Reviews of VCA York Royalton Animal Hospital (Veterinarian)

Paul Avallone

Great care for our cat! Nice reception staff and Vet Techs. Love Doctor Nicole Kovacic!

Kevin Oyler

The staff was extremely helpful and caring. But you’re going to over pay. I called around and received prices while sitting in the exam room, after getting a estimate from vca. Vca was over twice as much for the procedure that I needed for my dog.

Quasheeda Wilson

Absolutely loved it here, friendly loving and warm staff.

Mary Anwar

Caring staff but long waits

Greg Wester

I have been a long time client. About 25 years ago my parents took our dog to Dr. Ruff and she helped care for her 14 years until she passed. Due to the wonderful experiences, I decided to take my dog back to her after not having one for nearly a decade. This is probably one of the best animal hospitals in NE Ohio.

Ashley Francek

Very disappointed with this animal hospital. We had taken our dogs here for some time, and felt the staff was rough with our dogs. The veterinarian we had always seemed rude and had made an insulting comment about our female dog. I mention this comment because we were on a healthier diet with her and she was losing weight due to more exercise, but the vet insisted she had gained too much weight and we needed to do something about it. The comment was humorous because before she made this remark, the assistant weighed her and marked down that she had lost weight since her last visit. Another problem I dealt with was our female dog needed surgery, and of course they were going to charge us a ridiculous amount. They also didn't know if she was going to need to be put under until they were about to do the operation. This didn't seem right to us, so we took our dogs to suburban animal hospital on state road. They did the surgery for almost HALF of what York was going to charge us including putting her under during surgery. Do not make the mistake of going here, and take your precious animal somewhere that really cares about the well being of your pet.

Charine Z.

Loving environment for both pets and owner.

Ray G

They taken great care of my first pet, Trooper who crossed the bridge 13 years ago, and take great care of my current buddy, Hudson.. DR. Wehrung is by far the best...as well as the staff......

Elizabeth Sabol

We took our family cat, Smokey (6), in for routine teeth cleaning and extraction of a few teeth. York Road Animal Hospital kept our cat under for 90 MINUTES (YES, 90) to complete the procedure. His heart ended up stopping and he died. One can only assume it was due to the extended period of time they had him out for or the dosage of medicine that was given to him. This should not have happened and VCA needs to review procedures because something is not right about leaving a small animal under for such an extended period of time. This review is intended to help people that are thinking about bringing their animal to York Road Animal Hospital. I hope no one has to endure the heartache our family is currently going through.

Karin

Love the vets here, very helpful and knowledgeable

Nick Chapple

I've been to several vets over the years. I will very easily say this is my favorite vet. You can tell they actually care about your pets and the care of your pets. They listen and explain things very well. I've gone twice and both times they were extremely helpful and took there time with my cat. I would recommend this vet over any of the other local ones.

master blaster

Always a good experience with my dog. Excellent staff and services. I highly recommend.

Kathie Janowich

I have two dogs - one is elderly with many health issues. I switched to VCA about 1.5 years ago when the older dog started having issues. Dr. Kovacic is WONDERFUL. She is very knowledgeable and caring with my dog. She checks in on her periodically. My daughter just got a puppy and she is starting to bring her dog to Dr. K as well! Great Vet!

April Thompson

I love my dog and I try to give him the best life possible. I was very unsatisfied with my current vet so I decided to give VCA a try. The staff was super nice to us and the vet who examined my dog today found a heart murmur that in seven years had never been detected by my other vet. While I was a little scared and saddened to find out that my dog needed to see a cardiologist, I am so grateful that she found this issue and took the time to explain how not taking care of it could affect my dog for his upcoming bladder surgery. Pet owners don't view their pets as animals. They are family and to lose them is to suffer a terrible loss. I am grateful to God that I chose to come here today. I left feeling comforted that my dog is going to receive the best care possible and that all of his issues will be treated properly. I also feel more knowledgeable about what is going on with him, having had his potential treatment plan explained to me and broken down where I could understand the process. You have a customer forever with me!

Matt Gabor

I have been coming here for 4 years now even since the old location .They treat both of my dogs like family. Doctor Adams is the best. It doesn't matter how far I lived, I would travel to come here, not notch people here.

Lynne Bart

take all of our critters there..caring staff

Chad King

My wife and I couldn't be any happier with the care that the VCA has provided for our dogs. They give them just what they need at honest prices. Thanks VCA!

Eric McBrian

We took our cat for a check up. He gets very nervous very easily. He did great thanks to the excellent staff. He let them give him shots and clip his nails like a good boy. Great place to go.

jill wilson

Great staff! Dr Ruff is a very caring, as well as intelligent Veterinarian! They were all amazing and gentle with my two boys (cats) Thank You for all that you do! PS ..Who wouldn't love a Dr. Ruff to take special care of your fur babies?!

Jessica Adanich

My family has gone to VCA to see Dr. Adams for a very long time. She is very kind, caring and knowledgable! I never worry about taking my two english angora rabbits there. The staff always loves to see the girls! Dr. Adams is the best! I would highly recommend her to anyone as her bedside manner with pets and parents of pets is wonderful.

Stephen Scott

Great Vet. 10 out 10 recommend!

Patric McKee

Great and loving place with doctors who care about your pet. Have been coming here 12 years with our lab mix. Dr. Adams, hands down, has always been at her best. She knows retrievers very well and has seen ours since she was 8 weeks old! The staff here are honest, compassionate, and just seem to genuinely like their jobs. A few reviews mentioned overpricing and I do believe medical costs anywhere you go will vary and sometimes be cheaper, but my dog is my daughter and regardless of price, I believe she gets the best care in the world here. I can shop for the cheapest replacement part for my car, my dog is irreplaceable.

Stephanie

Always had great experiences here! I feel as though they truly care about my dog and his health. I appreciate the follow up emails and phone calls. I made the mistake of taking my dog to a different vet because I moved and was further away. I will definitely be coming back!!

Jeff Faber

We've had a pleasant experience each time we've brought our dog here. They seem to really like animals. The wait wasn't too bad each time. Of course anything vet is expensive and its no exception here.

Richard Manco

My three fur babies go here and they are fantastic.

Cate Burnham

I’ve taken my cat here for the past 3 years. The doctors and staff are incredible.

Donna Hupp

My family has been going to Royalton Road, now York Royalton or something like that!! I have had wonderful experiences with Dr. Edgar (retired I think) Dr. Adams, Dr. Wearing and Dr Kovacic. Love these doctors. I don't live close but it is worth it for the exceptional care they have given to all of my dogs. We recently inherited Baby Girl and they (everyone in the office) have been wonderful to our Baby Girl from Shreveport, Loisiana.

clarissa fox

Said my dog had kidney stones and theyll pass. After taking him somewhere else and them doing tests it was a tumor the size of his bladder that was cancer. I lost my dog last night because they didnt go through more testing like they should. I will never bring my pets again.

Drew Kline

Friendly staff. Very knowledgeable and compassionate.

Jihyun Kim

Took my cat here twice for the last two weeks for her decreased appetite. They asked me questions about the cat they never answered or followed up anyways. What's the point of asking me about her bowel movements, odd behaviors, or irregular breathing if you will toss it with "oh, cats do that sometimes". They left me still clueless and confused. After spending nearly 700 bucks for two tests and seeing two doctors, my cat isn't still well and all I hear from the doctors when I call with a concern is "wait and see if she gets better". I could not find a sign of concern or seriousness in the staff's voice when I was on the phone with some questions. The staffs were more concerned about taking cat's profile picture than actually taking a look at her. They take your pet to the back of the room which I'm not a fan of (after hearing my baby scream and cry like she never has before). Drawing blood sample or giving a vitamin shot can be done in front of the owner for sure. And lastly, dear staffs, please stop putting lotion or any scented products on your hands before handling the animals. I could not stand smelling peppermint lotion on my cat's coat and seeing her licking it off for hours when we got home. Today I'm taking her to a new vet. Hope this one is any good.

Joesph Dudas

Dr. Friedman murdered our dear cat and companion he was a rescue cat in the prime of his life only to have it cruelly end in the hands of a MONEY grubbing QUACK. SHE DOES NOT DESERVE ANY STAR. OH CHECK the BETTER BUSINESS BUREAU they are not a member and have terrible reviews.

vickie michel

Great and friendly

Mary G

My cat was having health issues. I brought her here as a follow up to the pet emergency hospital. I can't praise them enough! They have been taking such great care of my Marley! Dr. Friedman is wonderful! She has even called a few times within the week to check up on us!

J Wn

Dr Adams is probably the best doctor I have worked with. MD, DDS OR vet. Zeke likes seeing her

Jan Cartwright

They seem to care but it's hard to get the vet to respond to concerns & requests for refills on prescriptions

Paulette Cotleur

I,love this clinic. Everyone is very kind to,people and furbabies.

Lynette Corn

Was great when I had dogs, but I hear Dr Ruff retired. My dogs passed a few years ago & I haven't been back since.

Joel Thompson

We love taking our dogs here! We actually moved away from North Royalton a few years ago but still make the 30 minute drive to come back. The staff here is always great and its a very fair price for services!

Jenn Cehelnik

It has almost taken three years for me to write a review about the horrible experience we had with Dr. Ruff. My dog was taken to her for difficulty breathing. After 400 dollars worth of labs I got a phone call saying that she thought it could be his prostate ( mind you my dog was not even 2 years old at the time.) I asked how his lungs sounded and she replied they sounded fine and to bring him back if he was not better in 24 hours . Thankfully we didn’t listen and took him to the emergency vet. My dog had a collapsed lung and had almost 3 liters of air removed from his chest right when he arrived due to a spontaneous pneumothorax. He went on to have emergency surgery to have his right lung removed. Had we listened to her and waited he would have died. We all make mistakes and I understand that, however they never even called to check on dog after the emergency vet called and told them what was going on.

Cz cZ

The only place I will take my pets.

Andy Repp

Awesome place... Amazing staff, just a bit pricey.

Just Jo

Friendly staff

Diana Hysek

Everyone very nice and professional. they try to work with your budget.

Sean Caldwell

A bit on the expensive side, but they have always been reliable.

Lacey Woods

My doctor was on point. Explained what the issue was, not only medicated my dog properly, but gave solid advice.

Lucian Dingess

The people are thoughtful and caring and try to do the best for you and your pet