Reviews of SAVES - Small Animal Veterinary Emergency & Specialty (Veterinarian)

Emily D'Iorio

We had a really great experience here. Our new puppy was stung in the face many times by a swarm of bees, and we brought him in in a panic. The staff was calm, professional and reassuring. They took time to answer all our questions and took great care of our dog. We were out within an hour and the process was very easy. So great to know they are nearby!

Gary Heussler

I was dog-sitting not too long ago and one of the dogs I was taking care got into it with a porcupine. Let me tell you, the porcupine always wins in that scenario. To make matters worse, it was 8pm on a Sunday evening so the Vet in the contacts the owners left me was closed. Needless to say I was a bit stressed out since one of the dog's I was in charge of had a face full of quills! I found this Vet online and gave them a call, and speaking with the staff instantly put me at ease. I took the poor pooch down there ASAP and was immediately taken care of. The staff was very professional and attentive and the Vet on duty was very nice and did a great job getting all the quills out. My experience was great, and this paid off because two days later one of the other dogs I was taking care of got into it with a porcupine, this time at 6:30am on a Tuesday morning! I took this dog back here and got the same great treatment again. Sure, maybe everyone has their go-to vet but when an emergency happens off hours I would highly recommend this place.

Kris Marie

We took our dog to SAVES after she was attacked by another dog. We called ahead, and made it within an hour. They saw Her right away, and had her stitched up and on our way within the hour. SAVES cost is relative to any other emergency vet - maybe even cheaper than any of the ones we've been to in Massachusetts. The staff is so nice and attentive. I knew our baby was in the right hands

Alison Kapadia

Excellent emergency vet care. The staff is kind, well trained and reasonable. They put on excellent splints!

Peter Rich

They charge lots more money than anyone else, there service was bad, and wen the surgery failed they charged to so it over again. So $4000 dollars down the drain, had to go to a different vet after to fix it and it was $750. I recommend stonecliff animal clinic. Don't go here!

Sara E

The staff at S.A.V.E.S. were so very kind and compassionate when we had a middle-of-the-night emergency with one of our cats. Conveniently located a minute from exit 18, I 89 in NH. Highly recommend!

Arielle Duernberger

On New Year’s Eve this year we rushed our sweet dog to SAVES to find out he needed emergency surgery for GDV. The vet was kind and compassionate as we deliberated surgery and completely upfront and transparent about survival rates. Long story short, our guy made a full recovery and we could not have been more impressed with the level of care he received and how we were treated throughout the entire experience. Although we hope we never have to return, we’d highly recommend this place!

Jeremy McWhorter

Evening classes are great.

Diane Ames

We have had 3 visits - porcupine quills, corn cob ingestion, and most recently major surgery to remove a Darn Tough sock. The first two visits were not any more expensive than taking him to the regular vet. But since one was a holiday and other an evening, I had to take him to emergency. The major surgery was expensive, but it was not out of line. And the fact that they are there 24/7 and you don't have to transfer your pet to another facility, is very valuable. My dog was there two days, I was able to visit whenever I wanted and they would set me up in a room with a quilt for him. I stopped in twice after he returned home to check stitches and finally have them removed at no extra charge. Professional, clean, and delightful staff. Thank you for taking such good care of Bogey. By the way, I have an insurance policy with PetPlan, which I highly recommend. SAVES communicated with PetPlan and I've already receive payment with no hassle. Thank you SAVES!

Tracy Henry

Brought my dog that was hit buy a car and someelse called and said he waa their dog and they literally put my dog in their name without even contacting me in 2015. !!!!! Who does that ????

ali roman

Very friendly staff super helpful and welcoming

Deborah Klingaman

Professional, through, caring and compassionate.

Joshua Duguid

Terrible service. Our cat was in labor and had problems during the conception so we brought our cat there. While she was in pain the doctors told us that our cat needed a c-section and the surgery was gonna cost around $2800 which we did not have. When we asked the doctor what to do all they said was “I would of got the cat spayed” most unprofessional thing someone could say then gave us the choice to give up our cat or let her die. I wouldn’t recommend this vet to anyone!!! The literally gave us no choice but to give her up to one of the employees there who was gonna pay for it to keep her....and just so she could stay alive we had no choice

Don O'Neil

We live in the Boston area, and travel to Vermont often. We had emergency with our pup today and Saves blew us away with all aspects of their services provided. Staff is awesome, facility is top of the line and location is convenient.

jayne moye

While out of the country my kids took my dog to this vet. Over $2000 later for a 16 hour visit my dog came home rehydrated and with one antibiotic. Way too expensive and we were charged for 36 hours care

Brittany Davidonis

The vet did everything she could for my cat. I cannot thank them enough!!! I wish I could hug her!

cao ais

Every time I've been there the staff is great. They are friendly and helpful. Our last visit was a true emergency and we ended up having to put our female girl to sleep. They rushed her right in. The staff gave us all the time we needed to decide what to do. The doctor was honest about survival rates and was supportive and sympathetic with our decision. There was no rushing by them afterwards, we stayed with our departed girl for quite awhile. They understood the emotions involved and rather than making us pay a bill before or after, they simply offered their condolences and gave me an invoice letting me know that we could just exit. They held onto our girl's leash, we forgot it during everything. Even picking up her cremains, I was met with sympathy and condolences. I would recommend SAVES to everyone. My wife and I would like to thank the entire staff for everything. To add onto the above. They did a clay paw print for us and told us that the cremation place likes to do that as an add on and we could decline that. It's been a little over a week since we put our girl to sleep and I came home yesterday to find a hand signed card from the staff at SAVES offering their condolences. Again, I want to thank everyone there, you guys are the best!!

Trisha Hamilton

S.A.V.E.S is a great place to help hurt animals, they helped me a lot with my pets. I'm proud to say that one of my cats survived a car crash with their help.❤

Cristal Burbank

I've had to bring a few of my animals to S.A.V.E.S for emergency each time the staff has been amazing. This last time i was away and had to have a friend bring my dog in who sadly didn't make it during this extremely difficult and heart breaking time the staff called to check on us and allowed me to make a partial payment and come pay the rest when i came back to town. They also worked with my vet to help get my dog cremated so we could bring her home. S.A.V.E has always worked with us when we were short on money helping us set up payment plans. We are so lucky to have this establishment in the upper valley

Brianna Chapin

Our new puppy had parvo and spent several days there and they kept me posted all the way. Every time I called they were never put out and gave me updates on his condition. I highly recommend them.

Ellen Minard

Everyone was wonderful, from Brandy answering the phone and greeting us at the door, to Lindsay helping Boots immediately and helping us to make a difficult decision, to Dr Horowitz's great care and compassion with both Boots and us. We absolutely love our own vets, but couldn't have asked for better care in an emergency.

Aisha Foots

Bless this staff for being open on the 4th. So happy with our experience. Thanks for all you do!

Rachael Hachadorian

They were wonderful. I was dog sitting when the golden retriever managed to break into a container of raisins in the middle of the night. They were so helpful, kind and calm while I was probably freaking out. Dr. Lesser and the other veterinarians on staff gave me treatment options and made it very clear what was absolutely critical, what was not, and what actions could be taken from a precautionary standpoint. I feel good knowing they are here in the upper valley with us.

Brandy Twombley

I wish I could have used this facility, but they do not take small animals like rabbits. I had an emergency this morning, and it’s really unfortunate that I have to travel an hour to Concord with an already sick bunny...I wish we could have used that time to get her to a facility that is close to get her the help she needed. I hope SAVES can accommodate these small pets some day...

Raz

We were sent here from our vet's office to further treat and care for our dog. She is in their care at this point for an expected 24 to 48 hours. So far we have been treated with professionalism and courtesy. We look forward to the outcome of the treatment and will update on the final experience once done.

Randy Duermyer

Had to go here with a Great Dane as the regular vet had no appointment openings today. Agree with many of the other reviews. Staff are friendly, knowledgeable and caring. Facility is spotless and comfortable.

Mike Wooskey

Great service for my pets and for me!

Karyn Mowery

Incredibly compassionate and kind people. My elderly cat was near the end of his life and we were going to have him put down to end his suffering. He passed away in the car on the way there. The staff there was so supportive and respectful.

Martha Dole-Rietta

SAVES us an amazing ER practice. I brought my female Golden Retriever, Ember, in who was having difficulty whelping her litter and had a stuck puppy. The staff was sympathetic, kind, and kept me informed every step of the way on what was happening ..long story short, 6 females and 5 males, Mom and puppies areally all doing fine, happy and healthy. Every minute of my experience was an awesome one, from the time I stepped out in the door, until I checked out..I HIGHLY recommend this facility.