You have all the opinions of people who are purchasing the products and services of TLC Pet Hospital (Veterinarian) in New Mexico.
At the moment the firm gets a score of 4.7 stars out of 5 and this score has been calculated on 212 reviews.
You must have seen that its rating is almost the best one, and it is based on a high number of scores, so we may conclude that the valuation is very credible. If people have bothered to value when they've done well with the business, is that it works.
You know that we don't usually stop to set opinions when they are positive and we usually do it only if we have had a problem or incidence...
This Veterinarian belongs to the category of Animal hospital.
TLC & Dr Jessica Marsh are the BOMB ! She (they) saved our dogs lives. X 4. Our Chihuahuas are happier, healthier pups because of the TLC they received @ TLC. We will be forever grateful for the Dr.'s & staff @ TLC. I recommend them to everyone I know who has a pet in need. THEY ARE THE BEST !!!
Dr. Williams is amazing!
Went to take my dog in due to her limping. I let the vet know that she just had a vaccine done and I wasn't sure if that is why she was limping the vet pretty much disregarded my concern. She took xrays and said that it was just a sprain ankle she gave us medicine and told us that she should be fine in 4-6 weeks. We ended up taking our dog to another vet to get a second opinion and it turns it is due to the vaccine. I called TLC and spoke with Ashley to file a complaint due to the fact that we have been giving our dog medication that she should not have been on. She basically said there is nothing they can do it make it right. I will NEVER take my dog there again they do not care and Ashley didn't seem like she wanted to make this issue right.
I've been taking my cats to the Uptown Cat Hospital for about 4 years. I've had a variety of vets but I have to say that my favorite is Dr. Salas. He gave my elderly cats excellent care and did not recommend things that weren't necessary. The front desk staff and vet techs are wonderful. I've gotten very individualized care here every time I come. They may be a little expensive but I always feel like my cats get the best care possible.
The staff is friendly knowledgeable and compassionate. And the prices are fair
They are the ONLY place I take my cats. They are kind, gentle and caring, they treat my kitties just like I do. (Some places have been rude and indifferent). They are very well trained. They have helped when I thought my kitty wasnt going to make it, and they pulled him through. When I lost one of my babies 2 years ago, even the vet was crying. They never gave up on her until she let us know it was time. Love this place.
I just had a lovely experience at TLC! I read a few negative reviews and was hesitant to go at first, but I'm very glad that I did go. I just moved here, and wanted to find a long term vet for my 5 year old dog. From the very beginning, everything with TLC was easy - I called to make an appointment for an annual exam and a few other boosters/shots for my dog, and they easily penciled me in for a few days later. The person who took my appointment was polite and efficient. They called the day before to confirm my appointment - which was a nice courtesy! And when I got there for my appointment, the girl at the front was friendly and helpful. I was early, but had no problem getting in to see the vet shortly after getting there. The vet was incredibly good with my dog and me equally. I asked questions about several things and he took the time to answer all my questions and give his opinions about other topics I asked about such as vitamins, vaccines, etc. I never felt like the vet was trying to up-sell me on any product or medicine, which was highly refreshing. The whole visit took about an hour, but that is not uncommon with a new patient and annual exam, etc. Overall, I was highly impressed with everybody's professionalism, friendly attitudes and the price was right on par with what I've seen from other vets in other states.
They got us an appointment the same day and Dr. Williams was quick and concise. It was great!
The staff are so friendly! They always are so good to our dogs - calling them by name. Dr. Teets is so knowledgeable and has always been so understanding of our concerns with our dogs. It seems like for any concern we voice, she has advice to offer. She is wonderful - as a person and as a vet.
I went to see Dr. Teets when I was only 6 pounds and 8 weeks old. She has been taking care of me through puppyhood my teenage years and now my life as a full grown Weimaraner. I wouldn’t think of going to anybody else. The ladies in the office are great and I believe I have trained them well in the proper application of cookies that other dogs will benefit from. I can’t give a higher recommendation. Zane Grey
Our dog was lost for 25 days. He came home so thin and with a lot of cactus all over his body. They were very caring and gentle with him. Excellent care and prices
It was the best experience possible under the circumstances. I trust no one else with my furbabies, this is the 2nd time you have saved one of my critters and I am deeply grateful.
Took my kittens in to get looked at after being told one of them needed to be seen. Vetco recommended TLC to us saying they possibly take walkin appts if they aren't super busy. When we got there we were told there are back to back appointments but gave us the option to drop off the kittens and they'll look at them in between their schedule. They were so accommodating and kind it blew me away. Most vets would just send you away without an appointment but they took in the kittens for no extra charge or any sort of emergency charge either. I'm so happy I finally found a vet clinic that I love!
Great staff! We had a great doctor and the clinic had reasonable prices. Treated my girlfriend and I with respect and really made us feel at ease in a very tough situation. Really appreciated their care.
TLC is amazing!!!!!! All staff has been extremely helpful great job! Thank you for always taking care of my fur babies.
Good service and friendly. Just a little more on the expensive side.
Since 2008 when we discovered TLC & Uptown Cat Hospitals, we've had nothing but good experiences with them. We have cats who are old and have health problems, and over the last six years have been pleased (and sometimes amazed) at how efficient and caring the staff are. I've taken cats to several veterinarians over a 30 year period (before moving to Albuquerque), and this is the best.
I drove over 2 hours to bring my cat, Herbie, to TLC and it was so worth the trip. They are wonderful people, and they are so professional and compassionate. Cats struggle so much with trips to the vet, but TLC devotes an entire half of their hospital purely to feline patients, enabling them to make the experience much better for both patients and clients. Can’t praise them enough!
I loved that they were very fast with my dogs cleaning and they let me pick him up shortly after. The vet techs recognized me and understood my dogs timid nature. They really made the whole experience feel personal.
I’ve taken my German Shepard Porter there twice now. I was extremely impressed with the entire staff from the receptionist, the techs, and the Drs! Very affordable! They truly care about your animals. They’ve called a few days after both appointments to check in on porter. I will never use another vet!
Took our cat CJ in for urinary issues and saw Dr. Gonzales, great vet! Awesome that they have a separate section for cats.
I have been bringing my dogs here for many years. Everyone is so caring and professional. I would not take them to any other place.
Our family started using TLC about 3 years ago near the end of our two dogs' lives. They were kind and compassionate when our pets passed away and are now taking great care of our two new dogs. TLC does a good job of notifying us when either of the dogs needs regular shots and/or checkups, the staff is always friendly when we come in, and we really like our vet who demonstrates his sincere interest in Gus and Woodrow by the way he handles them and with his questions to us.
I am new to TLC and have been extremely pleased by the care my kitten has received. Dr Owen is knowledgeable, kind and very personable. She has been responsive and patient with my concerns. The techs have also been good. As a hospital librarian wearing many hats I also dealt with customer satisfaction thus I have a hyper-awareness where service is concerned. Kudos to your staff. Love that you offer home visits and have a separate area for cats. It is a great comfort to have found a Veterinary hospital where I know my cats are in competent, caring hands. Thank you!
The people here are intelligent. You can tell that they know what they are talking about from the way that they talk about your pet and explain their needs.
Great Doctor and treated our dog very nicely and this is the best veterinary hospital.
Dr. Teets has been fantastic to work with and get to know over the last 20 years. My fur babies are really taken care of under her care!
Thanks for saving lady
I had to put my cat Meow Monkey down this summer. It was really sad and hard, and I am very glad that Dr. Owen was our vet for that. She is very caring and professional towards both the cats and their owners. Later, we were even sent a condolence card in the mail. The tech's and receptionists were also very kind and sensitive and I'm glad that Meow Monkey got the care she did. A few weeks ago I had to take in my cat Schnitzel, this time we were seen by Dr. James. Dr. James is also an excellent vet! My cat was very comfortable with her, and you can tell how much she loves animals and how much she cares about them. I'm really glad she's our vet. My cat loves her! The place is always very clean, receptionists are super organized, and there usually isn't a waiting time. I really appreciate TLC, they are really the best place for animal care!
My first encounter with TLC is when I fell in love with Lily, a rescue cat they were housing. The entire staff was (is) also in love with Lily and so I obviously stayed with them for her health needs. The staff, including Dr. Waugh, have been more than helpful and accommodating to my busy schedule. I appreciate their patience and kindness with all of their clients.
I continue to recommend TLC to all my friends. All my friends thank me after visiting TLC for their little and large critters.
I really appreciate the thorough and prompt attention TLC gave us when we had to bring our Great Dane, Johnny Cash into the office. My previous experience of losing my other dog to bowel obstruction has left me very anxious when it comes to stomach upset, and I appreciated the sensitivity everyone at TLC showed me in that respect. I am also deeply grateful that instead of jumping right into exploratory surgery, Dr. Chavez was conservative in his approach to properly diagnose and treat Cash with minimally invasive treatments, leaving more invasive ones only as last resorts. In addition to the great treatment and care we have received during our visits, we have consistently gotten prompt callbacks regarding insurance, scheduling, and follow up questions, and always receive a warm friendly greeting at the door. I highly recommend TLC Pet and Uptown Cat Hospitals.
Unfortunately after reading reviews we were excited to bring our pup in. The experience we had was horrific. The staff was very rude. The Vet showed no interest in my baby at all. We will never go here again. Don't waste your money!
This is the best vet place in town, they really care about you and your animals.
The receptionist tells you $350 for a procedure. When you do the $50 exam they tell you $550. When you do the procedure the total is suddenly $800! Then they neglect to mention that they are closed noon to 1pm even though you have a 1pm check-up. Stood outside for 10 minutes. Lack of professionalism and price gouging should not be rewarded. I will NOT be going back. Update: The manager called me after this review so proactive intentions gain an additional star. However, she offered no solutions or refunds, just an apology.
You all are amazing!! Everyone works as a team and I loved how Tex was treated. I recently adopted him and he felt like a Rock Star for the first time in his life!! Thank you all for being so kind and loving.
I brought my little puppy (3 months) in there, because when he woke up he was throwing up, wouldn't eat or drink and was very lethargic. I called around, and TLC made me an appointment for that day, then called with a cancellation so I was able to get my boy right in. The Dr wanted to do a parvo test, which I didn't want to do, I felt right off that he probably ate something that made him sick, So they did the parvo test and it came back negative thank god. So they gave me some options run some tests or treat the symptoms. So they put a patch under his skin that keeps him hydrated, and gave me some penicillin for him to take for 10 days, he started to get better right away in two days he was back to his normal self. The charges were not bad, they took half off of the parvo test. The staff here is very nice, it was a good experience with a great outcome, I highly recommend them!
Fairly new to Albuquerque and my 8 yr old Bischon started acting strange. It concerned me greatly. I called 2 other local area vets. 1 wouldn’t see him because of his age and the other was booked out too long. Fortunately TLC was able to get him in, the same morning I called. The entire staff was so nice! Especially Dr. Gonzales. He was so friendly, personable and most of all knowledgeable. He was able to treat WALL-E and provide my husband and I with the piece of mind we needed going forward. I love this place! I will not be going anywhere else.
We have been using TLC for three years for our English Springer Spaniels in Rescue. The staff is friendly & courteous. The Vets are professional, knowledgeable , competent & caring. We always know our rescue dogs are in good hands with TLC & that they will do everything within their power to help our dogs. I feel we have formed a real partnership with them. I know we couldn’t continue to save & rehabilate so many Springers without their care & guideance. I have now started taking my own dogs to TLC.
This place is a total rip off! Just go to VCA if you want to pay top dollar for service.
I would never recommend this place.. We took our dog there multiple times for the same problem. She has a terrible cough and a ton of nasal discharge. There was blood in it at times. After taking her there multiple times they kept saying the same thing it was her teeth. Take these antibiotics should help. Nothing help... We took to Route 66 pet hospital and they told us she had a serve case pneumonia, he lung was filled fluid, her stomach was extremely messed up. This is normally treatable when caught early. Because it was caught so far down the line the only that might is a ton of medical producer and over 10,000 plus dollars. They always had us work with different doctors. We ended up having to put our dog down because of these issues. We had our dog spade there to.. They told us they where dissolvable stitches. That was a lie, after two and a half weeks we notice the stitches where not going away. We called in the lady told us it take a month for them to dissolve but told us to come in a ways to get the stitches removed. We come in, they remove the stitches and shocker a minor infection ( I believe from her having them in to long). We told the Dr about our experience, the first words from her was "Do we just want the pills for free"... It was on my paperwork, my bad for not reading it because I was told something different and they told I should of schedule the appointment to come in. Every time I went in for my dogs they would schedule the follow up appointment for me.. But I guess this time was different. Please take you animal somewhere else. They may act nice and friendly at first. They will always switch doctors on you and truly do not care. I have told everyone I know about what happened and I can guarantee much more are going to know this story.....
They've been wonderful. And our first experience with them was having to say goodbye to one of our pups. They were understanding, compassionate... it made a horrid day less so. Since then they have taken good care of our other animals, including helping us with the insanity that is Great Dane puppy.
Love the staff and the doctor. Very compassionate about caring for pets. Thank you.
The staff is AWESOME! All of the vetinarians are sooo KNOWLEDGEABLE.
Dr. Teets and her staff have always taken exceptional care of both my Boxer pups. Watching the interaction between the staff and other clients, Dr. Teets and the girls at TLC pet hospital are top notch! I would recommend them hands down over anyone else in the hills!
The people here care about the pets. They want to keep them healthy, and let them live happy lives with their owners. You can tell that they love the animals.
We can't thank the Doctors and staff enough for the compassion and expert care of our very special family pets. Chancey and Bentley love Dr. Kennedy, Dr. Owen and RVT Kerri. Thank you all so very much!!
Was very nervous about taking my older dog into the vet. They made US feel comfortable and explained everything. Weren't out to just get our money and help prioritize. Treated my dog like family and got back to us immediately about lab work to solve the issue. Fern is my baby and we just got reunited. The medicane they prescribed has had an immediate effect on how comfortable she is.Have brought two dogs here and will continue to use tlc. Thanks Doctor Long.
Thank you for always taking care of our pets! Your service is appreciated!
We used this vet clinic a few years ago when they were at their old location on Pennsylvania. We chose them because they were on the list of vets that were in the "Pet Assure" network. This is a program that gives members a 25% discount for in house procedures. Unfortunately, they opted to leave that program after a few years, so we found a new vet who is in network with the Pet Assure program. When we did use them, TLC vets were wonderful and their access was excellent. Many rescue organizations use them too.
Our pups always receive the best care from Dr. Owen. She takes great care in explaining treatments and follows up with us. Dr. Owen is professional, kind, caring and generous. The staff at TLC are always a pleasure too! From check-in to the exam to check-out is always a positive and pleasant experience. We are very fortunate and are in gratitude to have our pets cared for by Dr. Owen and the staff of TLC.
Our family adopted an eight year old Springer. He needed a lot of dental work. Dr. Owen did a great job. She explained everything to us (including the cost) before the procedure and kept us well informed afterwards. Our dog is a much happier dog now that he can chew without it hurting!
Top notch staff! They not only know what they are doing but really care!
Receptionist didn't acknowledge me for over five minutes. I almost left then, and wish I would've. The assistant was very nice, but launched into an annual wellness contact sales spiel very quickly after we got in the room. The vet suggested I substitute a greenie for my dogs breakfast. (!!!!!!) That's right. After her very brief exam, the assistant said she would prepare a quote for services (teeth cleaning). Almost ten minutes later she returned with a very trumped up quote that included three medications, and costs for extractions. (Front teeth $77, back teeth $177!) The bill was so padded, the gal returned to her spiel on the annual wellness contact, which I had already declined. Couldn't wait to get out of there. After I paid over $48 for the visit.
Hands down awesome experience. Definitely recommend! I liked the separate entrances for cats or dogs, very friendly, affordable, and sincere. They even called and emailed to check up on our pet, which goes above and beyond. Loved them!!
This is a wonderful veterinarian office! The staff are all incredibly friendly and were just as concerned over my cat as I was. The facility was well maintained and the separation of dogs and cats was very neat! I will most certainly recommend them to all of my pet-owning friends. Thank you!
Outstanding service with smiles all around! We were passing through town in our RV and our dog needed attention. The staff worked us in, made us feel like we were a regular customer, and provided top flight medical attention. We even got a Military discount. If you're in Albuquerque check them out.
We will be taking our business elsewhere. This was the second time in a row we have been met with unexpected charges. All that we ask (and yes, we have asked) is that they tell us how much a service will cost BEFORE they perform it. We had expected (and budgeted) for the exam to cost no more than $40 and when we got to the register, the price was nearly 4x that. They prescribed antibiotics not knowing if she needed them or not because they hadn't gotten the results of her test back (a test that we were NOT told would cost us $70). It seems to me that they try to squeeze every penny they can from an appointment. I know this may not seem like much, but to many people it is and someone who chooses to do the right things for their pet should at least be treated with some transparency from their vet. We will be getting pet insurance to avoid things like this in the future. We will NOT be accepting calls or offers from this company.
Great place.
they did ok, not very thorough and on the pricy end of things. i liked how they handled my pet they were sweet and gentle with him but the exam was so fast, they bearly looked at him before they decided on antibiotics. they unconfidently awnserd simple questions and rushed us out while we were still asking questions. they provided no after care for his large cut and told it would be fine... it was not fine... they dident hear our concerns about icthyness and said the antibiotics would handle it... they did not. overal not the worst experince but not good. i will not be returening to this facility
They care about the pet, not up selling products and services. I've gone to another vet in the area for 10+ years and they wanted an insane cost on some dental work. Not only did TLC provide a fair quote, but you sense the personal touch and the caring actions from the techs and vets in this office. I will be taking my 3 remaining dogs to TLC going forward. Kudos to Chris and Dr. Owen for taking care of Betty!!
I have a Great Dane/Mastiff mix who is a large "baby" to say the least. My dog refused to go into the clinic, the staff was so kind, so helpful, and patient with him.... they even came out to the car for his follow up so he wouldn't freak out again. Wouldn't take him anywhere else!
Bad experience. Won't go again.
We have 4 critters two dogs and two cats. So we have a house full and we make sure all of them are taken care of. I love this vet office for so many reasons. One is that they have a completely separate entrance for their cat patients along with a cat waiting room and their own exam rooms. This is awesome especially for our one cat. He normally is a totally devil at the vets office but since we have started to go to TLC he actually allows exams and is much calmer, which makes the visit better for all. They are great about answering questions in person and over the phone. They really treat your four legged fur children as if they were their own and I defiantly appreciate that. They keep you informed and call to check on them when they are receiving special diets or meds to make sure everything is going well. They have excellent prices compared to other offices which makes taking care of the critters a little less expensive and who can't appreciate that.
I have been under your excellent care three times now. Unless you start serving sushi, I do not think that the experience and thoughtfulness could get any better.
Use to go somewhere else where everything cost more and employees were only barely polite. Been going to TLC for a while now. Prices very good and employees professional and polite. Had to put my 6 year old cat down yesterday and my wife and I were very sad. But the staff at TLC were very kind and understanding. Helped us feel better. I highly recommend them for all pet needs!
TLC Pet Hospital is great they are very caring and very friendly to me and my pet would definitely recommend them!
I wanted to take the time to tell everyone that I have used the TLC Pet and Uptown Cat hospital now for several years. I have had to put two of my pets of 23 years and the second one of 18 years both cats to sleep due to age and the staff and especially Dr Solas has been caring and understanding how painful it is. The service at the hospital is always great and getting appointments is always easy and especially now that they have created the accounts on line. Keep up the good work THANKS Always
The best place to take your pet for care! The staff of TLC are truly outstanding because they are patient and gentle with your pets. They recommend low cost steps before jumping into more expensive treatments and they are always willing to answer your questions and explain complex procedures. I wouldn't take my pets anywhere else!
Two weeks ago, the unthinkable happened. I lost my baby girl. She had a heart attack in my arms in the office during a simple follow up appointment for a rash. Within 30 seconds, our veterinarian, Sarah Garver took her back into the operating room, and literally a dozen staff were surrounding her, doing their absolute best to revive her. Once Dr. Garver realized my baby wasn't going to make it, she let me and my boyfriend come back and say goodbye to her before her heart stopped. They did chest compressions until I was ready to let go. Even after that, they took such care of her, letting us take our time saying goodbye. They then took the time to give us these wonderful presents when we came to pick up my baby's ashes. The card made me weep. A wonderful place with wonderful people. Honestly, don't take your pets anywhere else. I've never been to a veterinarian's office where they care so very much about their animals.
ANYWHERE BUT HERE! I used this vet previously and had a problem with the overall attitude of the vet techs. Having tried them again the attitude problem is still there and if anything worse than ever. No compassion or even trying to help me. They were FLAT OUT RUDE! The vets themselves were nice, but most of my time was spent with the surly techs. No thanks. I'll take my business somewhere it is appreciated.
Dr Owen and Chris really helped me with Otis. They listened to me and helped me get Otis what he needed. I've learned a lot from TLC about how to be a better pet owner. TLC is the only place I take my fur babies. Thank you so much.
The management team here must be really excellent. The team is obviously well-organized and very competent.
Very professional dog loving people. I highly recommend these folks.
The best staff and the best doggy doc in town!! So caring and compassionate! Friendly and fun! Love this vet!
I have taken my cats to TLC for everything from a haircut to a traumatic leg amputation and I could not be any more impressed with Dr. Thompson and the entire staff at TLC. They are the perfect blend of competence and compassion. I am lucky to have them for my cats care. I highly recommend them!!! Louis Ortiz
Everyone was very attentive and friendly. I appreciated the honesty and recommendations for Kimber. We'll definitely be back!
Dr Teets has taken care of our fur babies for 13 years now. Her veterinary skills are amazing! Her and her team show each patient such love and care. They all are like family to us.
We have been bringing our pets / family members to TLC for a very long time. Some of them have gone through the doors and have not come back out. They have always treated all of our pets with the greatest gentleness and kindness. We board our dogs there when we go out of town. I am very happy with Dr. Salas and his wonderful, helpful staff.
Our new kitten had fallen ill which was scary since we just had gotten her. We took her in immediately and she was able to get checked out. Thank you TLC! We now have a very healthy kitten!
At first, I really liked this place. That is until my pets actually had problems. My biggest issue is with my puppy. She contracted Canine Papilloma Virus (aka puppy warts). The vets couldn't offer us any solutions and told us that it was perfectly fine for her to be around other dogs. Luckily my cousin is a vet and told us that the virus is extremely contagious (and is even contagious up to 3 months after the warts heal). My cousin also suggested a drug treatment that ended up clearing up the wart right away. I can understand that maybe they didn't know about the treatment (and when I told them about it they looked it up and provided me the correct prescription), but I cannot get over them telling me that this condition is non-contagious. I would be absolutely mortified if my dog gave this to one of my friend's dogs because the condition is really annoying because you have to quarantine the dog for a LONG time. I also had issues with treatment of a skin condition for my cat. They have not been helpful and I believe their rates are overpriced (especially for a biopsy). Unfortunately, I will not be taking my pets back here, despite the fact that the doctors and staff are all really nice.
Everyone from the receptionist to the Dr.'s are super nice and take the time to explain any and every concern I have concerning my dogs. They treat my dogs like they are the most special and wonderful animals in the world.
My dog came here for help with her allergies. They prescribed her medication, but they had a few mishaps in preparing it, due to lack of communication. I had to call quite a few times to make sure it was getting prepared. I am now aware that you have to call 24 hours before running out to get refill There seemed to be lack of communication between employees or something. They will tell me they are getting it ready right away and then many hours will pass and I'll call back and they will act like I never even called in the first place. Last time I was shorted 5 pills, which I paid for and this medication is not cheap. After speaking to TLC they were able to help me get a rebate back on her medicine from now on. It really does help her allergies, but I had been noticing her medication had seemed to go quick the after the first time I did not really count my dogs pills which I really should have, I felt she was running out far too quick. I'm unsure if they forgot pills from the past that I paid for, It still makes me sad and frustrated. I don't appreciate the neglectful counting. This is small, but I also do not appreciate that they have my name very misspelled in their system and always volunteer to change it for me, but never do. I never even mentioned it or cared. As long as my dogs getting care that's all that matters. It seems like they just say it in the moment to make you happy. The vet visit was fine and fairly priced. But the pet pharmacy department needs work. If TLC doesn't improve I'm going to be seeking another route to get my dogs medication she needs. EDIT/UPDATE: TLC did contact me to try to make everything better. It seems there's was just some miscommunication. My dog got her missing pills back luckily and the name has been corrected. We will continue to see how things go.
Nothing but positive experiences with them. I had to take one cat to be put down, and they got me right away. Another cat passed at my home, but I was still able to take her in to get cremated right away. I love that they're open on Saturdays. Very precise, very professional and most importantly so passionate and empathetic. Thank you TLC!
UPDATED 25JAN2018 TLC HAS TREATED OUR FOUR-LEGGED DAUGHTER WITH THE HIGHEST DEGREE OF CARE, WHICH SPEAKS TONS OF THEIR INTEGRITY AND CONCERN FOR THEIR FURY PATIENTS AND PARENTS (NOT FURY? LOL). DR. WILLIAMS WAS TERRIFIC ON GRETTA'S FIRST "VISIT", THEN NEXT WAS DR. SALAS...BOTH DVM DOCTORS EXPLAINED EACH PROCEDURE AND/OR ITEMS OF CONCERN IN PLAIN AND SIMPLE TERMS. GRETTA'S THIRD VISIT WAS WITH DR. OWEN, AGAIN, SUPER CARING AND EXPLAINED WHY/WHY NOT TO DO SUCH AND SUCH! I ONLY WISH WE HAD GONE TO TLC BACK IN JULY, WHEN WE WENT TO A "RECOMMENDED" VET THAT TURNED OUT TO NOT BE A FRACTION OF THE CONCERN FOR PATIENT AND PARENTS THAT I EXPECT. SO, TLC, YOU ALL ARE THE TOPS! OH, AND YOUR TECHS EXPLAINED STUFF TOO... TAKING CARE TO LOOK GRETTA OVER PRIOR TO THE DOCTOR COMING IN. AND YOUR FRONT DESK LADIES ARE WONDERFUL, GREETING US EACH TIME WE ARRIVED, WITH SMILES AND LISTENED TO OUR CONCERNS WITH SINCERE INTEREST. SO, ALL GET KUDOS GALORE! OH, AND GRETTA SAYS: "WOOF! WOOF!" DOXIE TALK FOR I WHIMPERED ALL THE WAY TO SEE YOU, BUT WAS OVERJOYED AFTER WE ARRIVED. MY TRIP HOME WITH DAD WAS AN UNEVENTFUL, NO WHIMPER TIME SPENT IN DAD'S ARMS.
TLC Pet Hospital and its Vets are terrific. Recently we had the heartbreaking experience of having to put down our wonderful dog of 15 years. She was my constant companion and to see her so frail and in pain broke my heart. Dr. M. and an aide came to our house and were absolutely wonderful. We eased her out of her crate where she was laying, Dr. M. gently gave her the shot, while my husband and I held her in our laps (she was an 80 lb dog) and we all quietly watched her drift off to sleep. No pain, no ruckus, just peace. Dr. M. gave us as much time as we needed with her both before and after before they gently eased her onto a support to carry her to the car. Of course, everyone was crying, including Dr. M. and her aide. They are like family to us, as they have tended to all of our animals for years. My animals love going to see the vets, even though they are typically getting shots!!!! Even my shy female goldendoodle!! I can't say enough about these wonderful people. I highly recommend them to anyone who loves they pets and wants the best care for them!!!
The vet and receptionists are immensely rude control freaks who want things done exactly how they want. Before listening to the details they already wanted to do unnecessary tests. I explained why I actually came in and was then left in a completely empty waiting room for over 20 minutes. The whole while the only other people in the entire building (the 3 employees) completely ignored me and actually remained behind a closed door the entire time. Two confined/stressed cats can not handle the extra time that incredibly ridiculous and childish behavior was causing. I just left. I’m not paying for that garbage. Stupid and embarrassing behavior. This all clearly proves how incapable this veterinary clinic actually is. As I had already mentioned I was the only patient in the building.
They are very attentive and did an excellent job with my dog. I appreciate how they don't pressure me with unnecessary services for my pet like some places do.
Dr. Teets has been our vet since we moved here in 2007. She is fantastic as well as her staff. We know our four legged kids are in the best hands. Her "bedside" manner when we needed to put our 12 year old lab down was so understanding and comforting. We constantly recommend her to our friends that have pets.
They found the problem with my dog almost right away when I brought him in. I was very impressed with how quick they were to recognize his illness.
The staff is always very warm and friendly. I am always able to get appointments very quickly. I did a lot of searching for the right veterinarian for my two sweet pups and TLC was reasonably priced and what was important to me was my impressions of the Doctor. The veterinarian at TLC is very knowledgeable, seems to use good common sense and takes the time to explain things to me. I highly recommend this doctor and his staff to anyone looking for a vets office.
This place is awesome has great people has excellent service I will definitely bring my dog here again
Very friendly and helpful staff. We will be back!
I previously gave this location a lower rating, however Dr.Salas took the time to actually listen to my issues, and I believe they will be addressed. Overall the vet techs do great work with your pets which I appreciate.
My dog Rambo has seen both Dr. Owens and Dr. Schafer, they both are very kind, professional and knowledgeable. Both addressed my concerns proficiently and empathetically. The staff is respectful and efficient. The waiting room is clean and well kept. They have snacks and coffee. My daughter loved the kid play area. Very happy to call them my veterinarian. They are competitively priced and is reasonably affordable.
We are receiving great treatment for our little pup with kidney failure. The staff is eager to help in every way possible and Dr. Salas is available and addresses all of my questions. Thank you so much TLC for working so hard for our little girl.
We have been to a few different vets for my boy. Our first vet told us that because his heart murmur is so severe I should expect to have only 1 year with him. The 2nd vet we went to told us that they could do an echo-cardiogram to see how severe the murmur is, but they never got back to us on it. I found TLC for my sister for one of her pups, they were great with him so I decided to give them a shot. How bad could it be? In fact they have been the best with my boy! Dr Thompson has been proactive with my pups heart. When I inquired about an estimate for the echo I had it the same day before we left, no having to call back and hound them about that. I have nothing but good things to say about Dr Thompson and all of the staff!! Will I continue to go to them? Of course I will. I feel that between everything we do at home and the care that everyone has shown us is why my boy is still here with us 5 almost 6 years later. I can't thank them enough for the outstanding care they have provided us. I send everyone I know that is looking for a vet for their furry 4 legged babies to TLC.
extraordinarily experienced, respectful and professional care for our aging cat who needed emergency, unscheduled attention. we and our 4 cats have lived in ABQ for 20+ years and this was the best vet care and service we have experienced by far. thank you, Dr. Chavez!
Best vet experience. After being taken advantage of at other vet offices, I was apprehensive to try TLC but our dobe was in need of care. I was surprised as the vet sat on the floor with my girl and thoroughly examined her. Tech was just as awesome. No exaggeration of her ailments and for once, we left feeling like our dobe would be just fine with our pocketbook intact! Best experience!
We have been going to TLC for about two years for both of our dogs, and they are probably the best veterinary hospital I have ever used. We recently had to say goodbye to one of our pups, Honey. Dr. Harris came to our house for an at-home euthanasia, and it was so nice to be able to spend our last moments together at our own place. TLC also made a donation to the Arbor Day Foundation in Honey's name, and I really can't thank them enough. Highly reccomended.
First vet I have used in Albuquerque, and I'm very satisfied with the service we received. Took my GSD for a general check and some other minor health concerns. Everything was done quickly, and professionally. All the questions I had were readily explained. Extremely affordable as well. Highly recommend this practice.
They are always helpful.
Our experience at TLC Pet Hospital was wonderful! Dr. James and Chris (the technician) were so kind to our dog and treated her so well! The wait wasn't long to be put in an exam room and the wait wasn't long for the doctor and technician to come in. We were very happy with our experience and we will definitely be returning!
Been going to TLC for more than 25 years and I highly recommend them. Very professional and empathetic!
You guys are great. Very helpful, very compassionate. We will be back. Vet and techs and all the staff go above and beyond to care about our cat and us.
I came to TLC for a second opinion after having a vet tell me that I needed to pay over $800 for a biopsy on one of my dogs to see if she had discoid lupus. Dr. Chavez was more than supportive and informed me that it was not a necessary procedure, she did in fact have discoid lupus and needed treatment right away. He spent hours researching medications that would work for my dog and kept me informed the whole time. He showed genuine care for both of my dogs and made me feel confident that they were receiving the best care possible.
I can't speak highly enough about the vets and staff at TLC. I have had nothing but great experiences with all 3 of my dogs. The compassion they showed when I had to unexpectedly say goodbye to one of my babies was above and beyond what I could have ever imagined. They have never made me feel like they are just trying to get money out of me. They are always very honest and straightforward about what exactly is going on (especially when my dog was dying). I can't recommend them enough.
I love taking my pets to this vet. All of the doctors are great, and their assistants are top notch as well. They have always helped our pets when needed, and do not charge you an arm and a leg to get seen in a pinch. I highly recommend them to all of my friends and family. If you haven't tried them out, please do! You will love them as much as I do!
THE WHOLE STAFF WAS VERY KIND AND ATTENTIVE.
They are just wonderful, they take such amazing care of our fur baby each and every visit. I would highly recommend them to anyone.
Great, friendly staff. Everyone was very patient with Bella. She normally hates the Vet office but TLC took the time to make her comfortable.
I moved to the ABQ/RR area over 10 years ago. My cat had special needs, even though she was young. Unfortunately, I ended up at two different vets before I finally found Uptown Cat Hospital/TLC. Dr. Salas immediately took my concerns, and my cat's condition seriously. He gathered records from my cat's previous vets, even though we'd lived in multiple states. Through the years I've never experienced anything but the best care from UCH/TLC. I advise everyone I know to at least go to UCH/TLC for a second opinion. I've never once had a person follow up to tell me it was a waste of time or unpleasant experience; honestly, I've never had anyone who went on my advise not continue on permanently. If you're looking for the best vet hospital in the area, even for just a second opinion, this is where you want to come. ~ kn thaia
TLC is very thorough. They are very friendly and very good at following up to see how my cat, Isabella was doing. I will be taking her here from now on.
Very friendly! They really care about animals and are compassionate.
I've been bringing my fur babies here for over a decade. Even though my pup is a handful and HATES going to the vet, the staff is always so patient, gentle, and kind to her. They always answer my questions thoroughly and never make me feel like a failure if I can't afford pricier options. Instead, they give great advice and will try to find treatments that are more affordable for my family. I will ALWAYS bring my pets here!
WOW, what a truly wonderful vet experience! And that's saying something, considering I was already going into it knowing my dog would need a very invasive knee surgery. The staff was INCREDIBLE with my big boy, who has been poked and prodded by several vets in the past few weeks and therefore was wary of seeing yet another one. But the nurse and doctor were so great with him! He was pampered with lots of treats while the doctor explained the different surgical options and helped us to decide which one would best suit our pup. After having a disastrous experience at VCA, I left TLC feeling much more at ease and a lot more confident about helping my dog get back to his old self through this surgery. I am very grateful and will be taking all of my pets to TLC from now on! Thank you Dr. Salas and Carrie!!!
I have taken my cat and two dogs to see Dr. Salas and he is the only vet I trust!! He and his staff are compassionate and provide the best care for my animals. I don't write many reviews but he deserves one!
Our dogs have been going here for 3 years now and we couldn't be happier. Dr. Teets and her staff are kind, caring, and knowledgeable.
Been going to TLC for a few years and absolutely recommend it to any pet owners looking for a clinic for regular check ups or any service that they provide! We’ve always been able to be seen in a reasonable time and all the staff and Veterinarians that we’ve seen have been professional and friendly.
I have known Dr.Christy Teets for many years.She is a top notch Vet. My dogs receive the best care possible.She and her staff are always friendly,knowledgeable,compassionate,kind and caring.I will continue to entrust my dogs medical care to Dr.Teets and TLC.It means a lot to me to know my "kids" are getting the best!!!
Fabulous clinic staff! Very compassionate and personable; it's obvious that they go to work every day with animals best interests in mind.
TLC lives up to their name! they are by far the best Vet in town. They take their time and offer you the best solution and always do their best to help you afford their services. The love they have for animals is genuine and inspiring. I refer all my friends and family there and always will. Thank you TLC for being you!
TLC worked with animal humane to provide me and my dog with medicine when i thought that there was no hope. I thought I would have to surrender or put my dog down because I couldn't afford hospital bills but thanks to TLC doctors and staff along with the support from animal humane my dog is doing so much better just after a few days of medication. I can't thank everyone enough.
Very nice friendly staff, and clean place and Best vet place to go, My milagros' ( Milly) gets treated well! So far so good!!
Everyone was very kind and professional. It meant a lot taking the time and having patience they did with my dog
I took my dog in for a shot not long ago. I don't know what I expected, but the visit ended up being really short. There was no waiting around or stalling. They got right down to business and I was out in no time.
Really can’t say enough good things about TLC. Every one of their veterinarians and staff are amazing. They’re very thorough and always so sweet and loving to my chocolate lab. They have my utmost confidence and respect when it comes to taking care of my fur baby!
TLC is an outstanding facility that takes the time to care for your pets. The doctors also take the time to discuss health concerns and issues with you, so that you fully understand the care for your pets. We currently have our 12 old year Pekingese being treated for a heart condition by Dr. Chavez, who is able to extend her life with proper care that other vets missed. The staff at TLC is wonderful and they treat everyone with professionalism, kindness and respect. We are eternally grateful for them and will continue to take all of our four legged family members there for their health care.
Great place! I go there for every one of my pets needs from nail trims to emergency services. Staff is always friendly and personable. The wellness plans are very affordable and cover just about everything. Highly Recommend!
Thanks for taking care of Ash! The visit was great and Dr Harris was awesome! Sorry to make you stay later on your Saturday afternoon but we appreciated all the time you took to take care of us!
Dr. Teets has been our family doctor for almost 20 years and she has saved the lives of two of our dogs through issues that any other vet would have considered hopeless! We feel she is part of our family; her care, concern, compassion and outstanding skills have made our pet family healthy and happy ,long after their life expectancy. She shows kindness not only to our pets but to the family, as well. She listens, she understands and she heals. Her staff is also outstanding, showing their clients are not just pets but part of a family! I could not recommend Dr. Teets and her entire clinic more highly. Right now we have an adopted beagle with pancreatitis, Cushings Disease, blind and almost deaf. But still she goes on, energetic, playful and a loyal friend. Dr. Teets has prepared us for the inevitable but, every day she wakes up with us is another blessing! Thanks, Christine. The entire Engler Family.
The entire staff was great! They were so loving and caring to my pup Cyrus. I really appreciate Dr. Erin Williams being straight forward and to the point about Cyrus's needs.
Just love how they always take that extra step every time I take my pups. Highly recommend TLC pet hospital for great care and honest prices.
Dr. Teets is our favorite vet! She saved few of our cats! Stuff very helpful and friendly!!!! If you're looking for Vet, this is place to go!
Everyone at TLC Pet Hospital is super friendly, and truly care about our furry family members. They absolutely understand that your pets are family. So if you are looking for a caring clinic for your pets, this is the place to go!
The best!
TLC Pet and Uptown Cat Hospitals have been our veterinarian clinic of choice for more than 7 years; always offering consistent, professional, and compassionate care for our dog and cats! I have always felt such a personal level of commitment by every one of the staff and I especially appreciate the time and teaching efforts given to us whether during urgent circumstances, routine annual visit, or illness appointments.There have been many occasions I have been contacted by the staff and/or the veterinarians in follow up to update progress or discuss further instructions re: any of our animals. We are always given options or levels of treatment, usually starting with conservative choices with explanation of "next step" decisions depending on response. This veterinary practice has always portrayed respect and caring for the pets and the people who are attached to them!
Best vet i have found since mine retired, go here, they are fantastic, my cat got better so quick! Thank you TLC vanish is doing great thanks to you!
Best canine ortho in the state. Dr Salas helped my dog through tplo rehab. Staff is friendly & helpful.
Bottom line: Thorough exam, ok pricing, honestly about which recommendations were critical and which were not, and tons of time answering questions. Would go back.My first appointment got lost somehow, but they gave me a very nice cat carrier free since I did not have one for each cat.Brought both my cats for an exam, both with different issues, one getting his free shelter adoption check up and one that cost $50. They had a laundry list of recommendations but they were open about which were critical and which were not and did not pressure me to do extra tests. The vet spent at least 20 minutes examining along with the basic exam by the nurses, and everyone answered questions in depth and gave options.
We were traveling thru the area and our little Mollie got a bad ear infection. Dr. Teets and staff were wonderful in treating her and getting her well again. They also treated our older dog Kenzie for an eye irritation. Thanks so much for a great experience! Donna, Molly, and Kenzie
I have been taking my animals here for the past couple of years and they are wonderful. Polite and friendly staff, the doctors are knowledgeable and thorough. I have both cats and dogs and the separation of the two in clinic really cuts down on stress from either my dogs wanting to try to play or my cats getting scared with a strange dog barking at them.
Dr James was knowledgeable, and the support staff were very friendly. I appreciate when vets don't try to upsell or scare their customers into unnecessary services or medications. I knew what my girl needed, and TLC got everything taken care of. For me, finding a good vet is one of the more stressful parts of moving to a new city, so I am blessed to have found TLC on my first attempt. If you are new to ABQ, I recommend you give them a shot.
Dr. Teets and the team at TLC are amazing! Any time something comes up with our dogs, cats or hamster, they are able to get us in quickly. I know that when my fur kids are seen by Dr. Teets they are receiving the best care possible. We can't thank her and her team enough for all they do for our family.
We were on the road when our dog became ill. They got us in, very professional, very clean atmosphere. Fixed Zoey up. Drs and staff were very caring,
They want my pets to stay healthy as much as I do. So, they make sure that I understand what needs to be done to achieve that. They don't just tell me what to do, they explain.
Over the course of my 60+ years I've had a lot of animals my dogs have always been my family and now I have a service animal he is so special and a sweet dog, but he hates to have his paws looked at and the nail cutting is always a wreck, but not a TLC, they got down to his level sat with him and then it happened, they called him by name, not good dog, not its okay boy but his name, I saw trust in his eyes right then a there. They did a excellent exam and cut his nails. The clinic was clean and the staff was very nice and knew their business. I can go online and print out my dog's records if I want, reorder meds, make and appointment or ask a question. TLC is 5 stars plus!!!
I have taken my dog (Min Pin) to TLC since I moved to ABQ (4-1/2 years). Great care for her including exams, vaccinations, preventative medications, health scares, and dental work. Pros: Friendly, caring, affordable. Cons: none so far.
They are great with our pets and treated ours as if he were theirs.
We have nothing but good things to say about TLC, and would recommend them in a heartbeat. Our beloved Lil Pops had grown old and became sick with cancer. The staff showed us so much compassion and was truly kind and caring during the unimaginably painful process of sending lil pops to heaven. Thank u to the staff that was beside us during this difficult time, you understood how much lil pops was and is loved by my husband and I. We will never forget you.
They are incredible with my dogs. The entire staff shows affection for them and they trust TLC.
I took my son's cat to TLC Pet Hospital recently. This was a first visit. Although we did not have an appointment Asia was seen very shortly after arrival. This is a very nice and friendly animal clinic! Everyone from the front desk clerk, the vet tech and Dr.Salas were great! I did not feel pressured to have expensive testing done. Dr Salas examined Asia and gave his recommendations as far as treatment but did caution if she did not get better she might need further treatment. I even received a follow up call to see how Asia was doing which was nice. Thank you to TLC!
Only reason I started going to TLC was because they were the vet office that had her shot records when I adopted her in 2008, and I have not regretted it since. I am always greeted warmly by the receptionist, and the technicians and vets all take a personal interest in my dog and her well being. I have noticed similar interactions and personal care and feelings for other customers. I was deployed for a year, during which my brother took my dog to routine visits. When I took her while I was home on leave, every technician popped in, said hi, and chatted with me for a few minutes. It's this personal relationship I hold so dear to me, and haven't found in any other vet office. The veterinarians take a genuine interest and concern with my dog. They take their time with exams and suggest and explain my options and treatments, both pros and cons. I recommend TLC Pet Hospital to all my friends, and this will be my vet of choice until I either move or elect to no longer have a dog (like that'll happen!).
Our dog had has a torn ACL and TLC was able to help us right away and answered all of our questions.
We feel really lucky to have found your office. Thanks for treating our dogs like your own.
Dr Teets and staff have helped us through the illnesses and passing away of 2 of our precious fur kids. Dr Teets is extremely kind, compassionate, & giving & loves her patients like they were her own.
We've had good experiences and bad with TLC. The most recent experience seemed great, but now that another vet has examined our dog, we've changed our opinion. A year ago our dog had an $800 dental done. The vet told us she removed many teeth, but our dog was fine at that point. We noticed that her breath still smelled bad and were told by the vet that some dogs just have bad breath. Well, she just had a visit with another vet who diagnosed her with SEVERE dental disease and bone loss that has been going on for much longer than a year. She's going to need to see a dental specialist. According to the new vet, she should have seen a specialist before--but TLC gladly took our $800 without telling us. We are very angry about this. $800 is a lot of money, and it would have been better spent on a specialist. We will certainly not be returning to TLC.
Dr. Salas was of upmost importance when it came to taking our dog in for treatment we were very pleased with everything and we will most definitely be going back
I am so impressed with the excellent veterinary care for my dog, the compassionate and educated staff and the clean, spacious environment at TLC pet Hospital.
Very friendly staff and easy to get an appointment.
Everything was seriously perfect and great! The tech and vet that my cat saw were SO nice and informative. Thanks again for taking such great care of my little guy, and for making it affordable too!
Dr. Williams, Cassie, and Katrina are world class. We had to say goodbye to our beloved cat Gammy, and they were all so patient and understanding. They are dedicated and provide you with information on what to expect for your pet. They are also caring, and gental with your pet. The facility is clean, and quite.
This place was a great experience. Gave us answers.what we needed.Not like the other places we went.
The vet and her staff take their time with you. They make sure to listen to any questions and answer them each time.
I came back in to town on a long road trip to discover that my smallest dog Belle had a bump on her leg that was alive. It seems on our family outing a fly laid an egg inside my dogs leg. The staff and Dr. at TLC pet hospital were great! The gave my pet the best treatment at an affordable price. I'm going to bring all my dogs there. Best vet in Albuquerque. Great job TLC!!
The staff was amazing and made my dog and my family feel comfortable. Putting my dog down was hard but thank you to all the staff, doctors and nurses for making my dog comfortable.
Always a wonderful experience for Barley and Lupe. The staff at TLC is very attentive and caring.
Same day appointment, Vet Tech was very nice, the Vet was very knowledgeable and friendly. Fast service, only waited in the exam room a few minutes. I will keep bringing my pups there.
The staff is always caring, helpful and friendly. My pup has always received the best care!
I really appreciate how my fur children were treated with respect!!! I really liked how the Dr. Kept my fur baby for further observation when her temp. Had dropped.
I was so pleased with the excellent service at TLC that I recommended my neighbor for her cat 's care. And even more, it seems that they had maintained my records from the time I owned a dog in 1998 and now I have cats. When I took my poor sick, cat in, it was found necessary to euthanize her. this was done with kindness and tact. My other cat is fine but misses her old friend. My neighbor's car is having a tooth pulled today!
They are really the best they have fair prices and are very caring
Genuinely caring people. I always take my cat here now.
If I could give more than 5 stars, I would. My dog, Jesse, needed knee surgery and after a desperate on-line search for the best hospital, I chose TLC Pet Hospital. I made an appt and was seen right away. Dr. Salas is extremely Kind, Compassionate and Honest. He reviewed the options with me and made a recommendation. The recommendation was not the most expensive or invasive surgery available. The vet I was going to recommended the most invasive surgery with no options at a hospital with unfavorable reviews and one I had experience with so it was not an option. I had several questions and Dr. Salas was very patient and did not rush me. It was painless to make a decision. Jesse had TTA surgery and it all went perfect down to the weekly healing process explained by Dr. Salas. Jesse had several followup visits and the staff was so amazing. Dr. Salas returns your calls promptly as well. The entire staff treats everyone with respect and you can tell the hospital is very well run with much cohesiveness among staff. On the first day I came in with Jesse they had his name on the door welcoming him. Touches like this make a company show they care and there were plenty more touches you notice throughout the time you are there. I am very particular when it comes to Jesse and I can tell you I have no complaints or had any red lights during the entire process. I can’t tell you how highly of a recommendation I give TLC Pet Hospital and that is exactly what you will get…..TLC….
THESE PEOPLES ARE THE BESTEST PEOPLES YET. NEVER A CROSS WORD EVEN WHEN THEY ARE SWAMPED. AND THAT POINTIE EARED TECH IS SO CARING. ALL THE STAFF ARE WONDERFUL. SO, IS THIS GOOD ENOUGH? JUST WISH I COULD TAKE YOU WITH US BACK TO COLORADO ! YOU WILL ALL BE MISSED. BUT, FIRST, GOTTA GET OUTTA TOWN AND THAT HAS BEEN A CHORE OF HUMONGOUS MAGNITUDITIES...... WILL LET Y'ALL KNOW WHEN THE BIG DAY IS. THANK YOU, ONE AND ALL ! ! ! EVERYONE DESERVES A RAISE! s/KELLY AND GRETTA GARBO ------------------------- 7-21-19:They could make everything free FREE FREE ! ! ! BUT WE ALL KNOW ONE CANNOT MAKE A BUSINESS "GO" IF ALL IS FREE. I WAS IN BUSINESS FOR MANY MANY YEARS AND OUR MOTTO IS EXACTLY WHAT YOU AND YOUR STAFF "DOES" IS TO TREAT CUSTOMERS WITH KINDNESS AND THEY WILL BE BACK.....WORKED FOR ME FOR SOME 34 YEARS AND IT IS WORKING FOR YOU! ! ! ! ANYMORE QUESTIONS? LOL. I HAVE BEEN TOLD I AM LONG WINDED.... SO??? ! ! !
We are new to Albuquerque and were very sad that we had to give up our incredible Vet in Denver. We were not looking forward to the dreaded search for a new vet because most of us know how terrible it is to go to the offices who only care about money and really don't provide much consideration to detail, service, or even just basic kindness. Thankfully, we found TLC first and our experience with them has been great. Dr. Owen and everyone of the Vet Techs and other staff members (assistants, receptionist, all of them) have been informative and helpful. They have been nurturing with our 17 year old cat, who is not exactly thrilled about being there and can be a bit of a handful the minute we walk in the door. Their costs seem fair, and their caring and empathetic nature toward animals and their humans is much appreciated!! We have three cats, all over the age of 12 , so they will definitely have our business in the future.
The staff is always friendly, knowledgeable, and helpful. Veterinary services are never cheap and you are definitely getting your hard earned dollars worth here. We wont take our pets anywhere else (and we have 5 dogs). UPDATE: We just received a sympathy card from TLC for the loss of one of our fur babies and I am so touched. They donated a tree to the Arbor Day Foundation in her memory. So very awesome TLC, this helped our grieving. This is so thoughtful and a great way to give. You guys are the best!!
I have a dog, Zeddicus, that has been a problem child for years and has required a few surgeries due to his antics. TLC has always done a fantastic job walking me through the process, providing estimates, conducting the operations, being available for questions after care, the works. Best care I've found in the area from the few vets that I've worked with in the area. They also partner w/ Route 66 Vets for their off hours so 24/7 care can be provided if necessary. I quite literally have trusted TLC with my furry kiddos lives multiple times with no regrets.
I have been taking my dog here for awhile now and I have never experienced anything other than great service and caring staff. They did such a great job making sure my Cutie was comfortable and never did I feel like they were taking advantage of a situation for money. They were reasonably-priced,as I did shop around for my dogs proceedure of extraction of her teeth. Doctor was very transparent and the staff did not judge me or give me a lecture about my dogs teeth (as I did experience at another vet) but was very gracious and kind. Your dog will be very well taken care of here and you will feel comfortable asking questions. Highly recommend!!
Having a parrot it is hard to find a good vet. They handle birds here very well and do an exellent job. Keep up the good work!!!
I was in abq working and my great dane started having horrible diarrhea, they were able to get him in the same day, thoroughly triaged him over the phone, were sensible and conservative in their treatment approach, diagnosed him with giardia, got him medicated and on our way for a SUPER reasonable cost. They were unbelievably kind to us and to him, genuinely caring people, clearly love the animals they treat. We received multiple follow-up calls, detailed instructions, and they were able to do some follow-up testing without even charging us for another visit. I would unhesitatingly recommend them! Wonderful experience.
Been taking my dogs here for 13 yrs now and everyone has been so great to her her entire life. Very stress free environment for all dogs and cats probably too.
We had a cat that was very sick and her system was shutting down. The doctor, Dr. Williams was very caring and sympathetic. She told us exactly what was going on and what our choices were. The staff all were very professional and caring.
Very caring and willing to educate you when you need help.
All the doctors and staff took such good care of my cat, Dude for many years. When it was time to let him go at the age of 23, Ashley and Dr Kennedy came to our home and helped us say goodbye. I love everyone at TLC .
Excellent place with amazing staff! We took our puppy in when he was having some stomach issues and were greeted immediately when we walked in. The service was quick and we went right in to see a vet tech. She was very polite and friendly and understood our concerns. After speaking to Dr. Hill (amazing by the way), she recommended two products to use which should alleviate his issues. We didn't end up using the second product, as the first one took care of him in a couple of days. We received two follow up calls from TLC to make sure that everything was going good, which was really above and beyond what I expected. I will only ever take my dogs to TLC, and have since gone back and received the same great service we had the first time. Highly recommended!
Had a same day appointment available. Visit fee is pretty modest $56. Great programs in place to use as a primary doctor. Offered health plan for pets for a decent monthly cost of 37/ mo very recommended
They are very sweet and loving, they took good care of my pup when she needed dental surgery! Got an appointment fast, and they were very responsive and understanding. They explained everything i wanted to know and more. My only complaint was the that the dental surgery estimate was 700 and it then jumped to 767, which was all my money and more (broke college kid). Other than that, great service and my new go to!
Simply the best in every way possible. My fur family consist of 4 Dogs and 4Cats. My first visit to TLC was to take in my 12 year old dog Petey for an exam, turned out he was in need of castration due to possible cancer. The second visit was for the operation, which was a success. During both visits, Everyone was professional, kind, courteous, understanding, and caring, and I didn't have to sit and wait for any length of time. They are not overpriced and are now my Vet of choice.
It was s good visit. You were able to get us in without an appointment. Everyone was very kind and spoiled Ruby! We are very happy bringing her there. .
Tlc pet hospital is the best! I know when my dog n I walk through the door he is getting the best care at a great price. They take a personal interest in every animal that walks through the door. Thanks for everything!!
Great people great Vets all are so nice and caring
Thank you for your care and attention...great staff!
My babies have been going to see Dr. Teets and her staff for years. They are all wonderful and really care about my little ones. Love the time and attention they give each patient makes you feel like a family.
Dr.Teets and her team are absolutely amazing! They treat my pets like family and always provide first class care. The treatment, expertise and commitment to provide the high standard of medical care is hands down the best! Thank you to this wonderful team for the care, commitment and love you continue to show my pets!
The best animal hospital. Vets and staff are amazing, caring and love what they do and it shows throw patient care.
Our puppy was spayed at TLC Pet Hospital. We are absolutely satisfied with the care and attention that our puppy received. The staff was attentive and caring.
Wonderful staff! They treated my fur babies like they were their own!