Reviews of Sunnyside Veterinary Clinic (Veterinarian)

Jamie Kanter

This morning I accompanied my mother to perform a very difficult task for any family. Euthanizing not just one of our family members but two. We arrived a few minutes early to the scheduled appointment knowing our beloved pets would need to use the restroom and knowing that procedure would be to check out prior to putting them to sleep. I asked my mother if she would like me to go inside and take care of the bill while she spent some time outside with our dear Daisy and Luke. Ultimately, I regret not just going to do this. As a veterinary technician for two of our other local clinics I was modified by the treatment we received upon entering the door. I expect the initial upbeat greeting from staff but this was beyond that. My mother, through tears, stated that we were there with Luke and Daisy. The receptionist laughed and asked if they were here for boarding. My mother could barely mutter no so I took over talking to the receptionist. I said no, stating that we had a 9:15 appointment for euthanasias. The receptionist continued to laugh and made a joke about clearly it was still morning and she was tired. I wish I could say that our experience improved but it didn’t. No from there the receptionist messed up the consent forms and made yet another joke at the painful expense of our loss. I was so estastic to be done dealing with her, thinking the experience would improve but it didn’t get any better from there. Either of the clinics I work at would have taken the pets last weight from the chart history seeing as they were just in the clinic. Instead the technician assigned to our room made my mother struggle to get each pet onto the scale not once offering to assist her. We were walked down a narrow hallway to the room where a doctor exited from another door and not once apologized for cutting us off. Inside the room was not even a blanket laid out for our loved ones. A tissue box was not provided or even offered to us. So I am thankful that I stuffed my pockets with some before we made the hardest drive of our lives. The technician could not have lacked any more empathy then that of the receptionist. She not once said anything like “I know this is difficult” or showed any signal to remorse for my family. My mother unable to answer her question so I explained why we had come to the decision we had with our elderly family members. This was the first time someone even acknowledged our pain and said just “sorry” and that she would return with the doctor in a little bit so we could say goodbye. Several times we were made to answer questions we had already been asked from the time we set up the appointment the day before on the phone up until they euthanized the animals. There was no communication at all with the entire team of staff and clearly none of the decisions that had been discussed on the phone were even marked in the appointment. When the doctor entered they still did not bring a blanket for either dog, they did not offer us any tissues. They did not once try to explain the process or even ask if we would like them to. The whole process came across as a factory line. The technician clearly just wanted to do her duties and leave. This was even present in the way the technician went about doing paw prints. Not even allow my mother or myself a moment to say any goodbyes before grabbing a hold of our lifeless pets limb and smashing their paw into the clay. Something that we should have been asked if we even wanted. There was no “we’re sorry for your loss” or “we hope to see you next time under better circumstances” not an ounce of sympathy towards our loss. I swear the only person at this clinic with any compassion is their technician Tyler, and had I expected this to be such a atrocious experience I would have pushed my mother to use another clinic. It’s hard enough to lose such a precious member of your family, let alone two of them. Edit: My mother wrote a review after the doctor had the nerve to call and complain about mine not even an hour after our loss.

Kaili Killpack

I've brought both of my cats here to spay or neuter, and one for a paw infection. I trust them completely! These guys do so well with the animals, and they're super friendly!

Matt Darrington

It came time to put our dog down. We called all over town. He was not comfortable and we needed to get him taken care of as quickly as possible. Sunnyside Vet Clinic worked us right in. They sensitively euthanized our little dog. Very professional, very clean, very reasonable.

Courtney Isom

We absolutely love Sunnyside vet clinic! The staff is all so kind and friendly. I really feel like they go above and beyond expectations. Just last time I was in for a teeth cleaning for my dog her nails were getting long and I hadn't gotten around to cutting them yet and they cut them and didn't charge me any extra I was so happy!

suzy rox

I have been taking my dogs to this clinic for a while. After my most recent experience, I doubt I will ever go anywhere else. One of my dogs recently had surgery with a slightly rough recovery (mostly rough on me!). Dr. Nield AND his wonderful staff were there for me and my furbaby every step of the way. These are real people who treat and talk to you like you are a real person. I get respect, compassion, kindness, and care.. and my dog gets treats so he likes it too :P. Finally, one of the vet techs at this clinic is one of maybe 5 people in the WORLD who has been able to pick up my Pomeranian with out him having a full on melt down... He hasn't spent loads of time with her, he wasn't sedated, he just somehow sensed that he was ok... The other people who can pick him up have helped raise him!!! I don't know what kind of voodoo/mojo she has. But I like it. All I can say is it is OK to give these people a chance. Ask them for help, they will work with you and for you and love your furbabies in the process.

michele buzzard

Took care of us when we needed help in the most unfortunate way. We brought Tiffany in to ease her of her suffering, went as well as expected but I have since brought my other dog in to them. Enjoyed the staff and they show that they really care about the animals! I would recommend them for sure.

chris sedlmayr

High quality care for pets. The staff is very knowledgeable and caring, and takes the time to answer questions about medications, effects, what to expect, etc. Dr. Nield is a skilled veterinarian that also makes sure all my questions are answered about the technical aspects of a procedure (I just need to know!). My boxers' health can be quirky and I want to be sure they are around as long as possible, as healthy as possible.

Kim Cuneo

At Sunnyside I have always found the staff and techs to be prompt, knowledgeable and friendly. Dr Nield is a wonderful mix of caring and straight forward and honest...which was immensely beneficial when it came time to make final decisions for our 15 year old pet with heart failure. All three of our dogs have been patients and have been seen for everything from puppy stitches, neutering to euthanasia ...hands down they are the best Veterinary clinic in the area. We've tried other clinics and continuously ran into issues with a different doctor per visit, the inability to get a sick visit in a reasonable time frame or ridiculous wait times. We've had none of these issues at Sunnyside and would highly recommend them to anyone.

Jesse Bennett

Dr. Nield has been my vet for 12 years. He has cared for my dogs, cats and horses. When my dog had a seizure he was out of town. She was a big dog and two of his staff came all the way to my house to help me get he in the car. the emergency vet diognosed epilepsy but Dr. Nield suspected something else and found the bone cancer. She survived it and had another five years of life thanks to him. His attention to dental care has helped several of my cats have more comfortable lives than they would have otherwise. Most important is when I knew it was time for my precious friends to have to be put to sleep. All animal lovers know how hard that is. The kindness and compassion from him and all of his staff for me and my pet has helped me through this difficult time several times over the years. For that I will always be grateful I wouldn't take my pets to anyone else.

Mike Greene

Very caring staff and wonderful Doctor

Adam Slavens

Get this. They gave me the wrong medication and charged me full price on the right medicine when I returned. No refund for the first. Like what?

Melanie Guzman

Absolutely the best veterinary clinic I've ever been to. The staff is exceptionally kind and caring. The vet is very helpful and makes thoughtful and informative replies to all questions. Prices are very reasonable and I completely trust them with all my animals

David Daly

I took my golden retriever to this practice on the recommendation of a friend. I was concerned about a mysterious lump that had appeared on her side. All the staff were exceptionally professional and very caring. Dr Mike operated and fortunately the biopsy was not as bad as I feared. During the next few days all the staff and Dr. Mike were super throughout the post op period. I can say that I am exceptionally well pleased with the quality of care and kindness that all the staff showed. THANK YOU GUYS ! I am so grateful for all that you did.HIGHLY RECOMMENDED.

Leesa Priest

I have nothing but great things to say about the staff here! Cindy at the front desk has always been very friendly, professional, caring and understanding no matter the reason we are there for. Michelle, the veterinary technician is the same way. She is always so sweet to our babies! Dr. Nield is the best. His work is perfection. He cares for all his patients and wants the best for each and everyone of them. He always takes time to meet with you before any procedure is done and go over things (especially prices) and answers questions. I will never take my pets to another veterinary clinic. I have had my parents and in-laws take their pets here and even they have said what a difference this place and the staff are. If you need a vet for a simple check up, vaccines, spay or neuter or a complex surgery, this is the place to go. Your pet will be in the best hands possible. Never a worry with Sunnyside Veterinary Clinic. Thank you for always taking such good care of all our babies!

Taylor Monroe

Im so thankful and greatful that we have such an amazing and caring vet in this town. They saved my baby boy from dieing this week and i cant even explain how thankful i am. I got updates twice a day letting me know how my kitty was doing. I couldn't ask for any better place to take my fur babies. Thank you so much for saveing my baby boy.

0rangaStang

The staff here is awesome and they care for you pet much better than any other clinic I have been too and I've been to quite a few. The main vet Dr. Neild seems to genuinely care about your pet.

Sarah Parsons

Dr. Nield and his staff are AWESOME! He fixed my dog's TWO luxated patellas (dislocating kneecaps), who is now better than ever!! No limping or problems at all! He uses the BEST pain management for every surgery, and treats every patient like his own! I wish I could rate him higher than 5 stars because he really goes above and beyond for every patient he sees! This should be your #1 choice for a regular veterinarian for the East Idaho area! :)

Seth and Patti Kanter

I looked into different vets when we moved here. After checking out vets Dr Nield was above all. I have used him for all of my animals. Recently I had to put 2 of my dogs down. Dr Nield was compassionate, understanding and patient with me and my fur babies. I will never use anyone else! You can tell he cares!

Cari Hall

They have taken very good care of my 5 ( now 4) cats and 2 dogs. Were very kind when Our precious Wilbur was needing a little help on his way to the bridge as he was unable to hold his bowels :(. They were kind gentle and it was very peaceful. Going to pick up meds to deworm the bunch now since lil kitty seems to have them :( But kind gentle and caring . Been taking my fur kids here since I been in IF

Tweepa

I only went to the clinic because my parents went there. I took my four month old puppy in and the vet couldn't even tell he was neutered. The dog was wearing a collar with a rabies tag on it, yet they still gave him a rabies shot. After pointing it out, I was not charged - their only saving grace.

Sandra Jackson

Milo was my 13 year old black lab that I loved more than life. He got very sick on a Sunday. I started calling vets and got ahold of Dr. Neild. The following day, he removed a 15 lb. splenic tumor out of Milos abdomen. I had prayed for a miracle....and I received one. Milo lived for two more years after that. When the dreaded day came, I took Milo to Dr. Neild to help him cross over the rainbow bridge. Dr. Neild, Cindy and the staff were so kind and compassionate! I now have a two year old Yorkie that I also love more than life! Dr. Neild diagnosed and has treated a seizure disorder, and spayed her. I appreciate his knowledgable and compassionate manner! I think the world of Cindy, his receptionist! She is always so kind and helpful! Thank you Dr. Neild and staff for all of your help with my fur babies!

Anonymous Person

Extremely nice people and they took great care of my little kitty even though she was really feisty. 100% would recommend!

Kyia and Emmi Probst

I came over here to job shadow for my senior project. I can honestly say, everyone who works here Really cares for any animal that comes in! They are willing to do their best, and they are very kind!

Kortney Klinkel

This is the best vet I have ever visited. Dr. Nield consistently goes above and beyond in his care of our hairy babies. Dr. Nield has incredible knowledge of current policies and procedures in veterinary care and has great intuition when it comes to treatment. I would recommend Sunnyside Veterinary Clinic to anyone.

Karlee Abbott

We LOVE this vet!!! We have been seeing Dr. Neild for over 12 years. He is AMAZING!!! When our dog was 6 months old she broke every bone in her paw. He was able to pin it back together and she recovered to never be able to tell. We have taken her in for everything from burrs in the paw, a scratched cornea and now in old age pancreatitis. We always get all options for care without any pressure. They have always been knowledgeable and kind in helping us care for our precious companion. Thank you to all the staff for the many years of service.

Kelley McGinnis

Loved this Vet and all the staff. Super excited that they got us in same day! They were very friendly and kind to Miss Kaly <3 Definitely happy to have found such a good Vet and clinic =)

Kailey Lynde

Dr Neild and his Staff at Sunnyside Vet Clinic are outstanding. They treat you and your pets like family and I personally would recommend them to anyone. My dog, Laylah, was hit by a car and required some big surgeries and Dr Neild and his staff took such great care of her. Without them she wouldn’t be the happy and healthy dog she is today!

Jeana Janson

Thank you very very much for all your help with Maggie my 16 year old cat.. Very good vet...

KATHY Stone

They always have been very good about getting me in when needed (even on the same day I call)(I live 50 miles away)also they are very courteous and polite. I would recommend them to anyone!!! :)

Linda Combs

wonderful clinic reasonably priced I love this place for Maggie my dog

kitty kay

We were visiting family in Heise coming from Colorado in our RV when our oldest dog became very sick, they got us in same day and had to keep our dog overnight but the next morning he was feeling better and ready to travel. Dr. Neild and his staff were very caring and efficient without breaking the bank. We have family in the area and God forbid our animals get sick on the next visit, but if they do I know exactly where to go. Highly recommended for your fur babies!

Shane Herd

Worst Vet Ever!!! I brought my dog in to get fixed and she was scheduled to get the stitches taken out 2 weeks later. About a week in, she started oozing and bleeding so we brought her back in to get it checked out. They started taking the stitches out and I told them to stop because that's not what we brought her in for. The "nurse" said "Oops. Well that stitch is already out." Later the vet came in and look at it and took the rest of the stitches out and said "You're good to go." On our way back home, she continued to bleed. Not only is the staff here stupid, but they also don't listen. They don't get the appointments right and don't schedule things very well. If you don't care about your pet, this is the place for you. If you actually love your pet, then don't ever bring them here or you might lose it. I can just imagine bringing your dog in for its rabies shots and they euthanize it instead. I wouldn't put it past them.

B H

Dr. Nield was so professional, yet explained the situation in terms that were completely understandable. He was caring and knowledgeable enough that he did not have to run extensive & costly tests in order to diagnose what was wrong with our injured puppy. Further, we were walk-ins on a busy Saturday 30 min before their normal closing time. Not only did they help us in our emergency, they did so happily even though they were busy and our visit would require them to stay later. The cost was reasonable and our puppy is doing great now. I had previously been to another local vet (the one on Broadway) & paid an unreasonable amount for poor service and unresolved issues with a pet. DR. NIELD at Sunnyside Vet will be our choice from now on and I will recommend him to family and friends, anyone with a pet. Thank you again, Dr. Nield and staff!

Aaron Fansler

We have been bringing out pups here for 3.5 years, and love it. The staff is outstanding and the prices are very fair.

Shawn Seefeld

I moved to bullhead City AZ a year ago my dog had a lump appear between his eyes I took him to two different veterinarians down there about told me not to worry about it kept bothering me so I drove 11 hrs to see this vet because they helped me with my previous dog they took one look at him and said bring him in Monday morning you quoted me $250 it ended up being a lot more serious than we thought we catch him overnight when I got the bill I was expecting to be a lot more it was $208 dollars I paid more than that just for the to visit in Arizona I'm so glad I came here I don't want to think what would of happen if I didn't thank you very much I highly recommend this place that's because the prices because of the quality of service I got thank you so much my Max is doing so much better I will make that drive again if I have to it was definitely worth it the veterinarian in Arizona is going to get a piece of my mind believe that