Brought our dog in for stomach issues, found she had a 104 fever, did an x-ray and they sent us home stating nothing was wrong. Came back 4 days later because she was not doing any better, in fact she was worse - did more X-rays, ultrasounds and sent us home once again. Came back the following morning, now she has a 105 fever, 5lb loss in less than a week, and a high white blood cell count. The doctor told us she went from "stable to unstable" and has to be hospitalized with an estimated bill of over $1000. Yes, I get that our dogs cannot talk and tell you what is wrong. But it is the same thing when you bring your infant to the ER because YOU notice something is wrong and are turned away not only ONCE but TWICE. When you come back a third time your child is now severely sick and has to be hospitalized, how does that make you feel? It worries me that doctors can be so dismissive of patient complaints and concerns, please listen! As an owner who knows my dog and has a history of GI issues, you really need to listen to your customers because we know our dogs the best and when I'm telling you there is something wrong with my dog, there really is.
Additionally, I took this same dog to get spayed a few months back I was told she was perfectly fine and ready to be picked up later that afternoon. Come to find out, her surgery got botched and her stomach was full of blood. They took her back to the OR and re-explored her abdomen. I was told I wouldn't have to pay the cost of the second surgery, yet when I picked up my SECOND bill it was over $200 in addition to my spay fee for the medicine they used. Why am I paying for their mistake?
I am beyond disappointed with Acredale. Yes, there are some very good vets in this practice but there are SO many. You will see one doctor and never see them again. This has been a long time coming but we will be taking our 3 dogs somewhere else.