We offer you the reviews of people who use the products of Matthews Animal Clinic (Veterinarian) in the area close to North Carolina.
Now this business gets a rating of 4.7 stars out of 5 and this score was based on 236 reviews.
You may have noticed that it has an average rating is practically the best one, and it's founded on a very high number of feddbacks, so we may conclude that the rating is very reliable. If many people have bothered to rate when they've done well with the service, it works.
You know that we do not usually bother to give tatings when they are positive and we usually do it only if we've had a problem or issue...
This Veterinarian is included in the category of Veterinary care.
We just returned to Matthews after 10 years with our 10 year old cat. There was no question as to where we would take him for vet care. MAC cared for our first kitty for 20 years from early adulthood to her last days, including several years when she had kidney failure.
Friendly doctors & clean facility
Prepare to be here for extra long. So far I always had to wait 30 to 40 minutes after my appointment. I keep on coming here because the veterinarians are great but it is getting old.
My fur babies loves the doctors and staff here, and if they love it so do I. The staff is always happy to see you, they go out the way to put you to ease with whatever the situation is. The doctors is the best with cutting edge knowledge on medical issues with your special fur baby. The office is was always clean, and fresh. I really love this service, hey they get an outstanding in all departments.
I love the vets there, very compassionate and always give my dog the best and most accurate care and treatment. However the receptionists are always very rude and snappy over the phone trying to make an appointment and in person like you are an inconvenience for calling.
Caring & affordable.
There was a scheduling error and they actually didn't have me on the calendar for my pups surgery. Unexpectedly, the nice folks checked with the Doctor and actually was able to work us in! Since I had taken a day off from work, this was a very kind and professional thing to do. My pup's surgery went well and received a call from the doctor after he wrapped everything up. Great service, fair prices and couldn't be more pleased with this clinic. Thank y'all!
Very kind and compassionate staff. Doctors very knowledgeable and gentle.
Matthews Animal Clinic has been by far the best vet our family has ever taken our fur babies to. They care. They respond. They don't push anything. Pricing is very reasonable for such a large professional practice. Four years ago I had to make one of the hardest choices to say goodbye to my 13 year old cat. Dr.Brader as well as the entire staff were so caring and made the experience a lot easier than it could have been. Our 9 year old dog has been a patient for most of her life and she gets top notch care with medication decisions, exams, boarding, and grooming. I would recommend MAC to any friend or family member in the Charlotte/Matthews area. Nothing, but the best! Thank you all for loving Jordan!
Dr. Meadows is amazing! The staff is always helpful and prices are extremely reasonable.
We made an appointment 5 days in advance for for Wednesday at 1:30. My mom showed up their only to be told that they didn’t have us listed for an appointment. So they told her to wait. She waited for almost two hours for an opening. Then on the phone we were told it would only be $53 per dog, $106 in total for a physical plus a prescription for heart worm medication. Well imagine the surprise when my mom finds out the real charge was $318? Then my mom tried to talk with a manager about the mix up only to be talked to condescendingly. They made my mom leave in TEARS from how rude they were to her. Terrible service and terrible people working here. I do NOT reccomend.
We have been using Matthews Animal clinic for about 4-5 years now and from the moment you walk in to the end of the visit everyone is very professional and personable with me and our dog. Whether it is a regular checkup or the one or two times there seemed to be an issue with our dog they were knowledgeable and good to work with. I would highly recommend them.
I'm so happy that you are all so professional friendly, knowledgable and give great care to both Molly the dog and Cookie the cat. You are all great!
Best in Charlotte! So lucky we found them.
Awesome vet and boarding
Experience with this visit was a nightmare....doubt re: their honesty
They have always taken good care of my life ones.Jane is always there for me,even thru the hard times........20 years of service!!!!
I called to ask about switching my dog here because it's a lot closer location from my current vet and my dog was due for some shots. All I wanted to know was an estimate of how much it would cost. The lady at the front desk was rude and proceeded to inform me about one of the medicines my dog needed in such a condescending attitude "yeah it's not what you thought" she said....excuse me? I didn't tell her what I thought. All I wanted to know was the price. I didn't ask her to teach me about head worm medication (and I'm pretty sure the secretary isn't a vet). I worked as a dog groomer for seven years so I know about heart worm medication, what's in it, and how it's prescribed. I think I will make the longer trip to ST.FRANCIS where they are SO much more welcoming and less interested in belittling potentiontial clients.
The only place I trust to take my animals.
This is hands down, the best in the area. Pricing is reasonable and the Vet docs are terrific at listening to everything and thorough. We had a sick cat that we had tried everything to save and they "held our hand" every step of the way. Added touch of sending a signed condolence card after. It's location is now our of our area as we moved, but will go the distance to take our pets here.
Wonderful group of Doctor's and wonderful staff!
We've used them for all our dogs. They're great!
My dog Maverick loves this place, only place he's comfortable being boarded at and he's does great at the appointment and his checkups with the staff.
The doctors are wonderful. Very kind and knowledgeable. They treat your animal with compassion and care
i wouldn't trust my pets to anybody but the staff in this place!! i own a cat and a dog both under 1 year old, staff is great, so patience and caring, you can see their true vocation by the look on their faces!!
Very grateful for Dr. Thompson. Unfortunately our dog, Micki, was misdiagnosed at another clinic in the area. We went to Dr. Thompson for a second opinion, and her assessment (which was much more thorough than the first vet) prevented us from a course of treatment which would have been unnecessary, expensive, and potentially harmful to our dog. We will be going there for all of our dog's medical care moving forward. Excellent vet, excellent technician, and excellent office staff. Thank you all.
One of the best clinics in the area. I moved from Matthews and still drive an hour to take my dog to Matthews Animal Clinic. The staff is great and the doctors are awesome. My little fella is 13 and very healthy. This is the only place I have ever taken him.
Friendly staff and easy to get into. Always helpful and vets will call you if you have questions
I have been taking my animals there for over 30 years. The staff is great and very kind to my pets. The Dr's are wonderful and talk with you about the care of your animal not at you. My pets are always very happy to walk in the door.
Professional and helpful! I was very stressed about my sick cat, but found the staff to be caring and professional which put my mind at ease. I now have a healthy and happy cat.
Overpriced and you just don't get the same answer from their vets. To be honest I think they just push meds and don't care about the animal.
Dr. Brader is the BEST! We took our three labs to him today and received excellent service. Not only is he attentive and thorough, he has a great sense of humor. As chaotic as our visit was with three 16 week old puppies he was great!
Always helpful, very knowledgeable, reasonably priced, and very friendly staff! We've been taking our dogs and cat here for the past 7 years. Highly recommended if you want vets who knows their stuff and have good beside manner at competitive rates.
Love the staff and doctors here. They take great care of the pets knowing they are part of your family.
Best vet
Very caring staff!!!
Best vet in town!
Good people. They really seem to care about animals, and they have really convenient hours. I would recommend.
The best
Super friendly staff, knowledgeable doctors and GREAT affordable prices!
Great staff. Always friendly. Been going here for years.
Big city professionalism with small town parking!
I have been bringing my little buddy (Sadie) to Matthews Animal Clinic for the past three years. I've never had a bad experience. The staff is helpful and professional. Sadie and I have seen several veterinarians and I've been impressed with each. She developed some heart issues and we've seen Dr. Brader primarily. I've found him to be extremely knowledgable, thorough and caring. In a time when we see less and less quality Matthews Animal Clinic has been a breath of fresh air.
Been my vet of choice since moving to Charlotte long ago. Caring, competent vets who have kept the several dogs I have owned over the years healthy.
If you are looking for a good Vet these people are super. Very caring.
Thank you to wonderful people at Matthews Animal Clinic. Recently our lab was acting lazy and just not himself. We took him in for check up and Dr Thompson ran some blood work. She told us that scout was anemic and recommended an ultrasound of the Belly . Dr Meadows Ultrasounded his belly and found a growth on the spleen that was bleeding. Surgery was Scouts only option. Enter Dr. Brader. Dr Brader immediately performed surgery on scout, even though it was 5 pm, and removed the spleen. WOW! Thank you for saving our dog. Thank you!!!
Been going there for twenty years and they do a great job! This is Dr. Pritchett with Vito.
They’ve taken great care of my pets, including my pup who had heart worm.
Our dog is a customer, called at 11:00AM on a Saturday, with our dog howling so loud that you could hear him a block away. We knew it was his time to put him down. However, Matthews refused because they were closing at noon. Can you believe that? They said to take him to an emergency clinic. Well, we can't afford that. We had already checked prices weeks before, because we knew it was getting close. We had already been sedating him and giving him pain meds. So,I called again at 11:30 to beg them to take them. While I was on the phone they mistook me for another customer and said that it was Okay, Dr. Pritchett would wait to see their dog. Now, that was biased! It was okay for them, but not for us. Obviously, he was already waiting.. I think this was absolutely MEAN, not do take him in. Where is the passion when you need it??
Took my wife and I several different vets offices to find one we like. Dr Meadows has been our Vet since. When our boy Sammie got sick and passed they were very empathetic and helpful.
Great service great with our Katie
Caring and knowledgeable staff. The techs here are so kind and compassionate. Never feel rushed and the wait is never too long. Highly recommend this vet. group. Facility is clean as well.
The BEST!!!!
I will never go to another animal clinic after coming here. I price checked 10 other clinics with good reviews in CLT and this clinic had the best price for what I needed for my pup. Very nice staff, very short wait at a busy time, very friendly and informative Doc. A+
This is a great clinic. You can easily tell by how filled the lobby is on Saturday morning. Nice nurses and doctors. They will take great care of your fur baby.
My dog grew a tumor in a very tricky spot, right on top of a joint. Dr. Getz assured me that she is a skilled and efficient surgeon, and she is! She kept the surgery fast, clean, and as low cost as possible. I'd just moved across the country without a job, so when my dog managed to chew her stitches out *a second time*, they examined her, bandaged her up, and sent us home with extra meds and supplies, all free of charge. Their kindness was a huge relief for me. I highly recommend! Thanks Dr.Getz and staff!
Friendly staff - great love of animals - quick response time on phone calls and emails
Kind and caring. Dr. Ann Meadows takes a conservative approach when handling my pets which I think is much better than taking sometime uncalled for measures or treatments. I have a dog that has seizures if he enters the building. The staff and doctors have been very understanding and patient to see he is taken straight to an examination room. I know this is trying as busy as they stay.
Love them I've been a client for 4 years with my cat Marble. Great staff and caring
Called them short notice to help us say goodbye to our Pooh dog of 14 years. Dr. Pritchett was kind and compassionate, the front desk and all the assistants were so busy but took the time to help. Can't recommend them enough.
This place is awesome! All of the doctors are intelligent, kind, and compassionate. The support staff is wonderful. My old man kitty had a dental cleaning with 6 extractions this past week and they did a fabulous job!
My dog was hit by a car. I called a couple of veterinary offices. I was offered appointments hours later, in one case the next day. I called this Vet. I never got through half my phone call. The woman I spoke to cut me off and said, "Bring him in here now, we'll take care of you," My dog Sassy was a patient here before she died. They are WAY out of the way for my since I moved. No matter. I am back. There is no better Veterinary practice in town.
Love this place. Have taken my animals here since 2006. Dr. Brader has done several surgeries on my dog. He's so caring and calls me personally about her progress and test results.
Awesome place! Took my Gizmo for a haircut.... Best one he's ever had! Ashley is excellent at grooming! Very pleased with their customer service. Great staff!
Despite the obvious emotional grief I experienced during the loss of my beloved chihuahua of almost 20 years, the staff at Matthews Animal Clinic were absolutely amazing throughout the process. My fiance called the clinic first thing one Monday morning a few months back to see if there was a chance my dog could be seen asap after her health and quality of life had drastically regressed over the matter of a few days - we were able to take her in within the next hour after calling. The staff were so patient and kind in the words they spoke and their overall demeanor when providing end-of-life care for my little "Mandy". It was clear they understood that she wasn't just a pet but a family member, and we weren't just customers to them but people who were experiencing emotional trauma and heartache. They were so great and didn't even worry about receiving payment for the services at the time of visit but told us they would mail us the bill so we didn't have to deal with paying for the euthanasia in that moment.
Exceptional care, great grooming and boarding experience even with the most hesitant dogs
We love all the vets here. Have been loyal clients for years. They genuinely love all of their patients and go out of their way to provide top-notch excellent care! Would not go anywhere else.
They love animals as much as I do.
really friendly team and great vets, been taking our cats to them for 10 years now.
I've been taking my furry babies here for many years. The doctors are all caring and knowledgeable. The support staff are friendly and helpful.
First off, pretty much all veterinarians are the same. They have the same knowledge and qualifications, so it's really the attitude of the establishment that sets it apart. That being said, the people at the front desk here left much to be desired. They were short with my wife and I, and acted like we were inconveniencing them. They talked down to my wife when she asked a simple question about my dog's diagnosis. I did not get a good impression of the establishment, which is really too bad. I wanted to like this place, it's close to my house and convenient for me. Unfortunately I would rather continue to drive 45 minutes to north Charlotte to see my old vet than go back to this place.
Dr Thompson and staff are the most caring and thoughtful people. During my dogs 6 months illness and eventually passing they were kind and considerate and extremely helpful. I would recommend them any day! I will use them as my vet service even though I live on the other side of town.
Drs Walters and the other vets are the best! Very caring and listen to my concerns.
This place has been our home away from home. We have had a lot of run ins with bad luck recently in regards to health for our animals, (4 dogs and 1 cat) and the staff here has been unbelievable. The ladies up front are always SO sweet and helpful, and all of the doctors are knowledgable and caring. Once upon a time we were looking around to find the perfect vet for us, but we had already found it. I will never take my animals anywhere else. Thank you to the staff of Matthew's Animal Clinic for being amazing!
Awesome food, cool vibe. Totally reccomend
Very friendly and helpful staff, the prices are pretty affordable and the facility was clean and had great handicap access.
Friendly staff. Pleasant experience.
Ok vet clinic, just make sure next time to confirm your appointment, good service though
Wonderful care for pets
As always, enjoyed our vet visit! The staff are very friendly and helpful! Definitely recommend!
Great people!!
Great experience.
First visit.. great place. Very knowledgeable and friendly.. will be back
Everybody is so loving and great with pets, they treat them as if they were theirs. Excellent service everytime and you can tell they're not there because of just the money.
The staff is wonderful,and the vets are amazing.
Great vets. You can tell they love what they do
I've been taking my pets here for 10 years and love them.
We take our corgi puppy here and they are very competent, super nice and helpful! Highly recommend!
Good place.
They are amazing. My cat was blocked and I was having a hard time finding someplace to take him to. They didn't hesitate. My husband took him in and they took him right back and got to work. My cat is alive today because of them. His heart rate had dropped so low that I think if we taken any longer I would have lost my buddy. My cat is my best friend and part of my family. The staff and doctors were so compassionate and made me feel so comfortable leaving him with them. I could never thank the staff at Matthews Animal clinic enough. My Opie is still with us because of them.
Dr Getz is amazing! She loves Alpha and is extremely knowledgeable about his breed, his care, and his health. Marvin the cat greets you at the door along with all the other amazing clinicians with a smile and a "hello." Great veterinarian and excellent pricing.
The staff and veterinarians there are very kind to pet owners and the pets as well. The wait was long but only because Saturdays are very busy.
I have been with matthews animal clinic for 4 years now and have always had great care for my animals, a Great Dane and a cat. With routine vet care the drs always explain and help me find care that is right for my animal. My dog had to have surgery and I felt very comfortable with the staff and drs. I have always found the prices to be reasonable and comparable or less than other vets I have tried in the area.
Very friendly and caring
Thank you for always being open on Saturdays. I love knowing I can always take them there outside of work hours and I’ve always had great service here
I really like this place, the staff is amazing, I do not speak English very well and they helped me, and we understand each other!
Very good with animals
Been taking my pets for years and everyone is on point. They really care!
Wonderful practice and amazing grooming as well. They are so accommodating and genuinely interested in your pet. I have a crippled kitten , and they are so great with him . Never a discouraging word , only encouragement and positivity. Highly recommend them , great boarding and grooming too!
Great office, staff and experience!
Our family has been a happy client for 25+ years. We have had a Cocker Spaniel and a Dachshund, and all of the vets and technicians have provided excellent, compassionate care. They are all competent and helpful. They offer advice and share treatment options, but they do not try to push unwanted services on us.
They do a great job with the animals but at least on Saturday the wait was about two hours.
Good job on Kip & Kam.
Matthews Animal Clinic sees all 3 of our pets and the staff and vets are wonderful. They were able to diagnose my dog with needing a double knee replacement surgery when Animal Medical Hospital (just down the road) had failed to do so. They successfully helped us find a vet who could perform the surgeries and have been offering us post-surgical care as well as our usual vet appointments to manage immunizations, allergies, and the usual doggy and cat illnesses/emergencies. Our dog is deaf and afraid of everyone, but he is treated with such kindness by Dr. Meadows that he allows him to examine and touch him. This is no small feat! If you have a scared or shy animal, I recommend coming here.
Awesome!!!
Best service you'll get for fur baby. I would recommend them to anyone. Chris Brader is one of the best Veterans in the business.
I highly recommend this Clinic. I have been coming here for over 15yrs. Two of my dachshunds were born there. I have never had a bad experience, if they feel something is going on they are not familiar with they refer you or find out about it! The Veterinarians always take time to listen to your concerns and explain treatment for your pet. The staff is awesome! My diabetic dog was always treated like a prince!
never been here before, just moved to the area from out of state. had to put my cat down today and the vet was amazing, the person checking me in was a little rude, made say why i was there, not sure why she could not just read the appointment screen, did not enjoy having to have to say "putting my cat down" out loud in a waiting area. the vet though made it so much easier, showing compassion. did not treat me like i was just some random person putting a pet down. if i ever decide to get another pet, i will definitely bring them here. i give the 5 stars solely on the vet (wish i could remember her name)
Have been going there for perhaps 15 years and they always taken good care of my dogs! They are very caring and offer options for care whenever feasible. I would definitely recommend their service to others
Best vets in town
great people , great care
When we lived in NC for 2 1/2 years, Matthews Animal Clinic was are go to for our three dogs. My dogs experienced numerous health issues while in NC and we always took them to Matthews, even after moving across town. We worked with all the vets there, but Dr. Pritchett handled a potentially very serious issue with two of our dogs. He was amazing! His knowledge and empathy towards any our situation was outstanding! I highly recommend Matthews Animal Clinic!!
We've been clients for over 12 years. Love these guys.
They take very good care of Coco. They are the BEST!!!!
My dogs see Dr Thompson and Dr Brader the most. I do believe I've met with every doctor there at some point in the 10 years I've been coming here. Love love love them. I They have saved my dogs through a few health scares. Very compassionate.
Great service, great vets
Loving care through the end.
I’ve been taking my 13 YO cocker spaniel here since we moved to Charlotte in 2011. She has congestive heart failure and the doctors at MAC have taken great care of her. The doctors and staff are always very friendly and knowledgeable. Highly recommend!
We have been using Matthews Animal Clinic for more than 30 years. We would never think of changing to another vet. The attention we get there with all of our many animals through the years is stellar. We just went in today with our three dogs and were treated like royalty. Each dog got very special independent attention each having very different needs. I can’t say enough good about this office and their staff.
Exceptional customer service and care for pets.
I take all my dogs to these guys. NEVER had any kind of problem. If I have an emergency, they're on it. I wouldn't go anywhere else.
Fantastic animal clinic. The doctors are excellent and obviously love animals. I highly recommend Matthew's Animal Clinic.
I felt unwelcome I also felt like I was being treated like I brought my cattle to slaughter I was just trying to get my dogs foot fixed. Unsociable People worked here not Inpressed it used to be better all of my other dogs were treated way better now I'm going to find a new vet
MAC Is my Go-to! They had me at "Hello" 16 years ago after Dr. Ann Meadows checked on my late rescue "Osa" to see how she was doing on day 9 of 10 day of her meds. The fact that she remembered Osa had 1 more dosage and was checking on her, did it for me! Since, MAC has been instrumental in helping me get my doggy "Bear" to leave with me in Ghana, West Africa. They are the Best!
Would not even consider taking my dog elsewhere.
Very nice, helpful. Clean! We adopted a stray on Sunday, and they fit him in Wednesday. So grateful.
Nice people who seem to care about their patients.
I love this place for my dogs
They are expensive, but really good and nice
My sweet old girl is a 14 year old mutt and she is treated like royalty every time we walk through the doors at MAtthews Animal Clinic. From the charming tabby she likes to sniff in the waiting room to the personal texts I get after an emergency visit- the service is hard to beat. If you want a knowledgeable, reasonable and truly loving place to take your four legged family member this is the place. They are efficient, professional and very reasonable. Dr Thompson goes above and beyond for our fur baby and I am forever grateful.
Take up most are of your animals .
today we made the difficult decision to put our beloved fur baby of almost 18 years, scooter the cat, to sleep. We felt heartfelt compassion from this location from scheduling the appointment, upon arrival immediately put into a room to spend time with our fur baby,, until he was laid to rest. The staff and doctor were great seeing to our needs. We brought our baby home to be laid to rest no up sales, no pressure. I envy these people having to do this on a daily basis. I highly recommend this location to all.!! Thank-you once again Matthews Animal Clinic for helping us on our difficult day.
My mom trusted these folks for 25+yrs with all our dogs and cats, they are our primary care for our 2 cats, 5star benchmark!!
Great vets
Love this vet! Very knowledgeable staff and always gives us reminders for shots or exams. I moved from Matthews to Monroe over a year ago and I only still come here for my pets.
Matthews Animal Clinic is the best. Dr. Brader is very thorough and knowledgeable, and takes great care of my babies. I was notified of a finding on my kitty's lab results. Dr. Brader explained what it meant, and follow up to make sure my baby is okay. My dog Marley got sick this week, and was able to get an appointment with Dr. Thompson right away. She is super sweet, and thorough as well. Marley is all better thanks to Dr.Thompson's excellent care. I also received a follow up call the next day to make sure she was feeling better. That is amazing service!! The staff handled my wild kitty very well, and was able to do tests and Dr. Brader examine her without medications needed. She is not friendly outside our home, and to strangers so this is HUGE! I highly recommend them to take care of your precious fur babies.
They know how to take care of there customers, very professional
Always busy on Saturday, but good place.
The veterinarians and staff at Matthews Animal Clinic have been outstanding these past 11 years as they have cared for both our miniature Schnauzer and our recently adopted Bichon-Poo. They truly care for our dogs, and they are incredibly professional, kind and compassionate, as exemplified by what could have been a medical crisis for our mini Schnauzer Tucker last week. Tucker, as we later found out, had apparently eaten a good amount of dog toy rope (our younger dog must have "deconstructed" it). After a week of vomitting once per day, I brought him to Matthews Animal Clinic with the concern that the rope he vomitted up on day 5 might not be all there was in his stomach. Dr. Chris Brader was the attending veterintarian for Tucker, and after examining him, he expressed concern that his abdomen was tight and that there might be some kind of blockage. He suggested an xray, and when he discovered that their machine would still be undergoing repairs until the next day, he graciously suggested that I be referred to a neighboring vet clinic. He coordinated the referral with the wonderful ladies at the front desk (I believe Patty was the main one who helped contact the clinics), and they were able to send us to a very kind and capable staff at Compassionate Care Veterinary Hospital of Charlotte (**see separate review). What blew me away was that Dr. Brader insisted that I not be charged for his exam on Tucker so that we would not have to pay both him and Compassionate Care for their services. He was in touch several times with Compassionate Care as several sets of xrays were taken and sent to him, and he emphasized that if I had any questions throughout the process he would be happy to take my call and answer them. When I came by the clinic to drop off the disc with the xrays the second day, Dr. Brader took the time to make sure we could talk face-to-face so that he could confirm the diagnosis made by the veterinarian at Compassionate Care. Thankfully, Tucker did not have any remaining blockage, and after a follow-up set of xrays the next day it was clear that everything was processing normally. He has been healthy since, for which we are extremely grateful. We truly could not ask for more professional, compassionate or attentive care than what we regularly receive at Matthews Animal Clinic. Whether we go for a routine exam or for a possible medical crisis like what happed last week, we always know that our dogs will be treated with genuine love, care and expertise. We highly recommend Matthews Animal Clinic, and they will always be our "home."
I've taken all of my many pets here, for as long as I can remember. All of the vets are kind and super with my pets, and when I lost one they all signed a nice sympathy card and sent it to me. We used to come to this same clinic when I was a little girl, back when it was owned by Dr. Cleveland, who I idolized. They have never failed us, and I am moving away almost to SC and will miss this clinic dearly.
Caring and flexible staff
I am shocked to read the review concerning Matthews animal clinic and Dr. Meadows. Dr. Meadows has been our vet for over 20 years. There is a good reason for that. Dr. Meadows and staff have been exceptional in caring for all of our pets, as of right now 3 dog's and has always called back and followed up and just giving great care overall. If someone with a cat had an issue with the meds they were given and wants to make it seem like it was malicious and incompetent then they need to valuate there motives. No one is perfect but to insinuate that Dr. Meadows is cold or incompetent is an insult that I will not let go un answered from my experience with the staff at Matthews. Be rest assured that our pets are in the best loving environment available. I do appreciate that fact.
As any pet owners worry about their loved animals, this place is well over priced , doctors and staff doesn’t seem that passionate about their job. The vibes were not comforting. I haven’t been here since 2014 and accidentally booked my appointment here and now I’m reminded why I never wanted to come back in the first place. My recommendation is Mint Hill Animal Hospital, they treat you and your pet golden !!!
Over 10 years of check ups with our two cats. They sent a card after us having to put our cat down, it meant a lot. Would not hesitate to recommend Dr. Brader.
This veterinary clinic started in 1968 with services for all sizes of animals from cats to cattle. As the Matthews area became more urban it changed into a modern clinic treating dogs, cats and small pets. I have been a customer for 9 years and am very satisfied with all of Matthews Animal Clinic's services. The Doctors and the staff provide expert care to my dog. The facility is very clean and the waiting area is comfortable. Boarding and grooming services are also offered. Highly recommended.
They did a great job taking care of my two kitties. Thank you guys for all your help.
I was here with my sick dog today. They were kind, compassionate and fit me in their schedule after my regular vet turn us away. My dog was taken care off timely and at a very reasonable price.... we have a new vet now :)
The staff is wonderful. Whether we need grooming, shots, or boarding, the staff takes amazing care of Chewbacca and Piper. They know their names and are very pleasant when we come jn. I wouldn't take my puppies anywhere else, and neither should you.
Our two dogs have been patients at MAC for 10 years and we have been extremely pleased! We have had help with a number of issues some even urgent and have had access and assistance from their vets every step of the way. They are kind, smart and give commonsense advise. I can't recommend them more.
They are the best! Very kind, and they DON'T gouge you or recommend things you don't need. They are super at working your pet in without an appointment and walk-in only hours on Saturday. I've been using them for my cats and dogs for 15 years. I highly recommend them.
They are competent from the people who answer the phone, to the front desk and to the vets themselves. Always caring and compassionate and willing to answer any and all questions about our kitty best friend. Very reasonably priced. We wouldn't consider going anywhere else!
I have taken my dog to several vets over the years, and this is the first clinic I have absolutely fallen in love with. The staff is extremely friendly and helpful, the facility is clean and there is never a long wait time. If I call with a question for the doctor, I get a call back - sadly this is a rare thing for the vets I have gone to. Dr. Pritchett is so knowledgeable, helpful and trustworthy. I would absolutely recommend this clinic to everyone!
They are incredibly nice and competent
Excellent customer service with staff and veterinarians that are compassionate and caring. We've taken our fur kids here for 25 years. Really like the addition of the candle light and message on the front desk. A reminder that when other pets are crossing the Rainbow Bridge to be considerate and quiet. Remember that one day, you'll be in this situation sooner or later.
Best staff ever