Reviews of Lavenders Day Spa (Spa)

Anna Redjai

The best spa I have been to in a long time ! You well love this place .

Jennifer Coker

Love this place! Therapists are all great and so relaxing both in the lobby and in the rooms.

Linda Arzate

Staff is very nice, great place. Highly recommend.

charlene short

I am giving this rating because of the poor receptionist that they have at this time. I have been coming to the spa for over 15 years the owner is amazing and the massage therapist are great. Since this new receptionist has started my appointments have been messed up I get no confirmation calls and she is extremely rude and short. Had I not called today to confirm my own appointment I would’ve missed the one that she had booked me into because of a therapist not being there. She seems to have no concern whatsoever for the people that patronize your day spa. I am not the only one in my family that has experienced this poor customer service with her would hope that you may look into getting a more pleasant representation of the quality spa that you are.

Ricky Luther

Had a awesome massage by Alex and the front desk was super helpful.

Jacob Heyrend

The manager is quite impersonal, unapologetic, and downright rude. They have various issues with gift certificates and packages and refuse to refund if there is an issue from their end. I originally bought their works package only to find out their manicurist was no longer working with them. Then when they credited it for any service they were going to automatically take the difference and give it as a gratuity, to which we had to insist no. Our 1 hour massage was 50 min. and when this was brought up they didn't comment or offer anything.

Elke Killingsworth

BE CAREFUL BE CAREFUL BE CAREFUL!!!! I will sing this from the rooftops! I bought FOUR HUNDRED DOLLARS worth of Gift Certificates in May! FOUR HUNDRED DOLLARS!!!! I call to use my LAST ONE today and guess what?.... THEY are EXPIRED and I'm just Out of luck! HORRIBLE Way to do business! I have bragged, ranted and RAVED about this place, sending friends, co-workers, relatives, ANYONE who would listen here.... BE WARNED! THEY are SHADY SHADY SHADY... (and the manager could have cared less....)

Monique Seitz

I got my eyebrows waxed with Cinthia and absolutely loved the experience. It was my first time and I will definitely be going back to her for a facial.

Alexis J

I was visiting AZ on vacation and really wanted a massage. I googled the first massage spa in the area and went straight there. I was scheduled with a massage therapist named Olivia and upon meeting her felt so relaxed before even getting into the room! She was very charismatic and down to earth. She and I talked about music (I got a vibe she and I liked the same stuff) and her deep tissue massage was SOOO good!!! When I say I am bummed I can’t go back and see her regularly I mean it! If you’re in the area and need a good massage from a reasonably priced spa, and want good company, request Olivia and you won’t be let down!

Lisa Davis

Massage therapist did a wonderful job. She first asked me where I had tension and then focused on those areas. I had not had a massage in 2 years; when I left 2 years of tension was gone.

Pablo Alcala

I'm not usually one to say anything, but I really enjoy my experience here at lavender's Day Spa The welcoming smiles of the front desk to the friendly greetings of the massage therapist and their professionalism as well as my regular clients who are always enthusiastic about their massages/services I'm so grateful for finding Lavender's and hope others have find a wonderful experience here as well

Catherine Barrons

Had the best massage today! What a great lil gem right in the neighborhood~ Highly recommend!

Brandi Kempf

I’ve been working for lavenders for awhile. I love the atmosphere, the clients as well as my coworkers are amazing. Monique and Laura are fantastic massage therapists and during trades have been amazing in helping me relax after a hard days work. Lavenders isn’t like your every day spa. They care about your health and well being. They are happy when you are happy, and sad when you are sad. The owners and front desk associates have quickly caught a spot in my heart. While I haven’t being there long, Lavenders is now considered a part of my extended family.

Jace Jones

Had an hour and a half massage. Highly recommend this day spa.

John Hafer

I had Monique work on my aching back yesterday. It had been giving me trouble for three weeks. OTC pain meds didn't help much and it was a problem with the muscles/spinal joints in my lower back. Monique worked on this area during the massage session and this morning, I was up with no pain at all! First time in three weeks!!! I played two hours of racquetball without any issues!! She did more for me in the hour I was with her than anything else I have tried! There are measurable medical benefits to massage and she is excellent at making those benefits happen! She is an excellent therapist and knew exactly what the problem was and what to do to correct it. Had I gone to an MD, I would have been carted off to some sort of specialist, had scans done, etc. for several thousand dollars worth of work, which, most likely would have resulted in some sort of drug therapy. Monique solved the problem in less than an hour and has saved me more than a lot of $$ in the process!!! I'm going back regularly now to get issues like this solved and not have to deal with MD's, insurance, etc. etc. etc. I would highly recommend her and Lavenders!!

Olivia Schaan

I love the atmosphere and friendly staff at Lavenders. I had Paige for a 90 minute deep tissue massage and she did a wonderful job, very responsive and met all my needs.

Tay Hernandez

I really enjoy this place every time I go!!

Charlotte Aroca

I came here for the first time and got a 90 minute combo massage. It was amazing! I love the spa, it’s very relaxing and everyone was so friendly I felt super comfortable! Will definitely be coming back for another massage and can’t wait to get a facial!

Traci Kincaid

Skilled esthetician, friendly staff. I felt extremely relaxed after my facial.

Jolaina Jones

Exceeded my expectation! my gift certificate worked great!

K.

My facial and dermabrasion was ok. I feel like the esthetician could have been more personal and educational however she rarely talked and didn't really smile or anything who knows what she has going on but I just feel like when we pay $85 for facial plus 44 the dermabrasion plus a $20 tip you should have a pleasant experience I will not go back unless I get someone else

Angela Ferrell

I'm very disappointed in Lavender's Day Spa. I came across a gift certificate that I had and called to see if they'd honor it, since it had expired. They said their policy is to only honor expired certificates up until 30 days after. I don't understand why a gift certificate should ever expire--they received the money for it at one point in time. They will never get my business ever again.

Heidi Robertson

I have had several facials from Cynthia. She’s terrific in every way. Also had one massage which was also excellent. I have had very pleasant interactions with the front desk staff on all occasions

shannon smith

I had a gift certificate for a stress knot package, it was my first time into Lavender's and I was lucky to get Maria as my therapist. She did an amazing job and I left the appointment feeling refreshed. Maria and the front desk staff were all so nice.. made my first experience at Lavender's one to remember! I will defiantly be returning in the future and referring all my friends!

TheGoodLife119 TheresaChristos

Just got a massage from Monique and she helped me feel good as new. Thank you for your detailed work and thank you to the front desk for scheduling the appointment for us!

Linda Yeatts

Enjoyed the massage!

gwen k

This place is a joke. The nail tech was great. However customer service sucks both on the phone and in person. They refused to honor a gift certificate and did nothing to resolve the issue. They could care less once they get your money. Low class at best. Very disappointing.

Sue Boudreault

Love this place. Always clean and on time.

pat Rakauskas

Today was the first time I had a swedish Massage at Lavenders Day Spa given to me by Christina she was absolutely wonderful, she explained everything that would take place she asked me my likes and dislikes. Boy did I feel good afterwards she was made this old body (82) feel like a 30 year old body and I am going to find a way to work into my budget a massage with Christini at least every or every other month I jsut feel great

terry walker

Had a great massage with Victoria! Highly recommend.

Gregory Garcia

The people were friendly, nice and I felt relaxed. I recommend this place.

Stephanie Ratcliff

Was hesitant after reading some reviews but was desperately in need of a massage and scheduled with Eduardo and it was amazing and great price. Would definitely go back if I lived closer!

Vivian Richard

Great spa experience with a gift card that l received foe my birthday.

zoey edenholm

I got a gift certificate for the Day Away Package. I walked in and was pleasantly greeted by a lady at front desk. My services started on time. I had two different people doing my services of which both we’re absolutely AMAZING! The place is very big and clean. Anyone looking for great place to get massage, body wrap, body scrub and facials should try this place. Awesome!!!!!!!

Ona Congdon

Stopped by Lavenders Day Spa when I was in town for the weekend and had such great experience! The girls were so sweet and made me feel so welcome! Would definitely recomend it to anyone looking for a massage!

Anne Swan

DO NOT BUY GIFT CERTIFICATES FROM THIS PLACE!!!!! I spent $185 on a Gift Certificate for my mother who misplaced the gift certificate in her home. When I called to get a replacement the Manager J.J. could not have been more rude to me. She was completely unconcerned about retaining a customer who spent $185 at her business. I have been in Customer Service for 25 years and never treated a customer so rudely. It seems that if I had the Certificate Number then it would have been honored but my Paypal receipt did not have a Certificate Number. This tells me they track what certificates are used but apparently they are not tech savvy enough to attach a name to the number or to the Paypal transaction number? JJ said if I lost a Target gift card then they would not replace it either. Actually, if I have my original receipt (which I had from Lavender's) then Target would replace my gift card. I will not return to this business ever.

Valerie Corkran

First time visiting here Wayne was my masseur; he did a great job!

Kennedy Kohler

Love coming here! Best service and the most welcoming people ever.

Jeffrey Troiani

Found this place by chance and was amazed by the experience. Very calming but therapeutic at the same time. Would give it 10 stars if possible.

CHULA 1126

My massage therapist was Dawn. I would recommend her and the smell of lavender is amazing

Cecily Joy

This is by far the best spa in the valley!! I was looking for a spa day to treat myself and a friend. I called and they were so friendly and accommodating. We each got a massage, a body scrub and a facial and all of these exceeded our expectations. I honestly thought we would have been paying resort prices with the quality of service here but i was so surprised how reasonable everything is! I'm coming back once a month from now on!!! I loved it!

Brandon Dodd

Friendly staff and laid back atmosphere

Heather Perry

Had an hour and a half combo massage with Pablo and it was fantastic. Very calming and professional atmosphere. Highly recommend.

Kori Bush

Amazing massages and therapists they know how to target your pain areas and keep your nice and relaxed!

Elyssa Thomas

Love it

Amy Lilly

First let me just say that the atmosphere is phenomenal!! Upon entering the spa it is easy to instantly feel relaxed and at peace. Second, the staff are both friendly and educated. Both are of great importance when spending the money for spa treatment and trusting someone to manipulate your body in said fashions. JOB WELL DONE!! JJ and her staff are amazing and I would highly recommend this day spa experience to anyone looking for a hidden treasure retreat!

J Den

The spa is beautiful inside. The staff is kind and pleasant. I had The Works Package and really enjoyed the services. I will be back for sure!

Cory Hankins

Hands down, This is theee best place in Arizona to get Treatments. Staff is knowledgeable, polite and amazing to work with. Will definitely be back many times. In addition I am getting several gift certificates to give away for Holidays and Birthdays. Great Value!!

Olivia

Amazing

Britt Bailey

If you want terrible PERMANENT makeup then this is the place for you. I went in to get my eyebrows tattooed on and the lady not only did a terrible job at shaping and coloring them but she had the nerve to give me attitude because she wasn't doing it how I wanted. I'm pretty sure if I'm paying for your services you are to do exactly what I want. If I could rate this place 0 stars I would. It doesn't even deserve a 1. And the ink was disgustingly terrible after a few weeks not even months the ink turned green. I thought I was getting a damn infection on my face. TERRIBLE PLACE WOULD NOT RECOMMEND!!!!

Abigail Mountain

I have gone in many times and I have never had such a poor massage/experience. I'm 37 weeks pregnant and am not comfortable on my back for long periods of time. I spent 85% of the hour on my back. It wasn't relaxing at all. The woman that gave me the massage was very nice but she spend the time wasting oil and digging her knuckles into my body. I tired to tell he how I would prefer it and in the spots that needed more TLC. She didn't listen to any of my concerns. I payed $80 for a very very poor massage. I walked out feeling more uncomfortable then when I went in.

Michael Fox

Very cozy environment. Excellent customer service.

Ethan Barrett

I got my wife a gift certificate to this place and she loved it. She said that the staff was amazing and very helpful. 10/10 I would recommend this place for anyone looking for a gift certificate to give someone or anyone looking for a massage place!

david dahlstrom

My massage therapist Kori Bush is amazing. She is an expert at all types of massage therapies. I have an injury and after each massage I feel much better. I highly recommend Kori.

Tabatha Burns

Very relaxing

Alyssa Risko

I loved it. The people we're nice and the massage was relaxing.

Dustin Fielden

I bought a gift card online for my wife for 3 free massages worth 90$ total during a promotion. She received the first of the 3 massages and was NOT given the gift card by the staff, which we have come to find out is their procedure. When my wife called to schedule her second massage, the staff member who answered the phone told her she had to have the gift card in order to redeem the 2 massages that were left. My wife was never given the gift card after her first massage. She then looked up the receipt for proof of purchase. The extremely condescending staff member claimed to be in charge, but WOULD NOT give her name and told my wife that she must have lost the card. She also said that the receipt meant nothing and that they had no records concerning my wife's gift card. She even went as far as accusing my wife of giving the cards to someone else and trying to scam them for free massages, which was not the case. After all that, I decided to call and see what I could do to resolve the issue, since this lady almost put my wife in tears. I called and was calm, and the staff member once again would not say her name or title. She then proceeded to say that I was trying to get 2 free messages, and did listen to the fact that my wife is owed 2 messages. In the end Lavenders Day Spa would not do anything to help us. We are now out 60$ and all the staff member could say was "it's only 60$". I do not recommend this place to anyone, since this is a business that does not honor it's commitments and steals money from its clients. All my wife wanted was a nice relaxing massage, but instead she was accused of fraud and is now more stressed than ever.

Anthony Schaan

The facilities were clean and the staff was professional. After my appointment with Olivia my back felt better than it has in years.

Larry Baca

Had amazing massage with Blue today. Highly recommend having massage at Lavenders. Place is super nice. 5 star!!!!

Patrick B

Had a wonderful hour and half massage here. I highly recommend giving them a call and enjoying a massage or other service!

Sterling Skidmore

My first massage experience. I did a couples massage with my wife and we felt very comfortable. We were put at ease. In a dark room, nice music, ... the dudes were very knowledgeable in their art and we could tell. I had a hurt leg from soccer and my guy worked out most of the stiffness. Thanks guys!

Samantha Grace

This place is the biggest joke and I will make sure no one I know ever steps foot there again. I bought 2 gift certificates over Mother's Day for my mom to use and the same week we found out she has cancer. Turns out you can't go to just any massage therapist when you have cancer so she can't use the gift cards and no, I'm not putting the cards in someone rlsss name. That's defeats the purpose. They won't return my call even though I have called AND gone in to the spa. They just keep telling me that their owner isn't available. What poor costumer service and little care for their clients.

Maria Bush

Kori has done an awesome job every time! The pressure is on point, along with her professionalism keeps me coming back!

Wayne Magnusen

I had a great massage and the service was outstanding, definitely will be coming back here

Kevin Smith

Had my first session with Olivia earlier this year. My hour massage was amazing. I went in with both legs and my lower back bothering me. After a full body massage, I was in bliss and had less pain. I have had many massages and hands down Olivia was the best I've had. Her pressure was spot on. She was attentive to my needs. I gave direction and she focused on those trigger points. What more can one expect from a massage? I'll be back! Ask for Olivia when you book.

alice fulton

Great massage with a wonderful atmosphere. This is my favorite place to go to get a message.

Kerry Taylor

I had a massage from Olivia. It was FANTASTIC! Got all those knots and tightened up areas relaxed and loosened. Highly recommend!

Carly Helms

Well today I had great massage. The people at the front desk though are scammers. Upsell Upsell is the name of their game. Your not charged until after your service . So you go to pay they double the first agreed on price. Not honorable , sad.

Jennah Aranda

Wayne gives the best massages, and Lavenders looks better then any massage place or spa around the service was 5 stars

Christina Gutierrez

Monquie was a great help and informative also Spa is a very relaxing atmosphere!

Regan Taffe

I got my first massage ever with Maria and it was great. Very professional and relaxing. Definitely going back and would recommend to anyone.

JASON DARLING

They know how to hit all the right spots! OMG!!! What a terrific massage! Feel so great.

Sheryl Courlivant

Really enjoy coming here for massage - relaxing environment, friendly staff, and good therapists. With availability that fits my schedule and close proximity to home, this is my go to place for massage.

troy denham

My massage and facial was amazing! Highly recommend...

Julie Serrano

If I could give negative stars I would! We were treated so rudely by the manager. Accused of "double dipping" because my mom and I were using gift certificates one each! Then told it was OUR misunderstanding. She hung up on me the first time when I tried to get a reservation. THE MANAGER has the worst customer service I've ever experienced.

Ashley Khoudary

Had a massage with Wayne today, super great massage! The Spa is is a high end establishment, would recommend to all my friends!

Kristen Hoffmeyer

Thank you for an amazing and relaxing visit. Wayne and Cynthia were both absolutely fantastic! I'm in from out of town, and desperately needed to take some me time and relax. I visit every March and will definitely be back here.

Yadira Molina Barrera

I received a wonderful massage from Olivia, she was attentive to my needs and worked the areas I asked. I will definitely be back!

Rosario Tena

I had a massage today with Victoria and she was amazing; one of the best massages I have ever had felt amazing afterwards.

Tony Lazzara

Olivia gives me a smooth and relaxing massage every time. Really sets the mode and is very professional. I love her deep tissue back massages. Very professional and relaxing. I will be going back.

Brittany Cunningham

Let me start by saying the woman who did my massage, wrap, and scrub was very pleasant. I am giving them only 3 stars due to the horrible manager. I had made appointments for myself and my bridesmaids to get massages, body scrubs, and body wraps. I called beforehand (about an hour) to confirm only for them to state, "we lost everything on our system and it's a first come first serve basis". (okay, very inconvenient but not their fault) I asked if we could still be seen at the time we had originally scheduled and the manager had the audacity to tell me "well because you aren't here, we cannot guarantee that your services will be available, you can come in now and we can see what is available." So I go in with my girls and we sit and wait. And wait. And wait. Almost an hour goes by without their acknowledgement and one of my girls asks, "do you know if we will be seen soon? I only have a babysitter for a short time." The manager states, "They are with clients and will see you soon." (Okay lady, we've been waiting for far to long at this point for you to just say this). Finally we all make it in for our sessions and are heading out to pay. As I walk out into the front, I overhear the manager speaking to a couple. The couple voiced the same concern about their systems crashing, complained about the wait, and stated that this wasn't the fist time this happened. The next thing I heard from the managers mouth made me never want to go there again. The manager states, " I'd love to hear what you have to say but I need to do something." and then she literally walked away from the couple and walked to the back. The poor front desk girl was clearly sick and apologized for her managers behavior. Even though our services were nice, I will not ever go back there simply because of that manager.

Alias Girl

Love this spa! Every year at Christmastime I stock up on massages. Staff is organized and helpful. Clean and good massage therapists. I highly recommend this day spa! ⭐⭐⭐⭐⭐

Katie Kostreva

Great prices and friendly staff. The atmosphere at Lavenders is perfect. I have been to this spa at least 8 times and I will continue to go back. The massage therapists have always been knowledgeable and professional. They also offer manis, pedis, body wraps, facials and other great treatments.

Jill Hankins

Massage therapist was professional and friendly. Very clean. Love this place. I’ll be back!!

Gabriela Hernandez

I have been there a few times and they have always done a good job and they are very nice

Angelica Ambriz

I drove out here to closed doors...1 hour before closing.

Eric Scott

I called and made appointment the same day. The massage was awesome! The place smelled great!

keimonte blueford

If you guys never had a trigger point massage buy Blue at Lavender day Spa. I Suggest you go check him out, there should be no reason why you should wake up with any muscle discomfort knowing this guy. Hes very intuitive and has a great energy about himself I told him when I go on vacation if he can fit in my purse he can go, no lie. Fyi he is so good at Relieving sciatica nerve pain. My husband loves him my mother inlaw loves him and I bet you will too.