Reviews of Coal Mountain Animal Hospital (Veterinarian)

Hannah Cash

Wonderful place, great people, and the best treatment for our animals! They make you and you pet feel very comfortable and feel like part of the family! Absolutely love them.

Michael Tramontana

Vets are knowledgeable and compassionate and take their time to explain everything you need to know about your pet's medical condition. As with most vets, their services can be a little pricey but the care is worth it.

michael burnette

I lost my Yorkie Baxter of 18 years in February but without the love and excellent care Dr Stephanie and the staff gave him, he would have left us sooner. Thank you Dr.Stephanie again for the love and support you showed during this difficult time.. God Bless..

Judie Purvis

Referred by family members to CMAH when we moved to the Cumming area. Not only with the fine medical services that they offer, but with their caring attitude whenever we have boarded our little Jack Russell. Our little girl is getting on in years (13-14) and she's a bit nervous when we leave her. However, when we pick her up she's happy to see us, but not nervous. Highly recommend this animal hospital.

Corey Tillery

Very experienced and caring doctors and staff. They go above and beyond to help!

Kassandra Morgo

This has got to be the best Veterinary Hospital that I have ever taken my fur babies to. Dr. Heath is a dream and the staff is always kind and courteous. I have never had anything but wonderful service here and thank goodness that they love my pets, almost as much as I do.

Angel Phillips brooks

They were so kind to us when our dog was hit by a car, they kept us informed and did a wonderful job getting her all better again!! Wonderful animal hospital!

Jessica Eilen

Wonderful vet! Goes above and beyond to answer all questions and provides outstanding service.

Christi Wall

Dr. Surber is the best. She took really good care of our dog Zoe. She was very sweet to Zoe and took her time while examining her.

Paige Galt

Wonderful and caring staff!

Lisa Cline

Just want to say thanks for a great visit yesterday. The staff was amazing as always, even though they were having a crazy afternoon.

Korey Burgamy

They always take great care of my buddy when we have to board him. Thanks!

Hannah Cash

Wonderful place, great people, and the best treatment for our animals! They make you and you pet feel very comfortable and feel like part of the family! Absolutely love them.

Maria Cummings

Made a last minute appointment to have my dog's rabies shot done. Was seen on time, received medication I had ordered the day before, and in and out in less than 30 mins with a quick wellness checkup done too! Excellent !

Drew Ragan

Great people. Nice facility

wayne mcdanal

We took our cat, George, to Coal Mountain. The staff was very knowledgeable about his issues. They were thorough and comforting to us with our options for his treatment.

Robert Jones

Had to drop in unexpectedly because of an emergency. Everyone was great, organized and they kept me in the loop as my tough guy Dachshund was getting sewn up. They really made a bad situation bearable. I would not hesitate to use Coal Mountain Animal Hospital.

Eaton Morrison

Took my dog meatball and he received First Class treatment. Meatball has found his doctor.

Tiffany Mashburn

Dr.Heath is amazing she made me feel so comfortable!!! The other staff is wonderful as well. I was afraid to come in because I went there 10 years ago but I wasn’t sure if it was still an amazing vet but it is! I can won’t take my dog anywhere else!The only thing I can say is smile ladies life is to short.

Angela Camp

We love Claire Surber at Coal Mountain Animal Hospital. She gets in the floor and examines our dogs and makes them feel so comfortable. She is very knowledgeable and personable. We had tried other vets in the area and we love the way the staff takes care of our two dogs.

Amber Harris

Quick and took care of our girl!

Cindy Ely

Love Coal Mountain Animal Hospital, they take good care of the animals they see. Mine is very popular there, they all love him.

cdub nga

Always available to help and very kind. Follow-up after treatments when our dog has an injury, which for some reason always happens on Friday evenings. The vet always calls to confirm status a day or so latter. Great docs and wonderfully helpful staff.

Jason Logan

We moved on.

Michael Tramontana

Vets are knowledgeable and compassionate and take their time to explain everything you need to know about your pet's medical condition. As with most vets, their services can be a little pricey but the care is worth it.

Kent Byers

The entire staff is always pleasant and they care about your pet and your family. They are very helpful with recommendations on available treatments. I have relied on CMAH for many years for my pet care needs.

Dan McLaughlin

They have been our family vet for several years and we like the staff and facilities. Recently we boarded our dogs for a week. I wasn't expecting such a large boarding bill, but my babies came home healthy and happy.

Taylor Childers

Dr. Heath always does an amazing job with my ornery 13-year-old Shih Tzu. Their groomer Michelle does an outstanding job on my dog too, and my dog is not easy to handle. I’ve been taking my dog there for over a year now and would recommend them to anyone!!

Allyson Rangel

My family and I are beyond happy with our experience at Coal Mtn Animal Hospital. I’m grateful for the front desk, technicians, and especially Dr. Surber. They were kind, respectful and graceful with my dog and listening to our concerns. Thank you!

Tara Mullen

Love this vet. They are very personable and get to know you and love your pet. They take their time to discuss things.

Allyson Rangel

My family and I are beyond happy with our experience at Coal Mtn Animal Hospital. I’m grateful for the front desk, technicians, and especially Dr. Surber. They were kind, respectful and graceful with my dog and listening to our concerns. Thank you!

Greer Martin

Every time I leave Coal Mountain Animal Hospital I feel cheated. I moved to this area and used them because of their location. I read the bad reviews and now I wished I listened to them! I went in for my yearly examination and they offered a junior canine test. I have learned my lesson in the past by not asking how much something costed in the past so I asked how much would this test would run. I was told around 70$ with no other explanation. When I checked out the price on the bill was $112 for the junior canine test.... on top of the annual examination fee and the annual shots (which are the charges I expected). My bill was close to $300. When I brought up the fact that I was told the test was $70 NOT $112, they explained to me that it was $70 on top of the annual fee. How am I suppose to know that?! When I was told $70, then I expected to see $70 on the bill. Which is fine, but don't make it sound like it is $70 when on the bill it runs $112. It was not clear to me how much the price was. I felt cheated and when I asked they assistants they made me feel dumb. She even admitted to saying the test was $70. Nothing was ever offered to fix the misunderstanding. Again, this is NOT the first time that this has happened to me. A very similar situation happened with the grooming services. Please be careful when using this vet and ASK questions when something doesn't make sense!!!

Debbie Ashby

Very helpful, friendly staff. I highly recommend Coal Mountain Animal Hospital.

Virginia Mitchell

The vets are great but the facility has rules on shots, etc. before seeing your pet. For inside pets and those without a lot of money, a little too strict. I understand rabies but the other requirements should be up to the customer.

William Guilfoil

Our dog loves to go to the vet and the kennel at Coal Mountain Animal Hospital.....really. We have always had excellent experiences and great service from all their staff. And to have a first class kennel on site is a real gift, as we travel frequently. Having experienced many Veterinarian hospitals, this is the best personal service we have found.

Melanie Brooks

I am so thankful my neighbor recommended this place. Everyone in the front office is very professional as well as the entire staff. They are a very caring group of staff members who go to the top to satisfy the customer and their pets. The fees are very reasonable as well. I would recommend this place to anyone knowing their pet is in the best of care.

Amelia Ward

Michelle is the best groomer around! Vet services are also top notch.

John Ross

During a long illness for our previous dog they were understanding and compassionate. We see the same devotion to care and kindness with our new puppy.

Jenny Myers

All the workers where nice. But I really felt like I got blind sided with the bill. I was never told the price thinking it would be around what I have paid in the past at other vets. It was VERY over Priced! After the visit I called around to other vets to see what there prices where and yes I got ripped off. I still can't believe how much I just paid. I do feel like I got taken advantage of.

Joshua Frady

I got may Rhodesian Ridgeback Puppy over a year ago and coal mountain animal hospital has been there every step of the way! that's why I also take may new baby Brittany there too! take your pet here and you wont be disappointed! Great staff and very Knowledgeable!

Mariana Gevorkyan

Wonderful

victor martinez

Great service111+

Tara Mullen

Love this vet. They are very personable and get to know you and love your pet. They take their time to discuss things.

Samantha Fleming

Both experiences I have had with CMAH I have called and been seen same day. Very helpful reception and staff!

Russ Walden

Always great loving care.

Debra Sieghart

Dr. Heath is great. Incredibly attentive and caring. We just started going to CMAH just yesterday and was so happy to find a local veterinarian that is so amazing!!

Marilyn Cook

Clyde came home happy, refreshed and very clean. Thanks

Cathy Franklin

Absolutely the best care in the area!!

Victoria Gilmore

I am very pleased with the staff and services. I would definitely recommend this business.

Matt Fig

Great doctors and caring staff

Maggie Parhm

Always a smooth visit.Their scheduling is easy and allows for quick appointment with little wait time. Our dog enjoys coming in.

Mary Brady

Easy to get appointments....treat out dog and us like family!! A little pricey but worth it!

Julie Hennessy

Great staff and doctors. Always a pleasant experience and I know my animals are well taken care of.

Rebecca Davis

Dr.Heath was fantastic. She is extremely knowledgeable and took the time to answer all my questions. She truly cares about her fur baby patients. There are just a few really great vets out there and she is one of them.

Greg Loggins

Very attentive to my dogs needs. Explained everything very well and offered helpful tips to help with my dogs weight control.

Lacey storie

They are very accommodating with our Bentley. They’re about to squeeze him in for last minute visits, and he’s very comfortable visiting their office. I love that they call to check on him after his visits. They are wonderful!

Pamela Lane

Everyone is always very caring & helpful. I would recommend Coal Mountain Animal Hospital to everyone!

Mike Mitchell

Best place to take your furry children north of Atlanta. A very caring place.

BuDaddy

Businesses are only as good as the people in them and the people at Coal Mountain Animal Hospital will not only treat your family pet but they will love it like it is theirs. What more would you want? Only place I trust to bring my best friend in the world.

Jenni Mills

Our dog Jack is a terrier. He loves to visit the coal mountain vet clinic. We have been going to this clinic for 4 years and we are very pleased with the staff at this clinic. They are great with people and pets!

Joan Macuna

Always a pleasure to see everyone at Coal Mountain Animal Hospital. They are the best when it comes to animals.

Gabby Fritz

Best price, best service, best techs, best Dr. Hands down the best Animal Hospital in Cumming!

Carolyn Schwimmer

They are amazing!

Max

Michelle is a fantastic groomer. She has a gentle way about her. My dog is always happy to go see her.

Marianne Winters

Very clean, happy atmosphere. Staff are very attentive and kind.You know they have a love and compassion for animals.

Jennifer Consaul

They love animals and you can tell! They listen and are willing to do whatever they can to help. Wouldn’t trust anyone else with our babies!

Jamie Suttles

Coal mountain animal hospital always helps to take care of our puppy! We absolutely love having him groomed there and he always comes home smelling amazing and happy! I would definitely recommend using Coal Mountain Animal Hospital for your grooming and veterinary needs.

Karen R

Coal Mountain Animal Hospital is wonderful for boarding and care! I have relied on them this past holiday season to care for my puppy and he always comes home happy and tired! The doctors, nurses, caregivers and offices staff are the sweetest and kindest that I have ever met.

Susan Zipperer

Great experience at CMAH! Everyone from the front desk clerk, to the vet tech, to the vet were exceptionally nice. They all treated my dog like family. Would definitely recommend this animal hospital to everyone!

Elizabeth Sallee

The staff and the doctors are very kind and gentle with my pup. Lacey is 11-1/2 years old, a rescue Pomeranian. They explained everything they were doing, and made sure I understood what medications she needs and when and how to give them.

Marina Slemmons

I took both my dogs in for their yearly exams and shots. Dr, Heath and the staff were great! My older dog is a mess usually but she was quite calm with Dr. Heath. My younger dog (16 mo. Golden) had a reaction to her vaccines last year. Dr. Heath was great with talking through options and we developed a plan to move forward next year.

David Broome

I love Coal Mountain! I've been going here since they opened and they have always been wonderful.

T Barnes

Thank you for taking such care and gentleness in looking at our dog Hazel when she injured her knee. I appreciate you simply examining her in a logical manner and not bombarding me with a recommendation to conduct a series of expensive tests. Instead, you recommended a more "let nature takes its course" approach that has worked. Hazel is healing well, and is almost back to normal! Thank you again!

Anna Krause

We have adopted two dogs and take them both to Coal Mountain for their medical needs. Everyone there is super nice. I really appreciate the time and attention that they give my Gunner; he was so shy and nervous whenever he had to go to the vet at first, but now he has warmed up to the staff and does much better.

Shanna Lehan

Love CMAH, always friendly. I can typically get in quickly. I had an emergency with my dog and they did everything to accommodate him. I would highly recommend them!

Cynthia Bean

I stopped by to purchase some products. I really wish the receptionists would learn to greet customers as they walk in with a smile and a hello. All three receptionists looked at me when I entered. One of the ladies said "she would be right with me". That was the extent of the interaction. Smiles really do make a difference.

Heather Stanfield

Very sweet staff who kenneled my babies at a moment's notice.

Tom Vizzini

After diagnosing our dog with an immune problem that had to be monitored they called us at 5 pm and told us to pick up our dog and take it to an emergency care facility. Our dog desperately needed a transfusion. The refused to take the time to do it. They waited too late in the day to check up on our dog and because of their error wanted us to spend 1200 dollars at an emergency vet because they wanted to go home. Their idea of monitoring was walking her twice a day and giving her pills. They were not watching her condition. If they had then our dog might be alive today. Then the "dr" told us she was doing us a favor by waiting 10 extra minutes for us to get there past closing. Then when our dog some how made it through the night they refused to take her in again because I questioned their incompetence. I had to start all over again with another vet and our dog died that night. If you love you dog AVOID this vet. The service is terrible. They might be able to handle getting your shots but when it comes to a real problem find someone else.

Sally Eastman

Our visit was great. We love Dr. Surber! She is the BEST!

Paula Pharr

My vet had passed away and I was trying to find a new vet. I have an elderly German Shepard. The first vet I tried totally discounted everything I said and my dog continued to suffer. A friend referred me to Coal Mountain Animal Hospital and I could not be more happy with the service my dog and I have received there. The vet listened to what I had to say and treated my dog accordingly. Kiley (my dog) is doing so much better! Thank you so much Coal Mountain Animal Hospital!

Sweets 1964

PROS: Most of the staff members are friendly; they seem to appreciate & respect both the animals and their owners. The doctors are knowledgeable, professional and courteous and seem to genuinely want to help keep their patients happy and healthy. The boarding facilities at CMAH are very good, especially for the cats. The dog kennels are a bit cold with all the steel cages, but I guess that is to be expected. CONS: Most medications and test results are quite expensive in comparison to others. +++ Pet Grooming at Coal Animal Hospital is EXCELLENT because of Michelle, who has been there for many years. She is highly experienced, kindhearted and the crown jewel of this entire office.

Alan T Klooster

We have been going to Coal Mountain for many years. They are awesome, always treating my dog very professionally and compassionately.

Richard D

Such a relaxing and positive experience for my 14 year old cat.

ashley silvers

I’ve been taking my dogs to Coal Mtn for years and they have always provided the best service. They love my animals like I do and want to help them the best they can.

Kimberly Litzkow

Very rude staff. Very expensive.

Stephanie Gericke

Felt like they really cared!

Mary Ann Mallon

Very friendly and professional!

Samantha Kate

These guys are great! They took our Kitty in on a Saturday morning last minute to remove a fishing hook from her paw. We were in and out in under an hour, and it didn't break the bank like we thought it would. Thank you again!

Jj Dees

Always had super service at Coal Mountain. They have a sincere concern for their patients and display it consistently. Our Malti Poo, Max, actually likes to to go there. Usually, the animals would react as though they were going to the dentist for a root canal after a few visits to the vet, but at Coal Mountain, our Max seems genuinely happy to see the staff.

Victor Martinez

Great staff, knowledge was great,

Susan Crespo

Great vet! Friendly atmosphere and wonderful staff.

Leevan Kirk

I have been taking my dogs and cats to Coal Mountain for the past 19 years and I am very with them.

Susan Zipperer

Great experience at CMAH! Everyone from the front desk clerk, to the vet tech, to the vet were exceptionally nice. They all treated my dog like family. Would definitely recommend this animal hospital to everyone!

Melissa Buchanan

LOVE this vet! Especially Dr Heath. She really cares and it shows

Kim Peeler

They are very nice to us and the vet was so gentle with our dogs. A little pricey but you get what you pay for and it was worth it.

Star 1

Michelle is a very experienced groomer. She always does exactly what I ask of her and she is very good. I have always been pleased with the grooming.

Lora Zibman

They are always so nice. I only wish they stayed open a bit later.

Julie Prater

Overpriced and they slip in fees!! Took my dog for a bath and got charged an examination fee! I never asked them to examine my dog! The prescriptions they use are WAY overpriced. Target does pet prescriptions and there is a big price difference. Find another vet unless you like being overcharge. And honestly, the pet care was average.

Pamela Jacobsen

Took my Jax in for an emergency due to allergies and vomiting. They got me in a.s.a.p.! Not only was the personnel amazing BUT the D.V.M (Dr.Heath) truly took GREAT care in managing both Jax and myself!! I was very emotional and Dr Heath was informative, and so caring of my needs as well as Jax. Color me impressed !! THIS is by far the best Veterinarian office I have ever encountered. # 10 star facility!!! They are my vets for all my fur babies from this day forward....

Rachael Bardall

Great people that truly care about your fur baby. Called several times to check up on my fur baby after we were in for an injury/concern.

Elizabeth Sallee

The staff and the doctors are very kind and gentle with my pup. Lacey is 11-1/2 years old, a rescue Pomeranian. They explained everything they were doing, and made sure I understood what medications she needs and when and how to give them.

Melissa Pera

They are awesome. Took great care of my new puppy and the entire staff is so friendly. The vet is super informative and very knowledgeable. They make you and your puppy feel very comfortable! I wouldn’t go anywhere else! They are the best!!

Nick Villanueva

My dog Skippy was very ill last month and I was very worried for his health. The Dr. was able to see me right away and assured me that everything would be alright. Skippy is now back to full health and skipping around the house again ☺

Terri Lynn

They are great with Cassie. Staff is wonderful.

Daniel Honrine

Great service, sometimes hard to get to due to traffic

Sharon Harmon

They were understanding of our dog’s acute condition. Everything (from our walking in the door, diagnosis, explanation of treatment options, costs, care and concern) was wonderful and we are so thankful for this practice.

Carolyn Grant

We have been with Coal Mountain Animal Hospital for 6 years. Dr Serber has been our Vet for the entire 6 years with our 2 Boston Terriers. There are not enough words to express our appreciation to her and the staff at CMAH for the care they have given our Furbabies. They give of themselves beyond what is expected.. I highly recommend CMAH!

Marina Slemmons

I took both my dogs in for their yearly exams and shots. Dr, Heath and the staff were great! My older dog is a mess usually but she was quite calm with Dr. Heath. My younger dog (16 mo. Golden) had a reaction to her vaccines last year. Dr. Heath was great with talking through options and we developed a plan to move forward next year.

Amanda Love

Worked to get us in quickly when we had an emergency. The staff explained things well, and calmed a scary situation. They were respectful and mindful of costs.

Kimberly Hodges

Very friendly, thorough and listen to any information or concerns you have about your pet. They made our little girl Maggie very comfortable while examining her and administering her shots. I would recommend them to anyone!

Kimberly Hodges

Very friendly, thorough and listen to any information or concerns you have about your pet. They made our little girl Maggie very comfortable while examining her and administering her shots. I would recommend them to anyone!

Michael Puglisi

Very friendly and concern for your pet comfort and wellbeing.

Christine Hunt

CMAH is so amazing! We have always received outstanding care for our German Shepherd. The staff is so nice and accommodating to our individual needs. We recently tried another vet because we had pet insurance that required us to go elsewhere and WE CAME BACK to Coal Mountain because we did not receive the same level of care. I would highly recommend CMAH anytime. We use them for everything: vet visits, grooming and boarding!

David Molyneaux

Everyone was very helpful. Treated my pets like they were family. Vet. Doctor was very good at communicating. Also went out of your way in saving me money on meds. I highly recommend Coal Mountain animal Hospital. Five Star

stephanie murphey

Wonderful Office, quick and very sweet to my fur baby.

Amelia Leras

The veterinarians and staff are caring, efficient, and knowledgeable. The value is unbeatable! Love Coal Mountain Animal Hospital!!

crackhead hours

They treated my cat BooBoo with such care ! I love Forsyth county !!

ter hadley

Friendly, price reasonable, genuinely concerned about my pet. Love that.

Alan Stubblefield

This was our first visit to Coal Mountain Animal Hospital and it was a great experience. I felt very comfortable bringing my dog here and thought the doctor and tech were amazing! Thank you for your service and highly recommend this animal hospital!!

Scott Neale

Excellent staff. Treated us and or pet with the utmost respect.

Kate Raster

Simply the best vets!

Summer Riggs

Wonderful and very caring. The best vet experience we have ever had. Same day appointments, awesome advice and they also follow up with your animal and make sure things are going well at home. I would recommend them.

Heidi Earle

Dr. Surber and Megan take great care of our fur baby. They approach him with love and respect and he trusts them. He always receives attentive and knowledgeable care at CMAH. Pam provides wonderful customer service, too!

Jena Golden

I absolutely love Coal Mountain Animal Hospital! They have always been so good with our little labradoodles, Annie & Maggie. Wait time for appointments has been minimal & they always take time to talk through any concerns I may have & make sure I understand everything about our visit. I highly recommend them!

Gina Sein

Staff very friendly and welcoming. Love my Vet

Debra Lisenbey

I have four pets and the staff treats them all like they are very special. Dr. Stephanie Hartsfield-Vinson loves animals and you know it when you talk with her. Her compassion is very apparent when treating a sick fur baby. They follow up the next day after treatments to make sure the pet is doing well,which gives you an opportunity to ask any questions. I have had great experiences with this practice. This time it was our Penny Lane and pancreatitis. She is all better now. The staff treats the animals with so much compassion and care. The vets there are wonderful.

T2 F.E.

Great group of techs and Vets. Always a good experience with this group.

Kelly Seibert

Love my Vet!! CMAH is AWSOME!!! The staff and the Dr's are wonderful. They take the best care of my babies. My babies love them too!!

Pepeskitty

Favorite veterinary hospital.

Marianne Rohde

Fabulous care and attention, as always. Thank you so much !

Katie Burke-Figueroa

I love coal mountain animal hospital. I bring my chiwawa there whom I consider my child and I know that Dr. Heath will take excellent care of her. She is patient, kind, caring, and truly cares for your animal. She goes out of her way to make sure you and your animal are comfortable and feeling at ease.I would reccomend Dr. Heath to my family and friends. Thank you to Dr. Heath and all the wonderful staff at Coal mountain animal hospital.

Elizabeth Grass

Drs. Heath and Surber are friendly, knowledgeable, and compassionate. Great customer service from staff in person and on the phone. Would highly recommend this practice.

Angela Scroggins

Vet was awesome with my 7 puppies, best ever!

Natalie Elizabeth Seither

Coal Mountain took good care of our baby, Noelle. We highly recommend Coal Mountain for both boarding and for your veterinary needs

Susie Holland

I have been using Coal Mountain Animal Hospital many years now and would never take my beloved family members anywhere else. Dr. Stephanie Hartsfield and her staff are the best and truly care about the health of your pets. They are always very accommodating and compassionate even when I had an emergency with one of my pets. I know my pet will always get the best care possible at Coal Mountain Hospital!

Dwayne Smith

They very helpful with my pet squirrel, the vet read up to help with sammy. I have been going there for the past couple years and never had a bad experience