Reviews of Lobo Internet Services, Ltd. (Website Designer)

Jason Rizzo

Awesome service!!

James Grider

Great company! internet is always fast and it is what they promise. There was one time the internet went out, they answered right away (during office hours) and worked on the problem as fast as they could, and gave me a discount for the days that did not have internet. customer service is good, the employees are relaxed, laid back, and respectful, and always happy to help!

Jake Larntz

Incredible customer service! Not that I need it, my service has been spot on since day one. Highly recommend.

Linsey McFarlin

My in internet is currently down and Lobo’s website isn’t even working and their phone line has been busy for almost an hour. Our internet is what services our television and I also have school work I need to complete this weekend on the internet. Highly inconvenienced by the lack of customer service at Lobo Internet.

Russ H

Very sad that this service has continued to get worse since we moved to the east mountains in July of last year. We pay for the "Guaranteed" 10Mbps connection but as you can see from the speed test posted below, we're barely better off than dial up. It's very disappointing - since when we first moved here the service was great. I don't know what has happened, but we're now experiencing problems with our connection dying entirely and the speeds dropping to this rediculously low level on almost a daily basis. This is interfering with our cell phone calls, online classes, home office work, and overall enjoyment. We've called many, many times and while the support folks are polite, they've continued to promise a fix for well over six months now. There are other options out here, but we wanted to support a local company and small business. We need a permenant solution to this or we'll be forced to look at other providers. At this point in time, it's very hard to recommend people consider Lobo Internet as an option out here. Great idea, poorly executed.

Kara Pierce

Initial install completed by Ken, was less than professional however follow-up with multiple service calls by Charlie, as needed by storms and to maintain service, more than made up for lack of attention to detail from initial install. We live in the mountains of Tijeras and it has been very difficult to find a reliable and efficient source of high speed internet service but would highly recommend Lobo Internet over satellite service to those in need. Do ask for Charlie for service calls and other and you will not be disappointed. Very fast and efficient same-day service when called upon which in our opinion sets this company apart from others. Based on our recommendations many households in our neighborhood have gone to Lobo Internet for their high-speed internet needs. Happy Holidays to all and hope this review serves you well. Kara, Tijeras, N. Mex.

Lhyv Oakwomon

They've provided excellent service for several years now, I couldn't be happier.

Connie Sanchez

I love it

Alan Steinberg

The worst service ANYWHERE! RUN, DON’T WALK AWAY FROM THIS COMPANY!! AND HIGHLY EXPENSIVE, TO BOOT!!!!!!

Dean Ford

We had been very satisfied with Lobonet for a few years. I've personally referred about 10 new customers to them. The last couple of months has been very bad in terms of speed. We pay for 5 Meg's and have been averaging 1.5. I've spoken with them several times and have finally been told that they have over sold their capabilities. Very nice to talk with but have become unreliable. I wouldn't recommend them.

Troy and McKristie Mannan

Great service at home and at my business. Best internet in the East Mountains. Great internet at my office in Albuquerque.

Jennifer Tuggle

Great internet service where internet is usually spotty

dion salazar

Called Lobo to get internet service at my property a guy by the name of Brian answered took my info cause he’s only a web designer as he told he’ll have his guy call me back he was very rude FYI. Nobody called me back. I called 2 days in a row cause we need service and same guy Brian answers both time I call him out on their poor customer service didn’t yell or cause or say anything negative besides they have poor customer service and he told me that they don’t want customers like myself if I’m going to complain. If that was my employee he’d be fired!!!

Andy Parker

The speed of this internet is atrocious. Can't even stream videos on this service. Speeds consistently under 1 mbps. Avoid this provider at all costs!!!