Dude to the manner that Krista has opted to take things, this will be posted on every housepaws site until the manager or owner responds to me about the disgusting behavior of KRISTA.
I absolutely love the doctors of housepaws but a very rude employee by the name of Krista is why I’m not giving anything more. Mid sentence she hung up the phone on me because i requested to speak with someone over her. I called back and then when I spoke with the receptionist, she told me Krista will speak on “my behalf” to the doctor and when I stated that was not what i wanted, that person hung up on me. I called again and when I asked again to speak with doctor Dana, they hung up on me. While they have great doctors, Krista is childish when someone doesn’t find her demeanor confronting. So if you can avoid her like the plague, it’s a great place. If you have to deal with her, be prepared to deal with a childish and rude individual.
Krista is blunt and down right rude. my voice was not being raised, she called me a liar and when requested to speak with her boss she told me she was the boss and did hang up. It’s appalling that you would have the distaste to mention any monetary agreements on a site after such an appalling customer service experience . Considering that I was not yelling or raising my voice and such a RUDE individual was allowed to speak with a customer is such a manner is a true sign of what the company allows to be acceptable. She had treated me and my pets as if they were unwanted and uncared for. I have never stated anything other than I wanted to speak with Dr Dana or her manager. If you do want these to mannerisms to be reported to the board, I would advise that you take the responses down about my payments or the local newspapers will be contacted about the service that KRISTA has given.