Reviews of Fox & Hounds Day Spa (Spa)

Sara White

Abby Romero is spectacular with nails but best of all the hand massage for these older hands.

Betsy Wilkes

I've been coming here for massages for a few years. I've seen both Amber and Susan - both are wonderful! Booking online is especially convenient.

Anna Mandrell

Everyone is very nice, welcoming, and professional! I've been going for several years and love it (especially my esthetician, Jess!)

Shari C

Brooke is amazing! My hair looks so much better with just one coloring after years of coloring myself out of a box!

Deb Wilcox

Haircut is Great as always! Fox & Hounds is the Best!

krys b

i really love this salon. 10/10 service would greatly recommend

Christopher Mccall

Wonderful, relaxing and beautiful experience, if you're a white person. If you're black, then you get partial service or they dont feel comfortable with you, like they told my wife. I give zero stars.

Raymond Mancini

Kaci really makes you comfortable, listens to feedback and is an awesome massage therapist! Will be back.

shaney hall

This place was not nice and for them to want a lots of money I think they should care more for there customer need because it like your money is not worth nothing to them but it okay because I was happy to take my money somewhere else .

T K

Ken Sprouls is the best! He's cared for my hair for about 9 years, and he's amazing! He explained me curly hair and helped me understand how to manage it. He provides excellent service and I'm always impressed. I won't let anyone else touch my hair! I enjoy going to Fox and Hounds. The staff is professional and friendly, and the salon is fun to be in.

Jessie Watterson

Brooke was amazing and all of the staff were very friendly and helpful!

Tammy McDonald

Wonderful environment. Talented and kind professionals. A one of a kind place for all of your salon and spa purposes.

Jelena Jeknic

Caroline did an amazing job! I decided to get some spa waxing services done as it was my first time and she was very nice and an expert with her line of work! No pain, super gentle and an overall wonderful experience! Thank you

EliteToast810

Nice people, really good at what they do

Lisa Stuckey

I love going to Fox-n-Hounds to visit Kaci Carr for the BEST deep tissue massage!

John VanAntwerp

Wonderful people and excellent service

Kayla Gass

I have been returning faithfully to Jessica for 3 years now! She is a great Esthetician, both in her professional knowledge and friendly disposition. She doesn't treat you as just another appointment, my facials are always personalized and I leave feeling so great. I am confident in saying that I will reccomend her to anyone who asks.

Teresa Long

Very Professional.

Barbara Huffman

It was more than 6 months since I was last in for services and the staff are just as accomplished, friendly and professional as they ever have been. Kudos to everyone on the F&H team.

Howard Beach

Went in for info on color/cut pricing although I'd heard from friends that the hairdressers did lousy jobs. My hair is long to my bottom & I couldn't get a straight answer on the price for a single color, no hi-lites. My first impression was that my friends were right, since the 4 staff members I saw at the front desk all had horrible color in their hair that looked like grocery store bought boxed-color. Finally the girl that was "helping" me said they charged $63 for the "initial color", whatever the hell that meant and I ask. She responded that should they "need to mix more color to finish the job, there would be additional costs." OBVIOUSLY I'd want AND expect them to finish the job! I asked how much extra she was talking about and she hesitated to answer, then finally said "it will be ABOUT $25 EACH TIME they had to mix more color." "ABOUT" $25???? I could see where this was going. I asked her how much color they mix to begin with and she said "1 bottle". I could see that my friends were right. I wouldn't care if she'd told me the cost for color would be $300 but she refused to give a straight answer. This was a total joke, not to mention scam and ripoff! My hair is so long, it would take a minimum of 4 or 5 bottles to adequately cover my hair and although my regular salon is pricey, their prices are perfect for a high-end professional color, cut or style that's fit for celebrities. For several years I've gone to the same salon in Chicago that does a wonderful job. The girls at my salon regular clients are many wives of Cubs' baseball players and news anchors. The only drawback for me is the drive this week and I wanted my hair done before Saturday but after listening to this garbage at Fox & Hounds, I decided to make the well-worth-it drive to Chicago and get my hair colored by PROFESSIONALS. At least I know that it'll look great and like a professional coloring and not scream "I did this myself at home". I should've known this was a horrible place, even before I saw the horrible colorings in the 15 minutes I was there. Additionally, the girl at the desk told me that I'd have to go to Instagram to see samples of the colorists work. This didn't surprise me since I'd called them a little over a year before to see if their staff was experienced in bleaching "ethnic" hair - I'm Italian and my hair is very thick and coarse. I was told they were and a girl told me, "Since the hair is hard to bleach, we just have to leave the bleach on longer." When I asked "how long" she said, "About an hour." Yea, umm....ok. You're not frying MY hair! Obviously, they know NOTHING about the proper technique of bleaching ethnic, dark brown or black hair. I wasn't interested in my hair turning into bubblegum so I had my hilites, many of them almost white, done at my salon in Chicago - they do a great job and will NEVER leave bleach on more than 20 minutes. My natural hair color is black. My advice is to SKIP this place if you want a good, professional color that doesn't scream, "CHEAP, STORE-BOUGHT OR SALLY'S HAIRCOLOR FROM A SMALL-HICK-TOWN SALON". I'm originally from New York City so I'm used to having a high-end professional haircoloring, cut and total look. If you don't really care what you look like and you're "ok" with the cheap-looking hick-town flat hair color or the shoepolish black, like the girl I saw at the counter, then this place is for YOU! If you want to walk around with pride and confidence, knowing you look good, then go somewhere else. Take this advice from a confident woman who cares about what her hair looks like and who has spent $707.00 on a single Brazilian Blowout in a high-end New York City salon!

Jen Gallivan

The best salon and day spa in Bloomington-Normal

schrlau666

It's great

Sue Fiene

I had a wonderful experience here. My first visit was for a massage, facial, Mani/pedi. Very happy overall. Prices were lower than I expected. Have been back twice in a month. Very friendly and professional staff.

Shelita Rhone-Plaskett

My masseuse, Susan, is very professional, courteous, and attentive to my needs. She is more focused on providing the highest level of care and services during my session, rather than, "you GOT 30min." I have been with her for approximately 2 yrs. and look forward to future visits based on her efficiency, expertise, and comforting deameanor.

Morgan Watson

I love Fox & Hounds! They are always so helpful and they truly care about you loving your hair and feeling great when you leave! It’s the only place in Bloomington-Normal that trust my hair with!

Matthew Nickrent

I had a wonderful experience at Fox and Hounds for my 60 minute relaxation massage. I was visiting from out of town during the holidays and it was a great way to unwind and kickback. I will definitely return in the future!

emma meyer

I go here a lot but yesterday was terrible. The usual girl that I see was unavailable and the appointment I had instead was bad.

Jenn Coletta

Jessica was wonderful! She was incredibly professional, easy to talk to, and did a great job. I would definitely recommend getting waxed by her!

Carol Genge

A great place to relax.

Brenda Corcoran

I have been a long time customer of Fox and Hounds. I love my sytlist, Tatyana. She knows me and my hair. Everyone is friendly and professional. The service is top notch.

Zoey Cramer

I asked for an ombre effect so that my hair could grow out without the roots looking crazy. She assured me it would grow out fine and blended my color so there wouldn't be such a stark difference between my roots and my blonde hair. My hair has grown a lot in the weeks after I left and looked horrible with no ombre and the highlights I had done for blending did not last even a month. I paid almost 200 dollars (no cut, either, just color) and it took hours - which didn't seem necessary as I have very manageable hair that wasn't even at my shoulders. It just wasn't worth the money. The place is also extremely crowded.

Cameron Eades

I've been a customer of Fox and Hounds as long as I can remember, and I can honestly say I have NEVER had an issue of any kind with service or products. The staff is the cream of the crop when it comes to hospitality and knowledge, and always keep me looking my best! Thank you Vicky for running such a wonderful establishment! You guys are seriously the best in the business.

CRYSTAL MARA

Love this place! I've done almost everything and he staff is amazing! Great place!!!

Maddie Greybar

Jessica at Fox & Hounds provided a very comfortable first time experience for a Brazilian wax. She was quick, thorough and easy to talk to. She also provided information and tools to make the post-wax process smooth.

Hanna

Fantastic service and great atmosphere

h baxter

Pricey, but worth the money

Jim Ferris

I've been going to Fox & Hounds for nearly 3 years for a deep tissue massage. Kaci Carr is the reason I keep coming back.

Karina Prather

Wonderful staff

Maria Antunez

I scheduled my appointment online and my appointment was scheduled for today at 4:15. I show up get checked in and the receptionist states that the online system only gave me a 15 minute time when booking my appointment. This wasn't the issue she told me that if I was okay with having someone else do my hair and I said sure that's fine. She then leaves and comes back 15 minutes later and tells me that she misunderstood the manager that they have no spot for me and that they've been trying to call me all day! Well a mom of 5 works fulltime and off today while in kids doctors appointment all day I didn't have my phone on me! Then the receptionist states I missed an appointment sometime last month?? I've never been here and have never scheduled till this appointment! Very unprofessional. I received a text confirming my appointment and when I explained this to the receptionist she states that our online system has been acting up?? I even tried to ask if they can just do a cut and not color and was told no they don't have time!! Yes I'm upset when your a mom and work full time our time is very limited and it's wrong to have to leave without any service being offered! I guess this was my 1st and last time at Fox & Hounds!

Stacy Morger

Wonderful treatment at Fox & Hounds! My 60 minute deep tissue massage by Susan was heavenly! She was just the right amount of talkative, and used the level of pressure I wanted on my really tense areas. Seriously, just get an appointment with her now. You can thank me later

bhavron

Great job. Great service. Fantastic staff

Lauren Franklin

I used to think that it mattered if you went to a level four stylist over a level 1 2 or 3, I was sadly mistaken. I have been growing out my bangs for over a year! The lady cut a chunk out of my hair line. I m hoping by next summer they will be grown out. I have had to cut and blend cut and blend for over a year now. The rest of the cut was fine, but after this incident I will not return to fox and hounds. I paid 35 or 40 dollars for my hair to be messed up for the next 2 years!

Evan Schwenk

Staff is friendly and skilled!

Kindi Bliss

Friendly staff very nice facility will definitely recommend Fox & Hounds Salon!

Kathy Vonbehren

Abby Gros is the best!

Abdul Saber Mohammed

We came around 5 pm and Very bad customer service.me and my wife we both ask for Aren..And the way she talked is very rude with us..we came first day for our baby hair cut she did the same..but today we came for me and my wife..she is not even giving a proper information..she just rude no reason...I am definitely not coming back..there was 2 ladies in the front counter..1 old lady were good..but other she is very rude for us...its not worthy to come here..

Victoria F Harris

Ken was excellent— professional and kind

Bonnie Laub

Stephanie gave a great pedi!!

rhonda flaherty

I got my hair done for the first time here with Karen yesterday.. I originally wanted my roots bleached, which were over 4 inches long, but Karen suggested a new trend so i went with it. My appointment was at 1 and Karen took her time making sure my hair was gonna look it's best, knowing it was gonna take some time to do.. the salon closed at 4 yet Karen didn't rush through this long process of getting my hair perfect.. she was very sweet & knowledgeable.. I could not believe the end result

Michelle Revoir

This was my first time going here and the staff was absolutely amazing!! They listened to what I was looking for and made it happen. I will definitely be going back!!

Hailee Cawood

Everyone is so kind and nice to talk to Maura is really great at doing hair I am amazed at the results and she was really kind and friendly to talk to !!!

Joleen Hudson

Great service, friendly staff.

Chief

Great. Nice and friendly do great on mens hair. Thanks samantha!

Margie Swanson

I love working with Lyndsey. So professional yet friendly and makes the experience great!

Jenn Ragusa

I had a full leg/bikini wax from Ellie. She was great and I would recommend her highly.

Kathy Johnson

First 60 minute massage. Amber did great. Made 2nd appt.

Kris Stroleny

I had a 60 minute relaxation massage . . . Amy was awesome!!

ruedi07

Susan was amazing. She gave me the best massage I’ve had in a long time!

Katie Carter

Great salon with friendly staff. Customers are always greeted quickly and offered refreshments in the waiting area. The salon clean, inviting and recently renovated. My husband and I are both loyal clients.

Bekah Lou

Went in to get an undercut, my stylist was nice and friendly but did a terrible job with my hair.

Jessica Craft

Super friendly people! Katie D did a great job on my haircut

LARUM DEAN

Such a classy place. I always enjoy visiting the Fox & Hounds staff and salon.

Tim Monson

Great!

Sarah Prosser

Love this place. I've been coming here for four years now and I'm never disappointed.

Jari King

Always a relaxing experience. Nice staff and love the service you get.

kristie hougas

I absolutely love when I get my hair done here! Brittany is nothing short of a magician! My hair is naturally almost black, thick and wavy and she automatically knows just what to do! She slowly got my hair platinum so it stayed healthy and beautiful! I won’t trust anyone else with my hair! The one time I was unhappy they were awesome, fixed the problem and got me the right stylist for my concerns! I couldn’t be happier!

Emily Wooten

I came in from out of town to get engagement photos done. Mara did my hair and did fabulous! I was very indecisive and she helped me through all of it. Brooke did my airbrush makeup, I would recommend her to anyone. She talks to you the entire time and makes sure everything is what you want!

Blitzcrank the Iron Golem

The massage I got was fantastic. I plan on bringing my mother here for her birthday, as well making my visits here a monthly thing. 10/10 will DEFINITELY come again.

Janet Emberton

Enjoy there deep tissue massage very much.

Tanya Callahan

First time going! Very friendly staff! I had Amber for a 60 min relaxation massage and it was amazing and I feel great!!! She did a wonderful job I will definitely be back again soon!!!

Darrell Foster

Full service location, ladies really take pride in what they do

Bob Ross

Bad customer service and wasn’t happy with the way my hair turned out. Could have managed with the hair but customer service is a deal breaker for me and with what you pay there you would think you’d be treated better than just a number.

Ann Kingdon

My massage with Kaci was wonderful. I had so many knots in my shoulders and neck. She really gets in there and massages them out. I feel great today!!!!

Jacalyn Quiram

Erin Robinson is an AMAZING stylist! She is a miracle worker! Highly suggest making an appointment with her.

MJ Newman

Everyone was friendly and professional. I was treated like a queen! Was referred here by another local salon who did not offer waxing services. My appointment was with Carolyn, who is very, very good. She was concerned with my comfort level throughout, and was thorough and professional. I highly recommend Carolyn and Fox & Hounds!

Kamal Sharif

It seems to be a very nice place, but it's way too hard to get an appointment. They're very busy.

Elizabeth Schlosser

I love Fox and Hounds. I've had wonderful massages that truly were DEEP tissue rather than a hesitant rubdown by someone afraid to hurt me despite my having paid for a deep tissue massage! Then I got my hair cut and colored. After a horrible experience with a strip mall business -- I had never gone to any other type of place, I used a gift certificate to try F & H. I was nervous because my stylist, Abby, seemed very young, but she had been there 5 years. She created the most FANTASTIC color ever! Looks like my color as a kid. I always get compliments and I feel good about myself. The staff are very kind. No high pressure product sales. The only downside, true of any salon, is that it is WAY more expensive than the strip mall businesses! It was total sticker shock for me. But I would never go back to the other places. It's a case of you get what you pay for. And their prices are totally in keeping with similar grade salons. Sorry this is long, but I never used this level of services before and I hope this helps someone else who might be deciding if it's worth it. It was with with Fox & Hounds, anyway. Definitely.

Jonas Tech

Great day spa

Deborah Brown

I get excellent service every time I visit. Jillian is wonderful and takes her time. She doesn't rush through my appointment. I highly recommend Fox & Hounds!

lindsey reese

Great staff. They offer everything in hair and body care. Even shoe shine. Kind of expensive. But you get what you pay for.

Debra Hoelscher

I love this place! Top notch services and team members. Always accommodating. Appointments are always on time and they work within my busy hectic schedule. If you want a great color, cut or style this is the place to go. Spa services are also excellent!

Audrey Jones

My go to place any time I'm in town for all my services. FYI Amber gives a fantastic deep tissue massage :)

Deb Fedor

Abby G did a great job on my manicure/pedicure...really enjoyed the time I spent there.

Danielle Rice

Kaci gives the best massages ever!!! Such a great place to relax.

Charnelle Burris

The hairstylist Erin does an amazing job. She takes her time and give you the look your wanting. I would recommend if you want a great job on your hair go to Erin. Major thanks.

Kay Robertson

Every service from waxing to hair cutting and styling has been superb! I wouldn't trust anyone else to work with my hair! What a great experience going there!

Jane Tedrick & Barbara McMath

Always an awesome experience!

Julie Kubsch

The express facial was so much more than expected. I thought express meant cutting corners and fast. It was anything but. Total relaxation and my skin felt fabulous! I had a gift certificate and thought I’d try it but now I think I’m hooked!! I’ll be back for more.

Ashley Sons

Always love fox and hounds! I’m always so happy with my hair cut/color with Sam and the mani/pedis are the best in blono.

Adrianna Kulpa

Laura always does my nails and always does a great job! Everyone there is always super friendly and very attentive to your wants and needs.

Jen G

A high end salon/day spa experience in a friendly, upbeat atmosphere. Look and feel your best but get treated like family.

Oluwayemisi Popoola

Highly recommended

Lori Tenorio

Amazing experience! I initially called to schedule an appointment and after describing what I wanted, I was told I was to see Brittney. When I got there, Brittney examined my hair and discussed her thoughts and plans. She helped shaped my hair up without cutting too much off the ends. This is HUGE for me as stylists usually cut too much. Also, she styled my hair beautifully! She did everything I wanted and I left with glossy, well-styled hair.

Debra Liccar

I am from the Chicago area and found myself in Bloomington one weekend. I was looking for a place that gave spa treatments. Found this little jewel "Fox & Hounds Day Spa" and find myself wondering when I'll have a chance to go back. Great service and friendly staff.

Iveliz Sanchez

I went their to get my nails done, a full set and they didn't use any equipment it was done with nail files. They were uneven and it looked like they used the same nail kit from the store. I paid 50 for work I could have done myself. Nails are definitely not their specialty.

Peyton Howe

I got a sugar waxing for the first time here. It’s the same price as their regular wax. I had a great experience with it!

Whitney Tatum

Daylen was absolutely amazing. Not only was she so kind and so sweet, she gave me above and beyond what I was expecting. I just moved here and was so worried about finding someone who would help keep me blonde. My last stylist in Arizona turned me blue somehow. I have dark naturally curly hair. I don't lift easily. Daylen was so great. The price is amazing as well. After they look at your hair and truly listen to what you are hoping to achieve, they give you a quote before starting any service. I can't say enough good things about this place. The salon is adorable to boot!