My dog got hit by a car Saturday mid-morning, and my vet did not have a Dr. in clinic that day, so I called Randall’s to see if they could see my dog. They told me they didn’t have time for emergencies and to go to the Animal ER on Lakeland. My sister, who has a dog, goes to Randall’s and said she would go with me and maybe they’ll take my dog. So we did, they got him in to see him and got x-rays on his leg and the Dr. came and showed me an AP or (DP) view of his right wrist and told me it was fractured and needed surgery. They splinted him and prescribed some pain meds and an antibiotic for over the weekend til he can have surgery. Monday comes around and I call to get the X-rays sent to my vet, whom I know personally from keeping his kids, as well as, him being my dogs vet for over 6 years. Between me and the receptionist at my vets clinic called 7 TIMES, to simply get those X-rays emailed over so he could give me his opinion. The people at Randall's just kept saying, “they were too busy,” finally Tuesday at 12:40 PM, they finally emailed over an X-ray (LATERAL) view and it showed a radial compact fracture. I told my vet that they didn’t show me that xray. They showed me an AP of his wrist, not his arm. So I call back 3 more times to get all the X-rays sent to my vet, and Randall’s calls me and explains they only did a lateral view. I argued that they showed me an AP, keep in mind, I work in radiology and see X-rays every day, so I know exactly what I’m looking at. He tells me that they don’t do “AP” views, they do “DP”. THEY ARE THE SAME THING, JUST TERMED DIFFERENTLY! He told me that I need put aside from what I think I know because what they do is different! Completely rude and untrue because it’s not! If they only take lateral views, they aren’t getting a true assessment of all the leg bones because the radius overlies the ulna, the metacarpals overlie each other, as well as the Carpal bones. So how could they possibly tell me what is broken and not broken from just one view?? THEY CANT! After hours of frustration and just wanting my dog taken care of my vet offers to shoot his own X-rays. The wrist that Randall’s told me was broke...was not broken. The break in his arm, DID NOT need surgery, just needed splinted and off of it for 6-8weeks. Also, Randalls did not clean the road rash and wounds before splinting so now my dog has a necrotic spot on his elbow starting to form, which my vet has cleaned and treated!!! If it were not for me wanting my vet to look at this X-rays, I would have paid $1,200 for a surgery my dog did NOT need! It basically boils down to Randall’s showing me a different dogs X-ray and being unethical about the whole situation! If I had proof besides me and my sisters word, I would sue this animal hospital for the unethical violations, and illegally offering a service UNNECESSARY!! I will never go back to this place and I hope everyone reads this and finds a good honest vet! I recommend Byram Animal Hospital or Forest Hill Animal Hospital!! I will forever be greatful for Dr. Mitchell taking time to help me and my dog! BTW...I didn’t even wanna rate them one star but I had to select one to post...