Reviews of Animal Medical Center of New England (Veterinarian)

Susan Gosselin

They were there when I needed them. ..everyone was so kind

Nate

I recently wrote a review for this place and was threatened with a response of a lawsuit. They went so far as to accuse me of being a former per diem employee (I wouldn't bring an animal there let alone work there). I called to confront whomever wrote the response and they would not speak to me. Do yourself a favor and find a better place to bring your pets.

Michelle Cloutier

Super docs and staff!

Ernestine Bayer

Marvelous experience. Charges absolutely affordable especially considering the complexity of the surgery. The entire experience was perfect from consultation to post-operative followup. High quality, excellent after care. My breed of dog requires very careful anesthesia because he is low body fat. The anesthesia and post surgery pain protocols were beautifully tailored to his breeds' needs. Followup - excellent. Dr. Reese corrected an incomplete surgery done by my regular vet. Three other veterinarians prior to her, reviewed his records and were afraid to do ia procedure due to the problem caused by this earlier surgery, Dr. Reese had one shot at getting it right. AND SHE DID !! He was alert, bright, and clearly his old self within 24 hours of this extensive long procedure. THANK YOU Dr. Reese, Tina, and Jamie who also assisted.

Jess Ackerman

DO NOT I repeat DO NOT bring your pet here. They misdiagnosed my dog and gave him medicine that could have seriously injured him. Then they denied any wrong doing. The manager Adam was a complete jerk and never once apologized for this.

Insanely Amazing

My dog got hurt from pet smart berry badly and the never told me so I went to the closest place and they helped my dog get better so they are a lifesaver

Rajesh Bachwal

I would 100% recommend this medical center. The staff was very kind and helpful. When we brought my dog in, he was immediately checked out to make sure he was okay. He had a tick stuck in him, but the doctor helped as soon as we brought him in.

Karen King

I only gave 1 star so I could comment, I really give them 0 stars. Talk about price gouging, the only nice thing about this place was the receptionist. They came in saying my 4 y.o. dog had pyometra and it would cost thousands of dollars. Once they realized we were having difficulty raising the funds they came in with a bill for $800.00 blood and xrays only then said she didn't have it and sent us home with antibiotic. Thank goodness for a kind soul who donated called to see how things went and was upset we were sent home not knowing 100% if she had pyometra. After another vet didn't even charge us because her WBC was 40,000 and he said she had it and called for us to get an ultrasound which they only charged 75.00 vs $475.00!!!!! We were sent immediately to AVC who immediately took action got her tests in and discussed admission and procedures needed asap. The very last thing was they would bring us an estimate which an xray only cost 117.00 vs. 475.00. Some blood tests were as low as 3.00 while 2 blood tests there were over 400.00. Something needs to happen to even the scales!! They are completely overcharging people and it's disgusting to even call them Vets....they are all about the money not the care of the animal or the family.

R Leblanc

Only go to them if you have the cash on hand or they will refuse to see your animal. So much for being an emergency center.

Patricia Sendall

This place scares me from the pit of my stomach. My first experience was a couple of years ago. The "surgical repair" had to be repaired again. They overdosed my dog's prescription. This time, I brought my 2 year old Golden mix in; he had been attacked by another dog. He was bleeding profusely. They put me in room by myself. No one kept me in the loop. I was a mess. After I wandered in the back to see what was going on, I was reprimanded by the vet. My spouse showed up while they were asking questions about the other dog. He told them he had the name of the owner. He went home, called it in to me only to have them tell me that "they don't get involved." WAIT! I didn't ask them to get involved! They asked ME for the information! When the vet finally got to me, I told him I didn't think the left hand knew what the right hand was doing. He agreed. :-( In addition, while I was waiting, I had to endure listening to the receptionist on the other side of the door pontificate about how great pit bulls are to another customer (my dog was just attacked by a pit bull...btw I'm not judging pits...I love them...this was just a terrible accident). Nonetheless, show some sensitivity. To top it off, I paid $40 for them to bandage my dog's ear. The bandage was a monstrosity. It looked like it weighed about 5 lbs, about 6" long. I had no choice but to go there because my dog was bleeding profusely. If given a choice, I would have gone to Manchester. In years past, I've even had another vet tell me that he will not refer to this hospital. That's telling.

Emily F

DON’T BRING YOUR DOG HERE!! These people are dishonest! They kept my dog for 5 hours, gave me no information, and did a terrible job on a simple procedure. After 5 hours I told them not to do it so I could take her somewhere else then they sedated her anyway and said I couldn’t have her back until after they stitched her. I had to threaten to call the police to get my dog back.

Rena Klemcke

Dr. Zitz and her team were excellent during the whole process from evaluation thru recovery. They took the time to explain everything and answer our many questions. They were also very patient and kind with our dog. We could not have been more pleased with either the process or the result.

Dez

Company will never return a phone call. NEVER. I've been waiting months to find out results, and still nothing. The biggest waste of time. I'll never trust another animal to these people.

ken leigh

My dog, who is a 100lb+ Lab, Rottweiler and German Shepherd mix, has needed to have 2 separate surgeries to repair torn tendons in his right and left rear legs. The surgeries were a year apart, and each time the professionalism, and work that was provided at AMCONE was exceptional. Dr. Zitz performed both surgeries, and she is friendly, caring, and perfecting in her surgeries. I cannot speak highly enough about her. My dog is not welcoming to other people, and yet the staff were able to bond with him, and provide care and comfort he accepted after both surgeries. I have used the services of AMCONE for over 10 years now, with all of my dogs, and not once have I ever been dissatisfied.

Marilyn Smith

My dog has been a patient here since 2012 (her entire life) Animal Medical Center of Nashua is outstanding!!!! Dr. Zitz and Renee are the best. My dog had to have TTA surgery on October 11, 2018 and her surgeon was Dr. Zitz. Dr. Zitz is compassionate, caring and really took the time to explain the surgery in detail and she took the time to call me after the surgery to tell me how it went, etc. When I took my dog back for follow-up x-rays Dr. Zitz took the time to address a completely different concern. I was concerned about a lump on my dog's chest. Dr. Zitz grabbed a needle right then and there to draw fluids to see if it was just fatty tissue and thank god it was. This gave me total peace of mind. Renee (her vet tech) was so caring and she even shared her personal phone number with me and kept in contact with me throughout my dog's recovery. She is AWESOME! She even contacted me a few months later to see how my dog was! Previous to this surgery back in 2015 AMC also diagnosed my dog with luxating patella, at the time they did not have a surgeon and referred me to Angell Animal Medical Center in Jamaica Plain (where I rescued my dog) for surgery. They kept in contact with Angell and me throughout my dog's first surgery that they didn't even perform. To me that says something. AMC is where I will continue to take my dog for all of her medical needs. The staff is caring and compassionate and they take the time to explain things and answer all of my questions. I trust them with my dogs medical needs.

Michael Pelchat

Dr.Zitz has been taking care of my dog bella for 4 of her 5 years of life now and i couldn’t be any happier with the treatment both her and her team give my dog. i’ve had no issues whether it was when she ate a piece of her chew toy or when she needed knee surgery. i couldn’t reccomend them enough!

Brian Bakker

I can't recommend Nashua Animal Hospital enough. We have used them for our dog, Reggie's veterinary care for about 8 years. We have always been very pleased with the service and care that they have provided for us. Recently, our dog needed to undergo an invasive and complicated surgery to remove a large, cancerous growth on his front leg. Dr. Julia Zitz and her Vet Tech, Renee and the staff on the Emergency side did a wonderful job; not only with the surgery, but all the post-op care as well. They made themselves available to answer questions, showed compassion toward Reggie and treated us like family. It's not easy to watch your pet go through this type of surgery. Yet the care given to us exceeded my expectations. I would highly recommend this team to care for your pet.

Melanie Ramsey

I brought my dog in recently for congestive heart failure. Both Drs. Bishop and Cassita were very kind and compassionate and explained everything they were going to do to try and save her life while being honest there would be no guarantees. The first vet tech that greeted us also explained the estimate so we would be aware of the high cost of treatment and gave us a timeline for expecting to hear back about X-rays. . Dr. Cassita called us a couple of times throughout the day to let us know how she was doing and was able to speak with us when we called to check on her. To our surprise she called to tell us if our dog held her own in a regular kennel for a couple hours she could go home that night rather than charge us to stay the night. When we got there the doctor was knee deep in patients so I expected a long wait. The vet tech Hannah brought our dog up front and explained the vet normally would do a discharge but where it was so busy she didn’t want us to have to wait. Hannah made sure we we understood the dog’s discharge instructions and said the vet would call if there was anything else we needed to know. Very happy to have my little girl back and that the staff showed more care and concern than my own vet who told us they were too booked to see a sick dog.

B Mail

My relatively healthy young cat died there after 6 hours. I think they did try but I don't know how I could give more stars.

Aimee Joki

Props to their knowledge and excellent work, but they are manipulative, will lie without hesitation, and blacklist/not follow up with you if they want. They are all about the money - requiring half of their outrageous fees up front and the rest over the next couple of months rather than an actual payment plan. If you're not loaded, don't go here; they will ask you to relinquish your pet and then adopt them out to just anyone (except back to you), even when they said they "don't do adoptions here".

Martin Freed

My 6 1/2 year old flat-coated retriever, Ruby, had a partial ACL tear. Dr. Zitz and the staff at AMCNE had Ruby evaluated quickly, spent the time with me that I needed to make the right decisions for her care and scheduled her quickly for her ACL repair. The care she got there was awesome and the hand-holding that I received to help manage her post-operative care and rehabilitation is so greatly appreciated. Ruby and I are so appreciative. She has had an uneventful recovery and we look forward to her upcoming summer beach walks.

Adam Groff

I love the staff at the Animal Medical Center! And the Animal Hospital of Nashua! They have taken great care of my pet on multiple occasions( emergency and general practice). Every time we visit my dog Zoe has the best time and gets exceptional care. I would highly recommend them to anyone.