Reviews of Northampton Veterinary Clinic (Veterinarian)

Rodger Bancroft

This goes out to the receptionists and all the rest of the staff, you are all amazing people you have taken and still taking good care of my 4 legged kids (dogs) Maggie,Lilo,Jasper and RIP Chester. Your job is not easier at times but I just want to take the time to say thank you so much for what you do and that goes to all of you. You should all pat each other the back very well deserved. Thank you again to all of you

Maggie Henley

Because of the great people at the clinic, my cat never fears going to the vet. I will never take him anywhere else!

Jerod Shuford

We used this vet for years and they used to be good. Since they moved they've become more and more manipulative and scamming. Our cat had a scratch on his eye. We knew exactly what it was and when he got it. We brought him in and they scared my wife into over $500 in useless tests by claiming he might have some deadly disease. I'm not a vet but I know enough to know many of the things they tested for didn't make any sense. When my wife got home I called and asked for an explanation of why the tests were needed. They promised to call me and never did. When the test came back (all negative of course) they admitted they didn't even collect the sample to send off for one of them. They said they'd refund us for that test. After a month of waiting I called and they said they put the credit on our account and we would be able to use our next time we came in. I dont think so. Done with this scam vet.

Andrew Marsh

Outstanding veterinarians. The entire staff is outgoing, friendly and a complete joy to work with. Your pets matter to them!

Joanne gustafson

Love them...great staff

William Lee Giroux

My pups love this place! Woof, Woof!

dondi mimitz

Love these people!!!-

Super Boys Family Fun and Reviews

Expensive money hungry vet. Took my dog for a rash he had on his body. Came out paying almost $400. Went somewhere else and was advised to change his food and he was fine and it went away and stayed away.

Sheila Elliott

We are newer to Northampton. My 8 year old bulldog needed her dental work done. Vet was knowlegable and friendly. Enjoyed the people that work here from the front desk to the Vet just great people. Treated my dog wonderfully. Would recommend this spot to everyone.

catherine nicoll

They are great ,very helpful. Dr Delaise has saved our bei ling. Thanks.

Emma Vall

The quality of care, the kindness on the part of everyone at the clinic, and the knowledge and expertise of Dr. Diaz, is beyond anything I have experienced in 20 years. I took my elder dog yesterday to this clinic, and saw them caring for an emergency with another dog, they were prompt, fast, organized, attentive, calm and caring during the emergency, and still managed to see my dog on time and with the same level of professionalism. A big WOW to all the employees. Keep up the good work!

Sue Keller

Absolutely the most caring and talented vets in the Valley. Always doing the best things for the animals, close followup care, and super friendly staff that loves animals. We got 2 kittens at different times fostered by staff members (thanks Misty!!) and they have taken care of all 4 of our cats,, as well as compassionately coached our family through the illness and deaths of our original 2 cats. Always appreciated the cards we got, signed by the whole team, sending condolences. So excited to see the new space and would recommend these folks to anyone. We trust them 100%, and find the costs very reasonable and the accessibility is fantastic.

Catharine Cummings

They are always proficient in taking care of my cat. The new location is perfect for pets.

Kaybeth Fortier

Techs always call back within the hour when we have questions. Very reasonably priced services compared to other nearby vets. They take the time to listen to your concerns and never rush you out the door. Clean waiting room and kind staff.

Alec Chrzanowski

Nice people

Maureen Carney

I have brought all of my pets here for over thirty years. These are the most caring and professional vets, techs, and administrative staff-- clearly committed to the animals and their caregivers. I have the utmost confidence in the veterinary care my pets receive, and the compassion with which they are treated. Excellence all around, and nothing less.

Aubri Drake

I absolutely love Dr. Kate and I love the desk staff. They're very helpful and kind. However, I had a very negative experience with Dr. Paporello; she was a complete bulldozer and didn't listen to a word I said. So I highly recommend them, but I would avoid Dr. Paporello.

Bee in the Clouds

***Please Read*** One star. This one star goes out to the receptionist with the dark colored hair. You ma’am, would get zero stars if possible. MAD rude. Went to pick up my wife’s pup and no customers at the counter, it was my first time there and I stood waiting for while as I was unsure the rules on pickup. Eventually went to the counter (still no customers). The second I stepped up to ask what I was to do she instantly said she’s handling another thing with a customer. Well, I just had a question but ok... Some way to be greeted... I work customer service at a counter and never would talk to someone like that. She should definitely not be working there. I was also pre warned about her for being super rude. If I didn’t have respect for public places, I would of had some words with her. This woman is a f*****g b***c! Again, I highly suggest she gets a new job where she’s not the first person you see when you walk into a place. Hide her in the back, for multiple reasons.

Sara Elkins

I have used this practice for about 20 years. I have not gone anywhere else because all the vets and the vet techs have a special way with animals and care deeply about their medical needs and quality of life. When I had a cat that was dying of cancer and in severe pain they helped me with pain killers for her and when it was time to to let her go, as soon as I called them to come to my house to take her out of her misery they came right away. So tender was the vet, to my cat that I will never forget her kindness. Every one who worked at the practice signed a card to comfort me and sent me a rose. I have continued to take my new cat to this practice because they show so much patience for my pet and go out of their way to try to make her comfortable in the exam room.

Alayne na

Great place to bring ones pet. Love my vet so helpful and knowledgeble

George Baker

Always take the best care of my beloved cats

Kelsey DeMatteo

Excellent, always kind, never a long wait and very accommodating

Deb Coon

Outstanding

carlye t

They love each pet as if it were their own

AnnaMaria Piccininno

Excellent service from the moment I step in the office to the end of my pets appointment. Ladies at the front desk are efficient, cordial and just super cool. My pets are handled and cared for by very knowledgeable, kind and understanding staff that take their time to question, explain and inform us. What a great place to take your pets too. Thank you for such a positive experience every time we go.

Barry Gruber

I just moved to town and my 12 year old dog got really sick and could barely move. They came out to the car to carry him in for me (I have a bad back). They were remarkably compassionate to both me and my dog. The next day, when it became clear we had to put him down, because of my bad back, they actually sent a team to my house to do it. A truly remarkable place, to whom I will be forever grateful.

strange lynx

My first experience with NVC was in an emergency. I called them because they were much closer to me than the emergency hospital in Deerfield, and they saw our dog immediately and cared for her thoroughly. Since then I have brought our pets here and I have been impressed with the quality of care and the wonderful staff. They are much more thorough, caring and organized than the other area vets we have used in the past. I feel good knowing my fur children are getting the best care. I love NVC!

Amanda MacAvoy

My rescues have behavioral issues and the vets and staff are so accommodating!

Deborah Wojcicki

I bring all of my pets to NVC and wouldn't dream of going anywhere else for general animal care. They are awesome! I know they will do whatever it takes to make my animals happy and healthy. In those instances where specialized care was needed (e.g. one needed a knee guru and another a cancer specialist and a behaviorist), they provided great referrals as well. You just can't beat the service or the care. They even have good bedside manner with people!

Fullam Meadow Farm

WHAT AN AMAZING CLINIC. While cat sitting for one of their long-time patients, I had the sad task of taking the very sick little man, Walter in to be put to sleep. He had a long amazing life and his family was abroad and we had all determined if it "was time", while they were away, I would consult and take him in. I had never set foot in this practice, I'm a long time pet owner with experiences at many vets over the years. From the moment I walked in the door to the moment I left - it was an bittersweet, yet amazing experience. The veterinarian, Dr. Kate DeLisle and the vet tech, Jeileen were so kind and caring for Walter and even ME, the "stranger" who came in. They were DILIGENT about making sure all the authorizations from Walter's owner were in place, while also being compassionate about caring for him in his last minutes. They had laid out fleece (plaid) blankets, and were expecting us when we walked in the door. Afterwards, they prepared a lovely box for Walter and even wrote his name and put a heart on the box. I'm so impressed with the care they took. I'd give 10 stars if I could!

Candice Wilson

I have been going to this clinic for many years, mostly for my pet rats. It is very hard to find a doctor who treats pocket pets and Dr. Shelburne is the best I have ever worked with. I also bring my "red flag" kitty with personality issues and appreciate the patience that they take with her. The atmosphere is very friendly and professional. I have been to many other vets and will never go anywhere else. I highly recommend them to everyone.

JJ DiPietro

Great but pricey

Mike McCarthy

Extremely pet oriented, letting you know what to expect with meds as well as when your furry friend gets older.

Lauren Duncan

Overall, my dog receives excellent care at NVC. Sometimes I turn down treatments (e.g., teeth cleaning), but they are very respectful when you do.

jessica jensen

Our cat got sick on a Friday night and we waited till Saturday morning to call our vet for an emergency visit. we were told that they did not have a vet on staff on the weekends. I then called other local vets(greenfield area) and to my surprise none of them had vets working as well. I then found Northampton Veterinary Clinic which has a vet on Saturdays. when I called, the woman who answered to phone was very nice. When I asked if they had a vet on Saturdays she said "of course we do, animals get sick on weekends too." Made me feel good that they are there for me if I need them. When we got there the receptionist was again very nice and concerned about my kitty. we only had to wait about 5 minutes until we got called in. My kitty had peed in his carrier so while he was getting checked out they bagged up his blanket, washed out the carrier and put in a new towel for him. ( I didn't expect that and was very please with the hospitality). Before any treatments were performed they itemized them and priced them all out and explained each one to me so I could make and informed decision as to the treatments I wanted/needed for my cat. Because this was an emergency visit there was a $75 charge which was explained to me over the phone before I even got there. This visit was much cheaper than if I had gone to any emergency vet. I was very happy with my visit there and will definitely be going back for regular visits and emergencies.

Hank Sundell

Keeps my mutts going and healthy.

George Roberge

Great staff! We're new here, so we don't have a history with this business yet, but so far so good. They went the extra mile in helping me to resolve an online issue. Nice work!

Marcus Thompson

Best place around to skillfully care for your pets!! Dr.Deslise is the BEST!

Karin Eichelman

I had recently moved to the area so I didn't have a veterinarian here yet, and one day while I was working from home my cat suddenly lost feeling in her lower legs and started throwing up so I called the closest place. Northampton veterinary talked me through setting up an appointment even though I was panicking, and got me in right away even though I hadn't been there before. The doctor was very good at explaining what was wrong with my cat in layman's terms, and didn't leave me confused, which can happen whenever medical terms are involved. I ended up having to put her down and the doctor and assistant were so kind about it that it made it an easier experience than it would have been otherwise. They also made sure to repeatedly assure me I was making the right decision -- because they know the worst thing is wondering. They even followed up afterwards to extend their sympathies, and it was such a kind gesture it brought tears to my eyes. I'm not ready quite yet for another cat but when I am this will be my vet no matter where in the valley I move to.