Reviews of Octane Design Studios (Website Designer)

Summerhill Dr, Lexington, KY 40515, United States

Average Rating:

DESCRIPTION

You will be able to see the reviews of real people like you who buy the services and products of Octane Design Studios (Website Designer) near Kentucky.

To this day this firm receives a score of 4.4 over 5 and this score is based on 7 reviews.

You must have seen that its rating is very positive, and it's founded on an average of opinions, so the assessment is quite credible, although it doesn't have a elevated quantity of ratings to confer it full reliability.

As you know, we do not usually stop to place evaluations when they are correct and we usually do it only if we've had a problem or issue...

This Website Designer belongs to the category of Graphic designer.

Where is Octane Design Studios?

REVIEWS OF Octane Design Studios IN Kentucky

ladyshay0525

Octane Designs is so talented! Her work is incredible!! We will be using her again for sure.

Kobe Johnson

Danielle designed my grandmother’s funeral program and with funerals everything is last minute and quick! She was very professional while being super supportive, patient and kind! The programs came out beautifully! Thank you so much!

Shalon Thomas

Danielle is such a sweet person! Her work is amazing. She did my marketing materials when I did a rebrand and revamped my website. This woman has a true gift!!! I have used her for almost all of my digital graphics needs. I am pleased!!! Thank You.

Natasha Ramsey

I am ever so grateful for Octane Designs. I had a last minute request for invitations for a launch event and my request was able to be accommodated within such a short time frame and the final product looked fantastic! I highly recommend Octane Designs!

Laura Campbell

Danielle always comes through with the most amazing products. She has designed Christmas cards, birthday invitations, shower invitations, banners, cupcake toppers etc for us. She always exceeds expectations and has a great turn around time. I’ve asked her to surprise me with a design, and I’ve sent her designs that I like; She has never disappointed. Her work is awesome and she is one of the most amazing people I’ve ever met. I highly recommend using her for all of your graphic design needs.

Ashley Gei

I do NOT recommend this business for brides. Below is my detailed experience as to why I DO NOT recommend this company: I met this company in March 2018 for a $1000+ order (e.g.wedding invitations, welcome sign, treat bags for candy bar, etc.). I was promised that they would have my order to me by March 15, 2019. I made my 2nd to last payment on January 31st 2019 with $200 away from paying the bill completely. On the same day, they emailed me that they will contact me soon for final details for my invitations. Claiming they were sick, they didn't follow up with me until February 14th asking for details that we discussed back in March 2018. They also confirmed that we were on schedule for March 15th. I sent them details and images on February 16th and promised to make the final payment on February 28th, which I did. I sent a follow up email on March 2nd, but I received no responses. I was getting extremely anxious as I have yet to see my designs. They finally responded to me the evening of March 16th, a day after I was suppose to receive my order. I immediately reviewed and noticed that 3 items were missing from my order as well as submitted minor changes such as changing my RSVP return date from May 1st to May 15th anticipating that I wouldn't receive them on time by May 1st. I sent a follow up email on April 3rd (yes, two weeks after) expressing how stressed I was. They sent my final proofs on April 4th where the designer giving me another excuse that they were working with another bride who needed a massive change immediately. So in other words, the designer completely disregarded my timeline and continued to make my order later than what was planned for. After a few minor changes, I approved the order within 18 hours. On April 17th, I emailed for a follow up on the order once again stressing the urgency of getting these on time because I need to mail out as far as California, where I was told that everything was getting wrapped up in printing and that they can post mail them to me by April 24th or drop off pick on April 26th. I confirmed that I wanted the April 24th date, which the designer promised me that it will be mailed via USPS and I will be emailed the tracking confirmation code. They also tried to quote the policy to me as to why the order was delayed because I didn't pay in full until the end of February. But if you calculated how much I paid over the course of a year, I paid off at least the invitations back in July 2018 as well as 90% of the rest of the items by January 31st. So, once again excuses and lack of accountability by the designer. Frustrated, I requested to have the rest of my orders by May 15th as well. No, where did I ask for in my communications for the orders to be sent together. I also demanded for a small refund for breaching contract for not delivering on a timely manner, which they agreed too. Over the course of a month, I have been constantly emailing them about updates on my order where they have promised to send my the tracking confirmation. I switched to text messaging on May 14th, where I was showed my invitations and promised that it would be overnighted. Apparently, they had my invitations, but wanted to mail everything all together, which I didn't ask to do, but I'm assuming they did to save money to not pay for two shipping cost. But of course no orders! I have asked multiple times to do a pick up over this weekend at any time during the day or night. I only wanted the invitations, but because they were at a "event' they refused to have me pick them up. So, now my RSVPs are dated for May 15th that I have to fix, I never received my small refund, they have yet to contact or even apologize to me about the lateness of the order, and I have none of my orders. I'm 66 days from my wedding with no invitations, I have no choice but to go to Walmart to savage invitations in the next 24 hours. I will also have to potential re-buy all the other items I order. By far, this is the worst company I have ever worked with.

Nakia Coffman

Octane Design Studio catered to all my design needs. I was able to get the whole kit & kaboodle at an affordable price. Not to mention the fast & friendly customer service that I received. My shower was nothing less than incredible thanks to all the signage made. I will definitely be using this company for future events

Business Hours of Octane Design Studios in Kentucky

SUNDAY
CLOSED
MONDAY
(VETERANS DAY) CLOSED HOLIDAY HOURS
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Octane Design Studios en Kentucky
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