Reviews of Heavenly Massage & Spa (Spa)

Valerie Lambert Kroll

I had a massage here on the tail end of a juice cleanse to make sure I was experiencing every benefit. I thought the space was clean and decorated to encourage relaxation. My masseuse was a tiny lady so I wasn't sure she was going to apply the pressure I was interested in, but man was I wrong! She was incredible and if she didn't have an appointment right after I would have just shown her where my wallet was and to keep going for the next couple of hours. When I'm in the market for my next massage, I'll definitely be coming back here!

Jason Garvett

Awful massage. It was rushed, I was not asked at all what I wanted focused on. The 90 minute massage was only 70 minutes. Very unrelenting experience. I would have had more benefit sitting in a Brookstone massage chair for 15 minutes.

Nataysha Williams

Love the Hot stone message by tesa!

Lita Perkins

They are very informative about their product. The massages are very great for men. The women there are very strong. The place is very clean and customer service is excellent. The hours are very flexible with you schedule. They also do hot and cold drinks that is a plus.

Darina Veleva

Love HM Spa. I have been a customer for a good 6 years now. The service is always great the staff is super friendly and attentive. I've been there for massages, facials mani-pedis and hair cut and color. I love it so much I often give my friends and family gift certificates for services. The prices can't be beat especially for the location.

Chelsey Mason

Friendly staffs, sometimes there is a short waiting time. It all depends. The masseuse does really good

Ronald A Buscemi

Frm Vicka does a great job in caring for my feet and hands. Thanx Dr. VICKA

Querida Ellis

My massage was very relaxing, but the no-chip manicure was a little sloppy and started peeling sooner than my self-done manicures do.

Richard London

WOW, Great Staff, Great Price and good location. Julia was excellent and all around professional. Everything was clean. Will definitely go back again.

LaThaniel Dillon

This place is legit.

MsFine Msfine

The best 90 minutes of my life ♥️

Arie Davis

I took my mom here for a full day and she loved it staff are excellent and polite, she recommended to all her friends.

Alyssa Conrad

I had a 50 minute massage and it was just okay. It felt a little rushed and noises from the hallway made it hard to really relax. I also had a mani/pedi and all of the staff just seemed like they were angry which made my group and I very uncomfortable.

Valery Levitt

My masseuse, Lana, did an amazing job. I haven't gotten a ton of massages before, but hers was the best I've had. She made me feel very comfortable and did a great job applying the right amount of pressure. My back and neck felt much better after I left and the massage was very relaxing overall. The spa itself was clean and nicely decorated and the receptionists were very helpful and nice. At the end of my massage, Lana asked if I wanted to take a shower or use hot towels. I chose the latter and it felt great to towel off with the steamy towels. The location is a bit sketchy at night, but super convenient as it's only a few blocks from Clark/ Division.

Lawanda Dunlap Commons

You will enjoy every minute of it your body will be relaxed when you leave

Nate Gray

Very clean and professional. The staff is really nice

Jose Baca

Incorrectly booked our appointment and no follow up attempts were made based on what was stated as normal procedure. Incredibly inconvenient as time was taken out of both of my schedule and my partner’s. We lost several hours on our anniversary as well as the timing of the rest of our day. Truly disappointed and the issue was not resolved when it arose.

Marideliz Ortiz

Always have a great experience coming here. My massage was awesome and i felt really relaxed and welcomed.

Tracey Cherrett

Sweet and thoughtful staff

yvette hannah

Great service, they made sure through out the service if everything was alright.

von evans

That's is a real good place

Dan Annen

Couples massage with a groupon. Great experience. Everything was on time and the room was comfortable and relaxing. Got every minute I paid for and the therapists were excellent.

Stephen Scheff

My experience was so forgettable that I don't remember ever being there. Actually I don't know where this place is.

mary campbell

Always fantastic soothing massages & courteous service

Carmen Rohmonina

Great service. I got two 'day at the spa' packages with my best friend. The massage was great, as was the facial and mani/pedi. We would both go again. Everything was clean, professional and well organized.

Kita A

I’ve came to this place thru out the pass ten years. I always enjoy my visits but yesterday was the worst. Felt as if someone was only apply lotion to my body I’ve had better massages from my husband. I’m very disappointed. I talk with the manger and it was as if she didn’t care

C DG

Had a Swedish Massage and took advantage of their online discount. Julia was amazing and got the knots in my shoulders.

Najja H.

Visited during spa week. I had a nice massage, but the facial is the reason I'll be going back! It was amazing ... best facial ever.

Rhiannon Weathers

Facial was awful..rushed for no reason. The massage however was truly heavenly.

Raquel Ruelas

Just okay. No large complaints. Better than some, but not the best. I'd say there is room for improvement. But it was large, clean, quiet and services were enjoyable. Place could be a bit 'warmer' and friendlier overall.

Constance McCormack

Lili gave the best massage I've had in a long time! The staff was friendly and welcoming as well. All in all, a very nice, comforting place to go in what can sometimes be a fairly snooty area.

Sean Blaney

I wish this place would ask guys if they’d like clear nail polish when having a pedicure. Had them buffed and was dull within an hour. Pedicures are Ok here but massages are great...

LaToya Ragsdale

Very relaxing calm atmosphere very welcome staff if u decide to go I highly recommend Mrs. Viola excellent therapist

queen x

this place is AMAZING! everyone is so friendly. the place is so nice, very clean. i got a facial and massage god the massage was everything and more! if you go, ask for miracle she’s so sweet and made sure to get all my knots out:) i’m so thankful. i feel great.

Ahshauntay N Dixon

I found Heavenly Massage on Groupon's. 90mins massage for $60. I brought two for V-Day weekend. Me & my fiancé showed up on time and was ready to get our massages. The ladies didn't really introduce themselves. One of the ladies seem to have an attitude & was trying to over talk the other lady, they didn't explain what was going to happen, they asked if we have had a massage before and said well that's what we are going to do today. The lady that gave me my massage was just awful. She was nice but she was extremely to rough. It hurt like HELL. My shoulder blade is still hurting today. I have had several massage before( one 2months prior) and I have never experience one this awful. I had to put a heating pack on my back the next morning because I was in so much pain. I will never get a massage from them again. On the up side my No-Chip Manicure was great. The lady was very nice she tried the colors I like on my nails first to see if they were a good color. We had a good conversation while she did my nails. I will definitely go back to her for my No-Chip Manicures. My fiancé also enjoyed his pedicure.

TaWanda Watts

I went 5 years ago and I'll never forget the great experience I had!

Matt Osbeck

90 minutes couples massage was so amazing. Definitely will come back the next time I'm in Chicago!

Antonella G

My spouse went today for a massage, mani and pedi. It was a horrible experience all around. The front desk girl was rude and unprofessional. The massage lady didn't even massage the whole body. And the mani and pedi girl was more concerned about texting than tending to my spouse's nails. A 2 and half hour process was skewed down to an hour and a half. Horrible place and unprofessional staff! Save your money and go elsewhere!

Farheen Hakeem

THE BEST. Seriously, super professional.

Latasha Wheatley

My spot

cancanthebaby

They were prompt and the massage was great

Maggie Sumara

Swedish massage and facial were incredible. Manicure and pedicure not so much. Paid extra for a no chip. It was rushed. Nails weren’t shaped. Asked the lady to only trim my nails. She cut them down short. Did my nails at the same time my pedicure was going. I was told to watch out for my nails every time I had to reach across to place it in the UV light, so I couldn’t enjoy my pedicure. She seemed in a rush. By the time I got home one of my nails was peeling off! Overall it was a messy manicure. The no chip was coming over the side of my nails. Pedicure wasn’t bad, but there was more nail polish on my skin than on my nails (apparently a fresh out the school technician). When I asked the lady doing my nails if she was in a rush, she seemed very offended. I was given the excuse of, “it could be the nail polish or the color that caused it to chip and they couldn’t soak your nails to cut cuticles because your nails have to be dry for the no chip to stick.” Other places where I got a no chip done always treated it like a manicure first and then applied the no chip on dry nails. I’d recommend this place for a facial and a massage. Probably not for the manicure and pedicure! They did offer me a redo no chip, but only within a couple days which I was not able to schedule.

Sean Moody

Such an amazing place.

Calvin Law

Had a great first experience! Bought a groupon for a couples massage. I arrived there late due to weather conditions but they still accommodated us on a Saturday night. Place is very clean and looks very nice. Bathrooms are all equipped with a shower and all your bathroom needs. Couples massage room is nice and big, and a very warm and cozy environment. I enjoyed my massage and my girlfriend fell asleep during.

Carolyn Terry

KACIA is an Exceptional massage therapist.

ghizelle b

Need to go back! They took care of me...

Gabrielle Meyer

I initially went because of a Groupon I bought and now go frequently. I feel like it takes awhile to find a good masseuse, but I have been lucky enough to never get someone who I do not like. Seher is my favorite nail tech for mani/pedis. She is friendly and go goes above and beyond to make sure you are comfortable.

Debra Smith

Wonderful service.

Heidi Bailey

Would not reccomend. Would suggest that this spa gets nicer towels to go on the head rest. The towels were scratchy and my face started hurting half way through the massage. **do know that you only have 10 minutes to decide if you aren't liking your massage to get your money back**

Brian Hammers

The deep tissue massage was AMAZING! We'll be coming back soon! :)

Randa Seif

I got a massage and facial via groupon at a discounted price and I had a decent service. It is not worth paying triple the price for these services.

Anais Cotillas

Lyn is absolutely wonderful-- I will ask for her every time! I had an 80 minute massage and it was one of the most relaxing massages ever.