Reviews of Value Vet Bellevue (Veterinarian)

sandra berry

I was pleased with the people but my quote of $35 ended up being near $700. Annual shots but no rabbies shot. Had teeth cleaning and they took blood work and said she had infection and needed antibiotic. Very costly.

Calli Thu

They overcharged on everything!! It would have been cheaper going to a regular VET. They did the full body examination for $35 less than 5 min.

jgornes

If you base it off of staff and service, it's 5 stars all around. However, advertising value and charging $50 for micro-chipping, I learned is not a value. I found it for $15 locally at Tractor Supply the very next day. To me, that's a little too much of a hike in price. Tractor Supply also does the registration and takes care of everything for you. I will go back, because, like I said the staff and service is great...just watch the pricing and do some comparison before saying yes. Just because it has 'value' in the title, doesn't mean you're actually getting a good value.

Jenna Mac

Terrible vet, dirty offices and they are rough with your pets. They misdiagnosed my dog with arthritis. They will tell you they can sell you heartworm medicine. Then when you go to buy it they don't have it. They will also not write a prescription if they don't carry your brand like Sentinel. Too many other vets to chose from within a few miles. Avoid this dump.

melissa leppert

They gave my dog the WRONG vaccination. I have been coming to this location for a couple years now and have always had wonderful things to say. I also have recommended many people to Value Vet. However, lately things have changed and I will no longer be a customer. I took my dog in for his yearly shots (which when I called to make an appointment I listed the vaccines he was do for). When they brought my dog back and I was paying to leave, I noticed the cost was higher than I expected. They ended up giving my dog a rabies vaccine, although he was not due for one as he had the 3yr vaccine prior. They quickly removed the cost from my bill but my dog still received the WRONG VACCINATION. I work in the medical field (people not animals) but I know how important it is to verify the right medication with the right individual. However, Value Vet did not do this. They did not verify at check-in the vaccines my dog was to receive that day. They also took my dog to the back to receive his vaccines while I waited in front, so I was unable to double check with the vet tech before administration. I also never received documentation of the vaccines he received that day, which should be standard with your receipt. I will no longer be coming here, as safety and quality of care is a priority for me and my dog. Value Vet, please improve you safety processes so mistakes like this do not happen again.

Lonnie Betts

The staff at value vet are amazing!! they were very compassionate when i lost my cat. They took really great care of him, they went above and beyond call of duty towards my pet . I would Highly recomend Value Vet Bellvue to everyone

Pat Troutman

The very best experience with a vet in Bellevue. The staff is wonderful & you will not find better, or more knowledgeable & caring veterinarians anywhere.

Catherine Lundquist

Don't waste your time and money. They charge for everything "a la carte", so you end up spending more. Not pet friendly. Save yourself the trouble, and go to a REAL vet.

Tony Schaetzke-Wood

Baby Kitty and I love value vet! The facility is impressive as are the staff and Dr.s. The Dr.s listen to my concerns, examined BK and give me a detailed explaination of what they were seeing, my treatment options and related costs without making me feel like a bad pet parent. They followed up with emails and phone calls. 5 Stars for Value Vet!

Ann McCarty

Molly is 17 and a great pal! The folks at Value Vet in Bellevue have taken care of her for 5 years since we moved to Bellevue. We know it is time to just keep her comfortable...our walks are shorter, but the love is just as strong!

Kacy Callaghan

My first dog passed away TWO DAYS after taking her to Value Vet. The doctor misdiagnosed her seizures for "probably pulled a muscle in her back" - two days later, she has a grand mal seizure in the middle of night and passes. Value Vet was completely unsympathetic and denied any responsibility in misdiagnosis. That was two years ago. . My fault but I gave Value Vet a second chance when we got our new dog (they ARE the most affordable). On May 29th, I took my dog in for constant itching - they administered an anti-itch shot. They also said, "While you're here lets just knock out her one year shots. One of them will be about 6 months early but let's just do it" - they didn't mention the possibility of an adverse reaction to all of this medicine in one day. HOURS later, my dog is shaking uncontrollably and looks like she's about to have a seizure. I rush her to the emergency vet (Blue Pearl in Nashville) and they tell me - quote, "With Value Vet, you get what you pay for. They shouldn't have given her all of that in one day." I called Value Vet and they tell me someone will be calling me back that day to discuss. Four days later, I receive a call from someone in the call center who says they did nothing wrong and they're happy to send me my paperwork so I can go elsewhere. I ask to talk to someone else. The hospital administrator, Robin Griffin, calls me and is UNBELIEVABLY RUDE! I was trying to explain what happened and she cut me off multiple times and even said, "I know you want a refund but it's not going to happen." (Side note: I don't care about the $37 office visit cost... it's not about money!) She said, "I know you're just trying to work your way up and GET YOUR WAY but I'm going to tell you how it's going to be.. you're not getting a refund." I was literally shell shocked at how rude, abrupt and aggressive she was! I am not one to leave reviews (especially negative ones) but I am beyond disgusted with the lack of care for my pets and lack of customer service from Value Vet. Unbelievably unprofessional. In the words of Blue Pearl, "I hate to say this but... you get what you pay for with Value Vet."

Sara Jean

There are not many things I regret in life, but I do regret going to the Value Vet in Bellevue. Twice. Ugh. The first time, we went in for a standard check-up, and they told me that my dog most likely had a very deadly dog pneumonia, and the only way to solve this was to pay +$300 in testing. When the tests came back, they told us that she didn't have dog pneumonia. The second time (i.e. one month later), I went in because I had to pull a tick out of her ear and noticed she was a bit sluggish and thought maybe she needed some medication. The vet told us that this time we needed to spend +$500 and recommended that we get pet insurance. This time, I refused to pay that much money, and the vet wouldn't let it go. She even threatened that if I didn't pay for all of these "treatments" that our dog would have to be hospitalized. I only took the medication for the tick treatment, used it, and now, my dog is back to normal. Hmmm. The qualifications of these vets at Value Vet are questionable, and they are clearly out for your money. If you get the Asian woman who just moved here from California, RUN. She will sit you in a room and harass you into paying more money for unnecessary treatments for your dog for an hour. It was a very intimidating experience that I never want to have again. You couldn't pay me to come back to this place.

Daytha Adams

The team at Value Vet was awesome!!! I did not have an appointment but they saw the urgency in my Cookie's health. They definitely won my business today. Highly appreciated and impressed.

Leigh Clayborne

Friendly staff and they are so great with the Pets. Love the a la carte pricing method. I was given several options at varying prices and able to choose the ones within my budget and still get exceptional care for my cat.

cortlin dunlevy

I want to take a minute and give a HUGE thank you to the Dr and technicians at Value Vet in Bellevue. Our beloved 14 yr old lab Harley woke up this morning and no longer could use his back legs. This has been a long time coming, so we knew we were going to have to put him down. My wife and I were devastated. The love and care that the Dr and the vet tech showed us and our baby boy was beyond measure. You had one opportunity to make an impression on us and you knocked it out of the park. I will be taking all of my pets to you from now on. Thank you so much for making a terrible day just a tiny bit easier to deal with.

Sadegh Babanzadeh

I called and spoke with Amber at the front desk, this is my local Value Vet and I have been there several times within the last year. She was incredibly rude, placed me on multiple waits that were extensive and refused to share information with me about my pets bc my wife hadent "authorized" me on the account. I have never had anyone throw this many stones in my wheel, especially when I am trying to schedule a regular check up. She mocked me when I asked to speak with her superior so I decided to express make my opinion within the community via a google review.

Lisa Taylor

Will never go back again. Not only were they not knowledgeable enough based on their decisions, they both overdosed and caused unnecessary injury to my cat. First, they drew blood from the inner back leg as opposed to the front. The vet's reasoning: she stated that she "has trouble getting a vein on the front leg" (she never tried the front legs, nor did she hit the veins on the first try btw). Second, she not only drew blood from one leg, but both and 2 vials worth (this was just a regular check up). Not only did she draw from both legs but I actually witnessed her pulling on the plunger over and over to force blood out. I was not happy about this and my cats legs were bruised and tender for some time after. Third, my cat does not do well with the vet and needs a little sedation to calm him. Well, they completely overdosed him that he still had trouble with balance the next day and he didn't fully recover for 2 days. Not to mention that they used only 1 drug as opposed to a cocktail, which is the preferred. I took a chance due to economic constraints, though I will not make that decision again. Would not recommend if you truly care about your animal.

Jack Maggard

I'll be honest when I heard the name I was very worried that it might not be the right place to take my cats. I can't say enough nice things about the team of vets on staff at this location. They genuinely cared about my cats and my concerns and I will definitely be back. Thanks for being so helpful and kind!!

J.C. Cortese

Great care for my dogs at a reasonable price. Very kind when I had to put my 16 year old sweet girl down due to illness. Vets are kind and competent. Vet techs also very helpful.

Rita Reeder

I can not believe what just happened. My cat was attacked by something causing area on side to become infected and oozing pus. I called for appointment today as she clearly needs urgent treatment. I was told no appointments today or tomorrow but Wednesday! I asked the young lady if I could be "worked" in as my cat needed medical attention now and now Wed. She apologized but said she was sorry but no appointments. She would be happy to see if any of the other locations had appointments today. I have taken my cat to this location before so its not a new patient. Needless to say I am extremely upset for the lack of care this facility projects.

Jessica Moore

This vet's office gave my dog antibiotics which she had an allergic reaction to. I tried and tried to talk someone, but was put off everytime. Finally when her ears had swollen and turned extremely red I called again to ask if i could bring her in. I was told by the representative that answered that "I had been calling A LOT" I told him that they had hurt my dog and wouldn't follow up with me or tell me what to do. That they were supposed to be my vet so of course I was. I then was told that they could see me Friday... this was on Monday. I hung up and said I'd find someone else. I called Richland Animal Clinic and was seen immediately. Of course Value Vet had called and offered to c me that day. I now have ZERO trust in this office. I spent nearly $1000 trying to fix their mistake which initially cost me $120! This vet is about money, not helping your animal. Please don't go here...

Lauren T

Very caring vet and especially vet techs.

Brenna Evans

Where to begin...these people provided us with affordable, compassionate, judgment-free care and advice for our 17-year old pup. They were exactly what we needed, when we needed it to help our aging dog transition gracefully and comfortably to the end of her life. When we finally had to visit an emergency after hours clinic to end her suffering, the incredible employees at Value Vet took the time to send us a heartfelt card expressing their sympathy for our loss. They did not need to do that, but it was such a lovely gesture that helped ease our grief. If we ever decide to adopt a new pet, Value Vet in Bellevue will certainly be our veternarian of choice!

Christian Garris

My dog is not the best of patients but the friendly staff at value vet in Bellevue took great care of us. We were able to get an appointment last minute and it took us very little time to get in and out. I am so grateful to the staff for making us their top priority and would gladly go back.

toni p

They took care of my protective girl for her annual after we moved to this area. They treated us with the utmost respect and care. Will be returning with my new puppy!

Sharon Capehart

Friendly, helpful, and affordable. Thanks for making it easier to properly care for our four pets!

Lauren Shapiro

I can't say enough about this place! They really went above and beyond for me and my kitties when I got them fixed (I have a boy and girl kitten, 6 months old). I'll start by saying I was skeptical because of the reviews and the 'you get what you pay for' stigma. But I couldn't have been more wrong! The place is super clean, very orderly. It has smelled like it's just been freshly cleaned every time I walk in. The staff is so nice and informative. They answered all of my silly questions and didn't have an attitude like some places do. They made sure to thoroughly explain the after-care process and kept and open door and open phone line for me, just in case! They even called a couple days after to check on them. Most places in Nashville will charge $300 or more to have your kittens fixed and I spent less than $200 for both. Great staff, great quality and great service. This will definitely be my go-to pet place from now on!