Reviews of Bay Country Veterinary Hospital (Veterinarian)

Marilyn Hendley

I've been bringing my dogs to Bay Country Veterinary Hospital for about 15 years. Everyone there has been amazing!!! It's like the way doctors and nurses should be but aren't so many times. They really care about your furry baby and treat you and the pet with so respect and love! I will always use them. I have moved 45 minutes away but still drive back because it is so worth it to know that your pet will be in the best hands and hands that really care.

Melinda Faile

Jeter loves staying here and getting spoiled while his Mom is gone!

Amber H

I initially started coming here because of the location, but stayed because of the great service provided to myself and my dog. The veterinarians, technicians, and office assistants here are very friendly and are thorough. Bay Country is well worth the cost, I know my dog is really taken care of here.

Nicole Manning

Awful experience... my dog got gravely ill while boarded there. Stay away!

Madelaine Burger

Great small town vet!

Sarah McGarry

Friendly and knowledgeable staff, easy to get an appointment, and conservative/no-pressure approach to treatment.

Al9946

Great boarding vet

Vicki Durst

Today my Bruno was neutered. The staff was wonderful, as always. They give the best care that I could possibly imagine, from the time you walk in the door, till you leave. Thanks for taking such good care of my boy!

Kayla Messina

I had my first visit a few days ago with my pitbull Cody. Everyone was so friendly and welcoming and you can really tell they just love animals. I drove 45 minutes to have my visit and it was completely worth the trip. This will definitely be my primary care place for my dog from now on :)

Pam O'Connor

I started going here 2 years ago because it is close, the vet lives in the neighborhood, and several neighbors recommended them. I have been very satisfied with the care of my dog, the website and ability to request and receive information electronically, and by the helpfulness of the admin support. I've had only good experiences with this group. Keep up the good work.

Kenzy H.

Friendly staff, fast with appointments, considerate when asked questions

Alexander McQuoid

Wonderfully thoughtful staff. Take great care of my dog and cat. Highly recommend. I have been taking pets here for nearly 30 years. Trustworthy.

Donna Toomey

I have two special needs dogs who board with Bay Country Veterinary. Paisley and Tully receive "Rock Star" treatment! I especially appreciated the text updates and pictures during our recent two week trip (the longest we've ever left them). The peace of mind knowing they are safe and the genuine affection shown to our little ones is priceless.

Cheryl Wilson

I've been taking my pups to Bay Country for 10+ years, and I wouldn't think of going elsewhere. From the doctors to the techs to the front office staff, they are all top-notch. The kindness and professionalism of everyone there is over the top!

jinny Decker

I have several pets and bring all of them to Bay country. The office is super clean and the staff is so so compassionate

Kassy Sodergreen

I have never met a kinder group of Doctors and assistants. So incredibly patient and understanding. They are clear, honest and truly love animals.

Melanie Gorman

Wonderful staff, made us feel welcome, safe and educated about our cat and her needs. Would definitely recommend.

Ashley Hollandsworth

We always have a wonderful experience at Bay Country Veterinary Hospital. All of the vets, techs, and office staff are caring and kind. My dog feels like a super star when he walks in the door! I always know that they are taking great care of my dog when he boards there as well.

Lynn Cipollone

I can't say enough good things about this place. Every staff member is so friendly and helpful and you can tell they truly care about your pets. They're always excited to see my pup, and she is always excited to be there! Even the small things like text & photo updates during a surgery stay, or following up after routine shots are so appreciated and just go to show how much they care. What peace of mind to have such trustworthy, kind doctors. Very highly recommend!

Jennifer West

Dr. Smith is awesome. She genuinely cares about my dog.

Joshua Coonradt

Friendly and loving staff.

Dana S

Great staff and vets.

Alexander Brandt

Great service and one of the only places you can take birds

Laura Kowal

Very sweet and caring doctors and a wonderful staff.

Beatrice Amador

Love this place ! Great costumer service in person and through the phone, everyone is so loving with the pets , I definitely recommend it !

Aimee Kirchner

Dr Bauer and Dr Smith are my favorites. They explain things in terms that everyone can understand. Been using bay co since 1995 and always happy.

Kathleen Doyle

We stumbled upon Bay Country a few years ago, when our dog needed some emergency treatment. Then and now, they have been the most caring group of vets and staff we have ever encountered. I think they love my dog as much as I do! Never pushy, always informative, kind and patient - I really could not ask for any more!

Misty Melton

The staff at Bay Country are just incredible. They've cared for my fur babies for the last decade+ and have been accommodating beyond measure as we've navigated everything from puppy to seizures to lipomas and geriatric care to resources for training, anxiety, boarding/daycare, etc. for all of our babies.

Aida Leblanc

The people and care

BeatriceStCyr

The level of care at this facility is good, but I agree with the experience reported by others, in that our bills are *significantly* higher than when Dr. Hall was operating out of this location. It's also not unusual for us to be peppered with recommendations on miscellaneous tests. We love our pets, but don't have unlimited funds to pay for costly non-essential testing and services. We take our pets to Bay Country when necessary, but unless the high cost of their pet care comes down, we'll have little choice but to seek alternatives.

james johnson

Would like for the facility to be updated, however awesome staff and doctors

Handy Man

Some of the staff is ok, but they could be a little too sappy/fake. Then they did sneak charges on my bill that were not clearly explained or exactly truthful. For instance they showed me a $400 or so cost for shots for my dog; I explained that I did not want to pay this at the time and to only give the most important shots. Next thing I know, I am checking out and BAM they stuck me with an extra shot that I did not agree too. They also told me that charges for a poop test were included and that I only had to bring the poop, but that was a lie and I was charged. Then as I was about to walk out of the door, they literately RUSHED one more test and the tech would not tell me the results as she ran past me and whispered something to the Vet. Now I need heart worm meds. The poor girl ringing me up was nervous and almost babbling about how expensive pets were as she hit me with the total, BAM, $500 and change. I just paid knowing I would NEVER return, especially since they had already hit me with the BIG missed appointment fee. They hit me hard on the Heart Worm meds too and I felt violated to see how inexpensive it is to just buy it on Amazon. My wife was very upset and called them right away and canceled all future appointments.

Kate M.

When I bring my fur babies here, I can trust that they will be in good hands. Thank you to everyone at Bay Country Veterinary Hospital!

Janice Tippett

Dr Bauer is the best vet in the area. He is caring, patient and knowledgeable. He listens to my concerns and does not over medicate. He has treated all of my dogs for the last 13 years. And when my dog was violently attacked he took my calls and even showed up at the emergency vet hospital to be there for us.

Julia Rice

Dr. Bauer is an incredible Vet he figured out that my recent car accident caused my dog’s diarrhea. I have been using topical NSAIDs. Even though I thought I was doing a good job of not letting my dog lick me after applying it, my dog still licked me when it was dry and the topical NSAID got on household items that my dog probably licked causeing the diarrhea. Dr Bauer treated my dog and gave me dog food which my dog gobbled up! So happy that Dr Bauer have my dog on the mend!

Kip

Bay Country has been our veterinary clinic for many years. Our children now take their pets to Bay Country. The staff is sharp, attentive, kind and they KNOW our family and our pets. We never have to spend time bringing anyone 'up to speed' on what's going on with a particular pet. The doctors who have cared for our furry family are incredibly compassionate, but also firm about what we, as owners, need to do on behalf of our pets.....they gently hold our feet to the fire, as it were. Our pets are always their first priority. We can't say enough good things about the care given to our pets and family at this practice!

Geneva Cooper

I love this hospital. They always took very good care of my dogs. I HIGHLY recommend.

Brad Lewin

The vet was very kind and caring with my dog. Staff was courteous and they took me back to a room on time. Been using them for a couple of years. Seen several of the vets and have always had a good experience.

Ramica Branham

I couldn't put zero stars so I'll settle for one. We just has a baby which caused my bird to act out in a plucking temper tantrum. I called the vet and explained that he was now starting to bleed. They did a ton of tests (of which they did not explain to my husband was not included in the exam) only to tell us exactly what I told them "he's just acting out". They gave no suggestions about the bleeding (Which was my only concern) and told him to look online for suggestions for stressed birds (which is what I was doing, last resort call a vet is what it said). What made it worse was that they called the police on my husband because he was nodding off in the waiting room.Embarrassingly enough, he had to explain in front of our ten year old son that he starts work at 4am and was extremely worn out at this 7:30 pm visit (hence the giant mug of coffee). He only came out this late so that I wouldn't have to bring a nursing baby out in the cold to a vet, and so our kids wouldn't have to worry about a bleeding bird hopping through the house. I plan on starting a pet boarding and dog walking service in the near future, this will NOT be the vet that I will partner with. It's a shame since I am looking for a good vet to help with our exotic pets.

dulce Wan

Great veterinarians. The vet techs are very good and knowledgeable. Fantastic customer service. Good for both dogs and cats. Reasonably priced.

M Sully

Bailey has a Doc crush on Dr. McLean!

Lisa Mazza-Culver

When I moved from the Eastern Shore, I did not have a vet. My 12 year old Doberman was very sick and I was referred to Bay Country by a close friend. My first vist was with Dr. Bauer and on that first visit I had to put my sweet boy down. Dr. Bauer and the staff were AMAZING. I have been taking my pets to Bay Country ever since that first visit, which has been over 6 years. I highly recommend this practice if you are looking for exceptional knowledge, care and compassion for your pet ... and yourself.

Sam Minnerly

Always take care of your animals and nice staff

Linda Smythe

These people love animals, especially those that visit their hospital. They take delight in your pets and take great care of them. Although my fur baby does not care much for the actual vet visit (especially the taking of the temperature part), he loves going and loves the technicians who care for him when I board him. He can’t wait to get in there! Dr. Bauer has been his vet since 2008.

Kathy Broady

Dr. Bauer and staff are always so good with our dogs and really do care about their well being.

Alicia Smollon

As always, the folks at Bay Country & Dr. Bauer provided excellent care

Jenifer Faith

They love Dash and are so good with her.

Laura Doran

Bay Country Veterinary is the kindest place! I’ve never been to a vet like this. Every tech, admin, and vet I’ve seen there has been above and beyond fantastic with my very nervous pup. They take so much care to make sure she’s comfortable before any exam or procedure is done, and are just great all around.

Lori Abercrombie

Vets were kind and thorough.

Andrea Jones

I really like the vet staff. However, I need to find another clinic after I was charged $189 for a missed appointment.

Andrew Clive

The Staff at Bay Country are amazing. They take time to thoroughly explain everything and are up front about costs. They go above and beyond to provide the best care possible, and it;s clear they want the best for each of their patients.

Hil Yeskey

Some members of the staff are not particularly, "feline friendly."

gail corbin

I love my veterinarians!!!! They truly care about the people of animals they have alongside loving your pets.

Kathy Joyce

They take good care of of my friend's cat.

Jacki Baldwin

As the proud guardian of 5 rescue kitties, someone always seems to need something. The folks at Bay Country are without a doubt the BEST! From nail trims to helping diagnose and treat kidney disease, they treat all my pets, and me, like family. They are incredibly caring, and have even seen one of my pets late in the day before a holiday when it was needed. I recommend them to all my friends & co-workers! Kahlia, Koko, Kasimir, Kosmo & Karma send purrs & headbutts =^..^=