Here we offer you the opinions of people who used the products of Spa Avania (Spa) near to the state of Arizona.
At the present this firm has a score of 4.8 over 5 and the rating is based on 426 reviews.
As you can see it has an average rating is basically the top, and it's based on a very high number of reviews, so we may be quite sure that the rating is quite accurate. If many people have bothered to leave their opinion when they've done well, it works.
As you know, we don't usually stop to write opinions when they are good and we usually do it only if we've had a problem or incidence...
This Spa is included in the category of Day spa.
My husband and I had a blast at Spa Avania. I really enjoyed the pool and of course the massage. Make sure you try out the shower, it's 360 degrees of fun!
Great facilities, service, and staff. I will definitely be back.
Had a really great relaxing couples massage.
I very much enjoyed my time at Spa Avania, the staff were helpful and friendly, but also let you relax. My massage was amazing, Liz did a fantastic job, I couldn't be more pleased! I get regular massages at home, and she impressed me by addressing chronic muscle issues with deep tissue and stretching techniques. I would definitely go back, and would highly recommend!
This facility is luxurious, relaxing, and I had great experience. I will definitely come back
Brandon gave me the best massage I've ever had! He is magical!! The staff treat you like royalty. The amenities are first class. I highly recommend Spa Avania!! I'll be going back!
Beautiful place for our ladies spa day! Loved the setting, amenities, treatments, everything! I'll be back for sure.
This spa is awesome! I got a great massage and I love all the amenities. I would highly recommend.
Very relaxing, the pool was beautiful to lounge at all day and the staff was very accommodating.
Both my husband and I had a treatment which we thoroughly enjoyed. It was a fabulous experience overall. Definitely recommend it!
I enjoyed such an amazing day at the spa. I don't spoil myself very often and I sure was spoiled. To make it even better, this say was spent with three friends! From a soft cozy robe, to a relaxing cool room. Then an amazing facial that was one of the best I had. So often my facial is just that "a facial", having my arms, hands, calves and feet massaged soaked in lotion as well was so relaxing. The mineral pool was the perfect temperature, and so relaxing. I even went from the hot tub to the cold plunge and yes, it was so very cold but I'm glad I did it. The staff was amazing! The food was delicious! I look forward to the next time I have the opportunity to do this again!
Dawn was amazing!! I felt so much better after my 60 minute deep tissue massage. The facility is first class as are the people.
Amazing massage with Brandon and lovely, clean facility. One of the best in Scottsdale area.
Great experience! Had a facial and it was so lovely, not to mention the beautiful paradise of pools & spas you get to use all day of your treatments!
Feels like everyone there wants you to have a great experience. Special shoutout to Kami for his attention and service. Jeff C.
LOVED it! So quiet and relaxing:) dreamy showers,pool,cozy relaxation room with blankets, and yummy snacks. LOVED it!!!
Had a facial and it was amazing !!! Would highly recommend - fantastic customer service and beautiful resort
Our 60 min couples massage was actually 45 mins and it was not worth $400 USD! When we checked-in and I went to the change room, I was told to wait for someone to come give me a tour. I waited 5 mins and no one came. I walked around, found a therapist and asked for slippers and directions. It’s a large spa, and for first timers it’s overwhelming especially when you go during peak hours. Once my fiancé and I got to the massage room and met our therapists, I thought finally! Massage time. 10 mins into the massage I realized my therapist is spending way more time putting hot towels on my feet than massaging. I specifically said please focus on my neck, shoulders and calves. Don’t worry about anything else. At the end I got a full body light massage. Didn’t feel a thing. Half way through I had to tell her PLEASE more pressure....and nothing. Once it was done I checked my phone and it was 45 mins not the 60 mins we paid for. When it was done we got up and went outside to meet our therapists and my therapist was gone already and onto her next appointment. Which I thought was unprofessional. Usually they wait and ask how it was than escort you to the change rooms, etc. Unfortunately, next time I book a Spa in Scottsdale it won’t be Spa Avania. The Spa itself was nice and clean, but service gets a big 0 out of 10.
Great massage!! I highly recommend CiCi as your masseuse!!
I am so incredibly in love with this place! My friend and I went to celebrate our 30th birthdays and it was the best life choice we could have possibly made. We had a groupon for a facial and massage and before we even had the services I wanted to move in. Sandra gave us a tour of the place and it is stunning and so peaceful. She also treated us both like princesses and made our birthday the best ever! I had a massage with Stacey - hot stone - which was divine. She was super fun to talk to and has magic hands! Lena did both of our facials and i was ready to propose to the woman about half way through the service. My friend had the Sacred Nature facial which she RAVED about and i had the O2 which i can't say enough amazing things about. Everyone who worked there was so eager to help and answer any questions. They kept everything looking perfect while being totally unobtrusive which i would NEVER be able to accomplish so major props there. My friend and I decided about half way through our experience there that this was going to be our thing now so we shall be back as soon as we can. If any employees who worked August 26, 2018 read this...you are all amazing! Thank you for making turning 30 such a great experience...I can't wait to do it again next year. :-)
Gorgeous spa! From the sauna and a colorful steam room to the outdoor showers, mineral pool and jaccuzzi, you will get a relaxing and serene spa experience in a gorgeous setting. My massage was good but the facilities and ambiance is what really stood out so make sure to spend extra time at the spa to enjoy its great facilities.
A wonderful experience all around! I will be back when I'm in town for sure!!
What a wonderful place to spend a hot summer day! The staff at Spa Avania was top notch. This was the best massage I have ever had. So relaxing and personalized to fit my aches and pains. I would come back in a heart beat, I just live too far away. My advice, make a day of it when you go and enjoy all of the amenities this place has to offer. Four of us celebrated our 60th birthdays here and will always remember this special day!
Wonderful spa. I've have visited Spa Avania now for 2 years in a row on a business trip and have been impressed. The star is friendly and helpful. The spa itself is beautiful and comfortable. Great outdoor/indoor area. I've had both a facial and a massage and the therapist is gentle and very professional. I would recommend Spa Avania to anyone and hopefully visit is again!!
Gloria was great! Very nice shellac manicure! Excellent service!
The facilities were second to none and the massage therapist was outstanding. Only two thumbs up because I don't have three.
Had the full body massage AND a facial along with my girlfriend. Every detail was tended to and no stone unturned. Beautiful place.
Fantastic spa. We hung around for long after our wonderful massages and had a very relaxing time. We’ll definitely be back.
The spa was gorgeous and the staff amazing! Theresa gave one of the best massages I have ever gotten. I will definitely go back whenever I am in town.
Nice location for a day of pampering. My massage therapist was amazing - the perfect blend between a Swedish and deep tissue massage. I also enjoyed the outdoor mineral pool (which had plenty of bench seating, jets, and floating chairs) and pool side dining (menu had plenty of light / healthy eating options). I didn't get a chance to utilize the sauna or whirlpool but heard great things from the other guests. I do wish the sanctuary was quieter and less bright - everyone was talking loudly, constantly walking in and out to access the locker room, etc. and had floor to ceiling windows - not exactly a calming environment to get you in the right mindset for a massage. But other than that, I had a nice time and would visit this spa again.
Great couples massage in private suite.
What a great experience. Spa was gorgeous and staff was very friendly and helpful. Will definitely return!
Had the very best 90-minute swedish massage ever! This facility was beautifully appointed and totally relaxing. The setting and appointments are gorgeous, classy and refined. Brandon, my masseur, provided an excellent service. For 18 months, I have suffered sciatic leg pain 24/7. After my treatment with Brandon, I walked out with no pain whatsoever in my legs! He's a miracle worker! Thank you, Brandon! If ever I am back in The Phoenix area, I hope to return to this facility and to the hotel. It feels like you have entered another world ........true tranquility!
We had a wonderful day at the spa . The staff was very friendly and attentive .
I did the nature ritual with Lena .she was amazing. The spa was absolutely beautiful. Go early so you can spend extra time in the spa. Incredible
Everyone was super friendly and helpful. I had a very pleasant time getting my facial. Next time I will plan for more time to experience more of the so's offerings.
Locks didn't work will I have had better experience at other spas the person who work with me at the salt room was very rude. I would not recommend that treatment at this spa.
This is my hands down FAVORITE spa! Not only is it beautiful and serene - the services and amenities offered here are unlike any other spa I've been to. I came here once when I was 13 and have been dreaming about coming back. Last holiday season, I was able to... and it was even better than I imagined. I had gotten the deep sea algae body wrap, which was one of the most relaxing experiences I've ever enjoyed. I spent another 3 hours post-wrap, using all of the amenities (the mineral pool, the hot and cold plunge pools, and the eucalyptus steam room). I highly recommend this to anyone and everyone!
Favorite Day Spa in Scottsdale!! I have enjoyed Spa Avania 7 or 8 times and never have been disappointed. Such a soothing tranquil retreat in the desert. Staff is very professional and I always have a great treatment. Probably my favorite area is the huge mineral pool which is always quiet and relaxing. Can't wait for my next visit!!
Awesome experience! Message was great and being able to relax in the spa and natural springs pool made it even better. Great job Spa Avania!
We did the couples message and both loved it. Very caring and professional. We did the hour and wished we'd have chosen the 90 minute because we didn't want it to end!
We had a wonderful time at the Spa, the amenities were awesome. I loved the mineral pool, hot tub, the snacks. My massage therapist was very talented. The resort was awesome David on the frontdesk did a fabulous job checking us in and out. A wonderful staff person. The food delicious and plentiful as well very fresh. I will be back.
The best massage Ive ever had. My masseuse Sabrina was awesome. I would highly recommend this to anyone. Awesome experience for a mommy with 4 girls that doesn't get much time to herself.
Beautiful grounds and locker rooms you could spend all day in, the mineral pool is my favorite part.
My favorite spa in Arizona! Best ambiance, excellent service, nicest facility, private pool area is wonderful, and I love the hotel's hanging area as well. Lunch menu at the spa is great. I have been here multiple times myself for a massage and the service is always excellent. I've also gifted massages to others here. It's always my first choice.
Great spa! There's a mineral pool, sauna, steam room and a relaxation room. They have snacks in the relaxation room. The massage is great.
Best massage ever! Great service, beautiful atmosphere, will come again.
Love love love spa avania very relaxing! The massage therapist were amazing! My husband and I will return for another couples massage! Great service and great ambiance :) Brandy, Peoria
Great experience. Friendly, helpful staff. Wonderful variety of services. Absolutely no pressure to purchase products.
What a beautiful place to restore your energy! Staff is exceptionally friendly and facilities are very clean. One of my favorite places to SPA here in Scottsdale.
Great place
The spa here was incredible. However, the only reason I’m giving 4 stars and not a full 5 Star is the Spa closes at 6pm and you are expected to be out of the locker room by 6pm promptly. Relaxing after for a short time after a massage, showering and then feeling like I had to get out the door is my only complaint. A spa staff memeber started shutting locker room lights off before I even had a chance to blow dry my hair. They did explain that amenities close at 6pm when I checked in, but I was not aware that included the showers and locker room as well, I felt very rushed to get out the door. Otherwise it was a great experience.
Beautiful spa and the mineral pool is so refreshing! The staff was incredbile!
Christina is amazing at giving a relaxing massage, thank you!
Everything about this spa was pretty good.The only complaint I have is they only had one to hot tub which got filled very quickly and people had to wait their turn to get in.
This is a top rate spa. Very comfortable and clean. Staff is beyond accommodating. We enjoyed the couples massage in the Avania suite. I would do it again in a heartbeat. The only caveat is don't trust your GPS and it's not like it's off the beaten path!
Clean and comfortable spa. Was a little bummed because one of the staff ruined my best friends birthday surprise I had made for her, and we never got the cupcake I was promised for her. BUT! The massages were amazing, mineral pool is a delight and everything is clean!!
Used to be so much better! My wife and I (both Scottsdale locals) have been going to the Spa Avania for many years (10+) Not anymore. You can definitely see that they had cut back...towels cheaper..robes cheaper..maintenance slacking a bit BUT the main concern was the service. My wife and I had massages. Hers was fine. They asked me how mine was and, at my wife's urging, I mentioned I was not pleased. The massage was fair but her communication skills were lacking. So, I would have left it at that but the manager, Jennifer, contacted us for supposedly a followup to my concerns. I attempted a callback and left a voicemail message. No call back. I waited a week and again at the urging of my wife and son, I left another voicemail for Jennifer, yesterday morning. Still no callback. It is too bad, as Spa Avania WAS my wife's favorite spa.
Small and intimate... exactly what I was going for. Excellent staff and accommodations. My massage was perfect. The pool and saunas were clean and inviting.
While the experience was five stars (the tea, snacks, facilities, atmosphere and massage expert were all amazing beyond belief, I can't imagine what my review might be if the experience had cost me more than double. I used Groupon. They did everything perfectly and I was very relaxed and happy.
Wonderful massage by Andrea. The atmosphere was serene and beautiful. The staff was top-notch. I felt totally pampered and taken care of. I would recommend a treatment at this spa any day.
Had a great day away from everything to relax at a mineral pool, have lunch service and a relaxing shower before going home! Would do it again in a heart beat!
It was an amazing experience. The staff was friendly and very accommodating. I loved the mineral pool and could spend all day relaxing in it. I loved how it made my skin feel afterward. I would definitely go back!
My girlfriend and I went here last week for the first time. Absolutely loved it. I had the message with Denny and he was very good. She had a facial and said she loved it. Definitely recommend it.
Spa Avania is an awesome experience. I really enjoyed my time here. Everything was set-up so nice and beautiful. Forget going out the country for the R and R this place covers it all. Wonderful Spa, great customer service and the amenities are phenomenal. I was sad to leave this place definitely.
Booked a spa day here as a birthday surprise for my friend. Heard this place had great customer service. Specifically told the girl it was a surprise and depended on my friend’s schedule. Turned out we both had to work the day of the appointment, and I wasn’t able to cancel until after business hours. They claim they called and left a voicemail but I never got one. Instead of being charged a cancellation fee like other five star spas I’ve been to, I was charged almost $1000.00 for a birthday gift I wasn’t even able to give my friend! Now instead of rescheduling, I will take her someplace else and NEVER come to Avania! I spoke with someone on the phone who informed me we were charged the full package including tips and service fees. What BULLCRAP. What terrible customer service! I’ve heard of shady resorts hiding all sorts of fees, but that was below the belt! Cannot express my disgust. Will return my business to the Joya Spa!
Really enjoyed a relaxing spa day with my daughter. We were warmly greeted and promptly escorted to the spa for a brief tour, given our locker, robe and sandals and could relax for a few minutes before our scheduled massages. The relaxation room had an assortment of teas and nibbles. Our massages were excellent- Ron listened to wear I needed work and got my knots out. Afterwards, my daughter and I ordered lunch (the only disappointment was it was a prepackaged box lunch and not great) but it came quickly and we ate it beside the outdoor mineral pool. The mineral pool was delightful. We used the showers which had an array of jets and the Avania branded shampoo/conditioner and soaps which were pleasant. All in all we had a wonderful couple of hours and would definitely recommend and return.
Great place, very relaxing, facial was GREAT !!!
I love this place, I have been to Spa Avania about 5 or 6 times and it never disappointing. The atmosphere is so calming and welcoming. I always feel pampered and well taken care of here. The masseuses are very skilled and talented, they are worth every penny of the price. I highly recommend the 90 hot rock massage, really any 90 massage. I have never tried the salon, but the mineral pool and all other amenities are superb.
The staff up front were very warm and welcoming. I had a hot stone massage. It was amazing. Loved the gym and the spa facilities. Very relaxing.
Absolutely marvelous! From the service to the massage it was excellent. The grounds are beautiful, so clean, and welcoming. We were treated like royalty. Kami was our pool server and he was the most incredibly genuine soul, lucky to have met him.
I went to the spa with a friend. We found a coupon on Groupon that made the cost of the hour massage half price. They have a salt room, hot tub and a mineral bath. We also had a glass of wine. The facilities were very nice. The only problem was the faucets in the shower, the water on hot and could not adjust it.
I had the pleasure of getting Ron as my masseur. My fiance got us a couples massage and it was fantastic. The facilities are luxurious but Ron was outstanding! Very skilled with the perfect amount of pressure and an intuitive sense for which areas to focus on. I have never had a better massage in my life. I have some spinal injuries and he was perfectly sensitive to them. I WILL be back!
Decent spa. Not enough co-ed space.
My husband, son and I spent the WHOLE day indulging ourselves at Spa Avania recently. We absolutely loved the mineral spa by the lotus pool. Beautiful atmosphere and extremely professional staff. Well done Spa Avania! I would highly recommend a day if you are in the Phoenix, Scottsdale area.
Over all experience was very good. Massage was 5 star. Oils and heated massage table. Choice of music and lighting a welcomed touch. The indoor shower was not cleared of glasses or towels of previous guests and the jets where not working properly. While showering one can easily be seen by passerby. The outdoor shower stalls where a very freeing and Zen experience but could use some sprucing up. The mineral pool - what more needs to be said. Beautiful skies above, warm healing swirls of water caressing tired muscle. The steam room was well maintained and fabulous. Towels were clean and plentiful, robes a bit big and awkward but nice, and beverage well stocked. I would return.
The services and staff were great. The front desk was difficult to work with. The front desk staff didn't have the ability to think outside of their box- very disappointed on that part - but once you get past the front desk it was amazing!!
Both my husband & I love Spa Avania. It has a relaxing atmosphere & the services are 5-star. Very customer oriented.
Love this spa. Beautiful pool. I’ve seen a lot of different massage therapists, they are all great! I love Renee for a facial though! She’s awesome!
I had an amazing deep tissue massage with Liz; she was knowledgeable and communicated well with me - I am recovering from a broken arm and she knew exactly where to work to give my muscles some relief. Following my massage, I had a manicure with Vanessa who was very good!!! Vanessa did my manicure just as I like it............I will be returning to see both of them. Thank you!
I had a wonderful experience from the time I walked in the door. My services were wonderful enough for me to recommend them to several people after. I had the detox wrap and reflexology massage and both people did a wonderful job.
I had a facial and stone massage, and both were amazing! Clean facility and extremely friendly professional staff.
Terrible service and outdated facilities. No music or bartender at pool. Definitely not worth spending the day there with no entertainment for adults or customer service. I had to chase down someone just to order food or get a drink. Won't be coming here again.
A truly glorious experience! Everything at Spa Avania is top notch and designed to pamper you from head to toe. The staff is wonderful and extremely professional. I felt I was taken care of like royalty.
My husband and I did a couples massage at Spa Aviana and Brandon has MAGIC HANDS. I would've of gushed compliments all over if Hubby wasn't there. Ha! The spa itself is uncrowded, relaxing and quiet. Very nice.
From the moment you enter the spa you are transported to a "Garden of Eden" environment. Not only was the massage wonderful but the relaxation garden and mineral pool was the perfect way to complete the experience. Totally relaxing with attentive staff to make you feel pampered.
Beautiful, relaxing and tranquil environment. This is one of my favorite spa's. I love that it offers not only services such as massage and nails, but it also offers relaxations pools an environment you can enjoy and relax in. This place is great for groups. The staff here are also very friendly! I love this spa and highly recommend it.
This was the best deep tissue massage I ever had & I've had plenty. Great service & very knowledgeable. The grounds were absolutely beautiful!
Beautiful spa. I had an amazing facial and massage.
The service was wonderful and I would highly recommend it! However the front desk staff is really not smart. And they're the worst kind of not smart - they think they are smart - and try to make you feel like you are the crazy one. Despite the dealings with the front desk staff - it was a wonderful and relaxing experience.
I'd give 10 stars if I could!
Relaxing day at this 5-star luxury spa. Equipped with relaxation room, showers of grandeur, salt room, salt pool, plunge pool, hot pool, wet and dry sauna. All the amenities are truly an environment for rest and relaxation.
I had the most amazing facial here. I did the Vitamin C facial and enjoyed every moment! Highly recommend!
From the moment I walked through the doors, I could feel the sense of relaxation and comfort. The staff was knowledgeable, friendly, and attentive during my visit. My massage was incredible! The facility is impeccably maintained. The mineral pool is something everyone should experience. And I love how you can get lunch right by the pool. This is a Spa where you want to come in a couple of hours before your service and stay a couple hours after. If I lived in Scottsdale, this would be a place I'd visit regularly. I will highly recommend Spa Avania to everyone living in and visiting the Scottsdale area.
Our facial/massage was great! The facility is beautiful and the technicians were both awesome...I do love the tranquility of the spa pool, however The menu is super limited, especially for someone with allergies(they pre make the food in boxes, and my husband can’t have anything even cross contaminated) - so I would have liked to be able to go to the other main pool for lunch/drinks.
Gorgeous Hotel. I had a massage set up and it was absolutely amazing. The facility is very tranquil and staff is extremely friendly. They have mineral pools, sauna, and steam room. Women's locker room is very tidy and clean so if you have time I would recommend spending time there and taking advantage of the amenities. I enjoyed it so much I booked a facial the very next morning and was not in the least bit disappointed.
Great design. Amazing services. The mineral pool is so peaceful. I love this spa. Best in Scottsdale. Spent the whole day there with my mother and it was the most relaxing day ever. Recommend it to everyone.
Most of the time everything is wonderful. My favorite massage therapist is Kari. The only negative feedback is that they don’t prewarn you when there is construction happening. At times the pool or steam room may not be available. The staff is very helpful and attentive. It is clean and has great amenities
Great experience. Everything you need in a spa
I had a wrap and it was my first ever. What a wonderful experience. The appointment included a facial. The steam felt good and the oils luxurious. If you’re looking for a first rate relaxation time it doesn’t get better than this!
Brandon gave an incrdible Swedish massage, and helped me understand where my back pain is originating. All 3 pools were incredible, did grilled salmon (gluten free), upon request. Didn't get sick
staff was awesome!!.it was my first experience in a spa. So I was a little lost but the staff was very good at guiding me threw it all. after I was done I have never slept so good as I did that night. love this place and cant wait to go back!!
They took my reservation weeks ahead for a surprise gift for Father's Day for my husband. He had an enjoyable afternoon. Everyone was very nice and I think he was a little sad to leave when I picked him up. thank you so much Lynne Longworth
This spa is incredible. We really enjoyed ourselves. The outdoor space is wonderful. If you don't want to go to the crowded pools you can sit at a quiet pool at the spa, order a nice lunch and relax with the grown ups. Facilities are beautiful and well designed. I'd definitely go back.
Staff is super friendly, massages were solid, the pool, jacuzzi and facilities in general were gorgeous and inviting. We loved it.
Our trip to Scottsdale was wonderful, the hotel and spa were beautiful. My daughter and I both had massages with facials. The massage was one of the best I've had. The facial on the other hand was what I would consider "poor". She threw the cream on there, rubbed it off, didn't massage my face at all. Was NOT impressed with the her. I could've done a better job myself. NOT worth the money.
This has become an annual spa day for my good friend and I and we have never once been disappointed. Sabrina is amazing and the grounds are beautiful.
Love the atmosphere great service
The best spa treatments I've ever had! Spa staff was courteous, attentive and timely. Facial was throughly relaxing and left me feeling renewed. Citrus wrap was equally divine! Swedish massage was adjusted perfectly to my level of pressure, creating a therapeutic and relaxing experience. My one regret was not allowing more time for myself to enjoy the clean, serene beautiful amenities and environment prior or post treatments. I definitely will next time!
My massage was wonderful. The service at the spa was top notch. I loved the outdoor hot tub and mineral pool. You can also take a shower outdoors near the hot tub! The food was also excellent, best vegetarian wrap and slaw.
Wonderful spa day. Great service and amenities. Facial was great. Massage was good. Loved the mineral pool and especially the steam room.
Sabrina was awesome! I am a local and my friends and I try different spas every couple months. This by far is one of my favorites, great amenities and massages. Highly recommend.
I had one of the best massages of my life today and the follow up pedicure was wonderful as well. I will be booking again in a couple of weeks for a repeat of this experience!
Great experience at Spa Avania! The staff was very accommodating! Kami took care of us at the pool! Will definitely be back!!!
My daughter and I each had a pedicure, massage, and facial over the course of three days, and enjoyed all the amenities the spa has to offer. The staff was amazing, accommodating, knowledgeable and generous. We loved the steam room with the chakra color therapy, the mineral pool, and the contrast of the hot and cold plunge. I really totally relaxed. I highly recommend this spa!
This spa had amazing customer service. I can’t find one bad thing to say about it. Thank you for the amazing birthday spa day!
I had a great massage with Sabrina! Love this Spa!
Great customer service. The surroundings was calming and beautiful. I would highly recommend.
Absolutely amazing! Favorite part is showing outdoors!
Enjoyed an all day experience with my 2 daughters that wound up a perfect 3 day wonderful visit It easy daughters birthday. Stephen gave a sublime 90 minute hot stone massage. Loved it
Excellent massage - however if you purchase a Groupon - look at the small print. You can only use it Monday-Thursday and only before 5 p.m. plus they will charge you the gratuity of $48 when you book the appointment. I received it as a gift, so was not pleased with the scheduling and it expired in 30 days. The facility was beautiful, however, and my therapist was awesome.
Great spa day. The facility is wonderful. The staff is so friendly & helpful. It’s easy to relax & escape at this spa. Will definitely return.
From the minute you walk in, you are greeted with the friendly atmosphere and receptionists. Then given a quick tour of the very clean and nice spa facilities. The gentleman was extremely welcoming. The spa itself was very clean and well maintained. My friend and I both had excellent massages provided by very professional masseuses. If you’re looking for a great spa experience, I’d highly recommend this spa!
This spa experience was absolutely fantastic! The massage was relaxing and comfortable. The steam and sauna were perfect. They delivered a delicious lunch to the relaxation area. All of the staff were friendly and helpful. The spa areas were attractive and comfortable. There were tea, cold drinks and snacks available. Unfortunately , it was raining, so I didn't get to use the outdoor areas and pool, which looked beautiful from inside.
Great massages! Pool area is small but really intimate. Great pours of wine, all the way to the brim! Would be nice to see some sweeter options on the list. The only real issue I had was that the pond by the pool smelled really bad at times when there was a breeze. It occasionally made sitting in a pool chair very unpleasant. It would also be nice to see the amount of plastic for food service reduced. Everything was served in take out containers and I couldn't figure out why. Great staff and amenities!
We were a group of 5. The spa did an amazing job of getting us all in at the same time. We had an absolutely wonderful time. The amenities are first class. I can’t wait to go again!
Love this place! The mineral pool and outdoor hot tub, showers, and cold plunge are phenomenal. Wish I could live here!
Love it. Best spa in the valley.
The only thing holding my score back from being 5 stars is the steam room. I have been here before and the steam room is FILLED with a strong eucalyptus smell but that was not the case this time around. I will still always come back but didn’t love that the steam room just smelled like musky warm tap water.
We had such a great day here, spent the whole day enjoying all the amenities and the massage was perfect! The Mineral pool and showers were my favorite part! Highly recommend!
I'm must say my massage was very disappointing. Before starting I was asked what kind of pressure and I said medium/firm. I could barely feel this person massaging me! Also, she actually barely even massaged me in the first place! She used things like hot towels to distract from the fact that for a 60 minute massage, total massage time was about 10 minutes. I kept wondering when the massage was going to start. I said my neck was a pain point for me and she spent about 1 minute on my neck. Spas should be relaxing and the rooms should be warm and dark. My room was really bright and cold! Terrible experience, plus they get an automatic 19% gratuity! Crazy, what a waste of $400!!
Amazing experience!!! The massages were fantastic but the facility blew me away. Loved the mineral pool and the showers!!!
My daughters and I are gifted Spa Avania gift certificates for most holidays. We absolutely love this beautiful spa. We were greated with champagne recently. The mineral pool out back with the lily pond next to it. We were even there for the opening of the first lily this year. Jacuzzi outside in a private court yard, the cold plunge pool next to that. A sauna, a steam room, beautiful fireplaces and lounge chairs out near the pool. And the massages and facials are fabulous. But there is so much more. We ate by the fireplace last time it was a memory maker.
Gorgeous amenities and a perfect massage. Worth a visit
My daughter loved it. Everyone was very nice and they took their time/no rush. Mani/Pedi priced for stand alone spa. I know my wife would love it.
This place is great was impressed
AMAZING spa day experience!! Would highly recommend!!
Everyone is very personable and professional. I enjoy that there are multiple areas to relax and unwind. This spa is one of my favorites in the Valley
I don't know how this place has 5 stars, they have absolutely no understanding of what customer service is. I have been here twice, and I never leave reviews for businesses, but both times the staff has been rude and short. The staff at the Phoenician and Monte Lucia are much nicer and professional.
We were treated promptly and like a king and a queen. The entire facility was very clean and all the staff was abundantly polite and helpful. The robes were plush, towels were soft, and the amenities made me feel like I was in in another world. Best spa experience I've ever had the pleasure of enjoying.
Wonderful facilities, staff is very helpful and nice, had the best facial from Elise I ever had. Can't wait to come back.
Professional and Courteous staff. Top notch amazing facilities. Hands down the best spa I've ever been at!
The ambiance, service, lunch, surroundings are serene and lovely. The only complaint is you arrive 5 minutes early for your appointment in the morning, the doors are locked and the staff inside comes to the door and tells you they don’t open for five minutes. Instead of letting clients in to view potential sales in the front, you have to go back to the Hyatt and browse at their store. Seems to me better customer service would be to invite ya in, offer a bottle or water, explain we really early but welcome to browse the gift shop or sit and wait.
Great Spa atmosphere, plenty of amenities, helpful staff, friendly guests, quaint, not overcrowded, clean, inviting, relaxing, definately look forward to returning to the spa property!
I wish I knew about this place sooner. This IS the most wonderful spa I have ever been to. Everything from the services provided, to the staff, to the mineral pool was perfect.
Needed a day to relax and pamper myself. It exceeded my expectations.
I loved the gorgeous facility and attentive service. My massage therapist Andrea took wonderful care of me. She provided an absolute unwind with a deep tissue massage at the end of my resort stay in preparation for a very long flight. Amazing spa day that left me calm for several days after. I look forward to revisiting soon.
Very relaxing, massage was excellent. Great that you can pay for a massage and continue to use the remainder of the spa's amenities the rest of the day. Would recommend going early or staying late in order to capitalize on all the spa has to offer!