Reviews of ThoughtLab (Website Designer)

Shawna St. Clair

Thoughtlab is an amazing company to work with! They listen and really care about the success of their clients!

Justin Taysom

ThoughtLab helped my team to design and build a new website from the ground up. The new site helped us double our organic traffic, increase conversion rates by over 100%, and hit 180% of our annual sales pipeline targets. The whole team was exceptional to work with and I recommend them every chance I get.

Cresta Bateman

ThoughtLab and the whole team that we worked with was incredible. From start to finish, their process was organized, well articulated, and efficient. We were very impressed with their work ethic and scheduling. I have worked with a number of other web developers, and by far ThoughtLab is in a league all its own. They operate only on the cutting edge of design and web features. You will not be disappointed if you hire ThoughtLab.

Terry Marasco

Efficient, personable, reasonable price, great followup, design savvy

Kerry Desberg

ThoughtLab is a one-stop shop of web technical prowess. We were able to pull them in at the 11th hour to help meet a deadline and we were floored with their ability to speak ANY web language and have the work done ahead of time, and beyond expectations. Whether you need them from start to finish or simply to take on a single project, they are a go-to agency and a dream to work with.

Shayan Alam

ThoughtLab was able to dive in with very little direction, coordinate amongst different development groups, and deliver exactly what we needed just in time for us to reach the finish line on a crucial project.

kurt Bestor

FINALLY! After years of working with website "experts" and design "pros" and always being underwhelmed by the final results and frustrated by the process, I found a group of people that "get me." I was referred to Thoughtlab by a friend in the same business as I and she couldn't say enough good things about her experience designing her current website. After the first meeting with the team assigned to my account, I knew it was going to be a good collaboration. From logo design to site formatting and functionality, the Thoughtlab Team kept things focused on simplicity and ease of use for the end user while always maintaining a high qualitative aesthetic. I was most impressed with the e-commerce setup. They suggested using a new cutting-edge company instead of what I was used to. It really has made all the difference in selling my product. Thoughtlab is certainly not the cheapest website developer but, in my case, I truly got "what I paid for."

Craig Wirth

ThoughtLab immediately grasped our complex website goals and made sure our goals were paramount in the project. It was a "what can we do for the client" attitude from the start. Questions were quickly answered and changes were made with enthusiasm. The project was completed before deadline and under budget. This was done for an national church organization, and it was done with respect, professionalism, and creativity. The professional work is amazing, but I think more importantly, it is the character of the people of Thoughtlab that really stands out. I thank them for making our website an unbelievably functional and successful project. They ARE the best!

Jim Ali

I recently had the pleasure of working with Brandon W., Mady R. and Hirad S. over the past few months. They all helped me revamp and redesign my company's website. I have to say they did an outstanding job in not only giving a new image to my business but they were also extremely professional. I would highly recommend using Thoughtlab! Great job guys, I'm glad I used your services.

Robert Hibl

ThoughtLab has helped my company expand its online presence with very good service and unparalleled creativity. I have been able to use their expertise to push forward with several ideas for increasing business. Thank you ThoughtLab!

Chris Corroon

Great work, fast turnaround and great follow up! Thank you Peter!

Mariam Paul

ThoughtLab has a great team of individuals collectively working on your account to make you feel valued and works on your site with your customer and brand in mind! I have worked with them for several years and know they bring people with experience, knowledge and compassion. They are great to work with.

Kelli Farley

I had the opportunity to work with ThoughtLab for several months. Our on-site SEO really need some cleaning up and we didn't have the bandwidth to do it, so we brought these guys in, and they did a fantastic job. They are great to work with and are very thorough in the work. The only suggestion I would make, is that they need to do more e-mail updates, but they may just be personal preference, I like to be kept in the loop all the time.

Calista Goff

After thoroughly researching web design options available in Utah and across the country, we chose to work with ThoughtLab for our comprehensive website update and are SO glad we did. Their diverse team of absolute experts in every facet of web design and branding yielded an incredible end product. We could not be more pleased with the new site and have been thrilled with the internal transformation that stemmed from the discovery process. Not only did we come away with a beautiful, classy, easy-to-maintain site that is so representative of our firm, but have also transformed our other marketing efforts and feel we have reached a whole new level. UPDATE: 1.5 years post launch, we ran into an issue with one of the Plugins. The team at Thoughtlab have been very responsive and helpful in getting this figured out - what a professional team over here. You won't regret working with them.

Nightmare on 13th

Thanks to ThoughtLab for all the work they did this last year for Nightmare on 13th! Great group of people who always responded to our requests. The nature of our business required a team of very creative people to pull this project off and they came through with flying colors. I always felt that they really cared about our brand and wanted to do the best job they could. We look forward to working with the ThoughtLab team in the future!

Casey Kricken

Fantastic experience with ThoughtLab, top notch service. 5 stars!

Diane Stewart

My experience with ThoughtLab was professional, positive, and creative. The website their team created for my fine art gallery, Modern West Fine Art, is highly functional and beautiful. I especially enjoyed working with Rory Donohoe, who was helpful, and innovative with our site. We would definitely use ThoughtLab again.

Daniel Christensen

This place has a really awesome project manager and he's super humble.

Brenda Clark

We were fortunate to have found ThoughtLab when we began looking for professionals to redesign our company website. We were very impressed with their portfolio and couldn't wait to get started. We came to them with an idea and through their creativity and hard work, that idea was made into a reality. The service was incredible and responsive. We were treated as a valued customer, rather than just another open account. We are so happy to have established a business relationship with ThoughtLab and look forward to working with them again!

Margaret Pense

WOW - what an experience! Great Basin Business and Tourism Council’s website had not been “refreshed” in 12 years. Not only did we need a “fresh” website, we needed help in bringing our ideas together in one cohesive website. We chose ThoughtLab based on their grasp of not only what we thought we wanted - but how they totally knew how to define, organize and present what we “thought” we wanted in a beautifully designed, user friendly website that exceeded our expectations. Immediate response to all emails and calls, plus a weekly conference with our project manager. So glad we chose ThoughtLab!

bjay larson

Requested a bid form ThoughtLab to do a small site for a subsidiary of a multi-national, multi-billion dollar company. ThoughtLab's Director of Business Development would not agree to bid until we had told them the other developers bidding the project and what their budgets were. When we denied their request explaining "their bids have nothing to do with yours", ThoughtLab rudely refused to bid. Is the frontal lobe responsible for ethics as well? Keep up the good work boys!

Eric Jacoby

ThoughtLab did an awesome job with my project. I couldn’t be happier. Their team gave me a beautiful website and exciting, fresh branding. Along the way they gave me excellent service by being available, flexible, and reactive. I was also pleased that my website was finished on time, and under budget. As I implement my website, ThoughtLab has been helpful getting things adjusted and training me about the back-end functionality of the website.

Nate Nielsen

Thoughtlab created our company website. They were excellent in contacting us prior to initially starting the project, they were great during the creation process. To be totally honest, they're horrible at communicating once they get their paycheck. We've had several instances where we needed help with our new site... whether its tweaking something, adding something, removing something. They're not at all easy to get ahold of. phone or email. I cant count the number of times I've called and left a message with the receptionist to have Brandon or Peter call me back - with no return communication. We have since hired someone else to do our website perpetual services.

All Resort Group

Best web/user-experience designers in the area. Hands down - these guy are rockstars. Will be utilizing for many more projects in the future.

Kate Sullivan

We chose Thoughtlab to create a new website for us (Utah Food Services), but at the time we didn't realize that they are so much more than web designers. Some of their advice was tough to swallow at first, but we came to realize that TL leads the industry for a reason. We ended up with a complete rebrand, new logo, interactive website and non-stop compliments. Many thanks!

Alema Harrington

From the typical to the unexpected, these guys were there for me making my site look and work beautifully. I can always count on Mike and Peter and the crew to handle any issues or questions that came up. Thanks ThoughtLab for everything. I highly recommend them and fully endorse their work.

Stephanie Lauritzen

ThoughtLab recently helped our company completely redesign our website, and we could not be happier with the results. Our new site is beautifully designed, functional, and user-friendly. The ThoughtLab team was great at anticipating our needs as a small publisher, communicated with us throughout the entire process, and helped us grow as a business.

Jewelry By You

The team at Thoughtlab did an excellent job of building my brand, developing my logo and building my website. They were personally interested in the success of my business and focused their efforts to make sure that the site was operational within the time-frame needed. I highly recommend Thoughtlab to anyone looking to build a brand, build a website, or build visibility on the web.

Scott Lance

We've worked with Thought Lab on several projects and their quality has always been superior. Working with their development team has always been a pleasure and the management team has always been concerned about the product and our satisfaction. I highly recommend them.

Cheri Phillips

I would definitely recommend the ThoughtLab experience to anyone looking to build a website of their own. I was part of a three person team who worked tirelessly on our website with the much appreciated assistance of our thought expert. We met dutifully once a week over a several month period. Our ThoughtLab expert consistently responded to emails, and our every idea, quickly and efficiently. Fleshing out and finishing the website was a breeze with the help of our aptly called expert. Our website is truly beautiful and we really enjoyed our experience with ThoughtLab. Discover Great Basin

Rick Galan

A great team - really knowledgeable and organized in their approach to solving SEO problems. We were able to have a significant impact on our business in a very short amount of time by following their advice. Highly recommended.

Steven Low

I worked with Thoughtlab on a new website design for my employer. We interviewed a number of design firm and felt they had the portfolio and experience to give us the best possible site for our needs. They have an experienced, thorough, and creative team. We will use them again in the future. I would highly recommend Thoughtlab.

Presley Smith

It was a pleasure to work with Thoughtlab. The creative team of designers and programmers completed a beautiful redesign of my website on time, and under budget.

Jason Brown

We first hired Thoughtlab to help us with a massive project, and it was one of the best decisions we made. We've hired them several times since then and also partnered with them on different projects. What really sold us the first time was that after our initial meeting, other companies came back with proposed budgets and timelines, but Thoughtlab came back with proposed solutions—they had thought through our problem and wanted to discuss how to solve it (then they got to the budgets). Their costs were competitive, but most importantly, it felt more like we were hiring a brain trust than a website or branding company. Thoughtlab's designers and creative team are fantastic, their project managers and customer service are thorough and effective, and I can't possibly say enough good things about their CEO. Working with them, we've never hit a snag we couldn't get through, and I have the utmost trust in their process and their work.