Reviews of Herod, Jeff J, Dvm - El Paso Animal Clinic (Veterinarian)

Lynette Chapman

Do you know that when you leave a dog/cat overnight at a veterinarian’s office to be observed after surgery that they are often not observed at all. My dog was ALL alone for 11.5 hours after surgery in a kennel and without food, being let out to go to the bathroom or any pain medication! The next morning it was discovered that he had developed a high fever. How long did he have that fever? The vet admitted that he had overheated. A few hours later he DIED. He was 4 years old! How can you leave a pet with NO supervision after a surgery when complications are likely to arise? My heart is absolutely broken thinking how miserable that my BELOVED dog was the last day of his life thanks to the irresponsibility of El Paso Vet Clinic in Derby. El Paso also should have called me when they found my dog with a fever. Instead I called and asked if I could come pick up my dog and they said 'Yes, he is ready to go home' with no indication that anything had been wrong. I took my 4 year old daughter with me. We waited an hour in the lobby for my sweet boy. The whole time I was telling my daughter that he would come out any minute. Imagine my shock when we were pulled into a room and told that he had died about a half hour ago. He died while we were waiting for him in the lobby. My daughter was horrified and crying (so was I). She will probably remember this the rest of her life. This was not the way that you want to tell your 4 year old that she lost her best friend. Taking my dog to El Paso was one of the biggest mistakes of my entire life. Please do not send your animals to El Paso Animal Clinic in Derby, KS. Also, I am begging you to make sure that whoever does care for your pets not leave them alone when they are ill.

Lee Wilson

Great service and care but moved to animal hospital location. This address is not used anymore

Dee Taylor

I first started talking my little ones to El Paso Animal Clinic in '93 for spaying my blue healer, Susie. He has taken care of all my dogs (Susie, Opie, Belle, Buddy, and Dino), and cats (George, Annabelle, JoJo, Euphilia). My Annabelle, got out and was attaked by a dog. Her left leg was broken in three places, and was their first orthopedic surgery. And Susie, who had been abused and dumped at my sister's, was positive for heartworms. Her case was severe, and we didn't know if she would make it. Jeff called me mornings and evenings to update me on how she was doing. Through it all, spayings and neuterings, checkups and shots, heartworms and dog attacks, Dr Jeff Herod and all the staff at El Paso Animal Clinic have been fantastic. I have moved several times, but still use their clinic for my pet care, even when one move had me driving close to 50 miles one way.