Used for boarding several times. Started OK on a good note but this last time made me realize that will never board my animals here again! I boarded two cats and a small dog. First, all of a sudden there prices were jacked up from 18 a night for cat to 25 a night and I was not aware of this. Then when I came to pick up my pets, I was asking about the price change and this very rude girl Hannah came out and couldn't assist. I have never seen someone hate her job so much. She huffed and puffed and when I asked her if there was a problem, she said no, and just walked away from me. She gets my cats then gets my dog and PRACTICALLY THROWS HIM AT ME!!! She should NOT be working at a Vet with that personality and also, I do not trust her to be caring for my animals. Then i get home and take my cats out of the crate and they are COVERED IN URINE!!! Dry and wet. You mean to tell me that they did not realize this in four days that something was wrong. I even called and spoke to Tyler who said everything was OK just one of my cats had a "little accident". Little?? I had to give my cats a bath and one of them has bronchial issues and stressed out so much he could not breathe! They may be a good vet, I would not know, but for sure I can tell you that if you want your pets to be carefully watched, then this is not a place to board your animals. My dog was shaking when he came back to me. Never have any of my dogs been that way at other places. Please, do not board your animals here if you care about their well being while you are away!