Reviews of Upper Cumberland Veterinary Clinic (Veterinarian)

Jennifer Wallace

No better vets in town. They care about the animals not the $. Will always get an honest opinion on what is best for the animal's well being.

Melissa Brown

I’ve known Mayben since I was very little. A wonderful, compassionate Veternarian. He and my Grandad went way back. My family sees Upper Cumberland because of the love and treatment they give to our babies. I read some of the reviews on here and all I could think of was it Dr. Bussy (thank God he’s retired) or why does it need to be fancy especially if your pet is given the very best of care and does your dog care about fancy or being well?

Stacy Beasley

Love this place. Best veterinarian Clinic in Crossville Tennessee. I know because I've been to them all

Topher W

I had a newborn puppy emergency and decided to see if it was possible to save the puppy after it survived the night. The vet on call was very understanding of the situation. After I brought the puppy in it was clear that it could not be saved. They offered to put it to sleep free of charge. The next time I have a pet emergency I'll be calling Upper Cumberland Veterinary Clinic.

kathy brautigam

Great job collecting from bulls.

Sue Leblond

Great vet and very personable with excellent bedside manners! Our cat was bitten by a rattle snake and we were able to have her seen on a Sunday, she was in a lot of pain and was seen and treated immediately. She was kept overnight and released the next afternoon and amazingly she is and was absolutely fine after quick treatment. Thank you and the staff for such great service.

TS GR

I have used this clinic for years. They take care of my pets.

Lin Ancona

The best!

Nikole Jaimungal

Scheduled an appointment at 4:45pm . Showed up at 3:28pm . Just leaving at 5:22pm with out being seen. Would not recommend this place at all. This is my second time coming here and the first time I waiting 20minutes, which is okay but almost an hour with no contact with an appointment is ridiculous.

Terry Peiper

Highly recommend, we are grateful to have found this clinic to help us take good care of our horses and pets.

Michael Vreeland

Slow service but it appears to have good vet setvices

Bobbie Cole

I called about my 14 year old dog swallowing one of his molars which was stuck in the back of his throat it made it where he couldn't eat or drink and had been this way for 24 hours already. He wanted me to wait until 8 am the next morning. He said he had been alright so why wouldn't he be in the morning? Well, doc. There's this thing called shock and what about dehydration????. Never will I take my dogs back there to that office!. You can tell he really cares. I wouldn't care if it were 2 in the morning, I would be there for my patients.... It isn't 2 in the morning , its 11 pm .

Cody Haston

Great service .. they love what they do

Cassandra Weaver

My puppy broke his jaw today. Took him here and the whole staff was so understanding and sweet. The vet was so nice to me when I cried my eyes out in his office because my poor baby had to have surgery. It was very last minute, and I didn’t have 1,000s of dollars for the procedure, so he did everything he could to make it affordable for me, and still provide great quality care for my dog. HIGHLY recommend!!

Clean Carpet Specialists GregOwens

Dr. Thompson is the only one we trust with our horses, donkeys, goats, dogs and cats.

Anthony Miller

Very friendly people. Very pet orientated, but they take care of about every animal you can think of. Prices aren't too bad.

Robert Walker

Super people, good as it gets. Thanks!

Becky Miller

Seems to be a good place to take your pets

CapraCadabra: Goat Milk Magic

Very happy with them - use for dogs, cats, and goats. Friendly, courteous, and reasonably priced!!

James Johnson

Best horse vet that we have found in the area.

classicblonde90

They never get my pets' information correct even after several corrections. Every time I arrive with an appointment I still have to wait an hour. They missed a chronic ear infection my dog had which another vet clinic ended up finding. Also, to top it off, my mare recently had an emergency and was unable to get onto the trailer and they wouldn't come out to help her. I was busy with getting her unstuck from the trailer, as she had fallen when we tried to get her in to bring her there, and the vet had the gall to yell at me for making them wait when I finally had a moment to let them know we weren't coming. Absolute terrible, terrible place and I will never be back there again with any of my pets.

Rebecca Phillips

Best vet ever!!!!

John Neal

Needs a bigger waiting room

Janice

Kind compassionate care for my animals.

Bobbie Bonacci

Just love the place. Dr. Bristol is awesome along with their friendly staff.

Brittany Green

Very fair with pricing and seem to genuinely care about animals instead of money like most vets.

pack4466

Always caring and great service for my dogs

Lisa English

They have a very friendly staff here! Prices are unbeatable! I would highly recommend!

Donna B. McNicol

Wonderful staff, caring doctor - what more could you ask for?

Prisi Selfridge

Shout out to Melissa at Upper Cumberland for going above and beyond to insure that my precious Honey got the medication that she needed. We recently moved here and my former vet failed to mail the medication in a timely manner. THAT WAS CUSTOMER SERVICE!!!!!!

Mountainman

Had Several dogs spayed and neutered at this location. The first time i picked up my dogs, and one had a huge gash above its eye, that had to be stapled shut! They said that my other dog bit him. I felt something was wrong, but gave the benefit of the doubt. When taking in my two females, one of them became extremely ill a few days after the surgery. Upon calling, these people said that it wasn't related to the surgery, and that I would have to pay them to check the dog out! How is it not related? The dog was healthy when I took her there, and now she isn't! Speaking with at least a dozen other vets, they said it sounds like there is an infection from the surgery! Now they want us to pay potentially hundreds or even thousands, to fix what they did wrong!

Scarlett R* Measles

Upper Cumberland Veterinary Clinic was recommended to me by one of my close friends. My family and I visited the clinic and after many years, we continue to take our beloved pets there. They are a great team of vets, who after our dog, Prissy, had to quickly be attended to after she hurt her back, took the time to call and check on her the following day. The team at Upper Cumberland Veterinary Clinic truly care about the animals who come into their lives.

Brigid Heuser

Great experiences with my animals. Great Dr and staff.

Mary Bennett

Good people

Rodney Barnett

The office staff were nice and registration was quick and simple. The doctor was much less than nice. He was short, almost insulting, and it felt like we were a pain in the ass, really.

Paschac

Very caring & helpful.

Chris Palmer

Friendly staff and spot on animal care!

Athena Pedde

They've always helped us with our fur babies and so polite. Reasonable prices.

Taylor Hiestand

Great with my fur babies!

Jill Ritzman

They were helpful when my cat was sick.

Savannah Trovillion

I adopted a dog from the local animal shelter and in the adoption fee was a spay/neuter so my father and I scheduled the spay/neuter for January 2. My father took her for her spay (her name is Ila) and AFTER they had already performed the surgery they called him to inform him that she was not only pregnant but was almost full term! They KILLED a litter of puppies AND put my dog's life in danger instead of picking up the phone and calling us to let us make a decision. They claim it was their "protocol" and that the shelter wouldn't pay for diagnostic tests, but if they had called US the OWNERS of the dog we would NEVER have gone through with the spay. It could have waited a few months especially since there wasn't a chance she could get pregnant again at our home. On top of MURDERING our puppies they then proceeded to charge us for a rabies shot and worm medicine! But not any pain medicine for Ila. I will NEVER take any animal back there and I am going to spread the word about their IMMORAL and MURDEROUS protocol!

Heather Alonso

Great knowledgeable vets.

Michelle Blount

Ive used this vet clinic with my horses and dogs and the care was excellent and he was very kind, knowledge, and gentle with them.

kerrie smith

Very caring folks

Jerrie Cobb

Only place I will go

Jessica Keener

Love this vet! Just moved back to town and have been getting my flea and tick pills here without appointments. Just got my girl fixed here and they were all so amazing and super reasonable. Would definitely recommend!

Barb Fox

The staff is great.

Krista Pryor

I would recommend them to everyone. They are very helpful and I have had a very good experience with them. They helped me with Boxer Izzy and recommend everything they could to help me and it was worth it. They r loving and nice staff and Vets. I give them 5 stars..

Holly Cotter

After trying out 3 other vet clinics in town, I can tell you Upper Cumberland is the BEST. They are very knowledgeable, they honestly care about your pets, and they treat you with respect. I've never had to wait more than 10-15 min for my appointment, and they have already saved the lives of 2 of my pets. Although I have to drive 10 extra min to get there, I will never take my pets anywhere else again. UPDATE: It is 3 years since I wrote my last review, and I felt I just HAD to come in and post an update. I am beyond amazed at the care this vet clinic has for every patient. Even when they are booked solid, they always find a way to squeeze you in if you have an urgent situation. You may have to wait a little longer (up to an hour or so), but they treat you with the same courtesy - and spend the same amount of time with your pet - as if you had scheduled an appointment days in advance. The more I visit this vet clinic, the more thrilled I am that I found them!

jo webb

Very efficient and friendly

Brent Cook

Great and friendly vets and staff.

Doug Curry

I have been taking my horses here for years. They have a lot of experience and know what they are doing. Great service and great staff.

Jacque Lee

Amazing vet my pup had a lump on his chin the size of a lime never been there with him before squeezed us in had to put him under to do xrays didn't charge me much for it all and all I can say is Thank You all you and your staff are just the nicest most amazing people! I can't thank you enough for helping us...

Jamie Payne

I've gone to this vet for over 10 years. Dr. Summer Bristol is awesome in my eyes and must be I. A number of others as the office is always full when she's working out of the office. Down to earth, straight forward, honest, she's pulled many of my pets through rough times. Now, done to my last Eskie, She's pampered and watched over closely. She understands and takes care as if they were her own.

Shala Ross

Great, Great place.

Michelle Parkin

Love this vet, friendly and the work with you on what you can afford.

Pr Anx

I couldn't ask for better staff or better service. They're very understanding and will work with you to make sure your pets are comfortable and as happy as they can be and are amazingly sympathetic when a pet's time has come. This is the only veterinary clinic you will ever need to visit.

Cindy Norris

I have been a loyal fan for over 20 years. The staff actually care about you and your fur baby. When I had my pet store they taught me a lot as how to care for my reptiles and other animals

Juanita Nemecek

Nice staff, good service

JoAnn Rapp

They have been great with my puppies. Always great with us humans too. It's been along time since we had puppies and they have answered all of my questions. Wonderful team!

Autumn Van Horn

Great drs and staff! They are fabulous here!

Stephanie Dankwardt

Very caring & helpful!

sherry smith

There really good vets and prices are affordable. The only thing I have bad to say about them is I took my Yorkie pups in to have there tails and see claws removed i showed them were i wanted there tails cut( I wanted a Yorkie tail) the assistant that came and got my pups even showed me on a pups tail where they would cut it was exactly what I want but when I got my pups they had removed the entire tail I mean no tail at all I am so mad.

Laurie Ann Cox

My husband has been coming here for as long as he can remember, 25+ years. Wouldn't take the animals anywhere else.

David S

Not Fancy but good service and knowledgeable vets

Amber Tomlin

This place is horrific. I brought my dog in there who was bleeding out everywhere. She cut herself on a piece of glass and I could not stop the bleeding from her face. I waited for the doctor for 20 minutes, despite the uncontrollable bleeding that was now all over his waiting room. I told him she had been there before, but the account was under my ex boyfriend name. Little did I know, my ex never paid his bill and his account was past due. I OFFERED TO PAY THE BILL IF THEY WOULD PLEASE JUST HELP MY DOG. The doctor still refused me any service, despite my dogs condition and MADE ME LEAVE. I have never been so disgusted in my life. These people don't care about the animals, all they care about is their money. Even in a critical situation. How could anyone be so heartless?! Makes me sick to my stomach. I pray to God this place gets shut down. I will do every and anything I can to let everyone know how horrible these people are working there. My dog could have died that day because of a past due bill that was not even mine! Luckily for her, she was rushed to plateau Animal hospital. As soon as they saw her condition, the entire staff immediately jumped up to the rescue and took care of my dog the proper way. They saved her life, something upper Cumberland veterinary clinic refused to do!!

Donathan Conley

Wonderful people

Jeff Ward

Great vet , have appointment for surgery on our dog . Great staff and very friendly . We are new residents here .

Ann Herite

My dog is in serious pain. New to the area. Wouldn't see him. Rude, and a "sorry about your luck" attitude. Apparently they don't want any new customers.

Bill Burkhardt

Been using this vet for years perfect in every way thanks upper Cumberland yer the best

Marissa Ilgenfritz

We have taken all of our animals here for ages, and Mayben has taken wonderful care of each of our dogs and cats over the years. He is the only vet we go to. When my dachshund sustained a spinal injury, she was taken care of and Mayben said he would refer her to a Knoxville surgeon that specializes in this injury if things were worse, but thankfully after a round of steroids and crating for 6 weeks, she made a full recovery. I love how kind he and his assistants are, and how my dogs are treated like actual babies (which they are!), with the highest quality of care.

Hope Nelson

As hard and heartbreaking as my last visit here was the people Who work here are the best. They have taken the best care of my heart. I want to thank all of you for the card. Such a simple thing was so touching. I have lost 3 of my girls in the last 7 weeks. Thank you so much for your medical knowledge but also the compassion.

Karen Linn

We moved here not quite a year ago. I brought my dogs to a different vets office before I discovered UC. The office staff, front desk, vet techs and drs are excellent. And I am very particular when it comes to my fur babies.

Claudine Messer

Not at all professional, ," I don't have all the money to help save my cats life" so let him die? HEARTLESS PEOPLE...... it's all about the money

kristy Holt

They are awesome! Very friendly and you can tell they actually care about the animals.

Caryn Green

Great place. Good service. Been going here for years.

Amanda Thompson

Great vet do do great with our fur babies

robelec4

Recently moved to area and this was first visit. Called and scheduled a neuter for my 6.5 month old cat. Very nice staff and very reasonable prices for surgery and shots. Everything Was explained well. Was really pleased and will use them in the future.

William Methvin

The vet really cares for the animals and is not out to bleed your bank account dry like some other try to do

Cathie Dukes

Staff loves animals and are very dedicated

Lisa Bloom

Very caring people. Listen and understand what we needed for our pets.

Jill Henry

Great ppl..they love and care about your pets as much as you do..my Harley is a terror but they know how to treat her..highly recommend..

Carrie Morgan

WARNING!!! This vet clinic is dirty and dangerous! My dog contracted a flesh eating bacteria while under treatment at this vet office. They gave her the wrong antibiotics and by the time I got her to the emergency vet in Knoxville she had lost all the skin off her tail and entire back end. We had to choose thousands of dollars in major surgery and IV therapy or put her down. When I contacted them about this- it was the "too bad for you" attitude! Never go there- drive and pay more somewhere else to save your pet's life!

Dawn Smith

My Furbabies had a vet visit and one of our babies they found a very big bladder stone and she needed surgery they are so good and helpful.

Baby Cakes

I'm not from here but one thing I have learned is this vet hospital is the worst place I've seen since I've been they will let your animal die they don't care I'm just posting so everyone knows if you love your animal don't take them here my dog is dead because of them