed to get a "take home product". My girl said the bag was on the counter with her name on it but the lady took that away also. Needless to say ill never buy from here again.

Daisy P

Received as a gift for a 3 hour pampering and it was great. Services were all great but my favorite was my facial. I will definitely come back.

tatiana pittman

My favorite spa in the whole world

R C

Well, I've waited for a week and still no response from manager. I emailed 3 times, once on their site, once from their 'info at' and once to 'Naperville at', asking for a managers' response...no response. After reading reviews I was willing to drive 2+ hrs RT to experience the zero gravity 90 min pedicure. However, after our experience, I've gone back and see there are mixed reviews (see hidden reviews on Yelp). My letter to manager speaks for itself: "I wanted to wait until after the Holidays and our guests to leave to address our experience at your spa. I also want to discuss this with the manager as I know most Yelp reviews are positive, before I left my review. I live in St Charles and drove an hour to visit your spa in Naperville after reading about your zero gravity pedicures. I booked, paid and tipped for both my cousin and myself for your 90 minute pedicure. I discussed with the receptionist that my cousin was undergoing treatment for cancer and it meant a lot to me to pamper her and give her the 'spa experience'. We arrived 20 minutes early, directed to the 'outside' bathrooms and then told to sit in the 'shop' area (paper towel roll in seat, as if 'cleaning up'), which I brought up to front desk. After a few minutes I realized we were not going to be shown to the relaxation room with robes and slippers, tea or infused water as I had read & and was told about when I made our appointments. I went back up to the receptionist and had to request to be taken back (and whisper my cousin has cancer and I want her to relax, even though it's quite obvious with her bald head). Once in back, since we had wasted time, we were taken to the pedicure room before we were able to finish our tea or water. The foot soak was so quick that bath bomb hadn't even fully dissolved before we were laid back. I don't know if this is usual, or if everyone was 'rushing' as it gets even more 'rushed' as the pedicure continued. During the pedicure I'm hearing a LOT for noise. After the pedicure I realized that the manicurists were 'cleaning' bowls and whatever else was used, during the entire pedicure (not relaxing). My cousin (fortunately) feel asleep as chemo has taken its toll on her, I on the other hand was on edge with every clinking of the metal, water running and whatever else was being cleaned in the pedicure room. Once we were done, it was exactly 90 minutes, ok as advertised, however it was 5:30 and I believe your hours on Tuesday are until 7:00. It was obvious everyone wanted to go home. Both doors to the locker room were propped open (no privacy). We were told to wait a 1/2 hour and our polish would be dry. So we were ushered back to the relaxation room where the tea and water were already removed and the air conditioning was blasting on high (as if set for the night). So we sat waiting for our toes to dry, in the cold, nothing to drink and feeling like everyone was just waiting for us to leave. If I had of known the 'soak' would be 2 minutes at best, I would have requested the complimentary foot soak in the relaxation room. Very rushed, not relaxing and not feeling valued when I paid full price (no Groupon) and drove an hour. That being said, my feet felt baby soft and the polish was spot on, so I of course tipped the ladies that did our pedicures. The spa 'experience' was lacking, to say the least. Disappointed."

Kevin

From the very instant you walk through the Twin Oak doors you know instantly that you are about to be pampered by the best in the business. I was immediately greeted by my name. My appointment was verified the day before by text so they were ready to transform my day to day running around to total and complete serenity. I was shown to the dressing room, there I undressed and was given the most comfortable robe I've ever had. I was then shown to the relaxation room where I was offered tea and water. A neck warmer was placed on me. They then gently placed my feet in warm soapy water to relax me completely before my massage. A few minutes later I was shown to my room and introduced to my care specialist. The entire experience was topped off with the best massage and back facial in the country. I don't know how they do it with such reasonable rates. Patricia was my specialist and I'm not exaggerating when I say the absolute best in the business. Well done! I will be a regular customer.

Sergio Arévalo Alarcón

Great spa service! The aesthetician Danielle is the best I've ever seen. I'm definitely coming back to her.

Emily Seeman

Amazing! Sara G was great! 5 star service!

Eric Dominguez

Wife Really Enjoyed the Service

John Streit

This is a very nice place to get a message. The staff was wonderful.

Tiara Grant

All staff were very polite, welcoming, and professional! No issues booking appointment! Clean facility and very relaxing environment!

Traci Tessone

Love this place! You won't be disappointed!

Maria Cruz

Love love love this spa especially the pedicure I recommend it to all my friends and family. Our office party is always there we look forward to our spa day a great ending to our day right before Christmas. Here's to 13 more years!!!

Jennifer S.

Try the pedicure here. It's as relaxing as a massage and definitely worth every penny!

Mary Muhlenfeld

Best massage I've ever had! Everything about this place is 5 stars. Natalie was so kind and clearly an expert. I usually will Groupon hop for massages but this is the first place I actually booked a future full price appointment for when I was done. Can't wait for my next massage!

Potato Patato

I went for a massage in December. The massage itself was marvelous, but I heard my massage therapist say to another, "My last client was so gross. She was overweight and had acne." This is completely unprofessional and uncalled for. While I do realize certain aspects make the job harder, if you're going to complain about someone, MAKE SURE THEY CANNOT HEAR YOU.

Madsheep95

Wonderful

Gigin Krishnan

Nice

E Deren

Me Spa is amazing. I had a 60 minute pedicure with Whitney and it was a dream come true and quite the experience. I highly recommend Whitney's services. It is truly a relaxing spa experience

Brianna Deblasio

I love ME SPA! Best spa in the Chicagoland area hands down.

Deana Hill

I've heard that this place is amazing from various family members. Its peaceful and beautiful. It's worth going to and the location is great.

Samantha Mercado

The best pedicure you will ever have!

sandra sibert

Loved my facial. Very relaxing environment.

Ava Gram

The director Meghan is probably the most horrid person I have ever met. Very unprofessional and rude especially at the front desk.

Faiza Kazi

I came here for the first time as my friends treated me here as a post Graduation present. Absolutely loved my facial and the treatment that I got here! I felt very welcomed and pampered from the moment I stepped in to the moment I got out. I would very highly recommend Natalie for facials. It’s a little pricey, but so worth it!

Kathy Liput

This afternoon, I had an appointment for a massage and facial but unfortunately due to personal issues I was unable to make it for the noon appointment. The receptionist told me I would be charged 50% of the service that I missed. I told her I would be able to make it to the 1 o clock but would be cutting it close. The receptionist was sympathetic and told me that she would not charge me a fee this time and I could just cancel my 1 o’clock and we can just reschedule my appointments with no charge. I was so relieved since I was going in with an expired birthday Groupon that I already had to pay to be able to use for each one. A couple minutes later I get a notification from my bank that I had a charge on my card from the spa. I was so thrown off as to why I was being charged when the receptionist told me she would waive the cancellation fee due to my private life complications. I called the spa back inquiring why I was charged when I was told I would not be. The receptionist told me that her director decided she was still going to enforce the company policy and charge me. No one contacted me to tell me this and I felt that this action was extremely deceptive, as well as unprofessional, to tell me one thing and do another. I was appalled as to how I was convinced that not coming to the 1 o’clock appointment was okay because both would be rescheduled and I was charged for both services. I spoke with the director and she was very rude. I was trying to explain how emergencies happen and I was told that I was okay and not going to be charged this time. All she did was talk very loudly over me, repeating that the receptionist doesn’t control the charges and how her massage therapist has to get paid somehow. I could barely get a word in about how it is not right that one person says one thing and then another does another and how they deceived me because I would’ve made the one appointment if I knew I would be getting charged. The director told me to try to refund my groupon and that there would be nothing she would do to mend this miscommunication from their end. I have never spoken to anyone in the service industry who was so incredibly disrespectful to a paying customer. This spa director fails to acknowledge that some people may have personal things going on in their life that come up unexpectedly, which do not allow for a cancellation 24 hours in advance. I recommend that this spa treats people with more respect, and has some flexibility for unfortunate, unplanned circumstances. I will definitely not be recommending ME SPA to any of my friends or family.

Nancy Stickler

I rec'd a spa package as a gift and finally was able to use it. From my first warm greeting by the lovely hostess to getting my coat to leave, my experience was wonderful. The facility is a little oasis in bustling Naperville. Each of my attendants was gracious & soft spoken. They didn't try to make conversation with me during my services, which allowed me to relax and soak in the experience. I had Behije, Patricia and Deanna and they were all excellent.

Gabrielle 2 Dream

Professional, incredibly relaxing, peaceful and rejuvenating

Katie Konopka

This place is a little pricey, but I treat myself every now and then because I enjoy it so much. I've received the hot stone massage several times now and will go back again.

Anelya Mk

This is such a calm and welcoming spa! Everyone is super nice & knowledgeable about the services offered.

Holly Treiber

ME SPA is so relaxing, and the pedicures are AMAZING. Definitely my go-to spot to relax and treat myself to some pampering.

Usha Ayyagari

My sister and I went for a 50 min massage. Appointment was easy, front staff was cordial. However massage was very average, I have had better massages. My therapist atleast worked on whole body, whereas my sister's only did her back for whole 50 mins.

Tammi Walker

This is a beautiful facility. I had Madison for my massage therapist. She was amazing my upper back had been hurting for a while I left out of there feeling wonderful. Will be back for my birthday in a couple of months.