I wish we had taken our 12 year old black lab, Bailey, to BVS sooner. The quality of care and the recommendations that were made to us during his surgical consult greatly improved the quality of Bailey’s life and helped extend it for almost another two months after other veterinary clinics and hospitals had given him a prognosis of only weeks.
After seeing countless veterinarians throughout New England and being told that all treatment options had been exhausted and palliative care was our only option, we made an appointment with BVS. It was life changing for Bailey (and us). From the moment we walked in Bailey was treated with care and compassion and we were as well. We drove down from NH for a Friday afternoon appointment and as we checked out the receptionist, seeing our address, looked up the traffic report and we took an alternate route home based on her suggestion, which saved hours in traffic traveling to NH on a Friday night. Every member of the BVS staff we encountered that day was pleasant and helpful.
Our consult was with Dr. Henry and he was phenomenal. Dr. Henry truly cares for animals and understands what we, as their best friends and caregivers, go through when our pet is ill. He was honest in his assessment of Bailey’s prognosis and was willing to contact other veterinarians for their assessment on Bailey’s eligibility for surgery. Dr. Henry answered all our questions during our appointment and we never felt rushed. After the consult more questions came up regarding the timing of Bailey’s treatments and his potential surgery and he was more than willing to answer all of our questions and gave us his advice on how proceed with his care. He always left the line of communication with him open in the event we had any more questions or needed further advice. 100% Dr. Henry is the best of the best when it comes to veterinarians.
I did read the reviews on BVS prior to making Bailey an appointment and noticed a lot of negative reviews based on pricing. Bailey saw countless specialists at veterinary facilities throughout New England and BVS was comparable (or slightly less expensive) in price.
I highly recommend BVS and cannot thank them enough for all of help they provided during a very difficult time.