Reviews of Crossroads Pet Professionals (Veterinarian)

TKendall T

This place deserves NO stars. The staff located at the very front desk are terribly rude. And for the facility and "care" this places offers it is completely over priced. Spare your fur children and your wallet. Highly recommend NOT taking your pets to this place. I certainly will never be returning again.

Bob Loree

I always enjoy working with the friendly people at Crossroads. They provide quality care.

Ryan Davis

First time boarding my dog at this place. Dropped her off on a Friday morning and everyone there was friendly. The following Tuesday, I called to check on her and they advised that she was doing fine. I picked her up the next day and when they brought her out, I immediately saw that she had lost a lot of weight and her eyes looked really sunken. She barely responded to me. When they returned the food I had brought, there was hardly any gone....this is a 70 lb dog! We got home and realized that she was extremely dehydrated. Even her hind legs were not functioning like they should...she barely had the strength to get up on the sofa. It took a couple days to get fluids in her and get her eating and finally she returned to normal. Cross Roads should have recognized that she was badly dehydrated and given her an IV. If she was not eating, why didn't they let me know? I was very mad about the condition of my dog when I got her, now that I have gotten over it, I wanted to post this review so that others won't have to go through what I did.

Rachael Britt-McGraw

Bonnie groomed my sweet little Bichon Frise and she did a FANTASTIC job. Reasonable prices too. The place was very clean, and the staff was very friendly!

Monica Michalec

Great staff up front. Dr Anderson is an amazing vet.

MandE Humphrey

After a pretty thorough search of local facilities, when we found Crossroads it was almost immediately clear that we had found the right place! Once our new puppy Derby adjusted to her new surroundings – she’s a very sweet, but timid dog – we saw a new side of her begin to come out. She’s always excited to “go see her friends” in the morning, and always super chipper when we pick her up; although getting her to leave sometimes is a challenge, because she wants to stay longer. Having your pet be super happy is a big bonus, but the facility is excellent too! They have great rates / packages, a very clean and open environment, wonderful grooming and medical services, and we cannot say enough about the staff!!! They are always upbeat, professional, kind / sweet, and we regularly find ourselves standing around in conversation, as they could not be any more friendly!! In one line, I would very comfortably say that “Crossroads is THE place to take your pet(s)!”

Bryant Brabson

Best kennel in Nolensville!

Stacy Fowler

Since moving to the area 9 years ago, we have taken all of our dogs to Crossroads. We have used all their services: veterinary care, boarding, daycare, and grooming. We have been more than pleased with everything! The staff at Crossroads treats each animal like it is their own. It is a great place that I highly recommend.

Cory Plastek

Always great with our dogs, even though one is definitely out of her element and scared when we drop her off. They always welcome both of them by name! Also, it really helps our peace of mind knowing that they're a vet as well.

Marlene Waszak

I went to their opening day and of course it was nice and clean and the people seemed pleasant. So I took my cat there a few days later and they drew blood at the cost of $259 them told me he has an infection in one of his toes and an absess I’m one of his teeth. He needed to be groomed terribly because he’s a long hair in door sensitive cat. We just moved here 8 months ago and he’s been upset. They told me it would cost me a little over a $1000 but they would give me a 10% discount because I told them I was on a fixed income. The next day I went to mill creek vets in Nolensville Across from Martins restaurant on Nolensville rd in Nolensville with all his blood work results. They checked him out and told me $500. Plus’s the senior discount!! Needless to say I made and appointment for what needs to be done on him and I look forward to seeing the end results. By the way my daughter takes her kitty to Mill Neck and has been very happy with them! She needs to cat her cat neutered and found a place to have it down for $50 . .i try to support Nolensville as much as possible but it is still important to compare prices and get references. Oh and I love the Dr and techs there!

Amanda Fincher

The new groomer at crossroads is SO GREAT!! My dog has back issues from being a corgi mix, and she was patient and listened to my concerns. She was very kind, thorough, and reassuring. She did an excellent job on his haircut, and he looks exactly as we were wanting. I highly recommend her if you need grooming for your pet!

Karen Rhodes

Helpful staff, easy to work with

karen fascio

Nail trim for our pup. Staff is very friendly and thoughtful. Glad we found them!

Debra Rae

Great place, new clean facilities, friendly staff

Touche' Corona

When I first moved here in 2002, I started to take my cockerspaniel to Crossroads Pet Pros,for his check ups and grooming. He was always a very happy dog, playful, friendly and loved to get baths and NEVER agressive. After the 3rd time that I took him there, he was totally different. He was aggressive and hated clippers, scissors, and baths. When I tried to take him into their building for the 4th visit, he started freaking out and pulling his leash away from the building. I have no proof, but I believe the groomers there were overly aggressive and uncaring with him. He has never been the same and it pains me to know that there are people in this field that don't really care about other people's pets. Mistreating my baby was the worst nightmare he has ever had. I will do anything I can to keep people from taking their pets there. The groomers there DO NOT CARE!!!!

R Michael Brown

Worst experiences (about a years worth, maybe 6 visits) ever. The doctor is rude, interrupts, condescending and patronizing. This location is heavily driven by sponsorship, trying to push poorly rated brands of food. We were told we did not have PhDs in nutrition and we should not be questioning the experts. (We spent weeks researching brands of food for our dog and their ingredients, I do not have a PhD but I am not ignorant on this topic). This was the last visit and what really pushed us to find a new vet. Money is trivial IF they are good however the last visit crossed the line. With that said, they will try and bully you into several test for all sorts of random issues. We NEVER went with out the bill exceeding 500 dollars. There is no such thing as a check up here, not with out an extensive bill. For the record however they were nice to my dog, that I observed... But horrible with EVERYTHING else.

Kevin Slate

Always so great and really have a pragmatic and caring method of taking care of my herd of animals.

Matthew Metzger

They are a little expensive, but the service is great!

Megan Pogue

My dog luna was boarded for a weekend here, and we booked her for full days of playgroup everyday and she is worn out! She has only woken up for potty and food breaks since we brought her home about 24hrs ago

Stacy Dempsey

Very attentive staff! Will continue to take my dog to Crossroads and definitely recommend highly!!

Bob Lehman

Highly serviceable nice staff, pricey

Patrick Collins

Large,clean.I went to pick up flea protection. I haven't used Crossroads in years. My cat was terrified to be boarded there, not so at another facility. Grooming was good.dog boarding was OK. Owners can see where there dogs are boarded. Appeared clean.

Laura Ball

As always we had a great experience!

Barbara Fisher

Boarded my pup. He was well cared for.

Michele Valimont

Visiting from out of town and Willow had a two night stay at the resort. She was very well taken care of from the time her human dropped her off until the day of departure from the resort. She was greeted and showered with an over abundance of love and attention. Definitely highly recommend.

Chris McBrayer

Crossroads has been great to us over the past few years from boarding to helping us with our dog. Very nice people and facility. I would highly recommend them to use.

R3 x

Great

Scott Dever

Great vets!