Reviews of Hanover Veterinary Hospital (Veterinarian)

Nancy Trimboli

Our new rescue, Brooklyn, felt very comfortable with the office and the vet tech. The tech even helped us avoid unnecessary costs by reading through the paperwork that came from the rescue. It was overall a very positive experience!

Ashley Payne

Lovely group of people that are very thorough on what's best for our pups! I always appreciate a professional that doesn't try to just sell me on unnecessary vaccines and chemicals. They were informative and were over all helpful! 5 star experience.

Christine Renee

Had xrays done on my dog then later called to have them sent to another Dr and Hanover said that their computer went down and they lost them. $265 for 2 x-rays now I have to get them redone. They told me that even though I paid for them that they are not my property that the x-rays belong to them. You would think that they would have records backed up on cloud so this doesn't happen. For what vets charge they should be much more careful storing pets records. Very Disappointed that they did not offer to take another x-ray to replace the ones they lost. Will take my business elsewhere.

Nancy Trimboli

Our new rescue, Brooklyn, felt very comfortable with the office and the vet tech. The tech even helped us avoid unnecessary costs by reading through the paperwork that came from the rescue. It was overall a very positive experience!

Lindsey Muenstermann

Staff treats you and your pet like family. Always quality care and not to mention they make it fun and the least stressful they can for your furbaby!

Diana Dean

The staff is super friendly and they seem very knowledgeable.

Irene White

I highly recommend Hanover Veterinary Hospital. I brought a little cat in that I found on the streets. When I took her in to be spayed they discovered she had a couple of dead kittens in her. She was brought in just in the nick of time they said. They called me at home to check on her. That is a followup from them that I really appreciated. They seemed to care about my little cat as much as I did. They are very caring and gentle. The waiting room and examination rooms are very clean. I feel their prices are affordable. But what is most important to me is the care my cat received and the cleanliness of their facility. They get a Five Star rating from me. Irene White

Joey Fernandez

Great Staff!!

Ashley Payne

Lovely group of people that are very thorough on what's best for our pups! I always appreciate a professional that doesn't try to just sell me on unnecessary vaccines and chemicals. They were informative and were over all helpful! 5 star experience.

Stacey Elliott

Caring and friendly staff. Patient and knowledgeable doctors. I have 4 animals and they all love Dr. Eric!

Sylvia Musgrave

It is very clean and they are very caring with our pets.

Rocco De Luca

The staff is great but, billing is all over the place.

Terri Wippo

For the last 7 years I have trusted Dr. Eric to give my family's pets (5 dogs & 2 cats) the honest and caring attention they deserve. I admire the way he strives to make every visit better than the last one; free vaccines for life is a bonus too! So glad Dr. B. is back too - my other favorite doc! I can't say enough about the kind and efficient office staff and assistants - I love them all.

Justin S

They have mastered the art of up selling. Staff is great and unfortunetly Dr Eric is not the vet at the facility.

louis corey

My wife Called about problems with my dog and receptionist hung up on my wife. This place doesn't care if its close to closing time about your animals. Do your self a favor and find a different vet.

Christine Renee

Had xrays done on my dog then later called to have them sent to another Dr and Hanover said that their computer went down and they lost them. $265 for 2 x-rays now I have to get them redone. They told me that even though I paid for them that they are not my property that the x-rays belong to them. You would think that they would have records backed up on cloud so this doesn't happen. For what vets charge they should be much more careful storing pets records. Very Disappointed that they did not offer to take another x-ray to replace the ones they lost. Will take my business elsewhere.

Amy Schotke

Staff is very kind and helpful

Pat Christoff

Very caring and professional. Excellent program that gives immunizations for the life of your pet. All employees were great every time we came in.

Deb Huisenga

Great. Everyone very nice

Roberta Mazeikas

We have received excellent care at fair prices from Hanover Veterinary. We feel confident that our pets are getting very good care from experienced doctors and staff. Well worth the extra few minutes it takes us to get there.

Tiffany Malinak

Great service

edward barclay

I'm not one to instantly dig what you're selling, or saying. It takes a bit sometimes. I need to get the trust confirmed. My pets are a part of me and I have to trust who's caring for them. I believe that I've met everyone on the staff, and all have my trust (especially one). If you're like me, then let me say that you should give them a shot. I'm very happy with these people. They're professionals.

Joe Velderman

My wife and I took our pug to the Hanover Vet Hospital and they were great. The staff was very friendly and courteous. The doctor was incredibly professional and compassionate. It's so nice to go to a place where you know the whole staff cares very much. This was the first time we have been to a vet where the doctor recommended doing some blood work to find out what is wrong with our dog.

Deb Huisenga

Great. Everyone very nice

James Schmidt

They take care of our pet family

Krisi De Luca

I love the vets, but always have a lot of confusion with the staff, times, dates. Even had my dog in one day for a heartworm test, when we got to the counter to check out, I asked when I get the heartworm pill, the same tech asked me when I last had him in for testing...Um you just drew his blood, I have gotten calls about being under charged and many other issues. If it wasn't for the Vet's themselves I would look for another clinic

Wilbur Cox

I have the highest confidence in Hanover Vetenary Clinic. The staff is attentive and hospitable. My dogs are in the best of care. They even offer grooming

Jamie Godoy

Love the friendly helpful staff here. My dog is a big baby and they are so good when she comes in for shots

Tim Dot

The vets are very caring with our pets, and are very knowledgeable about health and treatment of animals.

Chris Watt

My first visit was great. However, my calls when I needed advice for my dog were unanswered and I returned to my former vet.

Katrina Lackhouse

they have a special cat room that keeps all of my 3 cats at ease. recommend this place to anyone who has cats.

Eric Barnat

Dr. Emily makes it a 5 !

Braeden Shimkus

Helped my pets

Amy McKibbin

I must say Hanover Veterinary Hospital is the best! I am so glad I found them to provide care for my dog :) I highly recommend and would not take my pet anywhere else! Thanks Hanover!!!

Zachary Kaplan

Hanover has a free vaccine for life program! Great staff as well! I would highly recommend them to anyone!!!

Jason Cotton

They are great with my puppy and their followups are awesome

Jeffrey Wallen

Incredible people

Adam Cummins

Best veterinarian around great staff very friendly and informative very professional and personal they don't take your animals behind closed soundproof doors and be aware of others in the area that do at this office all the staff cares about you and your animals can't say enough good about them I have a lot of animals and take all of them here I recommend them to everyone and I've been to a lot of others none come close!

Tricia Duerig

We first met them at the Pet Expo at the lake County Fair grounds and they were very kind. When our dog had an emergency we took him there to receive treatment and they were very knowledgeable and very reasonable compared to the othere vets we have taken our dog to in the area. This will definitely be our dogs new doctor's office.

Shannon Bradley

Very nice people and the vet is super sweet and very professional.

Zachary Kaplan

Hanover has a free vaccine for life program! Great staff as well! I would highly recommend them to anyone!!!

Leticia Bombino

Great place and took care of my dog right away. Receptionist helpful and veterinary very helpful and kind to my dog.

Ken Welch

They've been caring for our pets for years. Fantastic place loaded with fantastic people.

Lady Luck

My husband took our American Bulldog here for an ear infection. He walked out with over a $300 bill. They charged an extra $50 because it took 2 people to hold him. The second person holding our dog, was my husband. The other tech we found out we paid for afterwards, sat there and talked to my dog like a baby, no hands on. The Dr also muzzled my gentle giant even though vet tech questioned it. They sent my dog home on a$100 anti-inflammatory medication for an ear infection. Being vets, they should know American Bulldogs have the highest pain tolerance and that after cleaning his ear and starting antibiotic ear drops that was enough without adding drugs. There are also other cost effective medications out there that would've done the same thing had he truly needed an anti-inflammatory medication. This was our second bad experience with our bulldog. The 1st was when I asked for a topical flea and tick preventative and Dr Emily insisted he needed a systemic pill that protects him for 3 months. I resisted because I wasn't comfortable giving our family member a poison. Turns out I was right, tons of lawsuits against manufacturer of said "rat poison" and our dog had severe diarrhea for a week afterwards. Our other dog, a mixed breed was a little overweight. Instead of calculating how much food he should be eating, cutting back on feeds and encouraging more exercise, they insisted I needed to place him on a vet only, medicated dog food. Didn't buy it, did what should've been suggested and dog is now down 5 pounds. They should be ashamed of price gouging and highly recommending expensive, unnecessary treatments. Read up on who you take your furry friends to and avoid this vet at all costs. You should all be ashamed of the way you practice veterinary medicine. Your trying to make a dollar instead of doing what's really right for the animals you service.

HarborThug South Side

Too high priced & not truthful

Kenny D

Had one nice Dr there that was a big help.

Rachel Burke

I drive from Chicago to this wonderful caring understanding place!! And will always do so no matter what. Dr. Eric and his staff are amazing people with big hearts. They are always willing to listen to your funny stories and unfortunately at times heartaches. They even call you within the next couple days to see how your pet is doing after his/her appointment. There are very few places who go above and beyond and this place definitely does. I will never go elsewhere with my babies!

Rob Olenik

Friendly staff and they take great care of my pets.

Mary Camarena

All the staff was so friendly and put my puppy who is afraid of everything at ease!

Cathy Burgos

The most loving, compassionate, caring staff. Amazing Veterinarians and the groomer here does a beautiful job! Highly recommended!!

Sheena Kraft

I love all of the ladies at Hanover. My dog has high anxiety when it comes to vet visits and the girls always do everything in their power to accommodate her. Thank you for being wonderful!

Nunya Biz

Need the old veterinarian back. The kid there just wants to pump your animals full of meds. The rest of the staff is amazing though.

Mike Robertson

They have always done a great job for our dogs!

Vicki Williams

The staff at Hanover are wonderful, caring people. I trust them and I would not take my dog anywhere else.

Vanessa Hrebenyak, CPC

The lady who does the dog grooming is amazing!! More of a dog whisperer than Cesar!! But in all honesty, she is truly gifted and all the other staff is amazing as well. We had gone to Smith's our whole life, but after an unfortunate event, we were so blessed to find Hanover. They care more about your animal than adding charges (that you don't really need) to your bill. And if you get your dog(s) shots regularly, then the "shots for life" program is a great deal.

Keebomed Inc

Thank you, we appreciate your loyal business relationship!

Ashley Bult

A bit pricey at times, but as of late have made the purchasing of monthly pet meds more affordable. Most importantly, veterinarians and technicians are kind, patient, and knowledgeable. I can tell they truly love their jobs and genuinely care about the well being of my pet.

Mary Camarena

All the staff was so friendly and put my puppy who is afraid of everything at ease!

Scott Krygowski

Clean place , great people, excellent service

Amanda Cristelli

I brought both of my cats here to be fixed. The female cat actually had a problem after, and they got her in immediately. They checked her out for free since she was post op. Also the staff is wonderful. My fur babies aren't the nicest outside the house and they were very patient with them.

Cathy Burgos

The most loving, compassionate, caring staff. Amazing Veterinarians and the groomer here does a beautiful job! Highly recommended!!

Sheena Kraft

I love all of the ladies at Hanover. My dog has high anxiety when it comes to vet visits and the girls always do everything in their power to accommodate her. Thank you for being wonderful!

Monte Michelsen

Great staff, very accommodating and caring.