Here we offer you the reviews of people like you who bought the products of Haines City Pet Hospital (Veterinarian) near Florida.
At this moment the business receives a score of 4.3 over 5 and that score was based on 287 reviews.
You may have noticed that it reaches an feddbacks average is positive, and it's based on a very high number of opinions, so we may conclude that the valuation is quite reliable. If people have bothered to leave their review when they are pleased with the service, it works.
You know that we do not usually stop to place feddbacks when they are correct and we usually do it only if we've had a problem or issue...
This Veterinarian corresponds to the category of Animal hospital.
Was only $30 to get my cat and two dogs their 1-year rabies shots and everyone was so nice!!!
Nice nurses and Drs. Friendly staff. Perfect, and affordable
The vet and assistants were very efficient and the prices for some of the services are reasonable. The only reason I gave them three stars is because my husband had an argument with one of the assistants. We have quite a few cats and almost all of them are allergic to fleas and it causes huge sores and scabs as well as hair loss. We are on a limited budget I am on ssi benefits and my husband is a vet. We have two teenage kids to take care of as well as paying almost 200 dollars a month on cat food and litter. We try to take our worst cats to the vet whenever our money allows. The next day after the visit and heated telephone argument my husband had with the assistant, Polk county animal police came to our home. They said they came to investigate animal cruelty. We try to keep our cats in the home as much as we can and or nearest neighbor(we live in the country are good friends.They have dogs that come into our yard and our cats venture into their yard sometimes. There's no one else who could have called the police is Haines City vet hosp. I could be wrong.But then again I really might not be. At any rate we'll continue to us the vet and hope for the best.
My dog has been going to this vet for 7 years. The prices are reasonable but be prepared to deal with the staff. Not the most professional. Unfortunately when you call the office your placed on hold for hours. The veterinarian is good and thorough with her exam.
I took my Chihuahua for his shots.the male vet pulled up his skin and pushed completely through His skin onto the table. Coco was hurt . the vet explanation was he has thin skin . Thats is completely uncalled for He is not a good vet
Shows care for the animals and not as expensive as others
The best caring Doctors and staff ! Reasonable prices! They care for you and your Fur babies.
Excellent service, friendly staff and affordable care
Let's be clear that this is my dog's vet... Came in on a Saturday to an empty waiting room, an hour before they closed with an emergency and they denied service to us... Told the lady we had everything including blood work from the night before that we had been at an emergency clinic. Ask to talk to Dr. Martinez and she didn't even came out to the front desk and sent us back to an emergency clinic. NEVER AGAIN COMING TO THIS CLINIC, my dog almost died. And now I am in bedt $1,000.
The Best vets, caring, gentle, they take care of all animals as if they were their own pets.
The only place I trust to bring my pups and they are reasonably priced. Staff is awesome!
They let my kitty locky died because my husband didn't have 500 dollars
Loved everyone, specially the dentist!!!
The best veterinarian service!
Better than other places I been and the doctor and the service is nice and good prices
They are cheap for when your pets need shots.
Affordable and nice staff, Dr was super nice..
Best place ever for my pets,humanity ,care for our loves kids with 4 foot
Very affordable and friendly service and the only ones that could seem to find what the issue was with my dog. Long wait in afternoon so maybe a morning next time.
My little dog Dashing is my everything in life and only want the best for him. This was our second yearly visit to the pet hospital and again could not have been happier!!! The staff and Dr Martinez were so very good to Dashing. And the icing on the cake is that they are so affordable
Slow
I have always liked going to Haines City Pet Hospital, but they give you a appointments and then it's 45 minutes or an hour later or a longer before you get in. I have to work I can't not be taken in when it's time for my appointment. I can understand 20 minutes or so but not an hour or more waiting. The waiting room is ridiculously small for the business they're doing. They really need to expand. Everyone waiting was frustrated at having to wait so long.
Thieves. Liars. Scumbags. These people stole a Blue Tri Color Bully from us and treated us like garbage when we pleaded for our dog back. They have humiliated us, shamed us as the victims, and have absolutely refused to accept responsibility for their actions. If you want to hear more on our story check us out on Facebook @HelpKaliHome. We are committed to holding all those responsible to be prosecuted to every extent the law will allow for their malicious and intentional theft of our puppy...
Awesome service and care
We have 8 dogs. They provide affordable service with a friendly smile everytime. You have done so much for the PIXEL family. Thank you! Please check them out you will love them!
Excellent pet hospital
My first visit and I highly recommend this pet hospital. Dr. Martinez is very kind as well as all her other staff members I had the pleasure to meet with. Dr. Martinez is very knowledgeable, explained every thing very well and I cannot be happier. Thank you!!!!!
Great low cost vet. Had to have unexpected surgery on my cat as well as a neuter, and price was very affordable. Only complaint was the front desk staff did not acknowledge my presence at the front desk for almost 15min. Otherwise great service from the vet themselves
Called in and requested prices for 3 year rabies and 3 year da2pp shots and was informed it would be roughly $36 without doctor checkup. So we decide to bring in our shih tzu and prices are now $55 for both. When i brought this discrepency up to the employees they told me "sorry new people". Will not come back and will not recommend.
Very caring, professional abd friendly
Very caring and kind. Reasonable prices too.
The staff and Vets love the animals. They truly car!
Love this place really good prices the staff are really good very attentive
Don't advertise you are open until 6 if the doors 5 minutes early. We arrived at 556 and the door was locked. We called and asked why the doors were locked if it's not 6. Was told it was 6 because doctors were gone for the day. We will not be back to deal with this kind of treatment.
The personnel was very nice and helpful carrying puppies out to the car.
Staff great, treat my dogs wonderfully; great prices on shots...
This place is amazing!! I love how Dr.Martinez just love all her little patients. She is so good with our dog. I've recommended this place to my friend also. It's just amazing how they care for your animals like if they were theirs. They make you feel welcome when you go there.They have very reasonable prices.Keep up the good job.
Our dog has had everything from routine to major surgery under their care. We are satisfied with the level of care we received.
Nice vets, good prices, wait was a little long but had some enjoyable conversation with other visitors.
Great staff and excellent services at nice prices.
Dr. Jorge is awesome, the techs are real nice and the prices are extremely affordable.
Good Pet friendly Hospital
Good prices, but facility smelled bad and was unclean, and the wait times are very long. After waiting about 45 minutes in a small, crowded room with several other pets and pet owners, we kindly told the front desk we were leaving. The guy behind the desk simply says, "Okay!" And went back to what he was doing. No questions of why we were leaving and/or how they could accommodate us. Overall, an uneasy experience, so we took our pup elsewhere. They may have great vets for great prices, but you have to get past a smelly, crowded, long wait before hand.
I am highly disturbed by the fact that Haines Ctiy Pet Hospital didn’t own up to ruining my dog for life.. Because of their malpractice, he now struggles to eat hard food and has a permanent scars on his little nose. Needless to say I will NEVER go back there again and will do my very best to make sure everyone knows the truth about this place…
can honestly say that I have been bringing my five dogs here for the last five years and I have never had any issue with this place, they are absolutely incredible and treat my dogs as if it were their own, they are very affordable very caring and I would not take my dog to any other, Thank you to Vets and there staff!! Lucky Cuevas
Inexpensive and dr's that know what they are doing and care
Went to the pet hospital because my dog had collapsed. They told me they were booked up and didn't think they could see my dog even though it was an emergency. I will never go there again. Was told to call my vet. I drove to a an hour and half to Orlando and my vet saw my dog within 5 minutes.
Showed up for a 2:30 PM appointment for a check-up and shorts. Waited and hour past appointment time to be placed in a room for another 1/2 hour for the vet to come and do the check up. The tech did not seem to know what she was doing and placed a muzzel on my 1 year old 10 pound toy poodle. The place looked really dirty and my instinks were telling me to leave after waiting 90 minutes past my appointment but stayed. The busy vet did not do a complete exam and shorts were not given in front of me. I was asked to leave my dog in another room after the exam for someone else to give the short. Without seeing him gat his short, I can not be sure he got them. The place is a complete zoo so would never come back
Front desk is friendly,place looks a bit grungy and doesn't smell the greatest. I understand pets come and go here but,kinda icky
They are wonderfully caring people...they did SX on My bluenose, Roxie (emergency), and they were great! Calling to check on her still! I would highly recommend them! Thank you to the Doctor and entire staff! Very friendly and helpful!
Amazing services and great prices. Both doctors are amazing and very knowledgeable. I would recommend 100% every time.
Amazing Doctors!!!! Two thumbs up!!!!!! And all the members. Friendly!!!!
Made the appointment for our dog, when we got there the waiting room was full and people were sitting outside waiting. I really get annoyed when you have a appointment time and then they tell you you have a hour or 2 wait basically, we turned around and left and found a vet that actually uses a scheduling system that works
This place is a life saver. My dog was dying, had a blood transfussion and he stayed for a week at their facility. They are always friendly and nice. Although it's small, it is the best place and its cheap.
Take good care of your animals
Very good people friendly and easy had to put my poor old cat down and they treated her well. Thanks
I am a big animal lover, studying to be a wildlife ecologist and have volunteered at the Humane society for 9 years. I will say I have a dog myself and use this place. He has warms and I can afford the medicine because of these people. I love it here and will recommend this place to anyone. It's cute sweet nice and affordable. When I found my dog as a stray I took him here to get him checked for a micro chip and fell in love with the staff here. They know their stuff. My only issue is the location. There's a few trailer parks and a major highway. But by cost for satisfaction I would say this is the place.
Nothing fancy, but great docs great staff! Also reasonable prices!
Low cost animal hospital / vet. Very helpful and friendly
The doctors here are always amazing. I ❤ Dr. Martinez she makes me feel like family.
they are angels sent to help animals....forget their facility image, they are there to help your pet and love what they do. thanks Dr. Martinez
This is the first stop for all pet care in Haines City! The Dr., she is so kind and caring first of all, second the prices and billing are normal and affordable for regular pet owners. It is clean and neat and super easy to get to
A very nice place to take your pet.
I use to be a former employee here, so I took my puppy here for an emergency. He went in and was hospitalized for almost 5 days. 2 days later I take him back to vet where they have to perform a surgery , Dr.Suarez made the estimate for everything and I signed it from my acknowledgment and considering i use to work here, there shouldn’t have been a charge to check on how his incisions were doing or removing the drains, from my understanding everything was included and if it wasn’t included they should have told us. After the surgery and taking him home they told me to take him in the next day & continue bringing him every 3 day to check on his drains, doctor martinez thought I was “undercharged” for the surgery . So to get her money’s worth she was charging us a doctors visit for removing his drains and to clean the area? Nobody told me this until they brought him out to me, and asked me to pay. They never told me I would be charged for it , they just did it. When my boyfriend tried speaking to her about it she refused to talk to him about it and the proceeded to tell the tech to tell him it’s because we were “undercharged” .. my only question it why she couldn’t come out and talk to us about the situation, she knew it was wrong and didn’t want to admit to it. How is one going to charge us an doctors office fee but the doctor refuse to talk to us? Overall the rest of the staff is nice but I won’t be recommending this place to nobody.
They always take good care of my pets. Busy, but worth the wait.
The staff is friendly the Vet is fantastic I love her
Great people care about your pets
Treated my husky like one of their own
Dr. Martinez and Dr. Fonseca are amazing vets! They are both very passionate, precise, and amazing! On top of that, they are low cost!
I've been taking my dog to this place since he was a baby!! They're very good but if you have an appointment you should be called by the time of your appointment not an hour later.
The staff is always friendly and the service is great. Sometimes waiting for your appointment takes a while but its a doctors office why expect it to be different than any other doctor visit.
Very nice attention by staff and doctors. Short wait time.
The best. They truly care about your pets. The doctors are the best. Wouldn't take my cats anyplace else
Dr. Martinez is amazing. She tales her time even when there is a ton of people waiting. You can really tell she loves her job. The place isn't the best looking place but its clean and the safe is friendly.
Hands down one the most companionate and caring staff and doctors in Polk county!!
Very reasonable prices
Decent cheap prices. We had a 4:30pm appt and was not seen until 7pm. So that was upsetting.
I have been taking my dogs here for years. The staff is wonderful.
My female dauchound had a ruptured ovary and they did emergency surgery to fix the problem. She is herself again. Being new to the area I am glad that we found a real good get and a caring staff. It is a small building and very busy. They are our new vet for my puppy.
I took my cat here for emergency surgery to remove a blockage in his intestines. The staff doe not speak English well and has a hard time communicating with patients in a professional manner. I was told one thing from the doctor and other information from the staff when they called me to inform me of my cats progress. They offer over night stay for pets who have emergency surgery but have no overnight staff to care for these pets. The staff does not have any compassion for the patients or the pets. This was a horrible and disgusting experience i had and for $1650 that i paid very unacceptable. I would not recommend anyone to take their pets their for any surgery.
Great place. Older place but vets and there assistants are great.
Very caring! Love this place
A little hole in the wall but don't be fooled nice staff and the place to take your pet excellent price to highly recommend
Fast , Friendly and Affordable.
We would not take our pet anywhere else. Dr. Martinez is awesome!!
All my babies love the care they give them. They are so very lovimg and understanding and do all in their power to not only make your pet feel better but, the pets owners as well!
Great place , very friendly. Affordable
There an average veterinarian please no shots are cheaper than anybody else in the area
I’ve always had great experiences bringing my pets here. The prices are reasonable, the staff is patient and friendly, and my dogs and cats receive great treatment. When our dog was neutered, they gave us great information about the procedure and how to provide proper after care. I love that the vets aren’t pushy and don’t try to force unnecessary exams on you. My five pets will continue to be treated at Haines City Pet Hospital for all their care needs, and I highly recommend them to other pet owners as well.
Dr. Martinez is the best, she is loving and caring!
If you're looking for great & low cost place vet that just gets it done, this is the place.
Had a good experience taking my boys here for puppy shots and rabies shots. No complaints.
Good service, nice and patient people. Loved their prices and their advice. The only thing I did not like is the fact that they charged me 10$ to clip my puppy's nails and it was a 20 second job, made him bleed a little. Should be either free or better done. Other than that, no complaints. Great place for affordable care for your pet.
Excellent staff who care about your pets and the card they give.
The staff is polite. The office is clean. The doctor is wonderful.
This is the worst vet. My dog was extremely sick and they told me they wouldn't take him because they didn't have any openings he has been going to this vet since he was a puppy. They are always slow and never have there records straight. Some of the workers are very rude. Every you go for a visit they don't know why your there. And the place is gross.
Dr. Diana is amazing. She truly loves and cares for all of her patients.
They're amazing a nd have great prices
Unqualified staff..and they will take advantage of your situation and try and get you for as much money as they can.. 0 rating.... stay away from this place
Most compassionate Vet around
Dr. Martinez and her staff have always been very good with our personal and rescue animals! All of our questions and concerns have always been addressed. We have used their services for several years now. Their prices are on the cheaper end, so the clinic itself is not as beautiful as others; but always clean. Their focus is on the animals and care, not the lobby chairs and landscaping. Due to lower pricing and location, they service a higher volume of clients. We have never had any issues with call hold times, or scheduling a work-in appointment for an urgent matter. Just be prepared, like any office, for a wait during busy holiday, Friday, and weekend times. We have been referred to other physicians or clinics when appropriate, but the doctors and staff have communicated their capabilities, allowing us to choose what can be done there, or supporting and referring to alternative care.
Very caring and helpful.
They love and care so much for my little Fattbaby. Everyone is great
I believe Dr Martinez is a very good vet. Our Sammy has had a skin problem since last September, I was up north when I seen it was getting worse in November so I took Sammy to our old vet in Illinois. She prescribed an over the counter allergy meds.Came back to Florida saw Dr.Martinez, she gave him something else and antibiotics, still no change, another medicine and another antibiotics, no change, did urine, blood, scraping. Then finally checked blood for something else. Found Sammy has a bacteria, 3 different kinds on his skin, 2 are normal for dogs to have, but were out of control the third one he picked somewhere if dog has cut or something it enters the body. So lab checked to see what antibiotics would get rid of this, also gave special shampoo and spray every day. Finished antibiotics now I see him licking a little bit again. Have to check with doctor again. Dr.Martinez has studied many things and has worked hard to take care of Sammy. She and her staff are amazing. I like to bring them cookies from Sammy. I appreciate them very much.
Staff is awesome. Took care if my cat. Rates are great. Hard to find. Location is not in best area but worth the trip.
Nice and buzy some time. They luv your animal.
The employees were very nice and they have a great drs
The staff are always friendly and helpful and accommodating. The vet takes her time to thoroughly assess the pets.
I don’t understand how they stay in business, when I call no one answers or they Hng up or they just pick up and don’t say anything and I sit in silence for 5-10 minutes before they come on the line. I’m constantly told someone will follow up with me, someone will call me back. It never happens. Very unprofessional and with this much trouble just getting answers or an appointment I certainly won’t be taking my pets here.
Love the level of service, which is not deminished by their low prices. Will always go back with any pet I ever have.
Great place to bring your pet. Dr Martinez and staff are great.
Dr. Martinez and the staff are awesome and very helpful
The staff was WONDERFUL... The Vet knew what he was doing, the assistant took very good care of our dog Scruffy....
Very dirty both of my dogs got sick from This place
Love this vet
Very nice people, can't beat the prices...200.00 got me an exam, medication, heart worm test and an appt. Without calling ahead. Very professional and curtious staff. Wouldn't take my dogs anyplace else.
The front desk staff is very nice but I’m kind of disappointed at the fact that my dog was returned to meet with minor injuries and a scab on his nose what happened? Do they know what they’re doing back there They need to be a little bit more careful with my dog,,, My dog is very obedient So i would like someone to explain this to me please? Never again! I’m going somewhere else
Ever since I came to Florida I found Haines City Pet Hospital there affordable and they give very good care for your dog unfortunately this is my second dog that I've been taking their my first dog was diagnosed with cancer Kyle and had to go on to a specialist but I had a good last 8 months my current dog cuddles is in good health and dr. Martinez and staff are very caring
Great people .always willing to help..
So friendly and not expensive at all
The staff was very friendly and their prices are a lot lower than other places. The only reasons I am only giving 4 stars is that the inside of the building needs to be cleaned and repainted. It is looking kind of ruff and the wait to get see can be up to an hour with an apt.
Dr. Wilkinson is the best!! Bella loves him!!!
They were really good with my dog
It's been out family vet for over 20 years they treat you like family
Amazing staff, caring and compassionate to both you and your pet.
If you live on a fixed income and value your pets life DO NOT GO TO HAINES CITY PET HOSPITAL!!! This so called vet Dr Martinez believes that if your are low or fixed income you should euthanize your pet if it gets sick! We came to her in a time of need and they promised they would help us promised they would do everything they could to save our cat! Then did the bear minimum watching him die in the cage no water, no iv, no oxygen! They did drain fluid from his lungs but needed more! Took him to an emergency er iv fluids, oxygen chamber and antibiotics for 9 days! Thanks to Blue pearl vet er We now have our baby boy home a little weak but eating walking a little don't want him to over exert himself! In the words of Dr Martinez I told you earlier you should euthanize your cat because you cant afford pets! What a caring vet!!!!!
Dr Martinez is always caring and sincere with us, not to mention she saved 3 of our family members (3 dogs)! HIGHLY recommend this place, they give their all to serve you and your pets!
Took Maxypoo in today for his anual shots and the service was amazing. Amazing affordable prices, great service, useful information for decision making from the handsome cuban Veterinary or Asst. and lovely staff. A+++
I ABSOLUTELY DO NOT RECOMMEND this place to any loving pet owner! I brought my dog in for a simple cleaning of his teeth and he came home with four extracted tooth WITHOUT MY CONSENT! During the consultation I was repeatedly insured that no teeth will be extracted without calling me and getting my consent, THAT NEVER HAPPENED! They did not take ownership of there negligence or lack of communication and instead they came at me like they did me a favor. They handled the situation very unprofessional.
Good service been taking all 7 of my pets here for years now, nice stuff love Dr. Martinez she great Prices are reasonable
Very nice pet people.
The vets are great.
The most compassionate people I have ever met. They took their time and we're very gentle with my Sara Lee. I highly recommend this Pet Hospital.
Best prices around but small crowded and uncomfortable
The staff in this place is amazing. I have three dogs and a cat. We are so greatfull to them. They really do the best they can to help owners and their pets.
We like this hospital.
The best in town with prices
We live these folks. Caring, compassionate and won’t pressure into paying for things that aren’t needed. Highly recommend!
Not cheap, two puppies here costed me double what I paid at lake alfred. Knowledgeable, however the place was extremely dirty. The vet wasn't very thorough with the exam, I've gone to tons of other vets for my dogs through out the years, and the vet himself didn't do a full hands on job, missed a few things that even though they were minor, should of been noted. It looks more like you are going to surrender your pet vs a vet. I've seen waffle houses in better shape.
Doctor Martinez is amazing, she cares a lot for your pet, and treats them with love and compassion, the best! In the other hand, prices are affordable and reasonable.
Was extremely crowded after I met the vet it was well worth the wait
Excellent service from staff and the doctor!!! Specail thank you to the vet/staff for saving my baby girl Chata. Highly recommended.
I just took my cat that I found as a stray, her name is angel she had a bad uti enlarged kidney and sand in her bladder. They were very nice and caring they took really good care of her. She might not of made it with out them. I am gonna make sure to take her back there when anything goes wrong.
Great prices, good people, excellent service.
Great lower cost vet
We have been to this location twice. The price is great, but be aware you will be waiting a long time for the vet to see your pet. They are always busy. A 20 minute appointment took 2 hours of waiting, with an appointment. The vets are nice, and seem to be knowledgeable. But I wish they wouldn't schedule so many appointments without having the space or time to take care of them. Edited 10/21: We brought my Black Lab/Dalmation mix here over a month ago for them to test a lump hanging off his side. They sent the labs out and never called me with the results (whether it was cancerous). So today, I bring him back in for a monthly allergy shot, and asked for his results. They informed me that they had the wrong number on file. Understandable. I asked if I could get the results while we were there. They printed off the results and the vet tech handed them to me. I asked what the results meant and if he was okay, or if he would need surgery. She told me she couldn't answer those questions, and there was no way to tell me whether or not he was alright. We also brought my smaller Beagle in for a nail trim today. They refused to trim her nails without muzzling her. Even though the last time we brought her in she didn't need a muzzle, and has never snapped on anyone or anything. She's also up to date on every shot (she received them there). Not happy with this visit, and we definitely won't be back.
Small and busy took an hour and half past our appointment time to get seen. The Vet is nice.
Best doctor and staff
Amazing customer service. Great with the animals and very fast and caring.
Today was my first time I have been here, I am looking for a new vet and think I may have found one. The staff were all so nice and Dr. Martinez was wonderful. You could tell she really cared about my dog. It is not a fancy place, but I would highly recommend.
Clean, amazing customer service
I had to surrender my pup because I didn’t have the money for treatment for parvo. I called 3 times to get an update to see if she was making it. The last person I spoke to basically told me very rudely that she was no longer my problem and she couldn’t give any more updates. My puppy had her parvo shot and still contracted the virus. I only surrendered her to save her. I loved her so much. If I could’ve saved her myself I would’ve. Upon dropping her off I was told there was no issue with me calling them to checkup on her. I was absolutely heartbroken when told not to call anymore. Surrendering her was my last resort. To save her life. Now I’ll never have anyway of knowing if she made it. The lady was rude and frankly heartless.
They are angels!!! I recommend them 1000 times! The staff is very helpful and they really love what they do. Love them.
Great service! Care about their patients
Very nice people. Always good to pets and reasonably priced.
Best place around for the money and they don't get no better than dr. Martinez and of course you have to look at the workers the workers do all the other work other than what she does they are very nice in there too
They are really great. They are honest and have great prices. You can tell that they care.