Reviews of Capitol Illini Veterinary Services, Ltd. (Veterinarian)

Jacqueline Williams

Moved from Springfield to Florida in 2014, & the only thing downside was leaving behind my vet, Dr. Holbrook & Andrew & the gang. Frances will never have it so good, but she will abide.

Rachel Welch

I was visiting Springfield from out of town and needed to see a vet. I chose Capitol Illini based on its great reviews and AAHA certification. They were wonderful! My 75-pound mastiff mix has a lot of nervousness and anxiety with vet visits. The entire staff was friendly and understanding of my dogs issue and worked patiently with me. They practice "fear-free" exams, where the work is done with the owner rather than taking your pet to a back room. Although my dog was still nervous, there was an obvious improvement in just one visit. If I'm ever in the area again, I'll come back here!

Arthur Kindred

Great place to have your pets taken care of. Great and compassionate people that care and are friendly. My family has been with them for many years, and would not think of going anywhere else.

Kelly Nickolaus

Capitol Illini has a great team of Vets, techs, & support staff. They can get me in at my convenience & are very caring of my animals.

Kammi Davis

Have been pleased with services for my cat from them.

Sandra Hagan

I've been taking my cat Austin to Capitol Illini Veterinary Services on Wabash for a few years now and the staff and doctors have been great with any needs he has.

Mel Taff

It was excellent

Helen Tolan

I have gone there since the 80's and the doctors have always been outstanding.

Terry Ooms

I am a K-9 Handler for the State Fire Marshal and have used Capital Illini from day one with my partner Jules and I have nothing but great things to say about them. From the front desk staff to the doctors they are great and very accommodating. TOP NOTCH in my book.

Kay Hampsmier

My husband and I are the second generation of our family to use the services of Capitol Illini Veterinary. We have always found that when you walk in the door and are greeted by the receptionist(s), until you see the veterinarian, that all personnel are courteous, kind, efficient, empathetic, and knowledgeable. They are all trained to know the latest techniques and treatments available. They also understand the bond and love between a pet "parent" and their pet, as well as the value of community outreach to improve knowledge and care of pets. They are a 10-star provider!!

Amy Krell

Very positive first experience with our new puppy. All of our questions were answered and the tech and Dr took their time with us and Piper.

Kayla O'Bright

The dogs actually get excited to walk into the office! They (and we) love getting greeted by the team. The staff is so caring. It's nice to feel like they know you and your pets on a personal level.

Brad Owen

Great staff. Great service. Great care is always given to our pets.

Barbara Bird

One of the most caring clinics I have been to. Excellent service.

dianen655

Capitol Illini has a great team of Vets, techs, & support staff.

Kathleen Vansandt

Capitol Illini has been my small animal veterinarian for 32 years. Over the years my animals have been cared for by many different staff members and I have always felt that both my animals and myself have received well informed holistic care.

Roy Adams

Very nice super clean and the best staff at a vet clinic I’ve ever dealt with in my 20yrs of dealing with dogs

Amy Kusha

The veterinarians at Capitol Illini are wonderful. Even though this isn't the quickest veterinary clinic for me to travel to, I just could not tear my pets away from care of Dr. Holbrook, Dr. Shores, and Dr. McCall. Vet tech Andrew, is always wonderful as well!

Robert Drell

I'm new to the area and both visits for two different cats have been filled with caring and competent staff. They assisted with my work schedule and were sensitive when times were difficult. I highly recommend them as a safe haven for pet owners.

Mike Willenborg

Dr. Antonini is one of the best! As a first time dog owner we had some issues early on with minor health scares and he has been an incredible resource.

Judy VanHagen

We have been taking our dogs to Capitol Illini Veterinary Services for over 30 years! Our pets always receive the careful, thoughtful and expert care from the vets and the vet techs there and the office staff are friendly, respectful and do their jobs with expertise. If our dog family needs any kind of veterinary care, we head to Capitol Illini.

Rosemary Frank

We are very happy with the service we get at Capitol Illini Vet. They get you in to see the Dr as soon as possible usually the same day you call. Both vets we have had there have been very friendly and very good with us and our dogs. The receptionists are nice and helpful and the assistants and techs are friendly and helpful too.

Dana Wagner

My sophie had to have ccl surgery and although I am from Decatur, it was worth the drive to have an experienced vet like Dr Hollbrook do her surgery

Blair Dial

Dr. McCall is everything you want your veterinarian to be. I needed to find a new vet, which was rushed when my dog had a seizure. My previous vet referred me to Capitol Illini, so my first visit to the clinic and with Dr. McCall was under scary, emergency conditions, and i left knowing my dog and I were in great hands, and that my family and pets would be returning here from now on. It's such a great feeling to find a thoughtful, detailed, and easy to work with care provider!

Susan Krumholz

The hardest thing I've ever had to do was to say goodbye to my best friend. People who don't have animals don't understand the love and attachment you feel having a pet. Dr. Armour's compassion made a heartbreaking experience easier. All the staff are great!

John Rekesius

With a severe kidney infection, Theo was literally on the verge of kidney failure. All the folks at Capital Illini were great and treated me and my pet like family. I could not have asked for better veterinary care. I truly feel that due to the outstanding care and the expertise of all the folks at Capital Illini, if it were not for them, my pet would not have survived and my heart would now be broken. Everyone at Capital Illini is top notch and I cannot thank them enough for the great service they provide!

Elaine Nessler

The Veterinarians and their Staff do an amazing job. They are the most caring and thorough group I've ever experienced.

LINDA HINDS

Great vet in Chatham! Professional and have awesome helpers! Will be back for sure. Feel very comfortable with everyone and my dog loves the treats but not so much the shots!

Charles Clark

We have been going here for years. They are the best on good times or bad.

Katie Carlson-Eastvold

House rabbit people, this is your place. I was nervous I wouldn't find decent care for my elderly bun when I moved to Springfield, but Dr. Armour is fantastic. She took enough time to explain everything to me, and she didn't try reducing Derby's treatment to the palliative care a lot of vets would offer once they heard his age. She even provided fresh hay from her farm when he got finicky about the pet store stuff. My darling bunny is no longer with us, but he lived to a ripe 12.5 years of age, and we are so grateful for Capitol Illini's role in giving him the life his wonderful self deserved.

Neil Davis

Great Vetinarian care.. Love the staff and how they treat my loved fur babies!

Linda Lingle

Capitol Illini Veterinary Services is a professional and caring operation that you can feel good about entrusting your beloved pet's care to. I was very fortunate to have Dr. Colleen Helgen as the vet for my two 14-year-old cats, Stripes and Nani Girl, who I brought with me when I relocated to Springfield for a job. The entire staff is efficient and pleasant--from the receptionist to the tech assistants to the vet. They were always accommodating in trying to find appointments that would fit my schedule and always treated me and my "kitties" with interest and empathy. I highly recommend Illini Vet Clinic.

Marsa Bernahl

Capitol Illini has always been good with my dogs. Even when the dogs are not acting the best because of their fear, the staff always finds a way to make the situation easier.

Holly Ostdick

Able to schedule easily and quickly. Communicate In a variety of fashion including calls and email. Office staff is professional and warm. Strongly recommend.

The Real Tranon

Dr. Armour and the entire staff are knowledgeable, kind, patient, and welcoming. We originally sought them out as we needed a vet for our exotics, and the care they gave our mouse was excellent— we now take all of our pets here. I feel safe and confident having them in Dr. Armour’s care.

Linda P

The staff and Doctors did everything they could to make my aggressive dog as comfortable as possible. I have an elderly dog and he will live out his days with Capitol Illini as his Vets.

Janie Bundy

I was unable to make an emergency appt with my usual vet and called these wonderful people at Capitol Illini Vetenary Services and was given news that eased our minds about our dog Sheba. The doctors explained everything and were so at ease and personable that we may switch to use them in future. Such wonderful service and so very pleased. The Bundy's in Springfield, Il

Cheryl Coontz

I would not go anywhere else! Dr. McCall always spends time with us. He explains things thoroughly and answers all questions. I know my dogs are in excellent hands. Love being part of the Capitol Illini family!

Patty Reichart

Always caring and professional staff. We couldn't ask for better care of our furry family members.

Jan Gleason

Winnie, our little chug, had a difficult and challenging lux patella surgery July 1, 2019. Dr. Holbrook did an exceptional job, along with The Ortho Assistant, Andrew. Both have all the characteristics every Animal owner could want in an Ortho Surgeon and assistant. Phenomenal skill/knowledge, passion and compassion for our fur babies and their Fur Parents, Best communication skills I have ever encountered and very patient! She always has a Plan A, B and C and is very accessible ! The entire facility is super clean and the entire front staff are warm and welcoming. My words alone cannot describe what a Top Notch Facility and staff they are. Illinois Animal Lovers are so very fortunate to have Capitol Illini Vet Hospital/Clinic available to them! I would gladly travel hundreds of miles for them to care for my pet.

Kerri Strode

We always get great service and appreciate how they love on our family pets!

David Glomski

We have been taking our pet to Capitol Illini for everything from routine checkups to surgery since 2011. The care and attention for our pet received durung our visits , from the front desk, technicians and doctors, has simply has been superb. 5 stars +!.

Marilyn Harvatin

Capitol Illini got my puppy in right away in an emergency situation without having her on record, and I’m grateful. As a person requiring a wheelchair for mobility, I greatly appreciate their user-friendly accommodations; it makes me feel like they welcome my business by making it easier to navigate the parking lot and facility while wheelchair-bound.

Sarah Jensen

I've been taking my dogs to Capitol Illini for almost 30 years. I wouldn't consider taking my pups anywhere else.

Cassandra Johnson

I really liked the service we received. Everyone was very friendly, helpful, and understanding. They listened to all of my concerns no matter how quirky they sounded. I wouldn't expect anything less from animal lovers.

Sherry Feagans

Capitol Illini has given care for our fury babies for over 15 years. I wouldn’t want to go anywhere else. Love all the staff and the doctors. Always able to see our babies quickly!! Thanks for all the love!!!!

Richard Morgan

The experience was great. Everyone was professional and very friendly. My dog is always calm when we visit. They're very good with her.

Jacquie Bryan

Always a positive experience, Friendly, helpful staff..

Ena Cunningham

I've been using CIVS since 1984 and have never been disapointed with them.

Well Balanced Dog

I drive from WI to see Dr. Holbrook and her team. Attentive to my dogs and me. They work with animals on their level. Nothing is ever forced. Solid care with genuinely sincere staff and doctors.

Angie Stammer

The staff here are fantastic. They make our pups comfortable enough to drag us to the door when we get there. They always do a thorough exam and answer any questions we have. They do their best to keep costs reasonable while giving the needed care.

Randi Freshour

If you have any exotic animals, such as rabbits, ferrets, or reptiles, Dr. Armour is the only vet in town I would recommend anyone go to. It may be slightly more expensive, but it is 100% worth having an actual expert take care of your animals. I've witnessed her literally save animals lives.

Steven Cummings

Great and very helpful staff

Linda Hull

They are so caring and super nice! Love Dr. Helgen!

Kent Dolenc

All of the staff is extremely knowledgeable and they provide excellent care and kindness to my dogs. What else can you ask for?

kari chastain

So helpful working hand in hand with her U of I with the oncologist and the amount of time that Dr. Shores put in to reading and studying her cancer and Addison's Disease. Love it!!!!!!

Jesse Thompson

Friendly, punctual, caring. Dr Holbrook and staff are amazing!

Galea Havener

I always have a great experience with my animals there. They have always gotten quality specialized care that has prolonged the lifespan and quality of life for them. Dr. Armour is fantastic. I have recommended you to many people over the years.

Ellen B

This is always such a wonderful experience for myself as a pet parent and for my pets. From the moment I walk in the door until the moment I walk out it is just a relief to experience such kindness and caring people. The medical expertise is so reassuring. Everyone here, front desk, techs, doctors, just amazing. I love you guys and I feel the love you have for my furkids!!♥ Thank you!

Chitaia Stover

My experience was phenomenal. Dr. Armour really went above and beyond for Bugz. I’m so thankful that she was there through this scary time! I appreciate everyone at Capital Illini and I am so thankful that my baby is feeling better. I have a year and a half year old Mini Lop who stopped eating, pooping and drinking and I truly believe that she literally saved his life. He is improving so much everyday.

Sherri S

I needed to have a blood test done on one of my Conformation Champion female American Cocker Spaniels, and needed the results very quickly. The staff at the Chatham clinic was very friendly, competent, and professional and Dr. McCall performed a thorough exam on my girl, took his time with the exam, and the blood for the bloodwork needed was drawn. The normal way these bloodwork results are submitted is to a lab in Chicago, but would not have been done quickly enough in this case, when time was of the essence, and Dr. McCall made some phone calls, and was able to arrange with the University of Illinois Veterinary Teaching Hospital to send the bloodwork there for their lab to get results back ASAP. I very much appreciated his efforts to help, and went out of his way to find an alternative, quicker way to get the results I needed. My thanks to Dr. McCall and his staff. I would highly recommend Dr. McCall, and the Chatham Capitol Illini Veterinary Clinic.

Mary O'Brien

The veterinarians at Capitol Illini have been caring for my animals for years. I currently have two mini Schnauzers who have had multiple problems over the nine years I’ve had them. Dr. Armor has been their treating physician from the beginning. She is so sweet and caring with them and always gets to the root of the problem very quickly. In addition, she has a way of calming and relaxing a very nervous pet mommy. She listens to you and works to find a solution. For example, at my request, she worked with the board to extend promotional periods on their Care card, lessening the financial stress of getting the necessary treatments for my girls. She is the best! The whole staff is very knowledgeable and kind with the animals. I highly recommend the clinic and feel confident that any animal will get top notch care.

Daniel Poston

Great experience!

Michael West

The doctors and staff at Capitol Illini are great! Dr. Holbrook takes such good care of our dog with his allergies and orthopedic needs. She keeps up on the latest treatments for his conditions and recommends treatments that work for him but are right for our budget.

Paul Olshefsky

You folks are always so extremely nice and accomodating. I would not go anywhere else unless I had to. Great friendly professional service and care.

Tracey Wobig

We usually see Dr. Armour and find her to be caring, compassionate and understanding toward our cats and their care, both preventative and healing. The various assistants we see are also caring and respectful of us and our animals. The facility is always clean and neat, with informative literature and displays in the lobby. Being a cat lover, I really appreciate their cat-friendly designation.

A. H. Becker

Dr. Shores and the staff at Capitol Illini are excellent- they answer all of our questions, discuss all the options and provide alternatives, and really listen to my concerns. Scheduling appointments is incredibly easy with the app, and when I call with a serious need they are always able to get me in. Services are reasonably priced, too. It's a great vet clinic that is very responsive and treats my pets well!

Rebecca Kwedar

Love you guys!!!!! I have had all my animals with you guys. The vets are all top rate and so are all the techs, assistants and office help! They give you that personal treatment that makes you and your pet feel like you are truly loved. I had to put my baby down after 13 years last year and Dr. McCall and Makayla stayed way past closing hours and held my had until I got the strength to let my Dippy go. There are no words to describe how I appreciated the extra TLC. Top notch place and crew!!!! Far more then 5 stars!!!

renee vanhoeven

I have 3 greyhounds and they are my furbabies. I have been very impressed with capital Illini . I would highly recommend this vet. clinic to anyone in springfield

Helge Jordal

My cat and I are new customers to Illini Vet Services, but so far I have to say they've taken very good care of us. Made us feel welcome, been very courteous and friendly, and it seems, so far at least, that the quality of service is excellent.

Patricia Harris

Best vet service EVER! very careful to be sure dog was comfortable and not afraid before checking him, lots of treats available to keep him interested, a terrific service with love and concern. AND they're open on Saturday! love love lov

Mary Scrogum

Excellent caring prompt service with my Sheltie. Capitol Illini has been our veterinary services since before it was known as Capitol Illini. We are very fortunate to have in this community such dedicated professionals and staff. We wish to once again thank everyone on staff for everything they did for Lucylumae. She is grateful for such great service provided to her at Capitol Illini.

K Miller

All of the staff at Capitol Illini are great and very nice! My cat's normal vet recommended Capital Illini to me after my 18 year old cat started having problems requiring more specialized care. I could not be anymore thankful for the care provided by Dr. Holbrook and Andrew! They are simply the best!!

Kari Downey

We absolutely love everything about Capitol Illini - both Chatham and Springfield locations. We've been taking our dogs here for well over 11 years and I would never consider taking them anywhere else. Every single doctor and person working there is so kind and they take such good care of our pups. I don't know what I'd do without them!

Carrie Compardo

Capital Illini is exceptional!!! I absolutely LOVE Dr. Armour. She is so personable and shows true passion and love for my fur family. Her expertise and knowledge. She goes above and beyond her role as a veterinarian... Dr. Armour would personally call me to let me know how my dog was doing after surgery and consistently keep me updated and informed with phone calls or texts (even if it was after business hours). Very impressed and so blessed to call Capital Illini our home.

Robert Hutton

We have been clients of Capitol Illini for almost 20 years and can't recommend them highly enough. The technical staff is very knowledgable and take great care to express their observations and recommendations in clear and understandable terms to clients. The admin staff is very friendly, polite, and efficient. In addition, this is the cleanest veterinary facility we ever seen.

A1313Y

Very impressed and happy with Capital Illini.

Taylor Vazquez

Just took my kitten for his very first vet appointment and we were so happy with Capitol Illini. Dr. Holbrook and Ashley took great care of my kitten and were very attentive and positive. I could tell everyone working there really loves animals. My initial visit was expensive but worth every penny.