Reviews of IWD Agency (Website Designer)

Richard HENG

This agency always responded to my needs to implements correctly the extension I bought. They always did their best to help me and I really appreciate that.

Clever Colin

Our module didn't work straight away however one ticket later and IWD had fixed it. Not everything works how and when it should and that's where customer support comes in. Very satisfied.

Eman Zadeh

Was nervous at first, but they are so fast to respond and assist. Have more projects for them.

Randy McAnally

We needed a new order editing module to replace a malfunctioning competitor's module which had became utterly useless. Happy to report the IWD module works exactly as advertised with no help from support. They were quick to answer a few followup questions within a couple hrs which was a sigh of relief after dealing with our previous vendor - the other vendor's responses took 24-48 hrs and were not helpful. Looking forward to trying other modules from IWD.

Mike Soloviev

Very good quality of Magento modules, excellent support.

surendra budhathoki

I am very satisfied with the support of this company. Highly recommended.

Eric Bonneman

I recently purchased and installed what I consider to be the best dealer locator plugin for Magento currently on the market. I had some configuration issues and when I reached out to IWD support, they responded fast and got me up and running in no time. Can't ask for more than that - great products and great support.

Ethix Design

The IWD One Page Checkout extension combined with their Stripe extension are a MUST for any Magento store, especially when backed by their free support.

Andy Concilio

incredible customer service. I purchased as well as downloaded some of their extensions. I had some issues (caused by me) and they were right on top of helping me get my site running. constant communication with me every step of the way made me EXTREMELY comfortable throughout the process. HIGHLY recommended

Nicholas Wessels

Great customer service and very quick responses to questions.

Karen Wolterman

Fantastic customer service. Always helpful and available to answer questions big and small. We have only been working with IWD for a short time but are very glad that we are!

Alberto Alanis

In my experience, IWD Agency has been a pleasure to work with. I would recommend to others.

Bill Riddick

Great company to work with. The app worked as expected and their customer service during our setup process was quick and responsive. Will definitely use IWD again!

Jori Sackin

Had some problems initially with installation but they were helpful, and went out of their way to solve the problem.

Luca Gisonni

Great Store Locator Magento Extension. Excellent Support.

Active Forever

Extension and support were really great. Had some issues with the installation, and they quickly and professionally helped to get us going.

KID MEDICAL Bed Wet & Medical Incontinence

The Best Video feature for magento Very good Add-ons. Works perfectly and very good support from the IWD Team..

Bob Howe

I have worked with several people at IWD, on several projects, over the past couple of years. These projects included Magento web design & development, mobile web site development, and SEO. They have met or exceeded my expectations every time. One thing I have noticed recently is that sometimes it takes a little longer to get things done. However, things are still done fast (just not lightning fast). This isn't necessarily a bad thing, just have to plan for it. They do good work, and I'm sure their workload is reflecting that. At the end of the day the quality of the work they produce and the level of commitment and enthusiasm they show for the work being done is outstanding. I would highly recommend them for any critical web project without hesitation.

Scott Cramer

IWD has been an excellent partner in the development of our online store. Their staff has proven to be extremely knowledgeable on both Magento and best practices to maximize performance and enhance the user experience of our business.

Ryan Patt

Outstanding customer service. Their developers knew how to talk to normal people lol they found errors that I didn't even know existed and stayed within budget. THEY ARE AMERICAS' MAGENTO , GO TO PEEPS ! They are the master at their craft and I implore you to give them a shot !

Deddy Ika Prasetyo

They are awesome, very helpful :D thanks

Tucker Powersports

I love the support. I have been using this extension for 2 years now and always getting it with extended upgrades. The support is fantastic, and when Magento has their security patches, IWD notifies customers of changes/updates. Good company to work with.

Jindrich

After creating an ecommerce marketplace based on magento and multi vendor extension I was looking for a module that would provide me with extended options for orders, invoices, credit notes and shipments management. Specifically, I was looking for module that would be able to safely delete and/or archive orders and other items created during the initial tests. I was bit worried due to the installed multi vendor extension. I decided to purchase IWD Order Manager which had very good reviews. The installation was easy and fast. However when I tried to use the extension it was reporting 2 conflicts with the multi vendor extension. I issued a support ticked hoping that I'll get a feedback till next day. I was amazed when Artem from the support sent me an email 30 minutes later that the problem was fixed! The module works perfectly and provides much more features than I was looking for. I wish all extensions and support desks were like this. Jindrich

Maciek Liszka

I was looking a lot for this kind extension (Product Video for Magento) and try few o them and IWDAgency extension is most user friendly and easy. Support is really great, also helped configure on custom theme! And told me what they changed! This extension is so good made that I decided to brief them for create custom extension!!! I'm truly recommend IWD Agency!

Shower TraysUK

Excellent Magento extensions. We had a small problem with installation but they go t it fixed with no fuss at all.

Mark P Smith

Tired of disconnect between I.T. Support and your own website needs right now? You WON'T have that here! A super responsive, communicative, and capable group. I usually hear back within minutes that they are on whatever I need! Whatever problem I need the to solve is taken care of quickly. I especially recommend these guys as Magento experts. Thanks, IWD, for taking good care of us!

Buddy Rigotti

Great company that creates great extensions and quick service. I highly recommend!

Paul Claxton

For starters, I can't tell how much it means to me (and my clients) that when I call the team at IWD Agency, an American answers the phone. Communication and professionalism is the key to e-commerce today and they've knocked it out of the park. The other experience that I appreciate is that not every interaction is a sales pitch. IWD takes the approach of support and follow up. Their design was solid with a 'solutions based approach' and the end product was timely and superb. I've already started to brain-storm on another project with IWD Agency based off of this experience.

Renzo Hartog

After some problems with a new extension I was not satisfied. The owner emailed me to solve things. Thank you Joe.

Kirk Maxey

IWD has been our trusted source for Magento and website development for the past two years. They helped us redesign our site to be more SEO compliant and to attract additional customers. They have also been a lifesaver when our site developed issues, and we needed quick support. We’re glad to have them as a dependable resource we can count on. I would recommend IWD to anyone who needs programmers with Magento experience.

Stephanie Moody

In the short amount of time working with IWD they have been nothing but amazing! Whenever I have a request, big or small, I always receive word back almost immediately with the use of their help desk. A huge weight has been lifted off of my shoulders since switching to their guidance and expertise in Magento. Recently, there was an issue with the hosting site (not the website) the day before Thanksgiving. On Thanksgiving Day I received an email saying the problem had been resolved and checked. WOW. Thank you, thank you, thank you.

Brittany Hatfield

I originally left a bad review for IWD because I felt like we were not receiving the quality service we deserved; however, once we expressed our concerns, Anna went over the top to help us and prove to us that our company mattered. The company I work for, along with myself, both would recommend IWD to work with any organization.

Nicki Richards

These guys are brilliant! So helpful, quick and professional. Get on board.

Tracy Leeming

Excellent customer service all my minor adjustments and bespoke requirements were done quickly and at no extra cost. Thank you

Tom Roe

I purchased a Magento plugin from IWD for our custom skin on 1.9.1. When the plugin didn't initially function with our custom design, IWD's support team were quick to find the solution and implement it for us. Great product, great support, would recommend.