Reviews of Pet Wellness Center of Southern Illinois (Veterinarian)

Frank Gennaro

I just love this office. The staff are friendly and knowledgeable. Dr. Nanci and Dr. Jean are the best vets that I have ever experienced in my 72 years. In fact, they are sweethearts. Both doctors are brilliantly efficient, professional, adept, caring, and friendly. They feel like family. The doctors and staff treat my dogs (my babies) with respect, and have never acted like my questions or concerns are misplaced or annoying.

Jennifer Nippe

I have a standard poodle and have tried this groomer three times. The first time, I picked him up covered in urine. They blame my dog for getting excited but my dog unfortunately has to be kenneled during the day when i am at work and does not urinate on his self or in cage. The second grooming appointment, the groomer did not do as i asked and they cut his hair in areas i requested them not to. I was upset and voiced my opinion. This last appt i went in to pick him up and the cost was different than prior appt's so i questioned it as anyone would. I had only brought with me the 60$ that I normally pay and let the lady checking me out know this. She tried to contact the groomer but she did not answer, due to not knowing, she took the cost back down to 60$. I thanked her and went on my way. I received a letter that due to my expectations of the groomer they would not see him. Little did the office know i had already changed groomers after getting my dog home and seeing patches of hair that was not cut. My 12 year old could have done a better job of cutting his hair. I do not recommend this groomer at all. After my experience at this groomer compared to all of the other groomers i have been to they are not professional and just want to rush your dog through. The more dogs the more money.

Connie Hunley

Beyond Wonderful! Dr. Nanci has the Heart and Expertise for your pet.

Alisha Erbe

Excessively overpriced for the care delivered. Extremely rude nurse. Nurse argued with me and my father in the lobby in front of every customer very loudly. When I asked her to stop arguing with my father because he’s disabled and it makes his condition worse she argued more and louder and ruder. My father left then I started saying what part of stop do you not understand? She finally left and I got my cat and left with my father. I will never return I will go to a better veterinarian where they have considerate staff and reasonable prices and actually call you and update you on your pet as promised they do not do that here.

Kathy Barnes

The staff and pet care is wonderful here!

Brad Vaultonburg

A little pricey but they do good work

Jackson Sharp

Love Dr Nancy! Has taken wonderful care of my dogs.

countrygirl 088

Nice atmosphere and best vet in Effingham

Anthony Swank

Awesome very knowledgeable and so very friendly! Not only to our animal but they are very considerate of people also.

Dalool G

We recently moved to the area and started getting our pet care at this facility. AMAZING! the staff is super friendly and Dr Nancy is extremely caring and attentive. Never rushes thr ough an appointment and always addresses our questions and concerns. Thank you so very much!

Paula Devore

A caring staff makes sure you & your pet get what you need.

Sasha Althoff

We just started taking out Boston Terrier Jack and we love them! We have seen Dr. Nanci and Dr. Justin and they have been terrific. My kids love the snacks that they always have on hand. I'm so glad that they located in Effingham!

Kathy Utz

PWCOSI is a great place to take animal family members. Dr. Nanci and her staff are such fine people. They keep up with current trends in vet care (yay AAHA accreditation) and use the most up-to-date methods of treatment. Laser treatment has been a godsend to 2 of my fur babies, and got them back on their feet after having back problems. The techs go out of their way to be helpful, and the front desk staff, too, are always helpful, kind and considerate.

Cathy Weddell

They have an excellent staff and helpful to every pets need. They explain everything greatly to where I understand ! Call for follow ups to make sure my pets are doing good.. I can tell they work their tails off to make sure your pet and you are taken care of.. Beautiful building !

Heather Branham

I'll never take my animals to another vet! I've always had great experiences with the staff. I have social issues and am not always easy to understand but these staff members have never made me feel anything less than a neurotypical person. My dogs actually like going to the vet! My cats don't like the ride...lol. Excellent drs, excellent staff.

Hillary sedam

Wonderful staff

Stewart Escalade Toy Hauler

A little pushy

Mary Ward

They are very caring and friendly staff. They will work with you if your bill is high.

harley harris

Ever since I got my first animal, we started going to pet wellness center before they moved to effingham. They've always been AMAZING in caring for my babies. And we have 7 animals. I went to another vets office once and was unsatisfied. I called right up to the wellness center and they took care of me like always. I will never ever take my fur babies to another vets office.

Slew Foot

Awesome, friendly, caring, and knowledgeable people. Dr. Nancy wonderful.

Gina Barrett

Amazing staff that cares about your pets as if they were their own! They always take the time to answer questions and explain the visit in detail. You leave there with a clear understanding of medications and follow up.

Larissa Zerrusen

Would recommend this place to anyone with pets. I take my dog there and wouldn't trade vets for anything. The staff is amazing and the doctors are WONDERFUL.

Jamie Palmer

Dr Nanci and her staff are awesome. They go out of their way to make sure that both you and your animal are cared for. They take the time to explain what they are doing and genuinely care for my animals and treat them as they were their own.

Rachel Goldstein Thoele

If I could give this place 0 stars I would. I have had multiple bad experiences. My dog was lethargic and immobile and they sent us home with antibiotics for an ear infection and told us they wouldn't have time to see him the next day if he got worse. He ended up spending 3 days in ICU at U of I--obviously not an ear infection. Fast forward to his vaccinations. We asked them to clean his ears and they offered to trim the hair on the inside of his ear to make cleaning easier. He came out with inside and outside of his ears shaved and looking like a 3 year old took scissors to him! I cried right then and there. Now, we just had him neutered and specifically asked that they not shave his arms any more (he has many patches from his time in ICU). They shaved his arm bald. I have never heard of a dog's arm needing shaved for a neuter. Finally, we gave them the number to call to update us on his procedure. They called a totally different number.., leaving us worried sick all day! When I called to have him transferred and to tell them all the reasons why, I did not get an apology or offers of any explanations. I got "Ok, we will get that sent over." I wouldn't recommend this place to anyone. So disappointing to feel like your vet does not care about your dog.

Norma Lou

The did good work on my pup but their prices are higher than all the other local veterinary clinics..

Haley Micenheimer-Hansen

Wonderful pet center for our town.. reasonable prices and very caring staff.

elsie gray

If only zero stars were an option.

Stephanie Andrews

So glad Dr. Nanci and her staff are now in effingham. We have seen all 3 Doctors here and all of them are great! Everyone is very friendly and work quickly to get you the help your pet needs!

Jennifer Johnson

My 2 boxers loved their doctor and so did I! I was EXTREMELY impressed with this vet!

Jeannie Eigenheer

Friendly ppl nd there cheaper than others

Todd Cisna

They provide a thorough exam and explain everything.

Jack Lyons

Expert veterinarian and a very knowledgeable staff.

Casey Willenborg

Staff always treat my dog so well! The atmosphere is comforting, along with the staff members. Though they no longer provide boarding, I never once had doubts while leaving our dog with them for a week at a time. Moose loves everyone there!

Robin McLaughlin

The new building is very nice! Excellent staff and veterinarians are awesome!

John Psaradellis

I met with Dr Nancy. She invited me in to tour and talk to her about my pets needs. She really knows the specific concerns for pet owners in this area and really cares! Great person! Update

Thomas Glotfelty

Only place to go for pet care. They know what there doing. Always friendly. Nice atmosphere.

Deb Bohannon

Very impressed with my entire experience! PWCOSI is a very clean, professional and pet-accommodating environment. Dr. Nanci and the entire staff made our first-time visit go smoothly.

Krum Gucci

Friendly Caring Staff Makes My Lil Pitbull Happy To Visit.. Quality So Pricey But Worth it for my PitBaby

Angela Hampton

I cannot give high enough praise for Dr. Nanci. I did extensive research on local veterinarians because I wanted to find a place that had the most modern treatment options (like laser treatments), but did not charge an arm and a leg for services. I had Dr. Nanci spay my 4-month-old Boston Terrier and decided to board her for the weekend. During that time, she had a blood clotting issue. Dr. Nanci stayed in constant contact with me, took any necessary precautions, but did not go overboard with tests and treatments. Her staff was loving and compassionate with my fur baby- even getting her a snazzy new sweater when she was cold. <3 I drive over 30 minutes to get to PWCOSI, and I can't imagine going anywhere else.

chance baker

Great vet, just a little expensive

Jena Allen

Love this place! They are the best in town! I will continue to take my cat here, as well as any future pets!

Heather Reiling

Nancy and her team are absolutely amazing. Always so very helpful and welcoming. They treat our animals as if they are their own. We just went in last week and got our 1yo black lab fixed. They were running a sale on it for the month and so we hopped on the money savings. Upon arrival our pup decided to poop in the lobby and I felt horrible and offered to clean it (it was my dog afterall lol) and the lady insisted she do it for us. Then when we picked up our pup after the procedure he peed in the lobby and the same lady insisted on cleaning it up. The hospitality is amazing there and I highly recommend anyone with four legged family members to go see the Pet Wellness Center of Southern Illinois! Im soo glad they made the move from Altamont to Effingham too!