Reviews of City Pets Animal Care (Veterinarian)

Adrienne Hurley

Dr. Evans is an exceptional veterinarian. She helps to proactively treat our pets covering all grounds. She’s extremely knowledgeable and up to date on the most current treatments. I have been in the industry for over ten years and would highly recommend her to anyone. Her practice is very clean and her staff is extremely kind and empathetic.

Clara Guillem

THERE IS NO PUPPY PLAN. DO NOT GO HERE. We originally came here for our new Great Dane puppy because they falsely advertised an awesome "puppy plan" online that would make things (like all the vaccines and visits) easier and cheaper. I'm sure that's why there's always puppies there. When we got there they told us it only applies if you've been there for a year (oh, so once the puppy isn't a puppy anymore? Convenient). We overlooked it and continued to bring both of our dogs there. Everything was going fine until one of our dogs ACTUALLY needed help. I called and said her anal gland looks infected and inflamed. They decided to schedule me a "tech" appointment instead of an actual "vet" appointment. The tech expressed her anal glands and then sent us off. We got a call later that day it was an abscess and the vet needs to see her to prescribe her antibiotics. Hm, I guess it's too hard to tell us that while we're still actually there? They say they can't prescribe anything without seeing her AGAIN (the second time that morning) so we miss appointments and leave work to take her back. They make us wait for 45 minutes just to have the vet look at her for 2 seconds and say, yeah, just what I thought... she needs antibiotics (wow really?). I wasn't planning on reviewing this until we went to check out and they decided to charge us for, not only the medication, but a full "veterinary exam," which came out to $80. I'm a doctoral student; this isn't pocket change. Moral of the story is that they falsely advertise (and the puppy plan doesn't exist) and hire incompetent vet techs who make daily mistakes that can waste your time and money. If you still go there after reading this, then good luck to you.

Marilyn Jackson

Great group

Jasmine Hodges

I love City Pets! Dr. Evans is super sweet and I always feel like my concerns about my cat’s health or if I’m being a good cat mom are always heard. The staff at City Pets is also super sweet! I highly recommend City Pets for anyone looking for a vet home!

Emily McNeil

I have been taking my two dogs to City Pets for over a year now, and have not one single negative thing to say. Dr. Evans and her staff go above and beyond to take care of my fur babies as if they were their own. I truly feel welcomed and like I am the only client they have as soon as I walk in the door. Outstanding service! I recommend City Pets to every pet parent I come in contact with. Thanks for being amazing!

Marissa Sandidge

This vet goes above and beyond when we bring Luna and Nala in. They take care to provide the information I need to make decisions, follow-up when they are sick and are always compassionate. I was nervous about who to trust after a mistake was made with my cat at another vet, but I fully trust Dr. Evans with Nala and Luna's care.

Manu Kasula

Cooper is my first pet ever. It has been crazy initially when I got him. He is a rescue and was 8 weeks when I got him. Was abused, hurt and had Parvo when I got him. We both are lucky that we found Dr. Evans. Dr. Evans and her team were amazing and very caring helped us every single time we visited them including accommodating us with same day appointments even if they were having a super busy day. They will go above and beyond to help us. We will sure miss them after our big move.

Gabrielle Phillips

I absolutely LOVE THIS PLACE! I recently rescued a 4-year old dog and as a first time dog owner was a little intimidated by the prospect of going to the vet. All the staff here is incredibly compassionate and patient. They really helped me understand exactly what my little furball (Daisy) needed and why prior to administering any medication. Everyone is also really great with Daisy considering she can be a little skiddish. I would recommend this place to anyone in the Nashville area. Their phone response time is also incredible which I seriously appreciate. The prices are fair and I don't feel like they are over prescribing/over billing me and for someone who works in the healthcare industry that's really important!

Les N

Great place, my dog is very shy, but even she loves this place! They’re very polite and patient, I was late to my appointment but they saw me anyway.

Angel Wright

If you think your pet is sick and you don't want to pay the high fees charged, DON'T TAKE THEM HERE! Choices: A. $400 exploratory lab fee B. euthanize the pet C. Charged with animal cruelty, warrant issued, animal control takes your pet based on a "confidential informant" and your have a court date---- Oh yeah, that's after asking for other options, pay plan which were not offer and then telling her you would have to go to another vet. Doesn't sound like animal cruelty to me.... Perhaps greed not cruelty.

Ashley Sanislo Casey

THE BEST. I was so lucky that when I moved to Nashville Dr. Evans was right down the street from my house. My old vet where I moved from was wonderful so I was worried it would take me a while to find the right vet here in Nashville. I can't say enough good things about Dr. Evans and her staff. They are caring, compassionate, thorough, and highly knowledgeable. They go the extra mile (or 2!) to ensure my dogs are as healthy as they can be and that all my questions and concerns are addressed. I'm so grateful to have found City Pets. There's no better vet in the city.

Matthew Heartfield

They took very good care of my pup.

Barbara Lonardi

Dr Evans and staff are amazing. I have had many animals in my many years and our most recent adoption has had several medical problems . Dr Evans and staff are caring, competent and practical. Everyone is so sweet and gentle with pets ( great with people too) . She is the only vet that I have ever been with who is not concerned about making a referral to a specialist if she thinks this is best for pet. She is a great surgeon and practical, honest person. I highly recommend this practice.

natahalia castro

Dr. Evans and her staff go above and beyond in caring for my baby like their very own. We are always greeted with a friendly face and leave every appointment feeling great about the care received. If I ever have a problem or question I can always pop in or call and I know I can rely on them for support. I can’t imagine trusting any other office with my baby and highly recommend to anyone in search of excellent care for their pet.

Jacquelyn Council

They do a great job with my Big Boy

Amanda Griffith

Dr. Evans and Bailee are simply amazing! They treat me and my pup like family every time we walk in the door. Visiting their office feels more like a visit to a friend's home rather than the dreaded vet, no matter the reason. I was unaware of my 2 yr old Goldendoodles health issues, until one morning she had a pretty scary episode. After being told by our previous veterinarian that they couldn't get us in until the following week, I called City Pets and they urged me to bring her in right away. Their genuine love and passion for animals is made effortlessly apparent by the care that they give. I would recommend City Pets to family, friends, and strangers alike!

Kayla Weller

City Pets has been absolutely amazing! I have recommended all of my co-workers to bring their fur babies here and everybody has nothing but great things to say about them!! Both Dr. Evans and Bailee were awesome when we got there and they kept me in the loop with everything that was going on which was super helpful and calming. Again, I would recommend anyone to them because of how awesome they are!

Sara Kellum

Dr. Evans & Bailee are super friendly & knowledgable, and their office space is very inviting. My lab is very anxious being at the vet but he seemed calmer here because of the hospitable environment. They offer new services that I'd not heard of but seem like good alternatives to vaccines, etc. and really want the best for my dog. I'm grateful to have them looking after my sweet pup.

Eric Asher

The care we received here was first rate, but the kindness was even better. Friendly, informative & helpful. They even took time to help me figure out documentation I needed to travel with my dog internationally. (A very confusing process) Thank you City Pets

Jennifer Pike

Eva treats my pets like they are her own and gives them the very best care. The office is beautiful, clean, and comforting and her equipment is state of the art.

Hyojin Maeng

NEVER VISIT THIS PLACE. THEY ARE RIPPING MONEY OUT OF YOU. THEY TOLD ME ON PHONE IT WILL COST ONLY 50$ FOR VACCINE FOR PUPPY AND THEY DID NOT TELL ME ANY DETAILS. MY HUSBAND WENT THERE ENDED UP PAYING OVER 400$. THEY DID NOT TELL ANY DETAILS ABOUT FEE ON PHONE. SCREENING, VISIT FEE(YOU PAY THIS BECAUSE ONLY YOU VISIT) TOTAL COSTS MORE THAN 100.

Mark Hodge

After an initial miscommunication on the part of the receptionist and myself, City Pets scrambled to make room for my sick pup on a busy day. Turns out that my nearly 13 year old Bentley was sicker than I had originally thought and I made the tough decision to have him put down. Dr. Evans and staff made what is one of the hardest decisions of my life as comforting as possible. Overall I was in the facility nearly 3 hours and never felt rushed or pressured as they understand the love between an owner and his/her pet. I will be sure to use Dr. Evans and City Pets staff when it comes time for my next four legged best friend. Thank you!

Lindsey Knake

City Pets cares about their patients and was able to get my dog in without an appointment when he had recurrent vomiting. They are very professional and know the recent medical pet literature which is very reassuring.

Kate Gill

I love this place! They are so sweet to my very "particular" dog... Dr. Evan's literally took off her labcoat and stethoscope so my pup would be more calm. Amazing!

Joshua Ramsey

City Pets Animal Care and team are amazing. Such personal and transparent care. They even sent a hand written Christmas card. If you live in Nashville, you have to take your pets to City Pets.

Rebekah Bell Sampson

City Pets is so great! In addition to being very conveniently located for me, they are so gentle and sweet to my dog Daisy and always willing to take the extra time with her when she's nervous. They are prompt in their follow-up, and proactive in letting me know about necessary shots. We originally came in because Daisy was having a terrible allergic reaction to something and she was feeling a million times better 24hours later. Now when we enter allergy season they give me a heads up that she may need another shot to get ahead of that and keep her from getting miserable again.

Shea Goble Smith

City Pets is awesome! Dr. Evans and her team are very welcoming, supportive and informed on the latest and greatest treatments available for your fur babies. Dr. Evans has been patient with us and really listened to our concerns before determining next treatment steps. Did I mention the amazing house converted to a veterinarian office?! It’s beautifully decorated, sparkling clean and they even have soothing music playing that relaxes you and your fur babies. Oh and when you are escorted to a treatment room they bring your baby a bowl of fresh water. I can’t say enough good things about City Pets! Highly recommend.

Sara Sample

I've taken all three of my dogs to Dr. Evans for over a year now and we have received excellent service at each visit! Her staff is always very friendly and helpful as well. On top of great care, Dr. Evans also solved a skin problem with one of my dogs that we've dealt with for over five years. I would highly recommend this clinic to any and all!

Julie Spies

Dr. Evans and the rest of the team at City Pets Animal Care handled my dog with the best of care. I highly recommend!

D Ridlet

I thought this was a good place to my blue pitbull since she fracture her wrist they over charge me I end spend 456 and then came back to get the bandage change they was trying to charge 105 then I told them I didn't have money on me.. they told me to take me dog with me and come when I have the money but I woke up the next day with animal control knock on my door saying that I got dog that I'm neglecting with a broking leg they are wrong for that

Jaime Garcia

I moved to Nashville July 2018 and took my beagle Porter to see the team at City Pets. Daniel was amazing and made sure that Porter was taken care of. Dr. Evans has such an amazing bedside manner and disposition - you can tell how much she loves all her patients. I also took my exes dog, Dori, in for a visit and they took great care of her too. Lastly, I adopted a chihuahua mix in October and just took her in last week to get her up to date on all of her vaccines and heart worm and flea and tick treatments. Lacy was a wiggle monster but overall I think she did good. I told Lacy those mean ladies were going to get it hahaha. While I was there, I found out that they are now offering a dog dna service so decided to do it on Lacy. Can't wait for the results! Also, Savannah is always so sweet and remembers Porter by name. I just met Alyssa but she's been a big help so far. Thank you all for taking such great care of my fur babies!!!

Amanda Hopper

I highly recommend City Pets Animal care! I know my pet is in great hands with the staff. They are extremely transparent and up front about all their pricing. The technician brought me an iPad with each line item and why it was important for my pets health and I was able to ask questions right there. After my first visit with my pet to meet the staff, I received a cute “Thank you” card in the mail and it made me feel welcomed. My pet is fearful and can be a lot to handle when it comes to going to the vet, but the staff has never made me feel unwelcome. They even let you stay with your pet while they administer vaccines and medications. If you are looking for a friendly and transparent clinic for your pet, I recommend City Pets in a heartbeat!

John Judkins

Great service. Clarity with prices. Very kind and loving to my pets. Definitely recommend!

Chris starko

Excellent and caring staff, top notch vet who sources additional consults as needed, incredibly beautiful and ultra modern facility with all the bells and whistles. I come out of the pet care industry and I can truly vouch this place as a best in class operation!

Katie Casey

I strongly recommend City Pets Animal Care for your fur babies! My dog Lucy loves the sweet care she gets here with Dr. Evans and her staff. They truly love dogs and treat them like their family. City Pets is also great with reminding me when vaccines are due and explaining the importance of them. =)

Carrie Murphy

We won't take our pets anywhere else. This is hands down Nashville's best kept secret for pet care. Dr. Evans is exceptional and goes out of her way for each and every client. We couldn't be happier with City Pets.

SmileyKiley615

Perfect match for me and my fur baby, and I bet my bottom dollar that it would be for you too! They not only make you feel at home, and attentive to your needs, but they are knowledgeable and caring to every heart that passes through their door. Dr. Evans and her staff are there to provide the best service they can, NOT about squeezing every last $ out of you. I trust the care that they provide and support they offer at every visit!

Glenn Edwards

My wife and our 2 Chihuahua's moved to Nashville several months ago and our greatest fear was finding a local veterinarian that loved and cared for our girls like our old vet did. We read a couple reviews in various places but mainly because of their close proximity to our new home, we settled on City Pets. OMG, having had pets for over 50 years, we have experienced the good the bad and the ugly in Vets, now we can add The Best. Never have we found a more caring and concerned group of professionals. Even our girls like going to the V E T and we no longer have to spell it out just to get them in the car. One of the greatest things about moving to Nashville is our new Veterinarian, Dr. Evans. Thank you Glenn & Cindy & Charro & Lolita Edwards Germantown

Rose Reburn

I got a pill there for my dog's fleas and it has lasted longer than any other medicine ever has is going on 6 months now..lovely gentle ppl.very knowledgeable

Leah Sherry

My dog is very particular, and he LOVES Dr. Evans and her staff! We have had multiple visits ranging from minor issues to more serious surgical procedures, and we have continually been impressed!

Kyle Pérez

I cannot recommend this group more highly. They always present me with an estimate prior to performing care which is a small thing but one that isn't always common. The level of care they provides is excellent and truly make it obvious that they care for your pets.

Alice Ying Nie

I think this place is most definitely a great option for those high end clients. We did not know that when we found this place and thus overall had a not so great experience. I didn't want to write a bad review for them as they are a local small business, just getting started, but it is my belief that it is the combination of both good and bad reviews that truth is revealed and also, this is how we learn and grow. The main reason why we ended up switching vets is because we always felt pressured into buying additional, very costly things for our puppy. When we didn't feel like those things were what our dog needed or asked for additional time to consider it, we were made to feel like bad dog parents. We always left the place feeling like we were patronized and feeling ashamed for not getting the additional treatments. So much so that my husband stopped coming with me to the vet. In addition, the care that we got here was drastically costlier compared to other places. The new vet that we found ended up charging us $25 for what Dr. Evans quote us: $140 for a shot. Dr. Evans later explained over the phone that it was different medication. But if the effects of the medication are the same, or similar, than I would have appreciated a conversation disclosing all the necessary information for us to then make an informed decision based on what our dog needed but also what was financially affordable for us. All in all, the place is extremely clean, and definitely top notch. They have little treats everywhere and the animals get a treat every time they get a shot. I never had to wait and was always welcomed into a private, well decorated and clean room when we met with the doctor. It was just not a good fit for us.

Frank Grullon

Great staff! They were amazing with my pet. Reasonable, great communication, and prompt service.

Allie Abide

Such a wonderful, friendly staff! They are always so sweet and patient with our two wild little pups! Thanks again ☺️

Liz Zipperer

Dottie loves coming to see her friends @ City Pets! Highly recommended :)

Patrick Herndon

After a thorough communication with the owner, I am pleased with having visited the clinic

Bradley Macciocchi

My girlfriend Clara and I have been bringing both of our dogs here, and I have been present for every appointment. Do not listen to the lies in their response to bad reviews. At no point we were offered an option to wait 15 mins for the doctor, when our dog needed help. This is a bold face lie. It is disgraceful that they are willing to lie on a public forum in order to try and save their failing business. It is well known around the area that taking your dog to this establishment is a risk in itself. There was no misunderstanding when it came to the puppy plan, we asked about this plan and were told this plan no longer exists. We alerted the front desk to this false advertisement, and were told a note would be made to remove it from the website. I would urge others to strongly consider ALL your other options before bringing your pet to this place.

Barbara Karp

The Best! Dr. Evans and her staff are extremely caring and brilliant! I wouldn't take my baby any where else!

Cat Sondgerath

Great place to take your pet. Worth the extra cost for the excellent service.

Isaac Dayley

I love this place. They are wonderful on so many levels and took such good care of my pup. I will definitely be back.

Kelli Noyes

Dr. Evans and her team are phenomenal. I have a challenging five-year-old Great Dane who is so timid and sometimes terrified of places like veterinary clinics. We have been seeing Dr. Evans and her team since May 2017, and they do such a great job accommodating my nervous dog. The knowledge and wisdom of Dr. Evans has stunned me. She has treated and diagnosed my dog with some unusual illnesses and complications. My dog is happy and healthy because of Dr. Evans’ thorough assessment and her careful consideration of the best treatment. Dr. Evans always takes the time to answer any of my questions and concerns. The high quality of care given to my dog by Dr. Evans and her team is the reason my dog is flourishing today.

jack sayler

Would highly recommend. They helped me tremendously as a new dog owner and are always willing to answer questions over the phone in addition to in person.

Tyler Timmons

I decided to check this place out since we live close by. We needed to have a couple bumps looked at on the back of our Goldendoodle George. The staff here rocks and put me at ease through the whole process. He ended up getting them removed and his teeth cleaned. We were happy to hear everything came back A ok! Check this place out, you will not be disappointed!

Antonette Traczek

We are happy to have veterinarian services near home. When my St. Bernard had a nose we took home to City Pets and had a wonderful experience. They were very professional and took great care of him. We are happy to report he is healed up!

Ronan Walker

I live in the west side of Nashville, but I used to drive to east Nashville to take my many pets to the vet. Then one day I was driving down Jefferson street and I saw a brand new veterinary clinic had opened called City Pets. It was MUCH closer to my home, which is a big deal when one has as many pets as I do. So I stopped and made an appointment for one of my dogs. I couldn’t have made a better decision! Dr. Evans and her incredible staff have been taking the very BEST care of my dogs and cat ever since! Thorough, logical, accommodating, compassionate, friendly...there aren’t enough words to adequately describe how completely satisfied and happy I am with Dr. Evans and her veterinary team. Amazing. This is as good as it gets. My furry family is in the very best of hands at City Pets. Highly recommended!!

GinaMarie Guarino

They work miracles here. City Pets saved my kitten's life. I adopted a kitten who had a life threatening parasite. We didn't know if she was going to survive the night. Within hours her doctor had her stable and returning home. By the next morning she was right back to her very active and playful self. She should have died with the parasite she had, but they stopped everything in their day to save her. I wholeheartedly recommend City Pets- they're miracle workers.

Jay Morgan

You can't beat City Pets. Love Eva and her staff, and they love my 4-legged friend. Always friendly, thorough and helpful, and they really care about the animals. What more can you ask?

Toluwanimi Adegbite

Awesommmmmmeeeee service. Our puppy loved it here. Going to the vet has never been so much fun. Mika was our nurse and we loved her.

Melinda Brooks

I highly recommend this place! Dr. Evans was recommended for canine acupuncture by Dr. Cranfield who does canine chiropractic on my little guy. We've had great results as my little one has responded well with this treatment. He walks and sits straighter after each session. We'll continue going here as long as necessary.

Lori Kemper

So calm,it's like walking into your friend home. Music is southing ,nice individual comfortable rooms for actual exam. Dr Evans is has a great repore with animals and explained everything that I needed to know about My puppy.

Phil Manz

Buddy is my adopted dog via marriage. He loves walking up to City Pets Nashville and rarely wants to leave. The best part for me is that Dr. Evans will reach out to my wife Dr. Talley, M.D. when the level of questions goes above my pay grade. When City Pets Animal Care opened up we switched to our neighborhood provider and have not regretted it.

James Soto

Really friendly and progressive full service veterinary closest to Nashville’s best historic neighborhoods (Jefferson Street, Germantown, Salemtown and Buena Vista). Just took my 12 week old American Pocket Bully there and he loved it some much I'm now switching vets to bring my 12 year old Greyhound. They know their stuff

Craig Webb

Dr. Evans and her staff offer the best veterinary care in the Nashville area. Period. Since moving to Nashville, their personal attention to the needs of my aging pup (13+ year old lab) are simply unmatched and I would not go anywhere else. City Pets Animal Care is the best!