Reviews of Michigan Road Animal Hospital at 96th Street (Veterinarian)

Michelle Vaughn

Top Shelf care & customer service! Been with Dr. Hurd for over 20 years & never had complaints! The staff is so professional & accommodating! Highly recommend!!

Kim Clark

Hands down best vet clinic in Indy. Staff and doctors are compassionate, friendly, and knowledgeable. I have had the same vet there for over 30 years. Would not go anywhere else.

Joseph Moore

Very kinda staff on a hard day were our family lost our dog of 15 years.

Biannah Simone

I really love this place! They are always super nice and really worked with me when my puppy broke her leg! I couldn't afford all the X-rays and surgeries so they found an alternate way to get her healed! Everyone is super nice and understand that I'm a first time puppy owner!

Justin Hinkle

They're the best

Rosa Rodriguez

I love bringing my pup here. The staff is always helpful and very nice. It's always quiet and clean. They always take very good care of my pup and they are always so helpful!

Michelle Vaughn

Top Shelf care & customer service! Been with Dr. Hurd for over 20 years & never had complaints! The staff is so professional & accommodating! Highly recommend!!

Kori Boone

I had a few friends recommend Dr. Hurd when I was looking a vet for my cat, and I am so happy that I took their suggestion. We now take all of our animals there. The facilities are nice and the staff is incredible. Someone even called after one of our dogs got stitches to see how she was doing. I can't recommend them highly enough.

Steve Weinberg

Unbelievably caring and kind people..You want a lifetime of good care for your pup, bring em over to Michigan Road animal hospital..

Jill Thomason

Clean and friendly

Brian Henderson

We have been clients of Michigan Road Animal Hospital for over 10 years. The support staff are exceptionally friendly and take the time to connect with you on a personal level. The Vets are also the best I have ever encountered. Dr. Hurd has treated our dogs the whole time and provided excellent care. He has been willing to go above and beyond exploring treatment options for our dogs. We have been extremely happy with the care we have received at Michigan Road Animal Hospital and would not think of taking my dog anywhere else.

Arian S

I found a stray kitten and took it home. After a couple of days, she had some swelling and I noticed a large open wound. After looking at it, I knew right away she needed a vet. I called 96th street for the first time and I was greeted by Jenn who did a wonderful job of finding time to bring her as well as answer any and all questions I had. I arrived at the hospital and the lounge area was very calm and had separate areas for dog and cat owners. While filling out a form which took just a minute, they took a look at the kitten and informed me that she needed stitches and gave me the quote, which was very reasonable. Dr. Fletcher worked with me to get the operation day same day and I couldn't have been happier. She truly cares for the animals and found time on such short notice to help. I will definitely be a repeat customer and if I ever have any problems with kitty, I feel completely confident that that Dr. Fletcher and her staff will do their best to help.

Kim Clark

Hands down best vet clinic in Indy. Staff and doctors are compassionate, friendly, and knowledgeable. I have had the same vet there for over 30 years. Would not go anywhere else.

Mike Celentano

They loved on my sweet rescue dog. I was really worried about her positive test for heart worms when I had her spayed at the low cost clinic. But after talking to the staff and doctor I am confident that she will pull through with their careful attention to detail, patience, and love of animals. Plus, inc case of any complications, they have full hospital facilities.

J Graf

Wonderful staff that really cares about animals.

Shawn Linderman

The service, professionalism, medical knowledge and the staff always greets you with a smile is just a small part of why I recommend this veterinary clinic. They go the extra mile to ensure you receive the best care for your pet. They always have shared true understanding and empathy when my cat has been ill. They value our pets and they realize to many of us our pets are family.

Cory Henck

Scheduled an appointment to have it canceled last minute. Then trying to reschedule the wouldn't give me anything after 5 like originally scheduled.

Krystal Marquez

Staff was super nice, the doctor was very friendly as well as the groomer. I was so impressed with their grooming skills, I would definitely recommend this clinic to anyone.

Katie H

I don’t write reviews generally, but these guys deserve so much recognition. My cat, Jasper, became very suddenly ill last week. I saw these guys were close, so I called and was immediately allowed to get Jasper in to be seen. I was greeted with empathy and kindness. I was an absolute emotional wreck and I was given support and hugs. The staff was kind enough to call me a couple hours after leaving him to tell me he was improving. Jasper spent a total of three nights, and I was updated at least twice a day every single day. I was also allowed to visit for as long as I wanted, which really helped me (and I think Jasper, too). As I’m writing this, Jasper has only been home for a bit over 48 hours, but he is really showing his sweet and affectionate self again. I cannot thank Dr. Wilson and Dr. Arvin enough, nor could I ever thank the rest of the support staff enough! Although you’d never want to use a place like this because that would mean your furbaby is sick, this is where I would take mine over and over again. Thank you!!!!

Ellen Benjamin

The staff are so friendly and sweet! They took such great care of my cat! I am definitely happy that I stumbled upon them on google. Highly recommend!!!

Thomas Stevens

Such a friendly, clean and nice group of doctors and staff! I was visiting with my colleague from Lap of Love Veterinary Hospice and they were so warm and compassionate.

Matthew Tutto

We have seven cats, all insured because animal health is important to us. That being said, our vet which is this location is pricey, but for a good reason. Our animals are well taken care of and treated as if they were their own pets there.

Beth Mendes

I was disappointed. I have struggled to find an excellent veterinarian for my Bengal cat, Lucy. I was excited to see that this clinic was AAHA certified. Dr. Klarquist was afraid Lucy would bite him and wore giant gloves. Lucy has never bitten, she hisses and talks smack does not bite. Upon taking her to another veterinarian it was discovered she had a serious bacterial infection and a heart murmur. Again, I was disappointed.

Guppy Nash

Just got a call for a interview to work here so I wanted to check out the reviews and I'm happy to see everyone loves them hopefully I can join the team.

Yori Enamorado

Love the staff supper friendly.

Jim bo

Love Dr. Fletcher!

Margaret Smoller

Great staff.

Donna Wright

I've followed Dr. Nicole Fletcher to 3 different locations, in the many, many years I been taking my babies to her and could not be any happier with her kindness and knowledge.

Stephanie Shattuck

Today was our kitty Mochi's first checkup since we adopted him. I had heard good things about Michigan Road Animal Hospital, but hadn't had the chance to check it out myself until today. My husband and I were very happy with the visit and thankful to all the wonderful staff for their gentleness and kindness towards us and our little furball xD. Very clean and calm environment. Very polite and professional staff. Thank you again. :)

Cory Henck

Scheduled an appointment to have it canceled last minute. Then trying to reschedule the wouldn't give me anything after 5 like originally scheduled.

Krystal Marquez

Staff was super nice, the doctor was very friendly as well as the groomer. I was so impressed with their grooming skills, I would definitely recommend this clinic to anyone.

Anthony White

We love the care they give our fury family member it's like leaving her with family when we are on vacation

Melissa Scholz

We love Dr. Fletcher!! She and the staff are great with our dog!

Katie H

I don’t write reviews generally, but these guys deserve so much recognition. My cat, Jasper, became very suddenly ill last week. I saw these guys were close, so I called and was immediately allowed to get Jasper in to be seen. I was greeted with empathy and kindness. I was an absolute emotional wreck and I was given support and hugs. The staff was kind enough to call me a couple hours after leaving him to tell me he was improving. Jasper spent a total of three nights, and I was updated at least twice a day every single day. I was also allowed to visit for as long as I wanted, which really helped me (and I think Jasper, too). As I’m writing this, Jasper has only been home for a bit over 48 hours, but he is really showing his sweet and affectionate self again. I cannot thank Dr. Wilson and Dr. Arvin enough, nor could I ever thank the rest of the support staff enough! Although you’d never want to use a place like this because that would mean your furbaby is sick, this is where I would take mine over and over again. Thank you!!!!

Karen Smidt

Love Dr. Hurd and the friendly staff! Been taking my fur babies to them for over 20 years!

Deborah Monroe

They are perfect for my mom's dog . They are kind and work with the animals

Kierra Eldridge

All the doctors here are wonderful. Dr. Wilson currently treats my pets and I would never trust any other vet (except those at Michigan Rd.) with the health and safety of my fur babies. I recently took my dog to a closer vet out of convenience. I tried for weeks to get them to take my dogs limp seriously. I disclosed he had previously been diagnosed (by Dr. Wilson) with bilateral cruciate disease and they still would not prescribe the adequate number nor mg of NSAID for him. They also would not let me order it from an online pharmacy. They wanted me to pay $200 to buy name brand from them. The first day back with Dr. Wilson, she felt a large lump that had been missed by the other doctor on his knee, got him on a balanced medical plan, and within 24 hours my dog went from not eating, walking, or moving to running around like a puppy again. I am so grateful to Dr. Wilson, the amazing caring Veterinary Technicians, and the wonderful veterinary assistants that work at Michigan Road Animal Hospital @96th st.

Kierra Eldridge

All the doctors here are wonderful. Dr. Wilson currently treats my pets and I would never trust any other vet (except those at Michigan Rd.) with the health and safety of my fur babies. I recently took my dog to a closer vet out of convenience. I tried for weeks to get them to take my dogs limp seriously. I disclosed he had previously been diagnosed (by Dr. Wilson) with bilateral cruciate disease and they still would not prescribe the adequate number nor mg of NSAID for him. They also would not let me order it from an online pharmacy. They wanted me to pay $200 to buy name brand from them. The first day back with Dr. Wilson, she felt a large lump that had been missed by the other doctor on his knee, got him on a balanced medical plan, and within 24 hours my dog went from not eating, walking, or moving to running around like a puppy again. I am so grateful to Dr. Wilson, the amazing caring Veterinary Technicians, and the wonderful veterinary assistants that work at Michigan Road Animal Hospital @96th st.

Julia Fruth

I haven't used them for a sick pet I had to bring my little Sweetpea my little Bichon down to have her cremated

Alexis Schneider

Took my cat midnight here for most of her life, Dr. Hurd always took great care of her & when she passed almost two years ago now they were terrific & great with making her as comfortable as possible & myself through the whole euthanasia process. Will be calling you guys in a few weeks to see about kitten packages etc since I’m getting a kitten in a month & will be bringing them to you. Couldn’t recommended this animal hospital more, the vets & staff are wonderful and truly care and that says a lot from a veterinary technician like myself. Keep up the great work. :)

Gladys Brito

Great service

Rebecca Baer

Great vet office! Very friendly and fun to talk to, but the price was way to much for just a check up.

Tambra Macaluso

I love knowing my critters are in good hands here.

Rachel Scott

We have been working with the Michigan Road Animal Hospital and Dr. Klarquist for almost 10 years. They have always been very professional and helpful whether it was a routine visit or a serious illness. I would recommend them to anyone!

Michael Richardt

I have taken my cat in for grooming to the 96th street location for a long time. On May 8, 2019 I took my cat in for grooming. I requested the summer cut, but received a much longer cut. More like a winter cut. My cat always receive a potty patch, however this time no potty patch. The cut was uneven. For example, the back sides were longer and in one case not even cut. When my wife saw the results, she said this is the worst cut I have ever seen, saying the cut was uneven and did not look good. It appears the groomer was not paying attention to my request and details. I will not be taking my cat to the 96th street location for grooming. M. Richardt

Luann Pethe

I've been taking my sweet little guy (dog) to the Michigan Rd Animal Hospital at 96th St for over five years. They have the friendliest staff (they act like they are genuinely glad to see you and that they care about your pet). The doctors there are very caring and knowledgeable. Dr. Fletcher is the best vet I have ever dealt with when it comes to explaining what is going on. She tries hard to put you and your pet at ease while visiting. We love her!

Kori Mattisz

We absolutely love it here and recommend it to anyone who needs a new veterinarian. The staff is great and the vets are phenomenal. Thank you for taking such good care of all of our animals!

dena gill

I really like this place. They always make my dog feel like he's the best living thing in the world when he comes to visit. I got my rescue very young and he was sickly for months. Thanks to this place, he's loving his best life! The only thing negative I have to say is that the prices should be examined for competition in the area. I went in for a weight check, one month of flea prevention, and a nail trim. It's cost me over $45. So, you do get quality care but at some point it wears on your bank account.

Lisa Clark

Freindly. I love DR Hurd and DR Arvin. Ive been going here with my kitties for 20 years . Dr Arvin has a great bedside manner. When my kitty had cancer Dr Hurd was the only one who could perform the delicate surgery. He is excellent and very kind with a gentle nature. Great team.

Judy Fletcher

My dogs are old because of the terrific care they have received at Michigan Road Animal Hospital at 96th Street.

Kori Mattisz

We absolutely love it here and recommend it to anyone who needs a new veterinarian. The staff is great and the vets are phenomenal. Thank you for taking such good care of all of our animals!

Gabriela Pena

Great, kind and compassionate staff and Dr Fletcher is so patient and thorough!

Stacy Drachmann

The staff are great and the facility is beautiful.

Josh Kramp

I took my dog in to have some major dental work done and the staff was absolutely amazing. Not only were they professional, knowledgeable, and courteous, but they exhibited a genuine love for the animals that came in their doors and they made sure I knew exactly what was happening at all times. I even got TWO follow-up calls asking about my dog, making sure he was okay and recovering well. Needless to say I immediately switched pet care providers and am now a proud member of the Michigan Rd Animal Hospital family.

Dave Philpott

I am also a big fan of Dr. Fletcher. I had to put my dying cat to sleep last year. She and her very capable assistant Caleb helped get me through this most difficult time with their caring, and professional manner. Yesterday I took my other cat in for a check up. I was worried something might be wrong with her mouth. Dr, Fletcher checked Gabby out and gave her a perfect report for health. Staff at front desk is always friendly and helpful. I drive from Carmel to go here.

dena gill

I really like this place. They always make my dog feel like he's the best living thing in the world when he comes to visit. I got my rescue very young and he was sickly for months. Thanks to this place, he's loving his best life! The only thing negative I have to say is that the prices should be examined for competition in the area. I went in for a weight check, one month of flea prevention, and a nail trim. It's cost me over $45. So, you do get quality care but at some point it wears on your bank account.

Ryan Harmon

Always great. Past 8 years with my dog.

Wm Douglas

Terrible receptionist, on the phone chatting with an out of towner about what new restaurants were where in the area while 3 different groups waited for assistance.

Taylor Jones

They are the best, really care about the pets and parents. They didn't complain when I called 500 times to check on my kitty when he needed to stay overnight. They let me sit with him in the back too when they weren't quite ready to let him leave. It was nice to see they aren't hiding anything and really care about them. Thanks for making Sparky better!!