We've got the reviews of people like you who are buying the products of Caring Hands Veterinary Clinic (Veterinarian) around Pennsylvania area.
Now this business has a score of 4.5 over 5 and the score has been based on 177 reviews.
You must have seen that the average of ratings is virtually the best one, and it is founded on a very high number of feddbacks, so we may think that the assessment is quite faithful. If there are many people who bothered to value when they've done well with the business, is that it works.
You know that we don't usually stop to put evaluations when they are good and we usually do it only if we've had a problem or incidence...
This Veterinarian is classified in the category of Animal hospital.
I’m so very grateful for the staff at Caring Hands ❤️ My kitty, Chloe, was 15 & suddenly fell very very ill. I took her to this vet, & I couldn’t of been happier with my decision. The young woman who checked Chloe’s temperature, & weight was very sweet to me and to Chloe, & very patient with Chloe’s moodiness. The vet was also very kind, & very honest. Chloe’s infection was impossible to treat, & the vet told me very honestly that the treatments were very unlikely to work. Although I had to put my baby to sleep, I’m grateful for the honesty and kindness I received at this office. They aren’t money hungry, or in a rush to get to the next room, it is very clear they’re compassionate about animals here. I’ll start bringing my dog here very soon!
Great place, will take great care of your 4 legged kids!
They are so kind, and I always feel well informed.
Love it there, very clean, knowledgeable & courteous staff, fair priced & they made my puppy feel very comfortable
I was refered here by a friend. The staff and doctor are compassionate during my time of need. They walked me through my options step by step. As a result, My Chole is running around being a crazy little girl !!!!! Thanks so much ! I would recommend this practice.
Dr. Thomas is top of the line. Great service with great pricing. Don't fool with big clinics.
My first visit a little pricey but so for my pet is feeling better.
expensive but good Vet
I have found them to be better than other vets in the area.
They really care about the animals
Very happy with Caring Hands Veterinary Clinic! Dr. Thomas and his staff are so kind friendly and knowledgeable. You can see that they love what they do. Office visits are reasonable and always run on time. I highly recommend.!
They r the best, loving compassionate, they put my cat Milkshake down, he was old and sick. I was heartbroken, they were wonderful. Even sent me a card of condolences to me!
Dr. Thomas is a caring and compassionate Veterinarian. He does not nickel and dime you during your visit. Very pleasant staff too. I highly recommend him!!
The staff at Caring hands are so compassionate & caring. They take time and are so gentle and soft spoken with my cat Willow.
Very professional. Nice place for your pet
This place is great. We went for an emergency visit and they took her right in and now they are are vet for everything
Caring & loving
The only issue that I had with our experience is the woman up front I believe her name was Monica. I walked in with Irene (who had an emergency) and I was the first one there and no one was at the counter. A gentlemen walked in with his dog after me and Monica came out from the back and said hello to the dog owner and completely ignored us and proceeded to help him. She did not greet me and gave me an attitude the entire visit. Other then that my experience was good. She needs to work on her people skills.
Great staff but the cost of veterinarian services has left a bad taste in my mouth lately
The doctor genuinely cares for pets.
I love the service both Dr..Thomas and the techs provide to my furbaby Pepe. He is my everything so naturally I was nervous when he was having surgery. Dr. Thomas went above and beyond to do everything he could to ease my anxiety while showing love to my little guy! Absolutely recommend this vet!
Their name, literally, says it all. My relationship with them began a few years ago when my Belgian Malinois needed bladder surgery. Their price was extremely reasonable opposed to the emergency vet that did the initial diagnosis. Since, my son brings his four Belgians. Now I bring my pitbull terrible Rufus and my second adopted pit Cali. I can not say enough about the staff or Dr. Thomas. Ps I drive from SW Philly to the great NE just to see this Vet. Worth it!!!!
The name of this business is accurate; they really care.
Took my dog here for the first time and it was a great experience. The staff are very friendly and helpful. My first impression was the office is very clean and organized despite the location they are in. Secondly, the wait was very short. Thirdly, I did not fill out any paper work at all. They use a very good EMR system and I was very impressed by it. I work in a doctor's office and use EMR systems everyday and this office really put theirs to use to the max. Dr. Thomas and the vet tech was very nice and gentle to my dog. I have taken her to the VCA and she shakes severely every time. But here, she did so well they complimented how well behaved she was. I also like the fact that Dr. Thomas explains what the problem is and what the prognosis is. Then, he gives you a layout of all the treatment options and put them in order from priority first. The tech then comes in and gives you a list of the treatment plans and the prices (again, on their awesome EMR system) and then you just basically pick and choose what you want done. I didn't like the VCA because the vet there ALWAYS try to persuade or convince me to do a million things that are so pricy and unnecessary. Dr. Thomas gave me a rough estimate for a procedure but unfortunately my dog ended up needing more things done. The price ended up being higher than what he expected but he was kind enough to give me a discount to make it more reasonable. Now, most people may think it's a scam or they're trying to appear as if they are giving a discount but working in the medical field myself, I know what it's like to run an office and the expenses. So, I appreciated the discount. I did spend quite a big chunk of money but then again, I adopted my dog recently and she was not properly taken cared of as far as her health. It was expected that I would have to spend a lot to get her on track. So far, my dog is doing fantastic and I am very satisfied and happy with the care. They called the next day to check on her progress and have her scheduled for a follow up as well. And…...their hours are great!! I work two jobs, 6 days a week and don't have to take any time off from work to get her seen.
They save my little girl. Harley is 11 weeks, she had water on the lungs and i called t vets they were the only ones who wpuld see her.
Love this vet its very personable and everyone is very polite. I would have liked the front end staff during my visit to be more approachable considering I have to communicate with them to finalize my visit. Other than that they took good care of my pup! I will be bringing him and my other baby back in 2 weeks
Make simple services less expensive. Yearly vaccinations and having my girls nails clipped are too expensive. I want them to find a way to help people afford to bring their pets for routine visits. I Love it here, the Doctor & staff. I want to have everything done with them, I cannot afford it and it bothers me to take my girls elsewhere. Thank you.
Very pleased! My dog was ill and a new patient amd they tool him in the same day. The vet and staff were all friendly.
Although, I had never been there before, Caring Hands was able to squeeze me in for a same day appointment with a sick dog. Dr. Thomas was excellent. The prices are fair. I have now transferred all my pet's records and Caring Hands is their new vet.
Always the best care, compassionate on those hard moments, they really care, you won't feel lonely ever
The staff was caring but prices were on the high.side.
Really awesome with my Bella but expensive.
Great service, wonderful staff.
I foster for a rescue, and had a kitten that suddenly became very ill and needed to see a vet right away. The staff at Caring Hands were so accommodating, letting us come in very close to closing, and stayed as long as was needed. They were kind and professional and I never once felt rushed. I liked Dr. Thomas very much. He has a wonderfully calm, serene manner, and seemed truly concerned not only about the kitten's health, but the kitten itself, even being kind enough to clean the poor little thing up as she was covered with a mess and smelled so bad. He seemed down to earth, compassionate, and conservative in his treatment. He recommended the tests he felt were necessary without going overboard, yet at the same time used his knowledge and experience as well to figure out what he thought was wrong, as it wasn't all that obvious and could have been a few different things. He seemed to have a good balance. It is now the next day and so far it seems his instincts were correct. He prescribed some medication and the kitten is improving. One more issue, I have been fostering and in rescue a long time, and I felt like Dr. Thomas respected the idea I could have some knowledge without feeling like I was stepping on his toes. That's not always the case, and I was very impressed by that. I plan to switch to Caring Hands for my own pets from now on.
They are caring and truly want to help your 4 legged family members they gave me peace of mind when my dog was attacked by a neighbors dog give my dog grate care and advice.
Everything was great. Compassionate, caring, friendly and knowledgeable. We left feeling confident in Oreo's treatment.
Dr Thomas seems genuinely engaged in making this the best possible experience for pets. The care from Monica, Kayla and Kierra(? Name)was very good. Dr Thomas is really excellent. He has this calming way but is also very focused on doing the best thing for my cat and getting her out of pain. Dr Thomas is excellent at explaining everything pre and post op. He knows exactly how much information to give. I like the set up with the comfort room a lot. Kayla had all the meds ready to go and gave me other important information. Monica was very understanding of my nervousness and I appreciate that. Kierra (?) Is great out front with her upbeat personality, and she gets your animal into a room quickly which is reassuring. Dr Thomas genuinely cares for the animal and picked up on my cat's personality type. He was determined to get all 4 stones out which he did successfully. He seems very skilled. Also the place was clean even in the corners which I had concerns about since my cat needed surgery. I feel very comfortable bringing my cats back, 5 stars. Thank you to everyone!!!
excellent staff with caring hands!!!! our dog Lucy gives caring hands five stars and a constant tail wag!!!
Dr. Thomas examined my American Bulldog because she was scratching at her ears. It was determined that she had a yeast infection in both ears. Dr. Thomas sent me home with ear wash and a cream to treat the infection. Dr. Thomas spent time explaining to me the nature of the condition and how to treat my dog at home. He did not rush the visit and spent all the time necessary to answer all of my questions. His staff was also very caring and professional. I will also be bringing my toy poodle and Chihuahua/Jack Russell mix to Caring Hands for their veterinary visits. We certainly feel the name Caring Hands is very appropriate.
I'd give 5 stars if it wasn't for MONICA whose ultimately the most ignorant, mouthy, LYING, secretary I've ever had the NON-PLEASURE of having to deal with! Dr. Thomas and most of the staff are great and fairly honest, when they know what they are talking about.
Very caring staff. Dr Thomas is a great doctor with a caring personality and explains diagnosis so you can understand what's going on with your pet. I would definitely recommend this clinic.
Dr.Thomas is amazing with our furbabies. He takes his time and always makes sure to answer any questions we have. He is gentle with our lil loves and patient. He shows how much he cares not just for each of our individual furry family members but also for us. Couldn't ask for a better doctor.
Very friendly and caring staff. Prices are reasonable and the office is disinfectant clean. I highly recommend this place.
Every single person I either came in contact with or overheard while visiting, exhibited that the name of their business is not just a name but each person's true character. Thank you Caring Hands Veterinary Clinic for your prompt and professional service during our Maltese's emergency surgery.
Dr. Thomas and staff, are excellent!
very caring and thotough
Absolute best vet you could choose to go to. Dr Thomas is the absolute most compassionate and caring vet I've ever had. He is so patient with animals. The rest of the staff is amazing as well. Kelly is our favorite vet tech she's always so positive and amazing with dogs. I've never had a bad experience. As long as your appointment is scheduled you'll always be helped on time. They don't spike prices or try to give you any services that you don't need. Best place to bring your animal by far!
I'm pretty sure I have visited every veterinarian in NE Philadelphia and by far, Caring Hands is my favorite. The doctor is not an alarmist, meaning I've gone to other vet's and they wanted to test for everything and perform all these different procedures that were, in my opinion, often unnecessary. At Caring Hands, I found the doctor to be reassuring and very knowledgeable. I took my cat to two different vet's due to a tearing eye and discharge. They both said it was viral and would go away. Well, a year later I go to Caring Hands and the doctor said that his lower eyelid is turned in (which is normal in some older pets) and that's what is causing the tearing. He said it could be fixed by surgery, but he wanted to treat with a medication first and see how the cat does. So I never feel like they have their hand "in my pocket". And I've never had to wait more than 5 minutes, which for those of us with nervous animals, is extremely important. Pricing is average but fair and they are more than happy to give an estimate. There are just somethings that you have to spend money on and in my opinion, my pet's comfort and health are one of those things. So do I recommend Caring Hands??? Absolutely! Oh...did I mention that they have a lot of evening hours??? So no longer do I need to schedule a month in advance or take off from work. Love it.
The best for my Coco
i am using one of the online pharmacies for prescription medications for my dog, because they are cheaper that the clinic’s pharmacy offers. Caring hands clinic refuses to confirm prescriptions to online pharmacies so I have to request a physical copy each time to mail it to the online pharmacy. I called Caring Hands this morning to ask for a prescription and spoke to receptionist who collected my information and told me that she was going to talk the doctor and give me a call back. After 2 hours I called again and spoke to another receptionist, who put me on hold for 15 min and then got back to me asking if the medication was for my dog. She had me 15 min on hold just to double check on my dog’s name and put me on another 15 min on hold, when she came back, she told me that she was going to give the doctor a note that I needed a prescription. When I asked to speak for the office manager, the receptionist said that there was actually a time frame 24-48 hours for the prescription to be approved. When I said that I still wanted to talk to the office manager because they could have told me this the first time I called, she put me on hold again. While being on the phone I jumped in my car and drove to the clinic.when I arrived I was still on hold. When ihave finally got talk to Monica the office manager, she just repeated the same - I needed to wait up to 48 hours, no apology, nothing. She was just siting in the receptionist’s chair and showing me her attitude. When I said that I will make sure that every single social media will know about their service, she called for the doctor. Its a shame that the doctor had to do his managers job, but he was the one who finally explained me their rules, he told me that I actually could request the prescription online, that it was an easy process. I told him that his staff could have told me the same thing when I called first time. His office manager could have told me the same thing and handle this without involving him. When I was on hold for more than an hour total listening the automatic message about how great their service is, how caring they are , how professional they are and knowledgeable I thought to myself - what a lie....I am planning for look for another clinic for my dog despite the fact that I really liked the doctor there.
Won't go there again
The doctor and staff were very nice and treated Inca with care.
Dr. Thomas and associates including the people who work there have been so good to us and our pets. The girls and the guys are Very compassionate very knowledgeable and very flexible with times I would recommend caring hands clinic to anyone that wants their pets being treated by the best and last but not least they have very good prices and never have any shocking hidden prices were cost they tell you upfront
I was able to schedule an emergency visit for my cat that very day. The staff was very nice and gentle with my cat. They also called to check on her condition a few days later.
Monica at Front Desk is always a pleasure to see, & Kayla was meant to do this kind of work. Makes me feel so comfortable & just so easy to talk to And the BEST for last, Dr. Thomas is FANTASTIC!!!!!!!! And prices are BEST IN TOWN **************!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(No Kidding)
Not low cost as advertised. Took dog in for diarrhea. Dr. King performed routine exam and fecal tests. Recommended chicken/ rice diet & probiotics + got ?3 days of Flagyl. Tried to sell other products. Dr King did make follow up calls but seemed inexperienced. For $190 could have gone to my old vet.
Everyone was incredibly friendly and helpful. My rabbits surgery went smoothly and there were no complications. Very happy.
Dr. Thomas was fantastic with my dog, Niko, when I brought him in on a sick visit. Despite being booked for the day they managed to squeeze us in. The staff is just incredible. From the friendly and kind receptionist to the well educated vet techs. They were knowledgeable and very understanding. They took very good care of my newly rescued dog in our time of need. I feel the prices are pretty fair considering most other places cost a lot more and I think the level of care you receive while there is well worth the money.
Dr Thomas is great! This place is affordable and clean. My animals are always treated with respect and compassion. You can tell they love animals(:
Dr. Thomas and his staff are incredible. There are no suggestions I could make for their manners or etiquette for animals/loved ones. We have 4 dogs and a cat. I've taken all of my loved 4-legged family members, as well as anyone that asks me questions that I don't know the answer, to goto Caring Hands and experience the knowledge, love and care from the doctor and staff. ❤️
Prescribed me 200$ worth of anti acids for my dog. They then called me 10 min after I left telling me he has hook worms and charged 63$ for the medicine but wouldn't refund me the anti acids he clearly didn't need in the first place. They prescribed him before knowing what was wrong and I had to pay for it for 0 compensation. I don't recommend. Nice staff tho
You guys exceed in customer satisfaction and even more in pet satisfaction. Despite being for my poor kittens broken leg you guys clearly displayed how upset you were when he was in pain during the X-ray, and I can clearly see the care put in to other patients here as well. Keep it up ❤️
I have 5 dogs and they ALL are cared for by Dr. Thomas and the staff at Caring Hands Vet Clinic. the staff is wonderful, appointments are seen on time and the staff from when you check in to exit are professional and efficient. Dr. Thomas is very caring and I think the name of the Clinic says it all! Charges are reasonable and discussed prior to billing. surgeries have been performed also here with expected results. the location is easy to get to and I am so glad they came to our area. Thank you all for....caring!
Very nice..Went online Thursday night made an online appt. They called me early next day saw my dog by 10am. Very professional, caring and affordable.We saw dr. Overby, he was great and called my asap with results. Definitely returning.
Take well care of my dog
Dr Thomas is fantastic and his team is great too.
Terrible service. Not professional...!
Wonderful doctor! Gave my sweet 10 year old dog a chance when another vet said they couldn't. The office and the doctor has even called the house to check on her. My baby girl is doing great! Extra years added to her life.
Fantastic, my dog Darby loves them. They care so much about everones pet.
Love this vet! They always manage to quickly fit us in if we have an emergency. They are truly amazing with the animals and kind to the owners. I've sent three people to this vet and they all loved their experience.
Wonderful veterinary care,warm hearted people, and truly caring.
Great service! My parent's dog had a bladder stone. The clinic scheduled surgery within 24 hours of my call, had the most reasonable price for surgery by far, offered for the surgeon to come in early so I didn't have to make multiple trips, and the price was right on. Thank you!
They handle my Roscoe with tender love and care.
Charge you for shots that your pet doesn't even need. Would never take any of my animals there again!!!
Fantastic vet! I take my dogs here and my daughter takes her dogs and bunny here. We love this vet, they are always so kind and helpful whether it's just a check up or a health issue. Not to mention their prices are great compared to other vets. I HIGHLY recommend this vet to everyone I know. If you need a vet- look no further. You won't regret it!
Thank you to Dr Thomas and his supportive staff. My poor dog had been ill. Dr Thomas helped send him to rainbow bridge. He was so compassionate to both of us. I was embarrassingly crying and he totally understood my pain.
This was the first vet I've been to since moving to Philly, and it was fantastic! Everyone there was very friendly, and they all seem like they care a lot about all of their animal patients, and they take the time to listen to you and understand your concerns! Me and my hamster had a very relaxed and easy experience.
First time pet owners, we were recommended by a friend and she was right.. It is a great place with amazing staff! Thank you for all the hard work and time you give to help our pets.
They are close by and reasonable price, never have a issue with anyone there besides the lady at the desk who comes off a little rude.
Dr. Thomas and staff are the BEST! Dr. Thomas performed a surgery on my rescued dog that 2 other surgeons had declined to do due to risk factors, and he did it at a fraction of the cost of UPenn. The surgery (which started as 2 mandibular canine extractions but became 8 total teeth, and required drilling into the jaw) was a success and this dog is like a whole new being now that he's not in pain every day. Thanks to Caring Hands!
We love Dr. Thomas! He's so caring and responsive. The best vet that we've ever had the pleasure of meeting.
I had been using Banfield - due to the fact that almost 4 years ago, my dog started suffering from what seemed like allergies. For the entire (almost 4 years) time, they would prescribe steroids to help resolve -- for a short period of time -- then right back again, the steroids in addition to 2 Zyrtec a day for the entire time. Didn't help him, just made him sleep and lay -- and still seemed uncomfortable most of the time. In addition to an odor on him and my home. But this is our dog and we love him. Well, I called Banfield a week ago, as Buddy was having a flare up, and knowing me for almost 4 years, I would have thought I would have been taken right away - well I was given an appointment the next day (this was 6:00 pm at night) and I knew that something more serious was wrong, both his eyes looked infected and he was scratching like crazy. ,. At that point, I googled emergency vet and found Caring Hands. The doctor spent more than adequate time with me, the nurses and other staff members were more than accommodating and I will never go anywhere else again. Might I add, that they took me in - that night and today (6 days later) Buddy is better than he has been in 4 years. He is laying comfortably, not tearing his face up, playing and more active than he has been in so long. I was starting to feel as if I was doing an inhumane thing by medicating my pup every single day and not getting any results. Well today, with tears of joy in my eyes, I could not be happier with Caring Hands. Thank You from the bottom of me and my family's hearts.
Caring and very knowledgeable Staff/Doctors
Absolutely love it here! Dr.Thomas is great the staff is always so nice and helpful! The rooms are so clean and do not smell like a normal vet office we will never go anywhere but here again!!! HIGHLY RECOMMEND!!!!!!!
A really nice clinic and staff. Dr. T and Allison are fantastic
I love this veterinary clinic. The office is clean. The people that work there are very nice the Doctor is amazing & the prices are very reasonable. They take care of both my dogs like their own. I will not go anywhere else ever!
My daughter and I took our cat Frisco to see Dr. Thomas for our first visit today. The staff was very welcoming and friendly, it is very clean and not crowded. Dr. Thomas was amazing!!! Not to mention the prices were exceptional compared to other vet services...we will definitely recommend to all our friends and family .....we are very very pleased with the services provided by Caring Hands and Dr. Thomas...
Dr Thomas and his staff are AMAZING. Everyone is very welcoming and helpful. You can tell they care about your pets as much as you do.
Excellent care, staff is professional, compassionate and competent. Always willing to take the time to explain and answer questions. Wonderful with the animals. Competitively priced. Would recommend them to anyone looking for high quality care for their pets.
The name of this practice says it all. The staff and the doctor are nothing but caring for their patients. It is well organized and clean not like most vet places. The doctor never pushes you to pay for something you don't really need. He takes the time to go over everything with you and answer all of your questions accordinally. As soon as i walk in with my pet, they audiomatically know who bella is as if we were there every day. They take the time to know your animals
I GIVE CARING HANDS A LOT OF BUSINESS. Just completed an operation on his leg. I needed tic and HEARTGUARD for my Bichon. Ordered from 1800 pet meds. They said I needed to get a heart worm test before they could get it. Took him over to c. Hands. Vet for test ( 55.00 ). I ask them to please fax the Rx to 800 pet meds! They said we don’t fax Rx to anybody!!! So I said please mail it then . They said we don’t mail either! But I can come to pick it up. SO I WILL PICK IT UP AND MAIL IT TO PET MEDS. ( 12 pack @ $39.93 ). Caring hands wanted $90.00 for a 12 pack. I WILL BE LOOKING FOR A NEW VET . In all my dealings with vet’s, I HAVE NEVER BEEN TREATED THIS WAY !!! “ GOODBYE TO SO CALLED CARING HANDS “ 6.1.19
I have been coming to this place for 8 years for both of my dogs. Dr. Thomas and the staffs are just wonderful, they actually care for the animals and try to help in the best way possible!! Love the place!
They are great here! They are always understanding and accomodating to my dog. I also like how they call after your pet’s visit to make sure they are doing okay. Highly recommend
My dog Maggie and I love our vet. The place is spotless clean when you go there. Everyone is very friendly and knowledgable and they take the time to get to know you and your pet. I was very surprised the 2nd time I took my dog there for a visit they knew my name and her name and I didn't feel like we were just someone in their database. Bring your pet to this vet and you will not be disappointed
Dr. Thomas is so amazing and knowledgeable. Everyone loves my dog and are so friendly and gentle with him. It was hard to find a good vet that fit my price range. Though some of the vaccines are a little on the pricey side it feels good knowing my dog is well taken care of. I'd recommend here to anyone.
Awesome doctor with your pet The staff are all loving and compassionate with the patients they don't let you leave until you and your pet are fine walking out they are very patient with your concerns definitely would recommend
The nurses and Doctor was so sweet with my Lily. She was so scared and they took such good care of her. She wasn't scared anymore. I HIGHLY recommend them!!
We are extremely happy with the service at Caring Hands they definitely live up to their name. Dr. Thomas and Mary the vet.tech are super people!
The staff here are extremely loving and kind to all animals, I witnessed the vet techs sweetly take care of a dog who was obviously stressed out and anxious while in their waiting room as if it was second nature and they were all very personable. I took two of my guinea pigs in to see them one for a neutering and one to check on a skin condition and both were treated with as much love as they receive at home with me. Although my male did not survive his surgery(which is extremely risky on any animal as small as a guinea pig) they still continued to show their compassion towards him by not only helping me take his carrier and things to my car but they were all genuinely upset over the loss of my boy despite only having met him once a week prior to his surgery. I highly recommend them for all animals big and small.
Such an amazing place. I was there today for the first time and already know this is where I will be taking my dog from now on. My dog has a lot of anxiety associated with veterinary visits, we take her to Banfield and they always seem scared of her and don’t take the time to get her to trust them and make her comfortable. They tell us to put the muzzle on and hold her down without giving her a chance to even approach them. When we saw Dr. Thomas today my dog was very anxious at first and barking at him but he was totally okay with it and showed us his techniques he uses to make the dogs comfortable and trusting towards him, and after a few minutes she was calm and happy with him, letting him examine her. I’ve never seen her act that calm towards a Veterinarian and you could tell he truly cares about animals. By the end of the visit she was happy and wagging her tail. I would recommend this place to everyone!
This is suppose to be a low cost vet. NO WAY!!!! I was charged for a exam on June 3rd today the 7th went for suture removal which I was told would be no charge just walk in. 43.00 later. I will never bring a animal back there.!!!!!! False advertising low cost care!!!!!
Great staff, and great care for the furry family!
Caring Hands Vet Clinic has the best staff and doctors. They treat your pet as if they were their own. I took my dog over with no appointment and was told it would be awhile since I wasn't scheduled, he was taken back in 20 minutes! The tech was so good with him and he wasn't anxious. I will definitely recommend Caring Hands to anyone in need of a vet.
Absolutely awesome!!! They added my pet to the schedule when the Vet we have been seeing could not. They were so nice, the office was clean and Dr Thomas was great with our cat and very thorough...we will definitely be taking our pet back....hopefully not too soon... 2 thumbs up!!!!!!!! Thank you!!!!
Back on December 28th 2018, we found a stray cat that needed immediate vet help. He has his jaw bleeding and it looked like he got some tumor on it. We decided to take the poor kitty to the vet and, while looking up for one we came across Carying Hands Vet Clinic @ 3310 Grant Ave, Philadelphia, PA 19114 on which was not too far from us. At that place vet insisted to do x-ray right away. X-ray, from our point, wasn’t necessary, there wasn’t any hit or broken jaw. As we were desperate we patiently were doing what vet said. But no results appeared. There was a tumor that was bleeding, we came in with straight & visible problem, and we need it to be checked not MRI or X-Ray. But vet did the x-ray and that is all he did for that cat. They even didn’t touch the cat’s jaw, they even didn’t see the tumor, and they didn’t even open the mouth to see how bad the jaw was. So, basically, they did nothing and didn’t give us any answer what happened, what the problem is, how to help poor cat but charged us $461! They didn’t even give any discount for this stray cat knowing that we are volunteers and pay from our own pocket. Next day we went to another place, where they confirmed the cat had tumor, they requested at least to have x-ray results from Carying Hands Vet Clinic (rip off hospital!) so when we called, they said it’s going to be another week before we can receive those! Unfortunately, this kitty didn’t survive as it was a tumor (cancer), the jaw was destroyed and he couldn’t eat. I’m asking everyone who see this review to think twice before going into this hospital, where they’re rude heartless ripoff who thinks about how to charge you more money and never about helping out saving a life! As we brought him from the street trying to help all we could have done at that point and at the time when I was crying waiting for the kitty to be taken look at - gave me a paper to sign with all the extra charges knowing how stressed out I am and will sign anything because I have a heart and unfortunately, they don’t at all.
I haven't had a bad experience and they are always nice to us when we walk in them seem to genuinely like our pets. As for the cost its reasonable.
Quick to get a last minute appt, caring staff and kind vet!
I highly recommend Caring Hands---Dr Thomas is the best--Once you go there --you wont go anywhere else --been using him for a few yrs for all my loved ones--
Caring Hands is like no other vet I've seen in my days. They personally care for their patients and call to check up on them after procedures. My orange tabby Giroux had a lot of urinary issues, and they were happy to help when he was blocked. Giroux doesn't mind being there either! He'll want pets from everyone and be content. I trust C.H. with Giroux. That means a lot.
The techs are friendly and it is a small enough clinic that they always remember me and my dog. Dr. Thomas is willing to work with you and explain what and why things are happening.
Very nice staff. Good for emergency care when primary vet is closed.