Last year was our first visit with our dog. Dr. Fecchia was awesome, took his time with us, answered all our questions and welcomed us right into the practice. I even sent a thank you note when we got home because I was so impressed and so pleased with the experience there. This year I brought my dog for her annual wellness exam and we saw a female Dr. Right when we were brought into the room the vet techs went at my dog without greeting her. She was wet, her nails were long and she was very anxious. The techs could see this with her and my dog got aggressive, having new people come at her without being greeted. During this, the female doctor came in, sawthe anxiety with my dog and did the same thing. My dog began barking and trying to bite after both these episodes and immediately we were being lectured on behavioral issues based on this 5 mins experience. I had explained this isn’t like her, she’s never behaved like this before and the vet got defensive and responded with, “it’s not me I’ve been working with dogs for over 20years”. If the techs and vet had approached her and said hi to her before trying to grab her, this wouldn’t have happened. She told me my dog needed Prozac and questioned how she is with our young kids. When I tried to answer her and explain she’s great with kids and strangers, she kept interrupting me. Needless to say, I left the visit very disappointed and very host, crying in the car on our way home. Yesterday, I called first thing in the morning to ask questions about bites my dog got the night before and again was interrupted, not given much of a chance to speak and was told to “google it”. I tried to question what the tech Debbie was telling me and she kept interrupting me and couldn’t get off the phone fast enough. We also sent her to be groomed last summer, I was quoted one price (similar to what I currently pay) and was charge $15 more and her haircut came out horrible. I will NEVER bring my dog bag here again, such a disaapointment after our first visit. Currently looking for a new vet.