Here you will see all the reviews of people who are using the services and products of Council Bluffs Veterinary Clinic (Veterinarian) in Iowa area.
At the moment this firm has a score of 4.7 stars over 5 and this score was based on 199 reviews.
You may have noticed that its rating is virtually the best one, and it's founded on a very high number of opinions, so we can say that the assessment is very faithful. If many people have bothered to evaluate when they are satisfied, it works.
As you know, we don't usually stop to give scores when these are positive and we usually do it only if we've had a problem or issue...
This Veterinarian belongs to the category of Veterinarian.
Very polite, reasonably priced. Great care for my fur baby.
the long haired lady is the rudest, nastiest person ever. I took my cat there for an ear infection, and they told me it was a polyp, and they wanted to do some kind of "deep cleaning" of the ear. he was to be put out and i was to drop him off early. I did drop him off at 8am, and by 8:45 they had called me FOUR times to change the procedure, and jack up the price. I went and got my cat, and took him to another vet, where they informed me, that the cat DID NOT have a polyp but a TUMOR! These people also killed my friends cat, when it went in for worms!!! STAY AWAY if you love your animal!
They saved our black lab, Bubba. Will always be loyal and very thankful!! <3
Caring staff, knowledgeable vets, reasonable prices,
The best vet in town. And cheapest. Thank you!!
Haven’t had a problem here! Took my kitten here and they did an exam on her , the only downside is it’s very expensive for shots they absolutely need. But I guess too quality for good service!
The staff is great and they are always good to our pets. They also make the time to answer any questions in detail.
Great doctors love going there everyone is so helpful
Friendly staff
There service and very helpful and no appointment is necessary and walk in's are welcomed
The staff here are amazing, they are super friendly and can usually recognize you or your pet on sight. Accepting walk-ins is very convenient and you can schedule an appointment with out a hassle.
They did a wonderful job of diagnosing my dog and seeing that she got healthy
Great prices and the best staff. Very friendly and knowledgeable.
Very knowledgeable andcaring staff here. Always willing to help and explain anything at any time. From the moment we arrive to the evaluation and even billing it has been pleasant every time. I would and still do recommend this place first to anyone asking about a clinic.
Friendly staff walk-ins no appointments get u in and out quick
They are always really nice and treat the dogs really well.You can tell that they really care about what they do.
Great Clinic for pet care
Great staff, caring and reasonably priced
it's ok place since you can walk in
Very loving ppl and wonderful to my pet
Top notch service. It was a sad day as we had our cat of 15 years put down due to health complications. They were very professional and caring. They went out of there way to be accommodating and sympathetic.
The most caring, understanding and down to earth staff u could ever ask for!
Really great service and willing to work with payments
Took lost dog here to look for microchip. They were organized and kind.
We love the Council Bluffs Veterinary Clinic!! They treat both our pets so well and give them the best care. Prices are very reasonable and the staff is great! We highly recommend this clinic!
Very fast to get in
People are very friendly.
Our 10 yr old Maine Coon,Angel, was really sick and she wouldn't eat or go potty. Dr Pettis took blood work and figured out what was wrong and gave her meds and in less than a week we saw improvement and she saved our furry daughter.I don't know what I would do without Dr Pettis at the CB Vet! There is a young short guy that is a vet there and called Angel overweight at the time.She weight 12 lbs. For a large breed cat, that is petite. She growled at him after that. We always ask for someone else. Dr Pettis is new but amazing and very nice.
The people there have always treated us like family. I know I might be a pain sometimes when I have concerns with Tootsie but they are always willing to answer.
A wonderful staff, who truly cares about the well-being of your animals!
Great place! Great staff!
THEY ARE GOOD PEOPLE & THEY ARE GOOD WITH YOUR PETS THAT YOU TAKE TO THEM & THE PRICES ARE REASONABLE
Always a pleasure to use this clinic. Always great friendly faces. The techs and vets are quick to see my fur babies everytime.
Very friendly and understanding staff. Love how much they care for my dogs.They treat you like family. My Rambo is a tough case too. Rescue and abused and they are so good with him.
The doctors at this clinic are knowledgeable, kind, and patient. They take the time to listen to your concerns and questions, instead of ushering you through to get more patients in.
My puppy is 8 weeks and she caught parvo, as I was so scared nervous didn't know what to do council bluffs veterinary clinic put me at ease! They gave me options with affordable prices and worked with me to pay for my baby to have the best care she could get! They kept her for three days and she is now back to her old self! Thank you so much for taking such great care of Nova. ❤️ They explained everything so I knew what was going on! I was able to call as often as I wanted to keep updated an was able to visit her daily!
It's very good place I had taken lots of my baby's there. An there was two times that turned out not to be very good day.because I had to but to of my baby down.and hurt so bad but there was nothing they could do. And that happens but there always helpfully and very caring.and very nice matter a fact my baby buster going there this week to get nail cut so he's going to berry mad because he hates them getting down. I can't say anything wrong with the place been going there for years
The veterinarians and staff at C. B. Veterinary Clinic at helpful and courteous. They always make you feel welcome and appreciated. They treat my pets like they are family. And explain issues with care and compassion. I have been visiting this particular clinic for the last 30 years.
Super caring and friendly. Excellent care.
Yes! Great Staff. Reasonable Prices.
Gentle, kind people and cost isn't horrible. I've used this place now a few times. They are great even with skittish animals and try to make them comfortable. I've seen them be compassionate with owners and hurt animals. I recommend them to everyone. LOVE THAT THEY ARE WALK IN!!
Greatest vet clinic in CB. Love Dr. Michael's
We've been going there for yrs. We have always gotten excellent and friendly service.
Friendly staff was very considerate of my feelings and caring for older cat. Discussed treatment options and prices before proceeding.
Very efficient. Professional people!
Love the staff here they really care about animals. They have always done a great job with my baby been going here for three years.
Fast, friendly service and take great care of my fur baby.
My dog had hives and they cleared it up right away
Such nice people! My animals get great care!! I have been a client at this clinic since 2010, and have never had a complaint.
They are great with all types of animals, fast, friendly, caring and willing to work with you
Definitely fair prices and a vet who is smart and cares!
Very nice and clean
Awesome
The most excellent caring staff. Our 18 month old Boxer was beyond sick and needed a very expensive surgery that we couldnt afford. They let us put down a percentage of the total and let us make payments on the rest. Dr. Michael was beyond nice and caring. I cannot thank them enough.
I have used this place for years. The female vet is the worst. Why isn't there an option to give these people no stars. They did surgery on my 6 week old puppy who had a double hernia and she ended up with parvo. Now these people are sitting here trying to say that they didn't do it and that they're not going to help me because they haven't had parvo in their office for years. They said that it must be my dogs that contracted the parvo and I explained to them that this is my third litter of puppies that I've taken to them and none of them had ever had parvo previously so how could my puppy who never went outside or around other people have contracted it when the only place she had been was their office. So they would not help me with the other two puppies and their momma because they said it was my fault and it wasn't my fault. My dog got parvo from their office and they knew she hadn't had her shots yet. Now I need to bring my adult dog to see them because she's yelping and crying and I had owed them $70 last year because my CareCredit got maxed out when I had to use other resources to medicate my dogs for that parvo. It ended up costing me almost $3,000 and they won't let me take a couple of days to come up with the money if they see her today because I never paid them $70 for 3 months but it's paid now and it has been paid for a year.
I have been coming here for years and the staff is always amazing! The best veterinary clinic! Prices are reasonable and they treat my animals with such compassion and care!
Dr. Michael and the staff are amazing
I love this place. They treat you like family. Most of all my fur babies love them. Been going there for years.
This is a great place for walk ins, and the staff is very friendly and knowledgeable.
Great people. They were very compassionate when I lost my best friend. They did everything they could for her, but her little body couldn't fight it. The staff was wonderful!
I've been bringing my dog here for 2 years, and the staff here is great with him.
Great group of individuals!
Always nice, sometimes takes a long time but it is a clinic.
Nice staff. I've been taking my animals here for years.
I think this will be a great place to take my fur babies. Other than the wait time all went well. Love their pet health web page.
The employees there are awesome. Very nice and compassionate. They go above and beyond.
Treats my pitbull the same as any other animal. Very good with her.
Great Staff, Great Facility, as well as Vets That Do Really Care. My adult Labrador was hit by a car, dislocating his leg from hip, scraps, cuts, as well as a bit a hole in his tongue, and had a lotta pain, got him in right away, and within 24hrs, had no real pain, and getting around very well in his sling he has to wear for a minimum 2wks to heal. Would recommend this place to anyone. DVM Michael D Steven is a Great Doctor, and a real Animal Lover, went over every detail with me as well. Thank You Doc.
Awesome
Took my welping Lab in because she had lumps. They gave her some antibiotic but it makes her sick and the throws it up. They tried to get me for $300 worth of unnecessary blood work ($85) and antibiotic for an ear infection that he even admitted whatever antibiotic she was on would cure the ear. I don't have the proposal in front of me but I felt like I was at that animal hospital in Omaha that bills you $300 an hour in the waiting room,. When I called him back to let him know my dog was having a reaction to the antibiotic, I thought he would change the prescription but he told me to give her 4 tsp of Pepsid but he added "if you don't want to come in and get her some blood work (that she didn't need) and x-rays (that wasn't even proposed) then give her pepsid. Almost like since I don't want to shell out $300 for extra stuff I'm not getting a different antibiotic. THIS PLACE IS ALL ABOUT THE MONEY. They could care less about you or your pet. You have been warned.
Always caring, best service,&switched over years back when strobaens refused to treat our sick puppy after they said they would make room for her,(parvo)then changed their mind like she wasn't a member of our family but ONLY a dog
Vets are very helpful and caring of your pet
Took great care of the family pet.
Loved it there.
Very friendly and professional
They are kind, friendly & caring.
I took my 12 week kitty there last night. He was hypoglycemic with a Blood sugar of 23. He was dehydrated also. My kitty went back in to an almost unconscious state after about four hours. The vet was supposed to call me this am about blood work that was done yesterday. I called lifted two messages this am and not return call. The cost for lactate ringers and some dextrose was over 300.00. If they really cared about Cheshie money or not they would have contacted me back. I'm sad and disappointed because they seemed sweet and caring but I did let it be known that I could not afford much more than 300.00 dollars and funny that's what my bill was and didn't get a return call back.
Very caring staff.
This place is amazing! Walk in is even very fast!
Walked in with my Pomeranian. Saw a doctor within a half-hour. With visit, a small procedure and antibiotics is was affordable. Doctor Michael was very formal and clear.
Very friendly staff and doctors.
I just tried calling to ask about getting my dog seen as he is having seizures. Lisa rudely interrupted me, talked over me that they're a walking clinic today and tomorrow. Really??? Absolutely no customer service at all. I used to like this place. Guess we will go somewhere else. She needs a class on customer service.
No appointments, which means you can get in right away if something happens. Fast & friendly but you do pay a price for their services.
Everything was great
This is the best place
Just called for advise about scheduling an appointment and the lady who answered the phone was amazing! Very reassuring when worried about our furry friend.
Friendly doctors and very compassionate staff. I will be bringing all of my fur babies here from now on.
The people here are amazing with animals
They are caring and compassionate take very good care of my dog would not go anyware else
I've taken my dogs there for years. They provide excellent care and I trust them completely!
CBVC must have overhauled their staff since I last needed them. Lisa, the gal that assisted me at the front desk went out of her way to get my cat the attention that he needed, and in a timely manner. All of the techs that assisted were very helpful as well. The memories I had when I visited last were of lazy, entitled and rude workers. I wont call them techs. I am glad to see dr hobbs turn this place around. I will be using CBVC in the future
The vet doc is super nice & the staff is personable.
Everyone there genuinely cares for each and every animal that is brought in. I definitely would recommend taking your pets here.
Great place and will take payments Arrangements
Love it
A very friendly, professional place. The staff is very personable. They took the time with us when we brought our dogs in and listened to our concerns. They even gave complementary baths when we boarded our dogs over a long weekend! Thankd, guys!
The staff and doctor and sensitive, caring and compassionate. Their treatment during the recent loss of our beloved pet was professional, kind and in every way extraordinary.
A good place to take your animals
Great place to ensure a healthy pet. Only one in town able to diagnose our dog's condition. Now she has the proper medication and is doing well.
First of all this vet clinic has two very wonderful and knowledgeable veterinarians Dr Michaels and Dr Pettis . With that being said their secretary / front office staff leaves much to be desired . We have taken our dogs to this vet clinic for years and have had problems with their staff . We seriously considered finding a new clinic to go to but really like those two veterinarians . I wish I could give 5 stars but until they get replacements for the 2 bad apples in their front office staff I have to stick with the two stars . They have two front office staff members that are rude , Snide , vindictive and just horrible to deal with named Mellissa and Lisa. Unfortunately I have to judge the clinic as a whole and not just on the veterinarians.
Very good service caring personnel I would recommend them to anybody if they love their pets as much as we do
Carring people/vets.
Getting my puppers up o date on shots
Fast response
All staff are friendly and efficient at their job s! And I trust them will all our animals.
No one at the front desk. I stood there until a customer told me to sign in on the board. I still waited. When I did get someone's attention, I gave her the stool sample. She just said someone would be with me soon. She started to walk away and I said don't you want to know who's stool sample that's for? Then proceeded to ask me oh why are you here? I explained. She took my name and walked off. Not even looking at me and walked away. The entire staff was aloof . Let's just say this was the most unpersonable and bad experience. The vet didn't even introduce herself I tried to explain about having horrendous amount of fleas in our home. I had a Seresco collar on my dog and explained what had been going on. She just looked for flea feases and said no fleas. I had to continually stop her from leaving the room to tell her what had been going on. I knew my dog was really sick having some sort of seizures. I explained my dog had fleas in his poop. She said that's not possible and asked me where the stool sample was? I said I don't know someone at the front took it. As soon as I get the blood tests back I'm going to another Vet.
Great vets hers
I been taking my dog for 10 years .I l over it
They took very good care of my dog.
Answers all my questions when ever I call.
Great staff and walk in only
Staff is always pleasant and very helpful.
Amazing staff and very caring. I am extremely particular where I take my animals. This is the place to go. Knowledgeable, tactful in difficult situations. Amazing Vets and staff.
The staff was very compassionate to a friend who had to put her dog to sleep.
Good caring staff that speaks plain and honest