We've got all the reviews of people like you who buy the products of Jornada Veterinary Clinic (Veterinarian) in the state of New Mexico.
At present this firm gets a score of 4.5 stars out of 5 and that rating was based on 122 reviews.
As you can see it reaches an feddbacks average is practically the best one, and it is founded on a very high number of reviews, so we can think that the valuation is quite faithful. If people have bothered to value when they are satisfied with the service, it works.
You know that we do not usually bother to write feddbacks when they are correct and we usually do it only if we have had a problem or incidence...
This Veterinarian corresponds to the category of Veterinarian.
The staff is excellent, I take all my pets here, they also have reasonable rates..!
I took my dog to Jornada as a walk in today. I was very impressed with all the staff. Everyone was very friendly and competent. The Vet was very informative and gave me all the information along with my options. I felt that they had my dogs well being in mind. I was never pressured to spend extra on anything, in fact I was given options and advice to help me save money. As more and more veterinary clinics seem to be moving to the upselling system, it was refreshing to have such an excellent experience. I would highly recommend Jornada to anyone seeking a vet in the Las Cruces area, they have earned my business for as long as I live here.
Helped us in a very difficult time when our dog was passing.
Been taking my dogs here for over 10 years. The vets and staff have always been amazing through the good and bad visits.
Could'nt even get a satisfactory walk in appointment even though we'd been clients for years.. ..
Always clean. Staff is polite. The veterinarians are compassionate towards my pets. The care is excellent.
Jornada has a great staff
Always take care of our pet's, good local folks
Thanks
Great place to take your pets!
Have been a client since the 80s. Took 14 yr dog in because of a stroke or seizure. Had called in & was told it might be an emergency. Waited for an hour as a walk in then I reminded them why I was there so they took her back to be accessed & brought back saying it would be just a few more min. since we were a walk in. Waited more than 30 min. more & still nothing so we left. Luckily the dog survived but no thanks because of them. I'm beside myself in how we were treated.
The Vet didnt even check with me before giving my pet meds.
Perfect service!
Very kind when I took my kitty to be spayed. WILL be back with my puppy next!
Great place to take a skittish dog too great people and very patient
We just got home from an appointment there, and I was so pleased with the care we received that I had to write a review. They were so kind to see my cat as a walk-in. My cat had a UTI, and since she provided a sample on the spot, they were able to do a urinalysis right away. The vet, Sue, was very thorough with her explanation of my cat's condition and all of our treatment options. The assistant (who's name I forgot. Sorry!) was up-front with the cost of different options, and neither she nor the vet tried to up-sell anything, which was a refreshing change from our last vet in Texas. I'm a very satisfied customer. All of the staff was friendly and the facility was very clean. I'll be making this our regular vet.
Great Price's wonderful staff
Competent vetenary care
They were wonderful! I am so very thankful for this clinic and all of the wonderful staff!!!! Thank you all at Jornada Veterinary Clinic, I am grateful for you all!!!!
I have taken my dogs and cat to Jornada V.C. for years- they are unbelievably kind and helpful. Recently, both of my older dogs were in for dentals and senior workups, Dr. Soules discovered a small tumor that I had not felt before on one of my dogs- I'm so grateful for the thorough work up and the time to Dr. Soules spent with my dogs. I have no doubt that due to the care my animals have received from Jornada V.C. through the years has prolonged their lives! Great place!
I can't say enough good things about Jornada and their staff. They're super friendly and very accommodating, I wouldn't trust my pets with anyone else.
Jornada has been our vet for over 6 years and we have zero complaints. They do all of our spays and neuters (cats and dogs), they helped our puppy beat parvo, they were sympathetic and kind when we had a very old, sick dog put to sleep and have treated countless little things with our cats from scratches to tummy aches and a great source for basic meds like heartworm tablets. The staff is always friendly and upbeat, real animal lovers, the vet services are thorough and done with genuine care. Everyone has been patient and kind with our pets, even the difficult ones. This isn't a low cost vet but prices are comparable to other local vets if you are paying out of pocket and you do get a great service for your money. And we really appreciate the military discount. Jornada will be our vet for as long as we live in Las Cruces.
Affordable and friendly. Being that I'm a first time owner of a Maltipoo, i needed a lot of information and they were happy to answer all my questions. They are efficient and clean .
Must be our bad luck. 3 animals, hundreds of dollars, not one success. One died on the table while they were still pitching the deluxe cost package. No more for us. Greedy as the animal hospital/same outfit i think. Edit: no, vicki, after the volunteers confessed that the tattoo sleeve circus person you employ said "oh she can get another dog" at an crying 80 year old leaving with her pet you watched code out while you were talking, no, you are not the class of people we need grudges from. We are old. We told the truth. We don't need some tatted out antifa girl to mock grieving people who just paid you again for insult and injury.
The kindest and best vet you will ever go too.
I would like to start with saying that I have been to other vet clinics in Las Cruces and have not had a negative experience at any, however I like Jornada's service and staff the most. The staff at Jornada is very helpful and accommodating. I am a hound Hunter and occasionally accidents happen to my pack, knowing this the doctors at Jornada graciously and totally unprompted assembled a basic first aid kit for hunters for me at no charge. What a nice gesture. One of my hounds had a small congenital hernia that showed later in his life. The next day I was a walk in to the office ( no appt) and even though they were very busy that day they still found a time slot to have a look at my boy. Some people I see are complaining about the wait for walk-ins but I was just happy to get in when they were swamped. I waited about 2 hours. They scheduled his surgery the very next day (again totally unprompted, I wasn't insisting at all) and since I was a walk in I took it even more graciously because it was totally unexpected. This was just one of the very pleasant and above and beyond customer service I've experienced at Jornada. Jornada has very good prices too. I have always been surprised at how affordable their care is. My dog's minor hernia operation was very affordable. Take it from a very happy customer. Jornada Vet clinic is an excellent place to take your dogs
Called about getting some vacs. They offered a wellness exam which I cannot afford. When I declined, they had no appointments for vaccines available BUT did have them for wellness exams? Glad to see where their priorities lye and it's not with helping the customer. Typical practice here in Cruces though.
Took my dog in to get some stitches removed since we were traveling and away from our usual vet. My dog is aggressive with strangers and can be hard to work with but the staff here did very well with him. They're body language and demeanor was great and they were very understanding.
Very good
Excellent service for a short notice walk in on a Friday. Dr Miale was very thorough on explaining the potential diagnosis for our cat and the treatment options. Well worth the drive for us as we live west of Mesilla.
Good place for pets
Caring, empathetic and loving staff! I wish I could give them 6 stars
This Veterinarian has respect for your pet and you. They understand that many people are on a fixed income and will give you an honest opinion and choices when asked. I highly recommend them as they have been very upfront and honest with us.
Dr Tucker, Dr Soules and Dr Miale have helped me with my chaotic amstaff, ancient terrier, old lady borzoi and several foster dogs. I'm so grateful for their expertise and support and their excellent care of my doggos.
This is a place that cares for there animals as well as there owners. Everyone that works there is wonderful. That's truly what I feel about this establishment. Its a shame that the young generation has used this review sight to put down a new employee. The personal way the comments were made are only being spiteful and childish. This is not the place to put personal opinion about a single person. Such a sad reflection of your character. If we put your past on blast how much would that affect your own life?? Or your" less then"jobs??
I usually have a great experience at Jornada Vet and today was not the same. They have addressed the problem so hopefully it will be different next time.
Beautiful, sensitive people! Always good experience there!
When my older dog had a life ending seizure due to genetic problems they took us in when we just showed up and didnt hesitate to help. They couldnt save him, unfortunately, but they are always there to help. I will always go to Jornada even if prices are a bit more than some.
Not good,took my cat that was very sick,was treated like a number! 700.00 and no answers,when I came back to pick her up,they left her in her carrier,peed and poop all over my Angel....she died two days later,i have other fur babies I would never bring them back there....
Our dogs and cats have been coming here for more than 10 years. We love Dr. Sue.
Fix my Dawgg
I live in hanover and had taken my amazon to a local vet for nail trim and wing clip. Long story short the other vet broke my birds leg. I called made an appt. Ran into trouble getting there but they took me in when i got there. Straight back into roomset my birds leg did a great job all my birds will come to this vet now. Great people friendly staff. Loved my experiance with these guys.
They are so awesome with my animals
We took our 2 Maltese female puppies to Jornada to have them spayed. Everything was excellent. The intake interview process asked questions regarding their health & the staff wanted to assure me that they would take excellent care of them during the procedure. When I came to pick them up later in the afternoon, again the staff was very attentive & reviewed with me the take home meds & instructions for after-care. We are not locals just visiting the area for 6 months. I can assuredly state that if you are wanting superior care for your pet, Jordana Veterinary Clinic will be your choice. Superior care, compassionate knowledgeable staff, excellent Veterinarians, clean clinic and reasonable prices is what we experienced at Jornada Veterinary Clinic. BTW, if you are a senior citizen, they do have a Senior Discount, just ask!
Pricey, and the walk in hours change depending on their staff without notice. We spent hundreds on a very sick dog and he started crashing today quickly. I was told I could bring him back if this happened. I popped in hoping to see his vet or a vet or set up a time to see his vet and I found the receptionist to be rude. I was first told they don't take walk ins until 1:30... it was around 1:10, then she said actually, they are not taking walk ins today at all due to being short staffed. We were the only people there besides the staff the waiting room was empty. She did not try to help schedule a later time or ask me any questions. My 8 yr old daughter asked me why were we treated that way when we left the building, like we did something wrong. I won't be bringing any of my dogs back. I ended up taking him to another vet today and the prices were reasonable and that vet was caring so maybe this experience worked out for us.
Love the care and family vibe this place sets! Awesome staff!
I've been using jornada Veterinary Clinic for the past 20 years or more. They have always been attentive courteous and kind and they put your pet first. If you have an appointment they always get you in right away.
In response to some comments on here about a new employee, I would like to point out this particular employee is amazing with animals! I know him well and I have never met someone who genuinely cares about all living creatures like he does. What staff does with their personal time is irrelevant but in any case I'm sure jornada takes proper steps to ensure they hire quality candidates which I strongly believe Keith is. I used jornada vet for the care of my Corgi who was very ill. They took great care of us down to the last day. I know the staff is great here and I believe Keith will be an asset to this team.
All the staff are great. They take great care of you and your pets
Very friendly staff. Love animals
Where we take our fur babies
these vets are amazing!! Fair...honest...caring...good price. Will.def be baxk. Thank you for.taking care of my broken dog while we were moving to georgia! You guys are fantastic!!!
The staff at Jornada has always treated me and my doggies very well! They have always been attentive and answered any questions I may have. You can tell they are all animal lovers and it makes me feel better about them caring for my babies. I will always recommend them!
The staff is nice and they accommodate my odd work hours
Very helpful and friendly. Staff is Awsome!
Awesome they make a pet life easier.
OK service. One of our guinea pigs survived after two surgeries on cancerous mammal glands. Thanks for the service. However, he died at 4 years 10 months and my other guinea pig died at 1 year 7 months same day after molar tooth surgery, Probably due to overdose or side effect of anesthetic drug. Guinea pig is very sensitive to anesthesia and please do due research.
Our dog got attacked by a coyote and was very traumatized and had a lot of lacerations. Dr. Soules and her staff were very gentle and delicate with her and truly helped us through this terrible ordeal. Dr. Soules was Great with her and went above and beyond to clearly explain her injuries and how they needed to treat her. She is getting better every day. Our Family cannot Thank Them enough for ALL their Compassion and Excellent care during this tough time.
Very pleased. Went in after puppy hurt her paw on an emergency visit. Vet saw us very quickly, saved us as much money as possible, but gave awesome care! Best part is if the issue didn't resolve the check up was gonna be free. Even though the Clinic is much farther than our original vet we like this one more! Very friendly staff!
Great place and if you really live your pets then the incredible price tags that come with proper care of your pet should not faze you.
Dr.Soules always takes great care of my animals and the staff is wonderful.
It starts with the phone call and continues the moment you walk through the door. The most welcoming; educated atmosphere in Las Cruces. The staff is friendly and knowledgeable with impeccable work ethic. The best veterinary support you will experience: Leaps and bounds above the rest. Highly recommend for all animal needs.
They took very good care of our family dog as well as us when we had to put her to rest. They were kind and sympathetic, I think it was as hard on them as us.
Update: 09/10/19 Took puppy to two separate visits which ended up costing more than Calista Animal Hospital. Decided to skip the third visit and requested medical records be transferred to Calista. Brought puppy in today for her 3rd routine puppy check up/shots ... She has a STAPH (derm) infection that Jornada missed. They just straight up missed it. Funny thing is at the last Jornada visit, dummy tech asked if we knew puppy had abrasions on neck. Calista vet says it's FREAKING staph infection. Absolutely disgusted with Jornada and their money chasing ways. Will never come back or recommend to anyone! My is based on my experience taking my pet here approximately two years ago so please take this into consideration as office procedure may have been improved but this is what caused me to switch vets ... Upon moving here, I was recommended this vet by a family friend. The actual veterinarian was friendly and this review isn't based off of her service. My review is based on the customer service provided by the front desk. My appointment time was not honored even though it was made well on advance. After waiting for FORTY minutes, I asked the front desk how much longer I would need to wait and I was told I was the next to be called. (I have zero issues if appointments run behind but communicate this to me so I know my time is valued) The next issue I had was the amount of times I had to call to get my canine's prescription corrected so I could order through an online pet medication site. I am open to the fact that maybe this particular visit wasn't a usual day for them but for it being my first time AND having worked as an ACO, I couldn't accept this as being something for me. I really value my time and as a sign of respect, others should too.
It took a little longer to be seen than I would have preferred, but I was very pleased with the professionalism and the thoroughness at Jornada Veterinary Clinic.
Great service
(Translated by Google) Excellent service (Original) Excelente servicio
These vets are very accurate in their diagnosis and they have a sensitive and helpful staff
We were visiting Las Cruces and needed a Vet to examine our dog. We were leaving the next day and Jornada Clinic worked us in. The experience was outstanding. They examined our dog and spent allot of time discussing our options. We could not have expected a better visit and diagnosis. What a great clinic.
Great staff. Flexible scheduling.
My aunt and I were in there last week and let me tell you, we had such a great experience. I had gone in to take my cousins dog because she couldn't give birth. The dog needed a emergency csection. They did everything that was in the dogs and our best interest. The dog was saved along with her two puppies. The dog had lost alot of its fluid so the puppies were in danger. There were complications but everyone once in a while would tell us the status of how it was going and how they were all doing. The staff was very attentive and really cared about our concerns and the dogs!!! The price was very reasonable they worked with us which says alot about a place!! Dr Nancy was awesome!! Thank you all for the wonderful support, service, attentiveness and honesty, it does not go unrecognized. Keep up the great work!! Definitely a place to go to take your loving pets!! Why???.....because they really do care!!!
The veterinarians at Jornada are very professional and kind. They have always taken very good care of my dogs, and were there for me when I lost my cat. I wouldn't go anywhere else in town.
Ridiculous wait times on numerous occasions. It seems they need some serious training in scheduling management and reliability.
Very helpful n kind
We've been talking our dog and two cats to this veterinary office for six years now. Always excellent service. Never had to wait long, even when I brought my dog in one time in a semi-emergency situation and did not have an appointment. He was treated quickly and competently. Highly recommended.
Called to see how much an office visit would be, receptionist was rude and hung up on me. After telling me the office visit would be a lot of money. Most vets give a office price not this place. Very dissatisfied!
Treated our 22 year old Chow with the utmost respect and care! Fantastic Vet and staff! Many Thanks to all of you again!
The staff members are professional and knowledgable, and they run their business ethically. After failing to trim my dog’s nails while he was under for a dental procedure as I had requested and as was written in the preoperative notes, they acknowledged their mistake and offered to sedate him again to trim his nails, free of charge. While a second sedation was not ideal, I appreciate that they immediately took responsibility for an honest mistake.