Here we offer you the information of real people who consume the services of Valley West Veterinary Hospital (Veterinarian) in the area close to the state of West Virginia.
Currently the business receives a score of 4.7 over 5 and this score was based on 225 reviews.
You may have noticed that its rating is almost the best one, and it's founded on a high number of feddbacks, so we may be quite sure that the valuation is quite accurate. If many people have bothered to rate when they are happy, it works.
As you know, we do not usually bother to place scores when these are positive and we usually do it only if we've had a problem or incidence...
This Veterinarian is classified in the category of Animal hospital.
They so a great job Been going there for a long time. First with Akitas now with a English Mastiff
Thank you for the wonderful care of my little Manny. Thank you very much.
Took our Double Doodle pup in for shots. They took very good care of her. The vet techs were caring and professional. Quality service at a reasonable price. I highly recommend Valley West. The new location is just down Virginia Street from the old site in a brand new building. Lots more parking here. Very nice.
I am a little biased. My sister is Dr Metz
Very professional environment. Best around the Charleston area. New facility is awesome. Very clean.
Prices are very fair, staff is great, they took me in at the last minute saved my baby's life.
Always been helpful & accommodating with my aging dog
I could not be more pleased. The expertise and compassion is remarkable and greatly appreciated.
If you care about your pet at all stay as far away from this place as you can!
You want to lose $40 to walk through the door. Go for it. That's how much an "estimate" costs. I didn't know entering a door was a contract for zero help. My brother's dog is fine though. Thanks for nothing.
I will never choose another vet office ever again. Hands down (or paws down!) They are incredibly caring and awesome. We have brought our dogs and cats here and use their vets at their elk valley office for our horses. Everytime, they are outstanding. When we had to put down our beloved 18 year old dogs, they sent her a card of her paw print, a condolences card and her ashes. They are amazing people!!
Have used this vet for years and love them. I truly believe my dog has lived a better life because of this place.
Friendly service and well education staff ❤️
We took our cat Salem in for what we thought was something simple: she had a prolapsed uterus and believed that spaying her would solve this issue. They did some blood work and found that Salem had many more issues than what she showed on the surface, including testing positive for Feline Leukemia. We understand that cats can absolutely live long and happy lives with this disease, but we'd also seen the effects of this disease first-hand with another of our cats a while back, and to save her the pain and stress of surgery and other various treatments, and her still having a chance even after to relapse and have issues with her disease made us come to the decision to have her euthanized. The positive side to this is we found a vet and emergency center who is caring, understanding, and willing to work with those less fortunate in terms of finances. We had a wonderful experience with all of the staff and would absolutely recommend this center to anyone who needs to bring their pet in for a checkup.
Very nice, puts my per at ease...
Love the new building, easy to get in and out. Dr. Keith takes great care of our cats.
Saw my friend quickly on short notice
The entire staff at Valley West has always provided excellent care for my pets from the time I adopted them - until the end of life. Great caring staff and very knowledgeable.
An awesome veterinary clinic that saved my car after being misdiagnosed by someone else in the area for months. You couldn't ask for better service and kindness from the employees here
Zaylee is very nervous and everyone made her feel welcome; even though she gave them a few growls and possibly even a snarl! They encouraged me to bring her in as often as I would like to help her get used to the gang and the rooms!!! We left VERY happy!
I have a boxer his paw need look at and I need to know how much yall charge
I took my puppy Sadie to see Dr. Skaff for her 1st visit. I had never been to Valley West so I wasn't sure what to expect. Everyone there was very sweet and so good with Sadie. I absolutly loved Dr. Skaff! She explained everything so well to me and I could tell she truly is passionate about her job! I would highly recommend Valley West!!
Great vets. Saved our boy's life after he had eaten a plastic toy that got lodged!! Doing great now. Thank you so much! More than 5 stars if I could.
fast, friendly, cheaper than other area vets, and obviously care for their patients.
The staff is very sweet and helpful and treat your pets like their own.
Great staff and Dr. Amy Keith is first class. I had to get an evaluation on my 11 year old diabetic Manchester Terrier. She helped me find a cost effective solution that will keep my doggie feeling good for as long as possible. She could …
Very friendly & helpful.
Very good care! They have taken excellent care of my furry babies for many years. Staff is helpful , professional and caring. Dr. Keith has been an excellent Vet for my little Lucy. I recommend her highly!
I have been taking my pets to them for over 15 years. My pets love them. Great care from the Vet's and staff.
Staff very helpful, kind, supportive when my dog had to go sleep with the angles.
Spent a lot of time with my cat that had to have surgery due to a tumor and a lot of time explaining things. This vet is an hour away from me but was well worth the trip! Surgery went well :)
Once again The care and compassion for my girl Susie was excellent. The staff is always friendly and professional. We wouldn’t go anywhere else.
Good vets, nice new building & they work with you instead of trying to sell you unesasary stuff
The support staff are wonderful, compassionate folks who truly love their jobs! I have had experience with the veterinarians over the lifespan of three of my four legged family members - both felines and canines. The docs have not only …
Mom cat and 3 kittens: and Valley West was great!!! Have been a client for 25 years and never been disappointed.
This is the best place to bring your pets hands down! Everyone is polite , helpful and very knowledgeable. Thanks again for everything.
Will not take my animals anywhere else. Dr Isaac is super with both animals and their owners. Caring and compassionate with top notch facility and staff who are friendly and courteous to everyone.
Valley West is a wonderful practice with outstanding staff. I have two dogs and they both receive excellent care here. Doctors are happy to discuss treatments, pricing, and expectations. One of the best practices in the valley!
Dr. Amy Isaac is fabulous. She really, truly cares about her patients. She has gone above and beyond to make sure my cat is ok and has the best chance to live an even longer life. I couldn't ask for a better vet.
I have used Valley West and Elk Valley since I moved to Charleston area in 1990. They provide excellent care for my dogs and great support for me as a pet owner. They put up with my never ending questions and patient with my concerns. The techs are very good and the receptionists are great. Dr. Isaac Sr and now Dr. Isaac Jr have done marvelous jobs with the orthopedic surgery that my dogs have needed. Amy Isaac removed tumors from one of my old dogs and she is doing much better. They do equally as well with medical issues and have worked with me to adjust medications for post-spay urine issues. I have no plans to go anywhere else.
Polite and helpful staff with skills to handle a dog not used to strangers. Vet is nice and knowledgeable. Will recommend!
Very pleased with the care our puppy received on both visits so far...
Excellent pet care.
My 13 week old kitten had an accident a few weeks ago and ended up with a head trauma. We rushed her to the ER vet and the next morning she had to be transported to Valley West. When we walked in the door they already knew why we were there …
really great vet services. Staff is really friendly and considerate; Vets have great tableside manner and friendly with the animals. Have brought my last two pets to them and have always gotten great care. My only real complaint is their hours don't fit well with my work hours and it can be difficult to get my pet to them without taking time off to do so.. Sat morning hours do help that though! Definitely my first recommendation when someone asks for a good vet!!
I love taking all of my fur babies to them. They’re all super friendly, and take great care of the animals. A little on the pricy side but you get what you pay for so I can’t complain.
The vet tech was very personable with Buddy and Dr. Marshall was very thorough and took time to answer all my questions. As usual I was very pleased with our visit.
Our family has watched, over many years, this outstanding staff mature from bright young people to a brilliant, mature, well organized provider of unmatched healthcare. We are confident that our 4 legged family is being cared for just as if they are the only patient. 5 star rating X 2. Highly recommended! Gary Bowe
They will do everything they can to help your pets. Genuine & kind & good to explain things.
This place is by far the best veterinary hospital ! The staff are so caring and the Vet herself explained everything in detail ,you can tell they truly CARE about your animal , not just a number ! I truly recommend this place
Worst place ever, took an appointment for 4:30 today, I waited 30 mins, then after that the receptionist said I can put you in a room, and dont know, how long you will wait. They even called me at 3:00 to confirm my meeting, what a joke!
My cats have received excellent care from the staff here. My littlest rescue got parvo at the beginning of the year and they were so easy to work with and such a huge help in such a frightening time. So grateful for all the staff involved.
I have 2 dogs and a cat, they are like my children. Valley West has the best hours in the area and I've been taking my animals in there for the last 3 years. All of the veterinarians are wonderful and the staff is incredibly kind! The prices for procedures are very competitive to the local vets as well! I always recommend Valley West to anyone who is looking for a new veterinary clinic!
The vets are very friendly, helpful and knowledgeable. I don't mind the wait (which is usually not too long) because they take their time with your pet and never seem to try to hurry you. I never have a problem getting an appointment.
This is by far the best vet you can go to. They have always helped my babies and walked me through everything they are doing. Reasonable rates and the employees are awesome. I will never go elsewhere.
GREAT group of Professionals! Today, we took a little stray cat in and she was seen by Dr. Skaff and her assistant. Dr. Skaff possesses knowledge and is very competent but she is also kind, compassionate and really listens to you! We have just found another wonderful vet at Elk Valley ! We highly recommend this group!!
We always feel loved, cared about, listened to, and heard at Valley west. We wouldn’t dream of going any where else! The care is exceptional and the new hospital is top of the line!
Everyone is just the Best !!! We have 3 babies of our own and 2 foster babies. We're in all the time. Whether it's something ordinary or something serious you know you're getting the Best care !!