Reviews of The Center For Avian & Exotic Medicine (Veterinarian)

Kelsey Parker

I have had nothing but great experiences bringing my (many) pet rats here for the last 3 years. The veterinarians and attendants are incredibly kind and helpful, the ladies at the front desk are wonderful & genius, and the office is full of boarding bunnies and birds which is fun to be around. The office is clean, I've never had to wait past my scheduled time, and they always seem to be able to fit me in last minute when necessary. After each appointment I've had there I have received a follow up call to check in on the progress of my pet, even if such a call was not really warranted. I am grateful to have such kind and attentive people available to help me care for my beloved furry friends. Even in the sad case of having a pet put down, I found the staff and veterinarian involved were collected and soothing, empathetic, and very willing to accommodate my emotions. My highest recommendations.

A. Zuck

Once again, CAEM took wonderful care of our seven month old lion head bunny. He joined the group neuter clinic yesterday. The price was right and the process was easy. At discharge, the nurse gave me precise instructions on how to care for him post op. Thank you!

Vanessa DiVisconti

Extremely happy with the Center for Avian & Exotic Medicine!!! I brought my lovebird to them who was really sick and they nursed him back to health and treated him with the utmost care!!!!! The doctors were fabulous!!!! My lovebird was seen by Dr. Cleary and Dr. Grodio!! They are awesome!!!! The staff was amazing!!!! So glad I found them!!!!

Ciara Diaz

Everyone here is super informative and helpful. Before even starting the appointment the vet sat down with us and asked us about daily care of our rabbit to make sure we had all the knowledge we needed and were doing right by our pet. They explained everything they did and were super patience with our baby.

Robina Singh

I've been going to this place since 2016. Was referred to them by a Vet in Westchester, NY where I live as my Guinea Pig Snowy's condition required an exotics Vet. Have taken my other two Guinea Pig's here since then as well. They are very professional, polite but above all, highly trained in treating exotic animals. While it is a long trip to go into Manhattan, I make the trip whenever needed as I trust them with my babies who mean the world to me! They are also great with providing comfort and exceptional service as you prepare to say goodbye to your fur babies which I've had to do.

Valerie Sandmann

I've had several experiences here. Some were routine and some were more serious, but all were always handled with compassion and professionalism. The veterinarians and staff are the best! I have birds and it's so difficult to find avian certified vets with experience as well! This center is gem! Highly reccomend for avian and exotic care.

Sara Ahisar

Nothing but positive experiences here! The staff are the most kind, caring, friendly, and knowledgeable human beings. My rattos and I are so grateful to have vets we can trust.

Elaine Vasquez

I've taken my pet to this place twice and I got to say the service is great. Its organization online and flexibility of making an appointment is on point. As well as the attention to detail that is needed to take care of exotic pets. The veterinarian that attended to my pet had a great follow up call a few days after the visit and gave recommendations to me. They are honest about the prices and can help you know what you can do to pay.

caterina proserpio

All the staff were very kind and went out of their way to help us. The care for my pet was excellent. I would recommend them to everyone who has an exotic pet.

Lauren Martin

This is an incredible place. The veterinarians, vet techs, and other members of staff are incredibly caring, knowledgeable, and excellent at what they do. Highly recommended!

Steven Vega

There are very few Avian Specialist in NYC in fact I think there are only 3. Some Veterinarians have lied and said they were Avian Specialists when in fact they are not trained in Avian medicine or treatment. That is why I only trust The Center For Avian & Exotic Medicine with my precious Orange Winged Amazon. They are #1 in service and care.

Victoria Thompson

They have always provided wonderful care for my pet cockatiel. They have always been very kind and offered very reasonable rates for top notch vet care.

Rebekah Greer Melocik

This is the BEST place to take your birds in Manhattan. The Center is clean and cheerful. The staff is responsive, kind and they have great senses of humor. The doctors are experts -- we always feel in good hands taking our two parakeets here. We are so grateful that CAEM exists!

Moira Voss

Saved my parakeet’s life! My bird had a lump near his vent and I took him to AMC who said they would do surgery the next day for $800. I decided to get a second opinion and when I went to The Ctr his vet suggested that this lump was due to an excessively fatty diet and that I would need to change his diet immediately but no surgery as that may even kill him. I am thrilled to say that it’s almost two years later and he is a happy, lumpless, thinner bird. I will never go anywhere else.

Hafina Allen

I used to love and recommend this practice. I've had countless exotics treated here over the years. Unfortunately the level of care has dropped significantly over the past year. When I took in 5 pets recently I asked in advance if a vaccine was in stock and was told if it was not they would let me know in advance. When we got there they didn't have the vaccine. Now they expect me to make a second trip in, not only causing stress to my animals, but they also want to charge $40 for an "mini exam" before vaccinating them. Following the original check up a few weeks ago, I called three times and asked that Dr. Wilson call me because I had a question about one of my rabbit's eyes. She never called. Today I made a trip in to pick up medication for one of my pets. They provide the correct medication but prescribed it to the wrong pet... who is a different species. Multiple problems and poor communication seems to be the new norm. Fortunately none of my pets have been harmed by this, but I have no confidence in their ability to provide quality care. Update: It's one day later, The read my review - result they discharged my pets and canceled our next appointment. They are refusing to treat my pets saying " I don't feel its safe for me to allow my vets to treat your pets," And they did this over social media. Since when does a professional clinic use social media to fire patents?

Joshua Lombard

We take our Pionus Parrot here, and love the staff. We also boarded her there while we were away on a trip, and they were great.

Hongfar Yee

My bearded dragon passed away march 1 2019....I had her 11years it hurt so much ..their support and careing is so over welming....they sent a sympathy card and also talked me through everything I was going through...but I highley recomend to take ur exotic critter to this place.......thank u for ur support

Anna

Wonderful place! I have a blue headed pionus named Tookie , she’s 13 years old and had been going boarding and annual checkups since she was 2 month old. I’m very pleased with the care, attention and love she receives at the center. She comes home happy and healthy flies around and talks talks talks . The staff at the center is very understanding and really try to accommodate me with different requests that I feel are important for my bird. Regards, Anna Wachtel

Marion H

Best place for parrots. Vets are excellent and will call you with test results faster than human patient doctors. Wish they could treatment!

J Stephen

They put the E in expensive.

Alice Krakauer

The Center for Avian & Exotic Medicine is a first-rate veterinary medical center, and a labor of love. All the staff are caring and empathic to animals and their humans. Dr. Lyle Cleary, who saw my blue and gold macaw Harold for digestive issues, is a smart critical-thinker with a nuanced and holistic approach to diagnosis and treatment (and he generously provided thoughtful, detailed replies to my many obsessive emails after the visit). Lorelei the Bird Whisperer was brought in to groom Harold’s beak and nails, and she charmed him. All in all a great place that I will use for all Harold’s future health care needs.

Pumpkin Apple

I unfortunately had a very unpleasant experience in seeking care for my rabbit. Dr. Wilson was rude, condescending, and offensive suggesting that because my bunny in her care had dental disease, I wasn't able to properly care for my other animals, referencing 'rabbit rescues' I should reach out to "for help." She additionally mentioned other clients only groom their long-hair breeds every 2-3 months, which is very dangerous behavior to condone due to potentially life-threatening issues that can arise from such behavior. Adding further insult to injury, when I reached out with feedback the practice owner said she was "sure I misunderstood" and thought it best I "not come back for services." If Dr. Wilson routinely suggests clients give their other animals to "local rescue groups" then sure, "I misunderstood" but if not... her behavior was wildly unprofessional and disturbing, especially given my rabbits have more space, interaction, cuddles and exercise time than those displayed in the front window of their own office. And lastly, the review the practice *requested* I leave on their site was deleted, so I'm posting it here as well. I won't be trusting them with my pets again and am exceptionally disappointed not only in the attitude of the doctor, but of the practice manager as well. EDIT: To your comment on this review: 1. My initial review, nor any since, have contained ANY "abusive language, cursing, or personal insults." I simply outlined the intensely offensive tone your staff took during our visit. The tone of this review is the exact same as the original, and if it's offensive it's because of the comments made by your employees. 2. You and your staff are sadly lying that I expressed ANY concern over an ability to take care of my animals. That was a preconceived notion the doctor had walking into the appointment, talking about my other rabbits for at least 15 minutes before even acknowledging the rabbit that was in front of her for care. I've had these beautiful animals for years and have happily provided excellent care for them that entire time —evidenced by my long history with other veterinary clinics and my $2k + commitment to the rabbit in your care. 3. The other rabbits I have are not "large"- you also just made that up. They are small English angoras. 4. Your claims that the doctor only mentioned rabbit rescues because I asked are not only A. completely false but B. erroneous in logic. Question: what excuse will you offer for her discussing a "snake hoarding client"? That perhaps I somehow asked for an anecdotal tale about a snake hoarder? Answer: No such questions or concerns were asked; the doctor walked into the appointment with a baseless, wildly inaccurate agenda. 5. They are not in a 'basement" dwelling- they are in an insulated, heated, cooled building again with enclosures that are larger than those rabbits on display in your office. 6. Your comments on this review, and your comments on many other reviews from disappointed customers, clearly show your strategy is to attack and villianze any customer who publicly vocalizes unpleasant experiences. And your public disclosure of any animal's medical history on the internet *without consent* is shameful, if not much more.

Levent Kemal Sadikoglu

Excellent vets, friendly staff, and great service.

Diana Wertz

Wonderfully caring vet that is truly dedicated to their patients. Lots of expertise and knowledge, made us feel welcome. In the midst of a sad situation, our bird getting sick, they made the best of it and we felt our bird was in the best hands possible

Joanne Hershey

The people who work there are very knowledgeable and compassionate. They will speak to you about your pet's progress at any time and treat the animals with kindness and respect.

SRD

I found The Center for Avian and Exotic Medicine through Google since Sydney, my 16 year old cockatiel was very lethargic and not eating. As a first-time client/ patient with a very sick bird, the receptionist booked an immediate appointment. Dr. Grodio initially took Sydney's vitals, explained symptoms and recommended a step-by-step work-up to see what findings are revealed to diagnose, along with an up-front estimate (low-high costs) for full disclosure of costs. Sydney stayed under Dr. Wilson's care for two nights, with the Dr's daily updates on Sydney's progress. Everyone in the office was very professional and compassionate to both Sydney and me. I am very grateful for all they did for Sydney. I highly recommend this office and lifelong medical check-ups and care for your bird, small animals.

Michelle Robles

Dr. Grodio is a wonderful, caring Vet. I would highly recommend seeing her for your pet health needs. She always makes me and my turtles comfortable. Always highly informative and shows care to your pet. She always interacts with my mikey (box turtle) and not just me which is a plus. I hope she never leaves :)

Adela Urbina

My son unlike my daughter wanted to have a turtle and a gecko as pets. The good thing is they live a long time. The turtle has always been healthy but the gecko has always had problems in the winter with shedding the skin no matter how warm and moist her humidity is kept. Come spring time she was always at the doctor's due to skin in her eye. She would get an infections, and this clinic has always been very good on giving her the right treatment for it. One thing though, make sure to have a savings account for your exotic pets they can be very costly. The doctor's love what they do and they take care of them like their own pets. One thing I got to say is, only pet lovers work at this place.

Leslie Laster

The best. no question about it. They have always treated my furry children with love, care, and knowledge. I can't express how much I appreciate having CAEM as my vet. AND MY BUNNY APPRECIATES THEM TOO!!!

Maria Rossi

Best avian vets in long island. I've used a few others. I wouldn't take my birds anywhere else. So glad I have found them...

Marie b

This is NOT a rating. Just my thoughts I have read every review that is posted and after that I have made my choice not to take my pet to this location. A lot of people seem to have had a good experience here but to many low reviews where pets have died all seem to say the same thing about how they were treated after the fact. Reading the reviews made me feel like taking my pet here would be a gamble that i am not willing to take. I will continue to look for a Vet.

Razvan Vlaicu

We bring our bunny here. After trying a bunch of vets in the city this was by far the best for bunny care. They also do overnight care when your bunny needs to be looked after for a few days.

Michael Cunningham

I went in recently because my guinea pig had developed a tumor. I have been to other vets before and I would describe the care here at slightly below standard, the interactions with staff to be poor and the price point to be about 3 to 4 that of other vets. When we came in for the appointment the office seemed nice. We showed up 10 minutes early but were not seen by a vet tech until about 15 minutes after our appointment (25 minutes after we arrived). The tech was friendly and went about his business quickly. The doctor then came in and spent less than 10 minutes with us. He was somewhat standoffish. I understand that as a vet (much like being a pediatrician) that the goal is to please me and not the animal. But he never once greeted or talked to the pig. Other vets I have gone to always greet me and then greet the animal. And talk to the animal to sooth them while examing them. I felt my pig was being treated like a farm animal, not a beloved pet. I asked for an estimate for the suggested surgery and the vet said he would be back shortly with an estimate. About 10 minutes later the tech came back with the paperwork. It seems strange to me that the vet would not do this himself. When I had questions about the estimate the tech had to relay messages back and forth between the vet and me. At this price point, I expect better service. I would recommend going to the exotics team at the Animal Medical Center. Not only are their vets consistent (not random subs like here) they actually care about the animals they are treating.

Mark Berger

The best place for highly professional and compassionate care for your avian pet. My African Grey had a serious health problem that was excellently taken care of by The Center.

Nelson S

Knowledgeable and skilled doctors and friendly and helpful support staff make the center for avian and exotic medicine one of the best places to bring your exotic pet. The help and love they provide to our bird is one of the reasons we will remain life long patrons.

Janice Lee

CAEM has provided thorough and compassionate care to my two birds for 5 years.

Sandra Erica

I had 2 good experiences here. Yesterday I was scared my finch was sick & I thought she wasnt going to make it. they took my finch in right away. Found out she just couldn't lay her egg but they were very helpful & informative. My finch is so much better now, shes back to normal& 2 weeks ago I brought my bearded dragon for the 1st time everyone here was pretty nice & helped me out with my concerns. I will definitely be coming back here!

sirenrose R.

Sorry to say, my granddaughter had no luck with this Vet care. She took her pet Gecko last week, for treatment due to an abscess on his hind leg, and not moving his bowls or eating, they drain the abscess, and gave medications. But a week later her beloved pet passed away. The 2nd Gecko that passed away within weeks after being taken to this vet place. My granddaughter is heart broken. No more pets for her. Can’t say this place helped at all, and don’t recommend either. Very sad!

Alixandra Prybyla

I first brought my guinea pig, Bashful, here on Christmas Eve for an emergency vet visit. They were incredibly accommodating in squeezing us in for an appointment, especially at such an inconvenient time--and the care we received was top notch. Bash was treated and had a full recovery, and the advice I received for further pet care has enhanced my boy's life tenfold. The nurses are warm and highly competent, and the vet we see, Dr. Cleary, is extremely knowledgeable, patient, kind, and helpful. I now come here to treat both of my guinea pigs. I'm amazed at how affordable they are for such specialized services. I trust CAEM with my precious pets' lives, and feel privileged to do so. For anyone looking for an exotics vet, look no further: you've found it.

Julie TBen

From the moment you call or walk in through the door, the staff are courteous and professional. The vets and assistants are all very caring and understanding with your questions regarding your pets. They don't rush you. They take their time.

Ceren Ercen

Incredibly qualified and expert staff, practical approaches and just staggeringly professional and solid medical expertise.

Lisa Lombardo

They take great care of our guinea pigs! We come here to board them, too.

Tracy Curet

I cannot write enough wonderful things about CAEM...they go above and beyond. Everyone at CAEM has been compassionate, caring, understanding knowledgeable, the very best. They gave given Tita peach-faced lovebird the best quality care and call every day to check on her. I am forever grateful for CAEM.

Sabine S.

I would give more stars if it was possible! I love the caem and so do my bearded dragons! Dr. Cleary and the staff are just AMAZING, after saving my females life with surgery the excellent care didn't stop. They spoiled her during her stay, understood and were more than patient with me, a crazy worried dragon mom. My dragons always get perfect treatment, no matter what we come in for, never get spooked, never black beard and seem to enjoy our trips there. Every question is always answered and all treatment options explained. I CAN'T THANK DR. CLEARY and THE AMAZING TEAM ENOUGH for the wonderful job they are doing.

Alex-Shin Ashley Walker

Took my ferret here a while ago to check out something, didn't take too long till they could see me. They certainly love what they do there and are very passionate about the animals. It was my first time at the vet and It made me feel so much more comfortable and confident in their service just how they handled my fur baby alone.

Riff Kidd

Great place for exotic animals

Kim Opiatowski

Dr. Cleary is a super very vet caring. Staff is super nice. Easy to book an appt. Just a great place to take your birds!

Sandra Jarmuth

I am highly satisfied about the service that was given to my flightless finch. The finch is flying once again. Everyone was kind and helpful.

Megan B

This place was incredible! I was hesitant to get my rabbit spayed because of the cost, so when i found out they did a value spay/neutering clinic for cheap, I jumped on board. They did an amazing job, and my rabbit fully recovered in 3 days. They gave us medicine for our rabbits and the instructions on how to care for them post-op. They even called me the next day to make sure my rabbit was doing well after the surgery. I highly recommend this place!!

Roni Free

The staff is very friendly. And the doctors are very knowledgeable.

Safina Bhatti

The only place I trust my pet rabbits. Great care and experts in exotic animals.

Susan Walsh

This is my top choice for my budgies’ veterinary and grooming needs. The space is always clean and calm, and the staff always efficient and kind to my birds.

Jasmine Zhang

this is the best place. they're so knowledgeable about rats (probably all avian and exotic animals) and they not only know and help, but they genuinely care so much. they make it super easy to book appointments and even keep in touch to see how your pet's doing, when's convenient for you, and give pet lifestyle/health advice too if you ask them. we live about an hour away by subway but we still go because they're the best and our rats feel most comfortable there (compared to other vets). cannot endorse this place enough

Nora Presutti

I have been bringing my parrots here for over ten years. I have also boarded my Sennie here. Wonderful office staff, vet techs and doctors. Very, very flexible for avian emergency appointments. These folks know what they are doing and really take an interest in your companions' well being. My only regret is that several of the doctors have left over the years. Still, they are extremely competent docs and techs. I used to bring my birds to NYC's Animal Medical Center (20 yrs ago) - they were amazing; and because it is a teaching hospital, my vets would come and go. However, I always felt like my parrots and I were just numbers and that no one knew me. It is a very large hospital but it was missing something with some staff. That is at least my experience. When recession was rough - they "closed" the Exotics Dept and I had to find out about it from a parrot group online after the fact. Very bad and inconsiderate. I'm very happy to have nestled in to The Center for my babies' well being. I always know they are un good hands.

Karen Cofresi

I am not sure where all these wonderful reviews are coming from, or they simply have the staff write them. I had 2 guinea pigs within a months time die after surgery at this place. The second pig I NEVER saw the doctor. A staff member took my pig in the back and the next day when I picked him up another tech brought him out. I called the morning I was to pick him up three times and was told I would receive a call back about his status. Ninety minutes later and NO CALL! Finally after carrying on and demanding to speak to someone I was told pick your pig up by 2 we are having an event here today! Upon arrival the front office was full of boxes and set ups for a Teach Your Bird how to Play exhibit, while my pig was who knows where. Again, I picked him up and NEVER SPOKE TO NOR SAW A DOCTOR. They made sure to charge my credit card asap. That they know how to do. How do you do surgery and not call the owner? How do you charge 700 for surgery and not once see nor speak to a doctor? Ohhh that's right, I was told they were understaffed because another doctor was on maternity leave too long and this doctor was over burdened. Every time I called to state my pig didn't look good, was losing weight, etc and tried to get an appointment I was told the earliest was next week! Both my pigs are dead. I called last week for an appointment and was given this coming Sunday. I explained he was losing weight. He didn't look good and nothing. Do yourself a favor and do not bring your sick Guinea Pig to this office, or they will be dead within two weeks.

Laura Witwer

100% recommended! We brought our rattie in for respiratory issues. The nurse was absolutely amazing - she went over his history, showed us how to administer the antibiotics, etc. The doctor was very thorough and caring. I really appreciated that she gave us several options for treatment, and that she went out of her way to give us tons of information. They brought us back right on time, and the office is sparkling clean and welcoming. Our rattie baby is feeling right as rain today! Highly recommended.

George Mastrokostas

My parrot (koukla) is not easy to handle. I trust them with koukla. Believe me when I say have major trust issues when it comes to other people dealing with koukla but not with the people who work here. I love this place.

Viviana Sanchez

I had a really good experience at this center. I brought my two pet turtles here for treatment when they became gravid and one last turtle that I recently got also got treatment. Dr Cleary is a great doctor. I highly recommend this vet.

Meredith Rachel

When I moved to the UWS, I was thrilled to be in such close proximity to CAEM. As the owner of two guinea pigs, having a vet close by was a boon. The staff here took excellent care of Farley, and were kind and communicative , and very supportive when he passed over while fighting illness. I will be forever grateful for their compassion to us both. Dr. Wilson was extremely honest and upfront with me about the care Farley needed both times I brought him in, and I'm very grateful to Dr. Cleary for doing his best to save him.

Laurie Modell

Center for Avian and Exotic Medicine is the most caring group of people. I came to them a few years ago with a late emergency and they took care of my baby right away. I have stayed with them ever since. They are thorough, professional and incredibly knowledgeable. AND - they do it all with heart. I would not trust my fur babies (bunnies) with anyone else. CAEM has really been there for me.

Heather Ramirez

The staff is super friendly and the vet was knowledgeable about my chinchilla. Definitely recommend.

betty maines

Excellent caring staff and vets. The only place I am taking by parrots

J xvo

They helped my beardie with a lot of things and provided extra information that no other vet has provided. thanks for the fast and quick services.

Connie Julian

They love birds, and they're scientific-minded. What you need in a vet.

Matthew J Sheps

Amazing very for your pet. Have a hedgehog and had been hesitant since many vets in Manhattan haven't dealt with them before. Handled with great care and patience

George Wasek

I have been using Center for Avian and Exotics for three years + . They are amazing and extremely knowledgable about exotics. We have used them for exotic snakes, turtles and ferrets. There is no one I trust more with my exotics. Thank You for caring for our animals.

Daisy Paradis

Ally has gotten a lot more comfortable with the beak trimming and the other medical tests since he knows Lorelei and enjoys all the sweet talk from her and the other tech handling him. Last night he sat on my shoulder grinding his beak, (sign of bird happiness) which he hasn't been able to do for a while.

Nancy Zafrani

Excellent care for our family's beardie. The doctors are kind, informative and always spend a good deal of time thoroughly examining and getting to know our pet, not ever rushed.

D Bungo

The staff and doctors are very thoughrough.

Colette Lee-K

Firstly, I'd like to say the women at the front desk are so lovely, professional, knowledgeable, and helpful! So far my experience has been a solid one. My society finch broke her leg, and the nurse and doctor who assisted me we're vigilant in providing the care she needed. They gave me clear, concise directions in the steps of the treatment process. She got a cast/splint the first appointment as well as pain medicine to be administered 2x a day for 10 days. After this I took her in to be checked and after two weeks her cast was off and her leg is healing well! They very obviously knew how to handle a society finch correctly (which is not easy task seeing how tiny and feisty she is!) And I was fully satisfied with the experience. Just a note, however, unfortunately this kind of care is quite expensive, especially the x-rays and medication. Of course any animal is worth this no matter what, but I understand not everyone is in the position of being able to afford such costly care. I did not inquire if such services are available but if they are not- it would be amazing to have resources for those in tough economic situations so that every animal can get the care they need regardless of the owners monetary standings! Much love and gratitude x

Will Fancher

Very happy with the Center for Avian & Exotic Medicine. I brought my lovebird to them who was really sick and they nursed him back to health and treated him with the utmost care. My lovebird was seen by Dr. Cleary and Dr. Grodio. They are awesome!

amber Rosa

I came with my sick little dwarf hamster Oatmeal, the staff was amazing. I was a bit overwhelmed being there with him and having another person with their bird not in a carrier, being that my little guy is a rodent. But nonetheless they made me feel welcomed and eventually put me in another room away from all the birds, which of course helped with the stress of my hammie. They were very thorough and really talked to me about my options for his treatment. I will say be prepared to spend some money, this is an exotic vet center. But you get what you paid for, which is nothing but outstanding service.

Lara Celik

If I could give less than a star, I would. My parakeet of 6 years had a serious illness concerning a bump on his abdomen, I saw that this place had a lot of positive reviews & feedback, so I decided to call. When I called, I was told there were no appointments available, and I was immediately dismissed despite my pet's terrible condition. Since there were no other vets specializing in avians, I called this place again and decided the hefty $180 emergency bill could be paid. Upon arriving, I cautioned the lady at the front desk to be tediously gentle with my parakeet due to his state, yet she snickered at me asking, not taking me seriously whatsoever. They took my parakeet (which to me was a red flag since why can't I see my bird getting treated?) and had me fill out forms. When I got called in, I waited for 5 minutes for the doctor to arrive, and once she did, she was incredibly unprofessional. Her knowledge in the field of pets seemed to be off too, she questioned my parakeet being a male despite me telling her that he and his mate laid fertile eggs two years ago. I definitely felt super uncomfortable asking for the financial aspect of my bird's condition since once I did ask about the price, she looked me in the eye for a solid twenty seconds. Once she came back with the bill, it read $775! How outrageous, and for unnecessary things, too! Once we compensated for a more affordable price, it came down to having my bird receive a hormone injection and an antibiotic prescription, completely ignoring my bird's pain of the bump on his abdomen. They didn't tell me, UNTIL I ASKED, about my bird's chances of surviving the fluid in the bump being removed being really low. I am beyond furious that they didn't do 'the best they could do' or even try to help him. They're only tending to your pet because of the money, absolutely not because of the 'love' as other reviews state-- not to mention not even being allowed to see your pet's examination. This all happened yesterday, and my bird passed away today, July 8, 2019 at 2:00 PM, because of their lack of morale and unprofessionalism. I am purely distraught over my experience as my best friend has suffered the consequence of death from this.

Judita Bautista

I am very pleased with the care and attention my cockatiel receives whenever he has a check-up or boards at the Center for Avian & Exotic Medicine. The staff are pleasant and professional.

Steven Welsh

Friendly and professional. Brought both my chinchilla and ferret here and have been extremely happy with the doctors, techs and all the support staff. Reasonably priced. Extremely patient, caring and gentle with my animals, even my ferret, who can be a handful. Cannot recommend enough.

。キング

Their vet visit is pricey compare to other rabbit vets.

Iris Cloud

The Center For Avian & Exotic Medicine has always offered excellent service for my Red Eared Slider. We have been going there for wellness check-ups, medical emergencies, and boarding for the past seventeen years. The Veterinarians and Staff are all extremely knowledgeable and caring for the health of my turtle. I highly recommend The Center for Avian & Exotic Medicine for the care of your pet.

Kolbe Handal

Excellent, knowledgeable staff. Friendly and helpful front desk personnel. Been taking my conure, Diva, there for years. She is 17 now.

Ashley Santiago

I take my blue fronted amazon here. They are amazing with him and really know what they are doing. They answer my questions very thoroughly. I've brought him here twice so far. Once for a check up and again for a sick visit. They really care about the animals and don't want to nickel and dime you. I know my Floyd is in good hands.

Rivkah Wolf

I've had two guinea pigs and a rabbit in to this location. Each time has been amazingly easy. They took very good care of my guinea pig during his nurturing (Which was cheaper for their monthly promotion-look into it, it's a great deal!). When I need a vet this is where I go!

Yessie Marquez

I’m so glad that this center exists!! My Fur baby Navi who is a Holland lop has been taking care of by the avian center and I’m beyond amazed by the care and generosity we receive each time we have a visit. Not to long ago my baby developed a cyst on his right cheek and the teams skills and fast action was able to treat him with no complications at all. Always a phone call away. Over all ever since I got my Navi (2years ago) This is always my #1 go to place. The staff is beyond friendly and helpful, I feel secure knowing that my Navi will Always have great care here because the Doctor’s are specialized in his or any exotic pet’s care. Thank you everyone at the The Center For Avian & Exotic Medicine for all your help.

xXFlyingAngelXx MSP

Worst place ever in experience. My rabbit was killed here.

Brianna Sky

I had a lovely time here! The staff were amazing and adorable with their enthusiasm. All the animals in the office looked extremely healthy and looked after. When it was my turn, I was taken into a room and the nurse and doctor helped to explain for every question I had. They made sure to be thorough and afterwards I was even sent articles to read for extra info. Great service and I will definitely come back here again!!

Adrianne Washington

Excellent service. Very thorough vet and she was kind and compassionate. We will continue taking our pets here.

fumizuki

They did an excellent job with my rabbits neuter— it didn’t take more than a few hours and they gave me medicine for him to go. Very nice staff and very clean, quiet clinic.

Vernon Church

We came all the way from Brooklyn and it was well worth the trip. Kind, helpful and knowledgeable staff who take the time to explain and listen. If you have an exotic pet (not a cat or dog) this is the place to go!

gabrielle gantz

I just adopted a rabbit and brought him in for a well checkup. It was a great experience. The nurse and doctor were very friendly and answered all my questions. They came highly recommended by the adoption people and close friends with exotic pets. I highly recommend them as well.