Reviews of New Merkel Consulting Group (Website Designer)

Janey White

Great work and fantastic customer service. Willing to talk through various strategies and be flexible based on the needs of the organization.

Дана Фрост

Baird has helped me on various difficult projects over the past 20 years. He has a wide range of skills in various IT settings, and can likely solve most problems. He is also fast, efficient, very fairly priced, and a pleasure to be around! :)

Kelly Marshall

This is the first time in my life I have wished I was a professional reviewer, just so I could most adequately express my positive experience with New Merkel and Baird Castleberry. I have worked in marketing for more than fifteen years and I’ve never been more thrilled with an IT/web company – and I’ve worked with dozens. When my organization decided to move into the latest technologies with a new and improved responsive website, I knew New Merkel was the company to help us reach that goal. I had worked with Baird before and I knew he understood his clients’ needs better than anyone, no matter how big or small. I also knew he had the ability to work within my budget and would get the biggest splash he could within my parameters. Baird went well beyond the call of duty to make sure we were pleased with the end product. With consistent communication about the process, timeline and expectations, I knew we were in excellent hands. Baird listened, which is a lost art in the world today, and provided a fantastic blueprint to create a new online experience for our members and site visitors. He’s on top of all the latest technologies and can determine an easier and more efficient path for any issue that arose. What’s even more important than all of this is that Baird left me with every single tool I would need to maintain my new website so that our organization could save money on expensive trainings and webinars. Baird is amazingly adept at talking to my level of understanding and worked tirelessly to ensure I felt comfortable with the new website going forward. He even has a way of making every issue or roadblock into a pleasant experience with his extensive knowledge of possible solutions. If I ever heard “no” to any request, I knew it was for a very good reason. Trustworthy, knowledgeable, efficient and smart. I encourage anyone looking for a new IT team to have their back in this constantly changing environment: reach out to New Merkel. I cannot recommend them highly enough and would skywrite it across the Alabama skies, if allowed. You won’t be sorry!

Summer Farris

Excellent customer service and the nicest guys around!!!

Black Warrior Riverkeeper

Baird Castleberry has been Black Warrior Riverkeeper's tech guru for over ten years. We are beyond pleased with his expertise, professionalism, and ability to problem solve. Our nonprofit organization is all the more efficient and effective due to his steadfast service and attention to detail. Call Baird for your website, server, and general tech needs!

Adam Watkins

New Merkel is a top-notch technical provider, with an incredibly friendly attitude. You know who you're going to get on the phone when you call them, and can always look forward to a pleasant experience. Their technicians explain things so you can understand them even though they seem to be doing rocket science. I would gladly recommend them.

Mark Martin

I have found New Merkel to be knowledgeable and informative in dealing with my computer problems. The staff is courteous and professional. I highly recommend this firm.

Jill West

We worked with Baird Castleberry at New Merkel Consulting to develop and build our new website. It was a complicated order for Baird as we were combining three old website's with a multitude of functional needs, into one website, and the navigational structure would be a challenge. He listened carefully and found solutions for all of our issues, and built a beautifully functional site. We've received many accolades for the ease of navigation and the site's clean, modern design. I would highly recommend working with New Merkel - especially Baird. He was very responsive and helpful from start to finish.

Alan Gurganus

Quick response, excellent customer service, and perfect solutions to meet my needs at home and work.

margaret rose

New Merkel's support personnel are knowledgeable, professional and courteous. I highly recommend them.

Tracy Smith

Great team, excellent work, very creative and fantastic customer service!

Eva Dillard

New Merkel is the absolute best, an expert in meeting individual needs and tailoring the right solution for each client. As those needs grow and change, New Merkel is right there to help you adapt. Their incredibly friendly, good-natured service is prompt and perfect. Instead of panicking when I encounter a problem, I just turn it over to New Merkel, secure in the knowledge that they will handle it.

Joshua Vasa

Thanks for the great work! Loved working with you all!!

Kimberly Perkins

I have used this company for years and rely on them for all of my website (building and hosting), SEO and digital marketing needs. They are prompt, professional, friendly and, on the rare occasion that I have any issues, they provide fast solutions! The New Merkel crew is by far the best at what they do and I recommend without hesitation.

John Kinney

These guys are awesome! Really responsive and super knowledgeable. Especially great with security.

Charles Scribner

New Merkel Consulting Group provides excellent IT consulting every month for Black Warrior Riverkeeper, a nonprofit environmental advocacy organization in Birmingham. Not only is New Merkel's software and hardware advice always top notch, but they really understand what we are trying to do as an organization, and how they can help us through technology. Their ability to understand the client was particularly useful when they designed our website, and any time they have followed up on issues regarding our public communications or internal operations. I could not recommend New Merkel more enthusiastically!

skrii1080

New Merkel Consulting Group combines advanced knowledge with unrivaled service to meet all of your IT needs. If skilled, accurate, and friendly are what you are looking for then look no further. Call New Merkel Consulting Group today.

Katie Robertson-Shaddix

New Merkel is a terrific IT consulting firm for our nonprofit organization. The staff there is professional, reliable, and knowledgeable, but also understands the budget constraints of a nonprofit organization in a tough economy and is willing to help us find creative and cost-effective solutions to our technical needs. New Merkel's friendly, optimistic customer service is unsurpassed. Their staff is helpful and patient in assisting users at all levels of technical expertise and is happy to provide user-friendly explanations of technological issues so that clients can make informed decisions about their technology options.

Tyler Diuguid

Not only do they do great work, but they are very professional friendly as well.

Dave Lee

My company has used New Merkle exclusively for several years and have found them to be extremely knowledgeable, professional, and competent. All of our issues have been handled quickly and efficiently. I recommend them highly.

Kellee Castleberry

Experienced web development and technical consulting - the best.

Tee Toe

New Merkel not only worked closely with our public relations and marketing agency to build client website, but also advised on SEO and development best practices specific to each client's needs. Their responsiveness, transparency and attention to detail made our professional relationship as enjoyable and productive as one could ever expect.