You will be able to see the opinions of real people who have information of the services of Animal Ark Animal Hospital (Veterinarian) near to the state of Tennessee.
Nowadays this firm has a rating of 4.9 out of 5 and this score has been based on 74 reviews.
As you can read, it reaches an feddbacks average is nearly the highest, and it's founded on a high number of scores, so we may say that the evaluation is quite reliable. If many people have bothered to rate when they are happy, it works.
You know that we don't usually bother to write tatings when they are correct and we usually do it only if we've had a problem or issue...
This Veterinarian belongs to the category of Veterinarian.
We love the staff here. They are clearly interested in your pets health and not just seeing how much money they can make off of you with tests and services. It's also a clean establishment.
I have been taking my dog here for a year now. She's well cared for, loved and the dr is very thorough.
Dr. Paula and her staff are fantastic! They take great care of my dog. I would highly recommend Animal Ark to anyone looking for a vet.
Dr. Paula is the best in town. She has treated my 2.5 year old Mastiff/ Ridgeback mix for the past year and a half and we just had our first visit with our recently adopted nine month old German Shepherd. Dr. Paula is very thorough, knowledgeable, and attentive to our needs. She continues to educate herself on the latest discoveries in veterinary health and it shows in our pet’s visits. The Mastiff/Ridgeback can be over protective and the German Shepherd is very hyper, but Dr. Paula and her staff have no problem handling either one. Thank goodness for Dr. Paula!!! I will gladly and highly recommend her to anyone that really wants the best for their pet(s).
Many thanks to Dr. Paula and her thoughtful staff. My pets (Abbie, Maddie and Bentley) and I have been using Animal Ark for about 14 years and Dr. Paula has ALWAYS been up for the challenge. Recently, Maddie had a very bad reaction to her yearly shots. (gave us quite a scare, over 4 days). Dr. Paula to the rescue, but not without a large bill, including a trip to the emergency clinic, on Sunday. Dr. Paula went to bat for us and we will be getting a sizable refund, from Merck Pharmaceutical. Thanks again.
Super friendly and very knowledgeable.
Always a great experience! We love Dr. Paula and the whole Animal Ark staff!!
We have been very pleased with our experience with Dr. Paula and her staff. They are very welcoming, friendly, and have made us feel right at home. We look forward to many years with them and our new puppy.
I love this animal hospital they treat my pet with good good care . So I thank them for what they do
The very best place to go - especially if there is something unusual wrong with your pet. Dr Paula will figure it out!
Great service!
I'm giving Animal Ark Hospital 3-stars solely because of Dr. Paula. She has been wonderful to our pet, and I'm grateful to have had her guide us in the right direction with some of our recent mishaps. However, I'm not happy that I recently spent $450 for 2 trips to their office over allergies and what they call an "eye ulcer", or scratch, due to the allergies. The medications and eye/ear exams that were given by Dr. Paula as a result of the eye scratch and allergies were necessary. What was not necessary was the "extra fees" that we were charged as a result of these visits that were not run by me prior to conducting these services. The vet office blamed it on "new employees", and that the charges were valid even though there were inconsistencies not only on my receipt but with the explanations that were explained to me by multiple people at this office. Even after my first visit with the surprise of my vet bill being so high and before my second, I specifically asked that I be notified exactly what I was being charged for prior to services being done during my follow-up appointment. That didn't happen and I ended up paying additional fees I was not aware of during our second visit. My pet has now received 2 separate "Annual Exams", somehow between $50-60 a piece a week a part from each other, as a result of these visits, which Animal Ark refused to reconcile. If they would have asked me, I would have told him he never needed an Annual Exam to begin with because he had one done from a different vet late last year and wasn't due for another until November. Animal Ark "lost" the records I sent them in February from the other vet, which is supposedly why they charged me to begin with. This could have easily been avoided with simple communication during the appointment, but not a single conversation around services being conducted and how much it would cost me was had until I was checking out. Although I regret no longer being a patient with Animal Ark due to the fantastic services of Dr. Paula, I highly suggest future patients make your intentions clear about the services you expect to be done on your animals, nothing more or less. I also encourage that you get written copies of their "policies" so you know exactly how much you are paying every time you walk through their doors, and excuses like a "new employee" can't be used. Otherwise, something as simple as an allergy problem could cost you big time like it did me.
We had a great experience at Animal Ark. The Dr was very helpful and knowledgeable. Staff was great. We will be taking all our pets and future pets to animal ark!
We have used Animal Ark for 15 years. They have been there throughout much of the lives of three of our dogs. They know them by name and accommodate the special care required to handle our VERY old (18+ yr old) Jack Russel. They were compassionate and shared a tear when we had to say goodbye to an old friend several years back. They care. It is as simple as that.
Dr. Paula has been taking care of our dog for 12 years and we've always has good experiences.
I absolutely love my Veterinarian and their staff. They are very willing to answer all our crazy questions and you can tell that they care. Every time I bring my puppy they love on her and they get excited when they know she’s coming in. They are the best! And with their app there are discounts and rewards!
Have been to man Veterinarians over the years, but Animal Ark and Dr. Paula are about the best. She does not try to take advantage of you or try to talk you into something you don't need. She explains everything and listens to your concerns.
Dr. Paula and the staff at Animal Ark are exceptional. I have never been to a vet who cares more, or will take more time with her clients as Dr. Paula. I take my two senior pugs there, who have lots of health issues, and I always know Dr. Paula will give it to me straight and do everything she can for them. It is true that my bills are a little higher since going to Animal Ark, but it is worth it for the service and care we have received there. I will be a loyal customer forever.
It was fantastic! Thanks for taking care of Ilonka and making our transition back to the U.S. easier. She loved the whipped cream and cherrios!
Great care for our dog. It's expensive, but getting a pet, in my experience has always been expensive. I love that it isn't a huge practice and they know you. Dr. Paula is very knowledgeable and I'm quite comfortable with the level of care we receive here.
Had a very good experience with Dr. Paula and her staff recently. I have been trying to find a good, trustworthy vet for my cats since moving to the area not too long ago. I was referred to Animal Ark from another vet (that was booked that day) and I couldn't be happier. Highly recommend!
I recently moved to Franklin from Chicago & could not be happier with Animal Ark & their services. Absolutely top notch on taking care of my Boston & explaining the differences of shots & why she needs them down here. They truly are great.
They take great care of my dogs!
Animal Ark is incredibly knowledgeable and friendly to our often anxious and hyper yellow lab. Dr. Paula is amazing! We highly recommend Animal Ark as your vet.
Dr. Paula has taken care of both of our bulldogs and we couldn’t be happier. She is not only great at what she does, but is caring, thoughtful, and a genuinely nice person. She was also very empathetic when our first bulldog passed away. We are so grateful for her!
We are so glad to have found Dr. Paula and Animal Ark Animal Hospital! We brought our puppy to her after he'd been struggling with diarrhea for months, and she quickly developed a systematic plan for us to work through towards getting him healthy. She was thorough and patient, and instead of just telling me what to do, she educated me along the way. She taught me about what kinds of foods are best for our dog so that I could understand the reasons behind feeding this or that. I appreciate the time she spent with us and look forward to continuing to work with her as our pup grows!
Paula Schuerer of Animal Ark Animal Hospital is the best you can find. Look no further. She has cared for my pets for ten years through thick and thin, with far more expertise, kindness, wit and honesty than I've found anywhere. She is quick to call on a specialist for second evaluation if needed, and when it comes to expensive testing, lays out all the options and lets the client come to their own choice. Generous, truly caring, loves her patients.
Animal Ark Animal Hospital and Dr. Paula provide outstanding service. They are kind, caring and do everything they can for my pets. I know I can trust them to give my animals the very best care.
Very knowledgeable, helpful, and genuinely cared about my pet.
Not only would I recommend a friend...I HAVE recommended several friends. My friends are equally pleased with the level of care their pets receive. Highly recommend!!
Dr. Paula had her team are top notch!
Dr. Paula is awesome. She has taken care of several of our fur babies and has always done an excellent job. I love the way she mixes humor while treating your pet. She also has such a tender way of delivering painful news and helping you through that process. I can not express how much I love and respect Dr. Paula.
Our lab Ben needed an abscessed molar removed. We were very happy with the great care from Dr Paula and her staff. The procedure went well and Ben is recovering well. We have just moved to the area so this was a first experience with this office, we will continue to use animal ark for our vet needs. I highly recommend Animal Ark.
I can not say enough wonderful things about Dr Paula and her staff at Animal Ark. My beagle suffers from major anxiety when we fly. Dr Paula came up with the perfect solution for him. We flew yesterday and he stayed calm during the entire flight (which helps me stay calm). We woke up today and he is completely back to himself running around chasing his brother. SUCCESS!! Thank you Dr Paula!
Very attentive and caring staff
Staff was very nice and Dr Paula is awesome!!
Wonderful animal hospital! Clean, organized, well laid out, and thorough. I was impressed with how well they explained each medicine that was needed for our dog and how carefully they checked receipts and records. We had very calm and kind techs & front staff (big thanks to Carrie and Dana), and a knowledgeable, gentle, and detail-oriented vet in Dr. Jo (thank you!). I believe we have found our new vet "home."
Unlike many vets these days, Dr. Paula examines and treats my dogs right in front of me so I never have to wonder what is being done to them and reduce the fear they have from going to the vet. We are loving our experience with her and highly recommend Animal Ark Animal Hospital
Wonderful customer service and attention to detail.
Highly recommend! I had just moved into apartment next to Animal Ark. I was going to take my big lab there when he was needing care. Never expected to be running into their office at 4:30pm after my dog was attacked by 2 dogs while we were out walking. They immediately took my dog Woody back for treatment. They were also very compassionate to the stress and shock I was in following such a traumatic event. They are our vet home now!!
Dr Paula's Animal Ark is a very professionally run operation. The staff is friendly, helpful and most important they are honest and caring.
Vets are great.
Excellent service! Would recommend Animal Ark to anyone!! The staff truly care about the animals, and will not recommend treatment arbitrarily.
Dr Paula has been my pup's vet since he was born. She is incredibly knowledgable, caring and efficient. I wouldn't go anywhere else.
Could not ask for a more personal and professional vet experience and we have been through some tough times together with our dog. I recommend Animal Ark and Dr. Paula to everyone who loves their furry friends!
Dr. Paula and team always takes the BEST care of my girl! Very friendly, thorough, and knowledgeable.