Here we offer you all the reviews of real people who are using the services of Fall Creek Veterinary Medical Center (Veterinarian) in the area close to Indiana.
To this day this firm receives a score of 4.6 stars out of 5 and that rating is based on 107 reviews.
As you can read, it has an average rating is basically the best one, and it's based on a very large number of reviews, so we can think that the rating is very accurate. If people have bothered to leave their opinion when they've done well, it works.
As you know, we don't usually bother to give opinions when these are good and we usually do it only if we've had a problem or issue...
This Veterinarian is included in the category of Veterinarian.
The staff are great and the doctor is very friendly and knowledgeable. Dr. Risser really cares about the well being of your pets and explains things very well.
Very kind, considerate and caring
I will never take my pets anywhere else! They are friendly, professional, do a great job making our furbabies feel at home, and they show they truly care about our family when they follow-up. We adopted an old sickly cat 2 years ago and Dr. Moore did an awesome job walking us through options and treatment plans, even calling to check in on a day she wasn't in the office!
Since I moved to Indianapolis - I haven’t been able to find the right vet clinic! My boss recommend I go to Fall Creek as my rescue dog, Beyla, struggles with behavior issues and everyone there understands dog behavior. Dr. Luth has been such a great vet, working with figuring out Beyla’s health issues and getting us answers and solutions! It is good reassurance to know you can trust your dog with someone! Couldn’t be happier - everyone at fall creek is kind and professional and great with both my dogs! Highly recommend!
Dr Risser is a highly qualified. All staff are knowledgeable and courteous. 3 doctors are available. Great hours.
They are professional and really take care of the animals!
Dr.Risser is the only vet I trust with my babies.
Caring staff and quality care
Prompt and thoughtful care provided for my nine-year-old Lab. Recommend highly
Had some concerns, when I contacted Dr. Risser about them,he was quick to respond and open to hear them. He was compassionate and quickly made things right. Very appreciative. Make sure you research cost because they are quite higher than others.
Took care of my dog nicely. Nice people. Sent pictures.
Chelsea always does a great job grooming our dogs
The staff and doctors are knowledgable, friendly, and really care about your animals. I would recommend this vet practice to anyone.
The staff is very friendly! I am THAT dog mom with a ton of questions and have never felt rushed or belittled by them. Dr. Risser is very knowledgeable and gentle. He has a great pupside manner and is detailed in his explanations. We took our puppy a few times in his first few months and he walks right in without being scared or timid thanks to their demeanor with the animals.
We love Dr Risser and his staff. Since moving to Indianapolis 7 years ago, we've taken all our furry family members here for their veterinary care. (Two dogs and two cats.) We are thankful that they are caring, kind, knowledgeable and sensitive. We recommend Fall Creek Veterinary Medicine to everyone who needs a vet!
You will find no veterinary practice that surpasses Fall Creek in providing comprehensive care for pets that meticulously combines state of the art science, accessibility and affordability along with equal amounts of kindness, compassion, and a truly loving approach that addresses the fact that all pets and their families are unique and require individualized care. We have been taking our 3 mini doxies to Dr. Risser since we first learned about his practice several years ago. Our dogs, 2 in particular, have had challenging medical issues through which we've been guided with nothing less than the best of heart, mind, and skill. Dr. Risser and his staff embody everything we want in a medical practice for our furry family members!
I've been taking my two dogs here for over 4 years. Even though I've moved 45 minutes away I refuse to find a new vet. The entire staff is amazing and we trust them implicitly with our pups.
Excellent service, nice staff
We switched to Fall Creek after leaving another facility with lackluster pet-side manner. Their is professional and caring. They call and followup after appointments to check on our furbabies. The new location is easy to get to and in a convenient location off of Olio road.
Dr. Riser is a very good vet and cares for the animals he treats, but the location continues to grow without him overseeing the day to day operations as he did on the past. We had been a client since they opened the first location. On August 15, 2018 my dog went in for her monthly grooming service, which she had been doing with them for the past 13 years. She was also due for her vaccinations and senior wellness exam. In years past, we dropped her off and wait for a phone call that everything is complete. We received a phone call and arrived to pick her up. We paid the invoice at the front desk for over $200. We then went in on September 17, 2018 for the next grooming service. Upon coming back to pick her up, they stated that we had not paid our balance from the previous visit of $62. My wife stated that everything was paid in full upon exiting the facility, and the staff continued to dispute the claim. I reached out to the owner following the conversation and asked for a return phone call, and was informed via text message that "upon gathering all information, it seems our practice is not able to continue to meet the needs as we were able." Later found out that a vet had incorrectly coffee something in the system, after they stated they are no longer able to meet our needs. I wish they would properly train the staff in their computer software to avoid computer glitches at the customer's expense. I also wish they would train front desk personnel to focus on animal care and not financial obligations.
Such a friendly staff!
Great people there go above and beyond
Dr. Risser and his staff are awesome. Very kind and professional care for my dogs. I have had a few veterinarians in different cities, and we are glad we found Dr. Risser when we moved to Fishers. If you are looking for a vet in the Fishers area, I would highly recommend Fall Creek Vet.
Outstanding Doctors. All of the people tnere are fantastic
Absolutely amazing! I've tried so many clinics and vets before finding Fall Creek Veterinary. (Face Clinic, VCA, and Indy Humane, just to name a few) Fall Creek is from now on my go to! Super positive staff, it doesn't smell like pee AT ALL (friggin magic), I didn't feel like i was being sold on unnecessary treatments. Agressive 100/100 can't recommend them enough!
Wonderful care! Staff friendly greeted with a warm smile
Great care of pets, grooming, boarding and vets
Great place to care for your pet. My little Toy Poodle Choca has been a patient here since she was 10 weeks old (7 years). She always receives the best care. I highly recommend Fall Creek Veterinary Medical Center.
Fall Creek has cared for our pets for several years. Dr. Risser and his staff are professional, helpful, friendly, and caring. I would recommend them to anyone!
The staff is friendly,helpful and efficient. I like how they always seem to be on time with quick service
They did as a job the charge me entirely too much money for no more than what they did I didn't even get flee medicine
This was my first time at Fall Creek Veterinary and I was impressed with all of the staff. Everyone was kind and knowledgeable. Was also able to get an appointment in quickly when my Shepherd needed seen asap.
I love how caring thr staff his and how great they are with all my animals. Would highly recommend them to anyone! Great place and great people!
The are friendly and knowledgeable! Quick visits every time.
Top notch care
They take great care of your pets, and the vets are second to none!
Great staff that cares
I call the vet because my cat is very sick, wanting to make an appointment for that same day, only to be told that they can't make time for my poor sick Midnight. Sorely, sorely, disappointed in their lack of concern for my pet's health. Any other vet I have ever been to before would go above and beyond to see my sick pet, and get them back to health. Would not recommend these guys to anyone.
Super friendly and great with all pets
Our family loves Dr. Risser and he is the reason we trust him with our pets. Back in April we had to put our cat down and he handled it with such care and respect. We never felt rushed and stayed with her long after she passed. The next day flowers were sent to our house followed by a letter signed by the staff. We were very touched. Dr. Risser and his staff went above and beyond. As for the building, it's new and kept very clean. The reception is very large with a fireplace, a mini fridge with beverages and snacks, and plenty of seating. There is a play area off to the side for children. The visitation rooms are well equipped, clean, and comfortable. The staff is all very professional; we've seen Dr. Luth and Dr. Risser and we are very pleased with them both.
I honestly cannot express how happy I am with this place. All of my dogs have seen Dr Luth In a span of a few days. I was never rushed and everything was explained to me in detail. Will definitely be back
Very courteous!
The only practice I trust with my beloved fur babies! Dr. Risser has been our vet for about 16 years. My entire family entrust the care of their fur babies to him and his awesome staff.
Nice staff good vet
I have had multiple visits where my dogs had actual issues and they were very knowledgeable on treatment plans. It was also very nice that they seemed to care about finding options to treat that were cost effective. Great team. Also, the groomers are great here!
Great place , got in quick, got out quicker.
Very kind and loving care for all my animals. Great grooming services, too!
Love this place
Best vet ever. Awesome staff that is dedicated to animals.
They have provided very good care for our cats in the past, and couldn't have been nicer or more sympathetic when one of them became very ill last year and ultimately died.
Not only are the techs and the doc here fantastic, But this is where many of the pacers and the colts take their pets. So you might see a celebrity during your pup's checkup!
Always provides excellent care for my dogs. Dr. Risser and his team are the best.
Dr. Luth and his staff were so caring and compassionate when it came time to relieve our sweet boy Cody of the pain of liver cancer. They made a horrible, heart breaking moment so much easier to deal with. I am so grateful for that.
By far the best veterinary I've been to. Dr Risser was kind and compassionate and explained everything fully. Didn't feel rushed had a great experience and so did my senior furbaby. The staff was very helpful and kind as well..recommend them 100%
Very thorough and professional. Very reasonable pricing. Even take my giant schnoodle to get groomed there now :-)
We have been very happy here since switching our animals over. Everyone is very kind and attentive and they are always available to provide advice or assistance b
Don’t take your pet to this place! They clearly don’t do customer service or take ownership!!
My family took our dog to the clinic because he kept getting sick and we weren’t sure what was wrong. The staff put him on IV’s due to dehydration and wanted to keep him overnight for observation....but no one was going to be there with him overnight to observe him, so we took him home with us. That night he passed away. I am highly disappointed in this clinics lack or urgency, and not advising us of the severity of our dogs condition. If we would have known he was such high risk, we would have taken him to a hospital, but that was never communicated to us. Due to their neglect, we lost a member of our family. I would not recommend taking your pet here.
Very friendly and welcoming. Very thorough and didn't try to push any unnecessary treatment onto us. They saw my baby bunnies and I will be back with my others
Have been taking my pets/family here for over a decade which includes when they were in the strip mall next door before. The staff here are amazing and caring we had to put 2 of our pets down a few years ago both within months of each other and both times they sent flowers and a card. Couldn't be more appreciative.
6/18 to 6/25: Boarding Services - I want to say this place is a "safe" haven for our pets. We found this vet because of a previous pet that was denied boarding everywhere, because he was a diabetic and insulin medicated. Fall Creek was not one to shy away from this and gladly helped our pet with our boarding needs. As time continues to go on, our diabetic pet passed on, but because of the extreme care they always took with him, I didn't hesitate to bring our new family member (Charlie) to this facility. We have used the clinic boarding facility many times and the care they consistently give my pet is exceptional and I find the staff really cares for the animals. I love the fact that the staff will send me texts on my pets well being and pictures of him running around on their grounds. I highly recommend this clinic for your boarding needs as they care for the pets in a loving capacity and not as a gravy train to feed the business costs. Keep up the great work Fall Creek, you will always be my hero for the work you do with our pets.
Dr Luth and Dr. Riser are fantastic. Would recommend them to completely.
I brought my dog in on July 5, 2016. He had been ill and it was time to let him go. Dr. Luth and his staff made me feel good about my decision. Although it was tough, it was right. Dr Luth and his staff were kind and compassionate. Almost like my dog Lou was one of their own. The staff at fall creek also sent me a condolence card signed with a message from everyone there. And they also sent us flowers for our loss. That was the nicest thing ever and meant a lot to me. Thank you to the staff and doctors. You will always have my pets in your care.
We love bringing our 2 dogs here, they get great care and the prices are great.
Everyone in this office is AMAZING. They have taken care of pets that we have had and have for more than 4 years. They are like family to my family and I because of how much they care and help with our pets. Even though Buddy didn't like check ups Dr. Luth always treated him like he was his dog. Ellie Mae just loves the treats she gets during check ups and after. I think we owe Dr. Luth a new stethoscope because of how many times Buddy bit it ha ha ha. In all seriousness. If anyone is in search of a vet the offers a kennel,grooming and vet care; this is the place.
Love this place! My dog wanted to give it one star.
Wonderful casting, great at working with your schedule. We love doctor Luthe and the entire staff. They are always helpful.
There is none quite like Dr. Risser. The care and compassion he provides his patients (and his clients) is unsurpassed. We've had 4 dogs as patients of Dr. Risser over the years and in the last 2 years, we had two deaths (one tragic and one not). I cannot tell you how comforted and comfortable we were all made to feel by the staff and Dr. Risser in particular. I cannot express how grateful we are to have someone like Dr. Risser as our vet.
A great place to take your pet. They are always kind and helpful.
Great caring staff and experienced vets!!