You will be able to see all the reviews of real people like you who purchase the products and services of The Animal Hospital of Gurnee (Veterinarian) in Illinois.
At this moment this firm has a score of 4.7 over 5 and the rating has been calculated on 62 reviews.
You may have noticed that it has an average rating is practically the top, and it is founded on a high number of reviews, so we may be quite sure that the assessment is quite faithful. If many people have bothered to leave their opinion when they are pleased, it works.
You know that we don't usually stop to give opinions when these are correct and we usually do it only if we've had a problem or issue...
This Veterinarian corresponds to the category of Veterinarian.
Very personalized care. Treats our puppy as if she was a member of the Hanover family. Highly recommended!
Our cats were treated well and issues were solved fast.
After a terrible experience at another vet, the Animal Hospital of Gurnee was recommended to me by a friend. My dog is not a pet, she is a member of the family, and the excellent service we receive here is a night and day difference from what I have experienced elsewhere. I drive an hour each way to go here, which should speak volumes about the level of care they provide.
Very helpful
Great Vets and very reasonable pricing
Consistently Great job with customer service juggling a busy lobby. Take costs into consideration and won't overcharge for services.
Everyone here is so caring and I always leave here knowing my dog Butterscotch was given the best treatment and extra attention. Most dogs hate going to the vet but Butterscotch gets very excited to come here.
Very personalized care. Treats our puppy as if she was a member of the Hanover family. Highly recommended!
Great staff
I can't say enough about the care and support we have had from Animal Hospital of Gurnee! Dr. John has been there during very stressful times and has saved our horses. He is so caring, professional and so knowledgeable integrating naturopathic medicine with Western medicine. He saved one of our horses using stem cell therapy along with chiropractic to bring him back from a broken pelvis from a kick. Other vets said at best he would be yard art but because of Dr. John I am riding him again and he is sound and very happy. He saved another of our horses during a bad founder episode and with his expert care and sound advice and support to empower us by teaching us how to give injections and to be confident during the critical care period. She made it and I am now riding her again. He was there during the end of our older horse's final hours and helped assist to keeping him comfortable during what could have been a very painful and devastating departure. Whenever I need him he's been there! He's like a white Knight! He cares for our dog and cats also. We are so fortunate to have him and the staff at Animal Hospital of Gurnee to care for our beloved furry friends. Thank you so much!
I've been going to Dr.Hanover for 20 years,great veterinarian.
If you want incredible bedside manner & Dr.s who care, John Sr. & John JR.Hanover are on the top of my list of compassionate and knowledgeable veterinarians who really know their job! I have to be honest in saying the manners and attitude of their front desk staff definitely has room for improvement. I have seen improvements lately as they are under new management as of the past six months or so. I have the recipient at times of the front desk staff showing NO compassion whatsoever. However, I attribute some of that to the mentality of generation X who were not taught that you don’t behave at work like you do at home or when talking back to your parents if I’ve questioned anything or interact with your peers when you don’t agree. The importance of not only being respectful to your elders & clients but the mentality of, “the client is always right“ doesn’t exist within the mind of a couple of ladies that are there to greet on take care of the clients. That’s not enough for me see any other veterinarian in the Lake County area because Dr. Hanovers is not only that good but a pleasure to see under any circumstance.
Nice place to go
Absolutely AMAZING staff. We were making our way from Chicago to Northeast Wisconsin with a rescue dog who was behaving viscously. The staff here went above and beyond what they were required to assist us in getting safely home and getting the certification we needed. Not once did they ever act like we were a bother. They made us feel welcome. If we lived in the area this is who we’d take our pets to.
Have been here multiple times for my 2 goldens. Vets are thorough and knowledgeable. They take the questions and dont make you feel rushed. Staff is very friendly and keeps everything moving. Highly recommend them to others.
Professional grooming service and sweet front desk people
The staff are efficient and knowledgeable, and more to the point they take care of your pets as if they were their own. The techs and doctors treat each animal with care and love, something that makes me proud to entrust my cats to them. I know that whatever my boys need, they will be taken care of.
I've been going here for over 15 years. I love Dr Hanover and Dr Dymek.
Have been here multiple times for my 2 goldens. Vets are thorough and knowledgeable. They take the questions and dont make you feel rushed. Staff is very friendly and keeps everything moving. Highly recommend them to others.
The staff are so caring. They take that extra step to make sure your fur baby is well taken care of.
The staff as a whole is great! I always get quick and compassionate feedback from the staff as well as the doctors. This is my favorite vet by far!
Great place for grooming and care for all kinds of animals but dogs are cared for and groomed very responsible for the car of my Milo.
Professional grooming service and sweet front desk people
I take my cat there. That's the only place I can take her where she doesn't freak out. They ate so good with her, they must make her feel like she's at home.
The staff are efficient and knowledgeable, and more to the point they take care of your pets as if they were their own. The techs and doctors treat each animal with care and love, something that makes me proud to entrust my cats to them. I know that whatever my boys need, they will be taken care of.
Have taken all my cats here for over thiry years. Very friendly staff. Great vets who really love animals. We drive the extra few miles because our cat Chip is really comfortable and knows they love him. Great place for the family pet.
I have been going to this clinic for years they are the BEST!!! Wonderful Care!! And they give you a fair price not like so many other places!! It is a bit far for me to drive but my dogs are very special to me and they always go the extra Mile!!!! Best of the BEST!!!
Great with my pet. Great care
I travel from Texas 4-5 times a year for medical treatment. Often I don't have much notice when I have to be there. Every time I have been in the area the doctors and staff at this location have found a way to accommodate the needs of my four pets. Whether it be boarding, vaccinations coming due or pet health issues they find a way to work within my own doctors' schedules and eliminate stress from a stressful situation. You can't ask for more than that. Thank you!
Dr John has been taking care of my horse for over 12 yrs, and my dogs from time to time. The care we have received has been great! Dr. John is available to answer questions and make house/barn calls - and has always been very responsive to our furry kid's needs. So happy we found them,!
Dr. Hanover is great with my pets.
Friendly
Have taken all my cats here for over thiry years. Very friendly staff. Great vets who really love animals. We drive the extra few miles because our cat Chip is really comfortable and knows they love him. Great place for the family pet.
Great clinic, they don't over charge and they don't do unnecessary procedures. They will honor your requests with what you want to do. Caring staff and doctors here and are not pushy for certain procedures! Go here for both my dog and cat!
Very friendly and accommodating staff.
You can tell they love animals here. I felt my cat was well cared for.
I've been using Dr. John Hanover Jr for over 20 years. Fantastic veterinarian who keeps up with the latest research and treatments. Also he offers options for treatments and finds the best fit for my animal. I also trust him because he is not one of those vets that will rack up your bill for the sake of making money. VERY honest and does the right thing by you and your beloved companion.
It's better than where we were going.
You can tell they love animals here. I felt my cat was well cared for.
They deactivated my acccount and wouldnt approve a order for heart guard that i needed. Wanted to charge me another $45 for office visit when i just spent $500 for dental services and office visit for a once over. Never again.
Great service , reasonable price ,we took all our cats and dogs there .
I am upset becuase I always brought my cat here. He was breathing funny about 6 months ago and I brought him in to get checked out. Of course when he was getting checked out he wasn't breathing funny anymore. They suggested he get his teeth cleaned which they had to check his blood etc, but didn't think there was anything wrong with him. Thursday I got home and he was laying on the floor in pain, bloated, foaming at the mouth and making horrible sounds. I rushed him to grayslake emergency hospital which they immediately asked to do an xray. They found that he had a serverly enlarged heart and his lungs were 75% full of fluids. If surgery was done his lungs could fill back up immediately and he only would have around 6 months to live, which he would still be in pain. He was only around 11 years old. It upsets me bc if Gurnee would have ran an xray, they would have found this and he could have been on meds and I would have known his days were numbered. Feeling lost.
Dr JohnR.Hanover (AND DR JJ) and staff are extremely skilled and professional.Three generations of Hanover's Have been caring for our pets for DECADES.(Dr J.W.Hanover Sr is no longer with us) I have trusted them with OUR beloved companions and highly recommend them to everyone who loves their pets.I know no better Vets.I come a great distance now ,here,for the best care for my current 22 yrs old cat,my 15 and 7 yrs old dogs and bring my friends pets here too.From routine care,to Lazar surgery...I TRUST ANIMAL HOSPITAL OF GURNEE
Very caring veterinarians with extremely helpful staff! We also have had a great experience with their groomer.
Great. They got my puppy in for an emergency. Took good care of him
I've been using Dr. John Hanover Jr for over 20 years. Fantastic veterinarian who keeps up with the latest research and treatments. Also he offers options for treatments and finds the best fit for my animal. I also trust him because he is not one of those vets that will rack up your bill for the sake of making money. VERY honest and does the right thing by you and your beloved companion.
Very good vet! I drive an hour to get to them, and it is worth every minute. Dr. Hanover Sr. makes me feel at ease with whatever procedures my Dobermans need. We also use them for our horses at work and Dr. Hanover is always available at a moment's notice! Thank you all for your love of animals!
It's better than where we were going.