Reviews of Ark Veterinary Hospital (Veterinarian)

Lisa Werner

I have been with this practice for a long time (I believe I am patient #26), and I have stayed this long because of the consistently high quality and extremely kind veterinary care my pets (and I) have received. Unlike many vet clinics, everyone at the office likes people as well as pets. They will recommend preventative testing on a certain schedule, but no one judges if you choose to skip some of it. As my pets have aged or gotten sick, Dr. Bill Kellner has always given kind and practical advice. He has never suggested crazy cancer treatment that wouldn't work but has suggested it if he thought it made sense. I've always been told the odds and the impact on my pet's quality of life, and no one makes you feel badly for talking about costs. Once, when Bill suspected cancer, he insisted on a test to confirm rather than simply treating, because he wasn't sure enough of the results based on the X-ray. We did a stomach biopsy, and my cat had an extreme form of ulcers. She was medicated and lived 8 more years--to age 18! I mention this because the testing proved to be absolutely necessary. My cat was treated, her life improved, and she lived a long time. People complain about costs for all vets, but I've found that they make practical decisions at Ark. In that case, yes, we paid for an X-ray and a biopsy--but the X-ray might have ruled it out and was the less expensive and less invasive option, so it was the right place to start. I have dogs and cats and they love both. We have seen the younger vets now, Dr. Sarah Smets and Dr. Andrew Koenitzer, and both are kind and thorough.

Peach Anders

I bring my dogs and cat there they are very good with my pets. I wouldn't take them anywhere else

Anna Keller

My cat always gets the high quality attention and service that she needs at Ark Veterinary, and the team goes above and beyond to make sure that she gets the best possible medical care and I have information about each step of the process.

Raely Coffey

The staff is so friendly and caring! I'm so happy with them!

Andi Williams

The vets and staff at Ark are wonderful. They treat my pets with great care and compassion.

Alan Rinfret

Had to euthanize my cat today. An event I never have grown a tolerance for. The veterinarian and staff at Ark couldn't have been more professional and caring. I'll be getting another cat and the only veterinary clinic I'll consider will be Ark.

Candi Knowlton

The staff are wonderful and caring, they are always very accommodating with scheduling appointments. I have brought my pets to the ark for many years and wouldn't consider trusting my dogs health and well being to any others.

Elizabeth Skypeck

Dr. Gary Solow is a fantastic vet. He is also a great source of information. The staff is welcoming and efficient. I am really happy to have my dog cared for at ARK. Now that Gary has retired, Dr. Andrew has admirably filled his shoes. I trust Ark- and our dog is a real problem puppy....

Peter Loomis

The staff is very friendly and compassionate. The care provided is excelent.

sue schermerhorn

We've always taken our dogs and cats to the Ark and never once been disappointed even with the most challenging cases. Always had excellent, knowledgeable care and caring people who genuinely love what they do. Since our dogs are easily bought, and the treats are delicious, exams go very well!

Get a 2nd Job

I brought in three very small dogs, all indoor dogs about 2 lbs each. I emphasized that they are indoor dogs who never go outside. Dr. Manges recommended a heartworm test for all three. I went along with it, at 50 dollars per dog. Afterward, I learned that heartworm is not common in Northern Vermont, even for outdoor dogs. Since it's transmitted by mosquito, the odds of my indoor dogs being infected= almost zero. I was naive on this issue, and I felt that Dr. Manges could have better informed me before I spent $150 on this test. EDIT: "We are treating several dogs for heartworm." Dr Manges gave me the exact same line when selling me this unnecessary test. Heartworm is rare in cold climates.

Suzanne Blanchard

Always there for our Joss, excellent care!

casey

The employees are very helpful and kind. First time bringing my cat here and I was very pleased. They did a very thorough examination and gave me all my options and quotes on prices for services needed. Pricing was quite fair and they were sure to let me know of all discounts offered.

Frances Foster

All I did was pick up some pills. I think getting a questionnaire about this is ridiculous. A waste of time and annoying...

Lynn Jerger

The staff is very caring and knowledgeable

Michael McKelley

We had scheduled our 14-yr old lab to be euthanized on Friday. On Wednesday night he was worse and in more pain. My wife called early Thursday AM and the folks at ARK told us to bring him in right away. They were able to take him immediately and we were so relieved that his suffering was over. They were thoughtful and kind. We will always take our pets there.

Marie Love

The staff really have a soft spot for animals and care for them!

Murat Bakan

I have been visiting places for the last couple of months and I was always happy with all of their services.

Glenna Woodhull

My animals love these guys

Angela Carr

Great doctors. Cost a fortune though

David Pye

These folks take great care of my furry friends.

Todd Johnson

Great service, friendly people.

Diana Van meter

My daughter use to work there and loved it. She was telling me about Dr. Suttle , and she spoke very highly of her. I went to see her with my dog and she made me feel right at home. I look forward to seeing her and so do my pets.

Susan Landsman

The entire staff at Ark Veterinary is absolutely wonderful. They cared for my two cairn terriers from puppyhood to their final days 18 years later, and for my cat as well. Dr. Solow's superb veterinary skills and perspective are matched by his sensitivity and respect for the animals he cares for, and for the human and animal bond. My dogs loved going to Ark, and were always greeted with genuine warmth and enthusiasm. The staff were integral to the joy I experienced with my little guys. A friend who was with me on my dog's last day, was so amazed by Dr. Solow's gentle, reassuring, and loving nature, she said, "Wow, when I get my next dog, I'm switching to Ark!"

Brian Sampsel

this place may be a little more pricier than some vets, but as for the care they provide. truly worth it. they so have a love for the animals they treat. and our dog loves coming here!!!

Peninnah Ragasa

Kudos to whoever manages this facility. The building is bright, clean, and organized. They have an up-to-date billing and scheduling technology. The staff are quick to respond, knowledgeable and always with a smile. Maybe because they all LOVE animals? Keep it up!

Karolyn Starr

They are the best they treat my dogs just like I do like my kids

viki zulkoski

I have entrusted Ark over the years with the care of my beloved cats and dogs. Though the Vets have changed, the level of care has not — it is excellent. The 'front of house' runs efficiently and professionally which is so helpful when dealing with what can be a stressful situation. Waiting times are manageable and the location is convenient. The facilities are clean and the waiting room is large enough to accommodate several clients. Keep up the good work, Ark!

Jerry Thomas

Good.place to take a pet freindy and quick Prieces ok too clean also!!

James Watkins

Dog actually pulls on the leash to go visit there. The staff are friendly and seem to truly like the animals/pets. There is a fenced-in area out back for play time and waiting. I don't know if they do any large animal work or just pets. They seem to be pretty good, but then again I'm not a vet. They're not cheap, but then again all vets seem to be pretty expensive.

Mary Dunne

Ark Veterinary Hospital has been a great Vet to bring our chocolate lab, Charlie, to! He has allergy issues and they have really worked with us to bring everything under control and to keep him comfortable. I would recommend Ark to anyone for good, quality care for your pet!

Catherine Curtis Martinez

Compassionate and pragmatic- good with pets AND their people.

Lia Wrenn

We cannot say enough good things about Ark! When we first moved here it was recommended to us and we started out seeing Dr. Solow. Dr. Solow has since retired and now we see Dr. Kellner, who is incredible! He recently operated on my dog and has been nothing short of amazing during the whole experience. Everyone at Ark has been so kind and thoughtful, and they all know my dog when he comes in. Whenever I have called to ask questions they answer promptly. They also fit me in quickly for a visit when I was worried about my dog post operatively. Cannot say enough good things about this place -- we are really going to miss them when we move! Thank you Dr. Kellner and team!

Ruth Hagerman

Easy to make an appointment, easy to get to, knowledgeable techs and vets. Recommended by the cat!

Deb Quillen

Outstanding care for my pets who are more like my furry children The staff is caring and always willing to assist

Carolyn L Haas

We have been taking our fur babies to Ark Veternarian Hospital for 31 yrs. We have never been disappointed with the care they have received. We did not always live in the Wooster area and still chose to drive from New Phila and now Strasburg, for our dog to have the best care.

Valeri And Dan

Much gratitude for helping us to navigate the extremely difficult decision to end our dog's suffering today. It is not an easy task but one that is necessary sometimes and you performed it with love and understanding.

amy jolliff

Very caring.

Deborah Gauthier

I have been a client for many years. I would recommend Gary Solow to anyone who asked as well as Bill Kellner. Ark Veterinary is the only place to take your pet. The kindness and support Ark gives to every client is impossible to describe. The staff are extraordinary and you know when you walk into the office you are welcome and they care. My first group of cats lived wonderful lives because of Gary and Bill and now we are starting a new family with the kittens. Thank you for all you do.

Stacy Martin Ohio State Bullys

Great staff..love the vets and always feel welcomed coming in.

Lois D'Arcangelo

Dr. Kellner and staff have always treated our pets with great compassion and skill and us with insightful understanding.

Laura Armell

Wonderful vets and techs. My pup was very ill and they did everything they could and saved her!

Traci Jacobs

The staff are so compassionate. So very friendly. Very welcoming.

Carrie Winkler

Great people, affordable and local.

Ava sullivan

Great staff great prices,took good care of my cat ,very clean

Ida Ludlow

Wonderful, caring and knowledgeable doctors. Kind and professional staff. We completely put our trust in Ark Veterinary Hospital. Doggies love everyone at Ark!

cindy Bateman

Very professional

John Beal

Very welcoming staff and superb veterinarians. They work to get your pet in quickly when you have a concern.

jeanne williams

The BEST vets in town! Nicest staff!

ShelburneCountry

Never before has Levi wagged his tail going IN to a vet. They do an amazing job there, and treat the dogs with a gentle touch that they seem to appreciate.

Skylar Billingsley

Nice place. Staff was very friendly to my family and our cat.

Cheryl Owens

After cycling through several incompetent vets in the area, thank goodness we landed at Ark Veterinary Hospital!!! They have been wonderful!!! They were able to accurately diagnose (when no one else seemed to be able to do so) and help us manage ongoing health issues for our furriest family members. The entire staff is amazing and I'm very impressed with how quickly the doctors get back to you with answers to any questions. We will be Ark Veterinary Hospital patients for life!!!

kim kanios

Dr Kellner & staff have taken very good care of me for 9 1/2 yrs. They suggest what's best for me but allow my mom to make decisions on what's best for her too. I can't say enough good things about them!

Zani Lewis

We have been using Ark for 19 years now. My pets have been welcomed and well-cared for. The vets have always been wonderful about explaining the various different treatments versus the risks and supported my decisions. My dog loves the treats!

Charlie Craciun

The most rude and disrespectful vetinarian I have ever come across. After talking to the woman at front desk and speaking with the vetinarian for minutes I decided to leave with my pet and go anywhere but here. Zero class

Judy Christensen

Dr. Gary Solow is the best! Fenway loves ARK!

Tammy Cox

Friendly staff! Explained everything before our dogs surgery.

Diane Tayeby

Annabelle loves going to this vet practice. She's treated well and we feel like the prices aren't inflated.

Vicki Schwarz

I do like these guys, and the doctors. However, I really dislike the idea of making a business like this a profit center. They have not seen my dog in 7 months, and want to up charge me a "Wellness exam fee" of 60 dollars. Mimi stated that they administer rabies or boosters without this to "Make sure my dog is perfectly healthy"

Hallie Morris

Very caring and understanding people. Great with all of our animals!

Melissa Slawinski

Had same day appointments available. Vet was very informative answered all my questions. Got my dog feeling good again. Prices were fair I think. $50 for a dog visit. The only thing is I think the $50 visit fee should go towards something if you end up needing test or if your in for more then just routine stuff.

Sarah Freeman

I may be biased, because I’m an employee, but Dr. Suttle & Dr. Wellert have both helped me tremendously with my cats. I have one cat in particular that has urinary issues from time to time & both doctors have gone above & beyond to help my kitties. They’re also a joy to work with!

Paul Urband

Fantastic veterinary care. Great staff.

Tracy Kolarovsky

Friendly staff and great personal care for the human as well as the pet!!

Michael Abrams

Under Dr. Solow as owner and also on staff as a vet, this was a stellar practice. With him gone, however, the deficiencies have become glaring. Neither the new owner nor the vets on staff seem to appreciate the vital importance of presenting their customers with all the treatment options for their four-leggeds so they can make their own informed choice. We lost our wonderful cat Armand recently, and I would like to share our experience. Armand had been diagnosed with kidney disease, and it had progressed. When we brought Armand in to Ark, their vet could give us no option other than eurhanasia. We were put in the position of having to track down Dr. Solow who was able to suggest diuresis as a viable option. Customers should never be put into this position. While giving customers all of the options may have no effect on the ultimate outcome of a condition, it can make a big difference in the way that the owners feel. This is something that neither Dr. Kellner as owner nor the staff vets seem to care to understand. As a follow up to my original post, I find that I am being cyberstalkef on LinkedIn by Armand's vet. My advice is to stay away from these people.

Margaret Munro

Quick, efficient and caring service at a time of great stress for me as I tried to export my cat to Costa Rica. The experience at Ark Veterinary Hospital was professional and to the point, with no waiting (very important as I was trying to get through my lengthy checklist of things that had to happen before the move).

Davvd Johnson

Ya get what ya pay for. And Ark pays off EVERYTIME!!!! Dr. Redman is a gooooooood man.. And Doctor!! Wont go anywhere else.

Rosalie Schneider

After having no luck with our local vet we went to Ark Veterinary Hospital where we received excellent care for our dog. What the first vet could not do the doctor at Ark accomplished immediately and our dog is now well. We will always use Ark in the future.

Crystal Thomas

Great Veterinary hospital/ clinic. They are amazing with my dog.

Priscilla Gindlesberger

Great service and get with pets

Amber Felton

The staff seem nice and friendly but honestly, nice and friendly do not equate good care. I took my cat in to have a scope done on my cat's ear because my primary vet clinic did not have one. My cat had been struggling with inner ear infections. And even though Ark knew this and had his records, they insisted on more blood work being done. We did the blood work on him and all of a sudden he was FIV+ even though he tested negative for it back in 2016 and has been a strictly indoor cat. Okay, so they ran the same sample again and all of a sudden he was FIV-. And that was the end of that. They never mentioned the scope again, they never offered any other solutions for my cat. And the receptionist made a big deal about my vet clinic being closed down for the week of the fair and then proceeded to badmouth another vet, Cleveland Animal Hospital, about their prices. It was very unprofessional to talk bad about other clinics. Well, now I have a dead cat because in the meantime of trying to find another vet with a scope, his infection came back full force and my furson ultimately succumbed to it this time. My heart is in shambles and I'm hurting so much and I feel like this clinic failed him and me for not listening and doing the scope like I had initially wanted. Instead, they just gave me an almost $500 dollar run around. Of course, I didn't care how much money I had to fork over because my baby boy was worth every damn penny but if they had just listened to me and did the scope to figure out what was causing his issues, he would still be here. If you value your pet at all, go to Mairs Veterinarian Clinic. While they didn't have the scope to use on my kitty, they took such good care of him in other ways and were truly caring and loving towards him and his needs. And they definitely aren't in it for the money like Ark and all these other places are.

Robin H

Thank you so much for helping Raven today! Will definitely be back with any future needs!

Ashley McAvey

I have been taking my beloved animals to Ark for the last 10+ years and am continually impressed with them in EVERY aspect. They are incredibly competent, calm, smart, kind, efficient, helpful, and do all they can to keep costs down. FIVE stars for Ark and specifically Nicole who has been there for us in many, many ways through the years with a can-do attitude and beautiful and warm smile. SO grateful to have them in our amazing town!

John McHenry

I actually work for FedEx and deliver packages here almost every day. People are very nice and seem to care about all the animals that come in.

Kitty Boyan

After several disappointing visits to other vets, we asked a neighbor where she took her dog. Without any hesitation, she answered The Ark veterinary hospital in Shelburne. Travelling the few extra miles (we live in Burlington) was well worth it! Drs. Kellnor and Sole as well as the rest of the staff were great with our dog. They all took the time to allow our dog to feel comfortable with them and earned lots of love from the healthful doggie treats they gave her. They took the time to listen to my concerns and answer any questions I have, petwise. They send postcards with reminders for when to set up appts. and which shots she'll be receiving. In my humble opinion, they're the best!

Mark Wetmiller

The folks at Ark have taken care of Mika since birth (9+ years) and JoJo since we adopted (4+ years). Every step of the way they have been there providing best quality healthcare and in the few (whew!) times we had immediate needs. Our girls love going into the office and the ladies out front know them by name. I can't imagine a better resource for my dogs and believe me, I'd never settle for less for my girls!

Jenny Myers

Love Ark Veterinary Hospital. Compassionate and caring staff and well experienced veterinarians.

Rushdiesgirl

Dr. Bill Kellner and all of the staff at Ark are amazing. There are not enough superlatives to describe this practice - by far the best veterinary clinic in Chittenden County and beyond. Eight years ago a close friend recommended Dr. Kellner. At the time, my then two-year-old dog had begun experiencing severe orthopedic issues. These issues were misdiagnosed/incompletely addressed by other local clinics, with less than ideal outcomes. As soon as he began seeing Bill and was properly diagnosed/provided a treatment plan that was effective, the improvement in his mobility and comfort was remarkable. I attribute my now nearly eleven-year-old, large mixed breed dog's life to the care and treatment he has received at Ark. Whether you are just looking for an excellent vet with a lovely, top-notch facility for routine care or if you're like me and have a companion animal with a condition (or host of them) that requires a knowledgeable, experienced vet who works tirelessly to try to find the very best outcome possible, who will genuinely treat your animal with the compassion and care he would give to his own, then it's the place to go. All of my animals go to Ark. I wouldn't take them anywhere else. As an aside: my friend who recommended Ark moved out of state. He lamented he can't find the same quality of care in his new stomping grounds that he took for granted here. He scheduled a routine care exam with Dr. Kellner during his vacation, driving four hours just to take his pup to Ark. Mind you there was nothing pressing, he just wanted to be satisfied she would receive a proper semi-annual physical exam while she got her shots. If that's not a testament, I don't know what is.

Keith McComas

they take great care of all of our pets!

Adrianne Gilbert

Brought my rat there since she had a respiratory infection, and everyone there was so nice and caring. I wish I had an animal requiring routine check-ups to bring there since I had such a great experience!

RICK HELLER

THIS IS THE VET HOSPITAL ALL ANIMAL LOVERS/OWNERS SHOULD TAKE THEIR CHERISHED PET FOR THE BEST AND MOST THOROUGH CARE YOU COULD EVER ASK FOR.....WINSTON AND WALLY HAVE BEEN GOING FOR YEARS. THEY LOVE ALL THE STAFF AND CAN'T WAIT TO GO,,,,PROBABLY FOR THE ATTENTION AND TREATS..... IN ANY CASE, HEALTHY AS CAN BE AND BOTH GETTING UP THERE IN YEARS. YOU WON'T BE SORRY IN SLIGHTEST FOR LETTING THE ARK CARE FOR YOURS TOO.

Stephanie Stiffler

Took great care of our dog boarded for a week!

Kevin M. Sanders

Very caring pet care facility with boarding space and late hours Monday for working people.

Freebird Tina

Very kind and compassionate staff that genuinely care about your pets. Highly recommend them.

Liza Cowan

Ark has helped my pets with their expert care. The whole staff is wonderful. They listen to my concerns with respect. My dog and cat love them, too.

Trent Frazier

Staff is so friendly, always looking out for your pet. Would reccomend to everyone!

John Thomas

Good friendly service for our kitty

Kenneth Lemieux

Pet place

Jim Plper

I took Gracie in there this week she was sick. They are very professional the staff is very friendly and carry. The only thing I have a complaint about is I had to stand in the examining room. Waiting for the vet. The problem is there's no stool in there the set down when you're waiting. I'm not as young as I used to be I was about halfway tempted just to walk out of there and go set in the lobby. This is never been a problem until my dog got sick. Normally I go in there and we're in and out. So I hope you see this and put a stool or a chair in there for people to set they have to wait. And believe me what I paid you that day you could probably put a recliner in there. I'm not complaining I'm just trying to make a point. On second thought yes I am complaining put a chair in there.

Diane Sargeant

They are always very friendly and helpful with suggestion and ideas for all kinds of problems that I may be having with my pets. Have been going for many years and like everything about them.

Adventures with Gnomie

Friendly staff

Gail Cottrill Dedic

They are very caring about your loved companion and your feelings.

Joe Lemaire

Amazing people! Took care of my dogs tooth issues with no problem!