Reviews of JLB- Web Design + Marketing (Website Designer)

Hillsboro Village Auto Service

JLB Works is a professional organization. They designed and deployed a first class website. They take time to understand the wants and needs of the client. We have observed an increase in conversions of customers, and longer visits on our website. The marketing has become more effective due to the quality of the new site.

Sean Miku

I'm a stickler for people taking care of people, and they do that beautifully. They care, and it shows in the excellence of their delivered product and service.

Patricia Morgan

The team at JLB was just wonderful. I came to them with some ideas and they made it a reality. Everything turned out better than I could have possibly expected and I owe it all to their hard work and expertise. Please consider them for any and all of your web design needs, you will not regret it!

Brock Oakley

The JLB crew has worked with us through this process of creating a new website, and they have been a pleasure to work with. They have designed an outstanding website design for us. They are very professional, and they know what they are doing. I would highly recommend anyone to JLB.

Kristin Fitzgerald

Our project manager, RiAnn, was fantastic, as was the designer we worked with. They always listened to my ideas and suggestions without hesitation and my husband and I are thrilled with the logo design they came up with. The process was much easier than I thought it would be, and I'll be recommending JLB to other business owners in the future.

William Slaven

JLB Web design builds amazing work sites that are very easy to work with. The employees go well and beyond to satisfy their customers.So glad I found them will be using them again in the near future. Thanks again JLB for the awesome work.

Gabriel C.

JLB builds great websites with awesome customer service. Thank you!

Pansy Perrigan

Jlb has friendly staff and great service.

Patrick Thornton

I was looking for help deciding on an ecommerce platform for my business plan and future growth, and the development team at JLB listened to what I needed. They made suggestions and decisions based on what was best for our business, not just what they wanted to sell. A breath of fresh air, and the way business should be done.

Judy Sumislawski

I enjoy working with Ken and the team at JLB. They have been a great partner supporting us with our website design. They even created a special page and registration system for our community golf tournament. Ken joins us each year at the tournament supporting local charities. They are a company who cares about their customers and the community. Wish more companies had the same vision and mission.

Randi Mcclanahan

The team was great. They listened to my wants and needs for my project and delivered above and beyond my expectations. All timelines and deadlines were met. Very pleased with the outcome and will work with them again in the future.

john riley

very simple and the staff was great. exactly what i wanted

Amie

I’ve received great assistance every time I’ve asked. RiAnn helped me to build my website and to use all the great tools in it. I love dealing with the professionalism of JLB.

Alexandra M.

JLB has been excellent throughout the duration of marketing services needed. Our account rep has gone above and beyond! Highly recommend JLB for anyone needing marketing and web services.

Tommy Davis

JLB Works is the sole reason why my Sneaker Business is BOOMING! They did an amazing job on my site and it was done in a timely manner. THANK YOU!!

Clint Thomas

Great service. Staff is very polite and helpful.

Danny Snyder

Great customer service,

Phyllis Hyland

I started with JLB when they first opened ten years ago, when they redesigned a web site for me. I had the opportunity to hire them again this year for another web project, which was executed flawlessly. I now have the privilege of working with them again on another web redesign project. They are my go-to company for anything to do with web sites. These guys are professional, talented, creative and an energetic team. I will always go to JLB first for my web work. Thanks JLB.

Paul Fuerst

JLB is the easiest organization I have had the pleasure in dealing with. I could tell they actually listened and wanted to help rather than run through the motions like some companies I have employed. They are prompt, courteous, and very innovative. They definitely earned the five stars!

Zeke Cathaway

I came to JLB with an idea and a small amount of knowledge in this field. They were really cooperative through the entire process and made building my site a top priority. I would definitely recommend them to anyone looking for a reliable team! They are a great company and are doing an amazing service. Just a prefect experience all in all

Therese Hudson

I assure JLB a person with dignitary and professional qualification, by show of his performance.

Alisa Fording

JLB builds great websites! I highly recommend!!!

Nicole Harris Hughley

Fantastic company to work with! Everyone I worked with was professional and answered all of my questions thoroughly! I will definitely work with them again!!

Kelly Beasley

JLB created our website in a timely, professional fashion. Prompt tech support and service are to be expected.

Tom Perkins

JLB is an outstanding company and their work is fantastic. It was a pleasure to work with the staff there and the outcome was exactly what I wanted. I will definitely recommend them to anyone in need!

Jim Ciferri

I don't often write reviews, but I wanted to give a big shout out to the JLB team. They helped answer questions i didnt even know I had, and guided us every step of the way. That's what Full Service is all about.

Omari Salazar

Top notch service and expertise is what you will find with this friendly staff. I am truly satisfied with my experience with JLB and I will be back for future projects.

hanna trost

Service is great!

Rodney Hughley Jr

Great company. Very knowledgeable staff. Will do business with again.

Jack Naiper

Great service, friendly staff, and amazing product design team. I would greatly recommend.

Sara Bradshaw

The people using the website at my organization are not very tech savvy. We have had to call several times and torment your customer service personnel with questions we should know the answers to by now. Despite this, your reps have always been patient, friendly and very helpful. Thank you!

Kyle McMichaels

JLB is a great company with great people, and the end result is a great website.

Brian E. Price

JLB has been an excellent company to work with. They have responded to my questions and concerns in a timely manner. I would recommend them to anyone who have marketing needs.

Lorraine Hughes

Came to JLB with a design in mind and they helped me put it together. They were very quick and conformed to my needs. Just great!

Donald Grant

I have looked over the several designs and the chart of what JLB offers, the testimonials and partnerships and I am VERY impressed.

Jeff Kinsley

Website design made easy! 10/10, what else can I say?

Beverly Foster

An absolutely wonderful company! The staff is very knowledgeable,and friendly! Would definitely use again!

TripperBus Video

Recently used JLB for a unique site build. The staff was easy to work with and efficient. After having a previous bad experience I was quite nervous to take on a new firm for the project but I am happy I did. They were professional and dedicated. I wouldn't hesitate to send other clients their way.

Tanner Kovach

Great company, easy to work with and would definitely recommend.

Karen Brin

JLB is honestly just great. The staff was super helpful and new exactly what they were doing. If i ever need anything else for my site, i will definitely be coming back to JLB. I recommend them to anyone in need of a site. 5 stars!

Bill Springs

I've worked with a handful of 'Full Service' web development firms over the years, and JLB is one of the top 3 for sure. I would recommend them to my mom, that's how much I trust them.

Jared Mccaa

After doing business with JLB i can say that they are a good company. Our sales representative Austin has always been very respectful, compassionate and professional about helping us with whatever was going on which we very much appreciate. I would recommend this company.

Ezekiel Demello

Thank you JLB for great customer care and beautiful work. Ill recommend you to everyone i know.

Paul Goddard

Great team, fast and very responsive

Sam Molnar000

Great website designs with fantastic team to work with. You can’t beat JLB!

Jerremy Newsome

I mean, who would you rather work with? Exceptional people, wonderful product, great customer service. Adam on the account team does a sound job fully explaining products and packages. The other customer service reps are kind and thoughtful. 5 stars from me! :)

Lenny Blinkman

If you need a great team with lots of experience, JLB is perfect. The staff was super helpful and very good at what they do. Great experience and I will definitely come back to them if I need. 10/10

Chris Wolff

JLB has a great management team. Customer service, Design and project management folks are all top notch and very responsive. They know how to treat a Customer and and how to successfully take a Customer through the website design and development process.

John Kressaty

Jlb did an amazing job on launching both our websites . Professional and personal. Enjoy working with them as they make the process simple and fun

Brandon Lin

my team came to JLB as a first time client. we were looking for a high quality site with beautiful design and functionality. They've done a great job in providing us just that. everything from the customer service to presentation, They were helpful in guiding me every step of the way. I've had tremendous support from everybody in their team and I would highly recommend any company to use them.

Chris Remboldt

Adam at JLB is one of the most knowledgeable people in the Nashville area on the subject of online marketing and web design. His level of experience in this business, combined with his strong personal commitment to excellent client service, is VERY hard to find anywhere, let alone locally. If your business needs these online services, Adam and the account team at JLB will deliver. Give him a call.

Rayna Bradshaw

JLB was great from start to finish of our website project. Our account rep was exceptionally helpful and our website has really taken off with the whole team's help! Thanks JLB!

Eric Ross Interiors

JLB has created a beautiful website for my company. We basically told them everything we were dreaming of and they brought it to fruition. The process was smooth and straight-forward and I appreciated their input on SEO and hosting strengths. JLB was the only website development comany I could find that designs AND implements, so that everything is handled in-house. It's truly a turn-key operation, making the process simpler, which was what I was looking for.

Ashley Smith

We were looking for a startup commerce site and JLB helped get that built. All we have to do is send product updates in and the team will take care of it. It's been a great relationship so far.

Frank Bromham

I don't usually write reviews, but I had to let people know about the great folks at JLB. They make it easy on the client at every step of the way, and will take care of all of your needs no matter what. They made my life so much easier and that's all you can ask for, and the final product was beautiful as well, exactly what I wanted!

alisia deblois

Great customer service!

Amy Cutshaw

Excellent company to work with. Great customer service. The team was professional and easy to work with. Thank you!

Anthony Brandkamp

JLB was a good choice for us, we were looking for a nice website that will help us be found on google, mission accomplished!

Asim Bawany

We just completed a project for JLB and Mitchell was a pleasure to work with. Very professional, realistic and easy to set expectations with. Communicates the requirements and expectations well so there are no surprises for any party involved. Will love to work with JLB again.

Mary Nita Bondurant

We are in the process of working with JLB for our new website design...so far, we are thrilled. They listened to our concerns, and we believe the final product is going to be awesome! Stay tuned!

Mila Grigg

JLB is an incredible company to work with. Highly professional, efficient, 'in the know,' creative, innovative and approachable. Questions are answered within minutes and the staff is always available and ready to help. I recommend them for digital marketing services/web design etc! Awesome people and company. Mila Grigg CEO MODA Image and Brand Consulting

Emily Clark

I absolutely love everything about JLB! They are such an easy company to work with. When I first approached them we had a terrible website designed by another company. I was very involved in JLB's process of designing and creating our current website. The owner, Ken, had to do a little extra work to help us get all of our files from the other company. He helped so much and never made it seem like a burden. Lauren is who I communicate with primarily now that our new site is up and running. Every time I have a question or want to change something she does it quickly and just the way I requested. She is always so friendly! Our website is exactly what we had in mind. It functions the way we want it to as well. We were very particular about customer experience on our site (desktop and mobile) and JLB understood. I really appreciate the fact that these guys are just one call away. We had one hiccup a while back with our domain name (turns out the old company didn't transfer everything) and Ken Royer personally kept in constant contact with me until the issue was solved. It means a lot to me that as the owner he still keeps such a personal relationship with his customers. We have definitely found the right company this time!

Tricia mclemore

JLB is an excellent company that builds the best websites. Thank you JLB

Thomas Hart

I went to them to get a webste done forr my bussiness. They were knowledgeable and friendly.I am very pleased with their work

Desiree Oakley

Working with JLB has been amazing. They have walked us through every step of the website process. We bring our info to them and they bring it to life. We are so excited for everyone to see what we have to offer from in-house design to job-site delivery. Thanks again to the JLB TEAM!! You make it look so easy.

Brooke Cuevas

Excellent company to work with! Riann with the account management team is a dream to work with, she is professional and efficient. Great customer service! A+++!

Marlon Innis-Dixon

JLB has made a lasting first impression with our company's first website and I look forward to doing business with them in the future. Quality workmanship in a timely manner, combined with exceptional customer service earns them an A+ in my book! Thanks again!

Polly Douse

JLB is a creative, dynamic and dedicated digital marketing company in the heart of Middle Tennessee. I have worked with JLB on several projects over the past 10 years. Their staff is friendly, hardworking, and aims to please. I highly recommend them.

Logan Blake

JLB was recommended to me by a former colleague and I must say, I am very impressed. The staff was friendly, talented, and really help me establish and market myself as a photographer.

Shenita Baker

JLB Works' account executive, and design team were fantastic to work with from initial meeting to concept completion. The staff took the time to understand my husband's and my vision, and brought it to life. We received a top notch logo design, website and digital marketing concepts. They truly took the time to get to know our company, and understand the message we wanted to convey. We would highly recommend their work to anyone who wants to work with professional concept and design teams that stand behind their work.

Jennings Ragan

JLB is great to work with. They have a very professional, responsive and creative staff. Highly recommend!

The Daniel

JLBs website service is excellent. Beautiful design and excellent team work. I recommend JLB for your website everytime. Thank you!

Murfreesboro Auto Repair

JLB Works is a professional organization. They designed and deployed a first class website. They take time to understand the wants and needs of the client. We have observed an increase in conversions of customers, and longer visits on our website. The marketing has become more effective due to the quality of the new site.

kathy warrenson

Spectacular! The team is great and the outcome was well worth everything. They were easy to work with and their communication of outstanding. Amazing work. 5 stars

C. W.

I’m not one to post reviews (negative or positive) but I had such a horrible experience with JLB and its owner that feel I needed to leave this one for anyone considering doing business with this company and its owner. I have a few friends that have used JLB, which is the reason I decided to engage them for my business needs. However, after spending a considerable amount of money, compared to quotes I received from other companies, and over 7 months with sub-par results, I finally decided to pull the plug and go elsewhere to get done what they couldn’t. At that time, they had struggled to provide a print ready file for a business card. Each time I asked for obvious corrections, it would take days if not a week or more to get it done. The last file I received was of such poor resolution it would not print without issues. Ultimately, my printer recreated the card in a fraction of the time and for a fraction of the cost I was billed by JLB. When I contacted them about the invoice I didn’t feel I should have been charged due to the fact they had not delivered a usable file, the owner, Ken Royer immediately got involved. Instead of taking the opportunity to professionally and respectfully ask what my grievance was, he immediately made threats of law suits (over a $175 bill) and made highly unprofessional accusations about the way I must conduct business with others and made comments as to what my financial means and status is. None of which does he know anything about considering he’s never even met me. He never made a single attempt to address the issue with the print file and instead made more accusations about the integrity of the printing company I used, though he does not know what company I used. To this day, JLB has not deliver a usable print file despite the fact I paid the invoice. I believe the owner to be two faced with an elitist attitude by the way he treated me and my business.

Jared Thompson

The customer service is top notch, the staff is knowledgeable, and the project turned out perfect! Highly recommended!

Alec Martinez

Trust me, these guys will take care of everything you need. Exceptional customer service and reliability, they made everything so easy.

Visiting Angels

We are a customer of jlb. If they suggest to add on services, watch out! Their contract will automatically extend for another 3 years for ALL services not just the new service. When I asked our rep about this, his response, "I'm following the directions and the protocol that has been put in place by our leadership team."

Tennessee RockMom

Great staff. Great Web design. If you need a perfect website, call these people.