If it was possible to give negative stars I would. My negative experience with G Bar G started with my first phone call. The receptionist was cranky, rude and made me feel like I was a total inconvenience. But, I thought it is just her so I didn't make assumptions and brought my animal in to be seen. When I walked in, the receptions greeted me with the same iciness as she had on the phone and then ignored me. A vet tech came in and took information (she was very nice) and then left. No one told me anything, just left me standing there awkwardly. In the meantime, Glen came in and talked to the receptionist (did not acknowledge my presence). He and the receptionist talked about other customers like I was not there. THEY TALK ABOUT THEIR CUSTOMERS VERY RUDELY AND DO NOT CARE WHO OVER HEARS IT. One thing he said to the receptionist was , "Should I tell them (customer) like it is, that their animal just needs a bullet?" and also how annoyed they were that a customer called in crying about her animal. At this point, I walked out. I was standing there for at least 10-15 minutes listening to all of this. THEN, Glen did come out to look at my animal. He was rude to my daughter, rough with my animal, and proceeded to lecture us about the animal. He did not give us care instructions for the procedure done to my animal and when I asked the vet tech to ask him he didn't have anything to say other than to worm the animal -which had already been wormed. I am very disappointed and angry about the treatment here. BE WARNED, at the very least- they do not appreciate your business and will talk badly about you after you leave. The vet techs/assistants were the only ones who were kind and friendly. Needless to say, I will not be giving them anymore business and will tell anyone I know looking for a vet to go anywhere else.