I rated 3 stars as a courtesy since I can only assume based on the reviews that the experience would have been worth it. Happy to explain below.
My family and I were looking for something local to do, and when looking for Petting Zoos this was the first to pop up. Right there on Google it says OPEN, closed at 6pm. Even goes as far as to say that 1pm on Tuesdays is not busy and a good time to visit.
So we drove there and saw the sign, followed the statues to the top where the animals were kept. We saw two ladies, but had no idea where to park. We got to the top, stopped the car and looked around. At this point we were discussing if we should just come another time because no one was in sight and it was drizzling a bit. Finally we see the lady's come back around, one was in her robe or nightgown (whatever it was) talking to the other, pointing at us. She started to throw her hands in the air seeming frustrated.
I drove up and rolled the windows down. I started to say sorry, we weren't sure where to park, and before I could finish the sentence she says "uh yea it's definitely by appointment only". I apologized and mentioned what we saw on Google and we got a "Yea, it's right on the website". The sentences alone, you can tell are rude and condescending. But to clarify, she clearly was annoyed and had an attitude. My wife and I are both adults, and it was just honestly unnecessary. We apologized and drove off.
So this clearly has happened before (showing up without an appointment) based on the interaction. I would recommend updating the Google page that shows you as Open, if you aren't open to the public. I also wouldn't have cared at all if the lady didn't act like we did something terrible. If she nicely told us we needed an appointment, I wouldn't be writing this.
Again I rated 3 stars because I see other great experiences. I'm sure the son is wonderful and it's a shame we didnt get to meet him. I hope others are treated respectfully moving forward.