Reviews of West Ridge Animal Hospital (Veterinarian)

8235 W 20th St, Greeley, CO 80634

Average Rating:

DESCRIPTION

You have all the information of people who purchase the services of West Ridge Animal Hospital (Veterinarian) around Colorado area.

Right now the firm receives a score of 4.5 over 5 and that score was based on 202 reviews.

You must have seen that the average of ratings that it reaches is nearly the top, and it is founded on a very large number of feddbacks, so we can say that the rating is quite accurate. If people have bothered to leave their score when they are pleased with the business, is that it works.

As you know, we don't usually bother to put feddbacks when they are good and we usually do it only if we've had a problem or incidence...

This Veterinarian belongs to the category of Animal hospital.

Where is West Ridge Animal Hospital?

REVIEWS OF West Ridge Animal Hospital IN Colorado

Sara Greenstreet

I took my puppy, Bailey, into West Ridge Animal Hospital because she had been lethargic and throwing up. The technician we saw, Amber, who completed the parvovirus testing was fantastic. She was gentle with our puppy and was very informative about the process. She was also very kind and prepared us for what we needed to take home. However, the veterinarian, Jheanine Castaneda, had a horrible bed side manner and did not educate us nor inform of us of our options moving forward. Our puppy, a chihuahua mix, was only 5 months old, had lost weight and was having trouble breathing, along the previously mentioned symptoms of parvovirus. We were given an estimate for hospitalizing her for treatment, which we could not afford, and were given only one other option: to take her home and administer treatment ourselves. We took the option we could afford and were told that she had a 68% chance of living and that she wasn’t in horrible condition because she was still hydrated. We were not informed about the other side effects of the virus or given information on how to take care of her if she were to show more symptoms. Instead, we were told to pay for the ten day at home treatment <$300 and that she should be okay and if we had any problems to take her to the emergency veterinarian hospital as this was over a holiday weekend. We did everything we were told to, our puppy was receptive to all of the medications, however she did not last 24 hours. I understand that this virus is fatal, but was severely uninformed about options/possibilities from this veterinarian. In the end, her whole purpose was the money, not the care given to our pet. In addition, when I took Bailey to the emergency hospital, I was told that I should have never been given the medication (shots) I was to administer on my own and that she did not have a good chance of living due to her size and trouble breathing. The vet said that we paid to prolong the inevitable and that it should have never been an option. I called and spoke with director to give a formal complaint about our experience and she said she would look into it. I do not recommend West Ridge Animal Hospital and specifically do not recommend Jheanine Castaneda as a vet. She does not have the bed side manner to take care of sick animals and seems to think that quick fixes and more money are the only answers.

Robert Lucas

Everyone at West Ridge were super friendly I was very impressed with Amber, tech as well as Sharon Marley's new doctor. They both show a genuine love for cats by the way they treated Marley. Sharon made me aware of new dietary needs of cats. West Ridge is definitely our new choice for veterinary needs we will soon be seeing our new puppy as soon as we find one.

annabelle whitten

This place is excellent. The entire staff made me feel comfortable when I had to admit my dog to the hospital.

woowoowolf

I have taken my dog, ShyAnn, to West Ridge Animal Hospital since I moved to Colorado. They have pulled her through some pretty rough situations. All the vets there are very friendly and knowledgeable. A little pricey but they are worth it.

Bryan Dahms

They were able to see our dog right within a few days. Dr. Bull was amazing! She spent a lot of time with us to figure out how to help our dog.

kestrelman1999

I have been bringing my GSD to West Ridge for three years now. They are always attentive to not only the needs of my pet, but my needs and wishes too.

epicwolf3

I was very nervous going back into this Animal Hospital since the last two times my sister and I did not have good experiences. It was a three hour deal with my dog, and a 3+ hour wait with hers. I'm not sure I could recommend this place for a dog or a cat, but for a reptile, I had a very great experience. They got me in right away, the vet tech was awesome to talk to, and the Vet was great at explaining what he was seeing in my snake. He gave me some advice on how I can maintain my snakes health and spent a good time looking over my snake. I had gone in expecting a check up to be over a hundred dollars but was unexpectedly surprised that it fell below that price. I will be taking my reptile animals there again if need be.

Robin Jaquis

My Golden Retriever, Beau, was seen at the clinic for some teeth issues. Dr. Combs and his team were knowledgeable and treated Beau gently. I've already recommended his clinic to a friend. Thanks for the good care!

Dylan McIntire

I called Sheep Draw (my normal vet) to try to get my dog in due to sneezing blood, they said they didn't have time. I called West Ridge, and not being a client, they told me to come over immediately to see Dr. Hubert. My dog was seen within 25 minutes of me calling in. I was charged a very reasonable emergency exam fee ($85), and the doctor probably spent at least 20 minutes with us. The vet tech was also very helpful and made the process quick and easy. Lilly is feeling much better now! We will be switching vet care for our 3 dogs/1 cat to West Ridge from now on. Thanks again!

Cari Rowe

From meeting me out side and offering me assistance with my 2 big gentle giant puppies, to the techs wonderful personalities and clear explanations, to Dr Combs amazing interactions with our pups. This is a great clinic! You will not go wrong by bringing your pets here!

Amanda Rockwell

We love this place and have gone here for years. Love the staff! Especially Dr. Bull, she is so good with my cats. She always goes above and beyond for us!!

Daniel Gehring

So helpful and compassionate with our little fur babys. Went above and beyond diagnosing, and made sure to get us everything we needed. So thankful for Dr. Combs

Jessica Fantay

My puppy was taken care of here when he was sick. He got well better since his visit. I recommend.

Jason Webb

We have been using West Ridge Animal Hospital for 20 years. During that time, we've adopted three dogs all of whom have been cared for by West Ridge. And, when we had to say goodbye to one of them, it was West Ridge that helped her pass gently. I wouldn't want anyone else having to take care of my pets. Drs. Combs and Hubert are the absolute best, and they have assembled a staff that is amazing--top to bottom. Every member of the staff is so caring and seem genuinely concerned for our animals, and that means something to me.

Nigel Dewing

Extremely helpful and compassionate. Very knowledgeable and patient, answered all our questions. Great facility, we'll not go anywhere else now!

Elizabeth V

These are the best vets Ive ever had. They genuinely care about the health of your pet. They give sound advice and I know my cat gets pampered when he is with them.

Karen Boykin

Had a great experience here. They took great care of my cat and gave me alot of good health information. This is a great place to bring your pets!

Barbara Coloroso

Compassionate, professional care for our old giant malamute. Entire staff is welcoming and helpful.

Chelsea Ireland

I made an appointment with West Ridge for my cat who I thought had an acute eye infection. Turns out she has a herpes outbreak and needed to be on several treatments. Everyone who helped me took time to explain what I needed to do to help my cat heal. They even reached out via phone and email to check on her. I wish I would have known about them years ago so I could have used them for all my routine vet care. I would highly recommend West Ridge Animal Hospital!

Kerrie Pitts

I found west ridge through a recommendation from my teacher. They have been taking care of my cat for 4 years now and we are now taking our new kitten to them. My older cat was sick last summer and they took very good care of him. They answer any and all questions. They support you as a pet owner. And the best part is you can tell they love animals. Every doctor I have had with my cats has enjoyed their own experience with them regardless of how the cats react. Very friendly and reliable. GREAT hours and easy to schedule an appointment.

Judy Leal

I desperately needed some answers to my dog's issue. THE FACT THAT I COULD GET AN APPOINTMENT THAT DAY ALLEVIATED MY ANXIETY. THE ALMOST IMMEDIATE CARE TOTALLY PUT ME AT EASE. I RECEIVED ANSWERS TO EVERY QUESTION. I'M RETURNING FOR REGULAR CARE FOR MY HONEY!

Madi Miller

I just got a puppy and needed to get her a general health exam. This is my first pet ever, and this vet was amazing! They have great people who are very friendly and really want to help. They are a little expensive but completely worth it!

Ken Platt

This is the most competent, caring, respectful and professional veterinarian service I could imagine. We will stay with them for all our critter’s needs.

John Victor Ubana

Don't bring your pets here, they might DIE due to looooooooooooooooooooong WAIT time, and you see staff DIDDLY DADDLING around, even with appointment and urgent status. If you love your pets, go somewhere else. We've been to many vets and never had this BAD of an experience.

todd weber

I wouldn't change Vets for love or money BUT there are folks out there living on fixed incomes and payment plans would be nice!!! I strongly suggest insurance plans affordable to Seniors living on fixed incomes?????

Sharron Neal

I love West Ridge! Everyone does a great job; very knowledgeable, friendly and clean! I wouldn't go anywhere else!

Paleri Mann

The doctors and staff have given our pet excellent service. Our previous vet was wonderful and we are glad that his office referred us to this hospital when he retired.

Kristy Sharpton

DO NOT TAKE YOUR ANIMAL HERE IF ITS AN EMERGENCY!! They claim to be a hospital but couldn’t do anything but the blood test and X-rays. Had to leave and go elsewhere and pay double for what should have been done here in the first place!!!

Jorie Pepper

At first I really loved this place. The staff was great and so were the doctors. They really took their time learning about my puppy and assisting with the puppy experience. I had my puppy neutered with them with instructions to let me know if there are any issues. He is very attached to me, and hates being away from me. I was updated throughout the day and was told he was doing great. When I picked him up the next day I was then told he was very aggravated and not being very friendly. I was upset because this was obviously news to me, and if I would have been told the truth the previous day and that morning, I would have went and diffused the stiuation. I obviously decided to change vets because this is not okay and not how the situation should have been handled. I picked up the vet records this morning and upon my review saw that while he was in their care getting neutered he was only taken out once and urined in the kennel multiple times that day. No wonder he was unhappy. He clearly was not getting the attention he should have been getting and was told he would get when I trusted them with this care. I do not recommend this place.

Jan Martin

oh my goodness!! what a wonderful place to take your pet - cat for me.. I know everyone loves their pet as I do. I had to bring my cat in for urgent care - 3 times.. yikes. the folks at West Ridge were wonderful and FAST. They have taken such good care of my cat and have been amazing. He was in a slight altercation with some complications and the staff there have taken such good care of him. I can't recommend them high enough for their care and kindness. I found them to be more affordable than my current vet as well. I'm pretty sure I'm going to be switching vets.. oops. Also when I called my own vet to get urgent care they couldn't find time for us :(

McKenzie Wilson

Had to bring my dog in for Urgent Care needs and they were the only vet near me with extended hours. While I was waiting in the lobby for a while, they never failed to neglect me or my dog even though she was stable. The veterinarians were all extremely friendly. My only complaint is that it was a little pricey but certainly worth it for the care my dog got. They were able to accurately diagnose my dog and with the right medications she was herself again within 24 hours. If you’re looking for well established vets and don’t mind spending a little money, this is the place to go.

Mario M

They were able to get our sick pup in right away and get him the treatment he needed. Courteous and professional staff answered all of our questions and were very helpful and informative. I highly recommend this place.

Jesi Searles

Amazing staff! I Brought my two pets in for a check up and I felt I was given the best attention and service! Both the technician and vet were very gentle and alert while handling my pets. The were extremely helpful in answering all my questions. It is so easy to see their compation for animals!

Shannon Martin

Very friendly and helpfull with my older dog. They were great with my puppy, too. Willing to walk me through what they recommended and pricing. Only bad side was not willing to make payment arrangements.

Lorena Fuentes

Extremely unorganized. Took my cat for the first time, thinking this was the best vet to go to as a new resident in Greeley. Our entire experience was terrible. The things I needed when I went: rabies shot, urine sample, sanitary shave for my cat, and blood work. We left the facility and got called to go back as soon as I got home because they somehow forgot to give him his shot when they took him in the back for his shave and samples. This was a huge inconvenience since this made me an hour late to work because of this. I arrived, and it took a while before I was seen again, when I had been told it would be extremely quick since it was their error. I also did not get a sanitary shave for my cat, but thankfully, was not charged for it. But now I have to see when and where I will be able to get one for my cat. A week later The vet called me to ask if blood in my cat's urine was an issue. I said if it is, I don't know because of the color of the litter box. I was informed that they had not seen it in the sample, but it was an issue in the results. Therefore they wanted to have me do a sample at my house because they stated they believed they had his results mixed with another cat's. Saying that a result was probably mixed so nonchalantly was so shocking to me. If there was an urgent need in a result and they are just too unorganized to keep their samples with the right patients, that could be so life threatening for our fur babies. Overall this facility just seems extremely unorganized for this many things to have happened and in a rush to get you out. Wish I hadn't spent so much money here. I'd rather take my business elsewhere.

Ryan Lira

Love this vet clinic, everyone we have met has been incredible. All of the doctors are amazing with the animals and the vet techs are all fantastic as well. They clearly love their jobs and strive to give great care of the animals and their humans. If you are looking for great care for your animals this is for sure the place to get it.

Alissa Smith

If I could give no stars, I would. I took my youngest pup here because she was sick and this is the vet I had been recommended to. The staff were friendly and made me feel well. The vet we dealt with, however, was not. She couldn’t tell what was wrong with her, gave her some medicine and sent her on her way with a “guess”. That was 7 o’clock at night. By 9:30 pm, she had passed away. I understand if it was going to happen, they wouldn’t have been able to stop it, but some explanation would have been nice. I still have no idea why my baby was taken from me so, so soon. The other vet wasn’t on staff at the time, but I still received a grievance card for the loss of my baby from her. (Thank you) The next day when my husband and my mother went in for me because I was completely shattered, they offered to pay for her cremation. They explained I had already paid so she said she would get back to us with at least some amount. That was back on January 3rd, my baby passed January 2nd. I still have not heard back, I still have no explanation as to why or what was wrong. I’m still wondering. Still heart broken. I still miss her more than I could ever describe. And they couldn’t even call me back to give me a yes or no on cremation costs, let alone what happened. I let everyone know how terrible this place is, and I will never allow myself or anyone I know bring business back here. Terrible.

Hapadam

My fur baby Mushu got an absess on his head overnight and they were able to get me in the afternoon afterward. They have a genuine compassion for my animals that most other vets don't. They answered all my questions and actually took me seriously when I expressed my concerns. I adore my animals and I want them to be treated with compassion just as a part of the family and that is exactly what I got at Sheep Draw.

Paige Garduno

I love all the vets, vet techs, kennel techs, and office employees. They have taken care of my dogs for a little over a year now, from kenneling to surgery to regular office visits. I could not be happier. Such a great, caring group of people.

Lee Butler

Westridge Animal Hospital was very professional to both myself and my cat. I saw her get hit by a car so I was traumatized as much as my cat! She received excellent and thorough care!

Mitzi Trujillo

I will recommend West Ridge to everyone, I was able to get my dog in to see the Dr. and not wait to make an appointment a month later. So I can say; I was a walk in, my dog was a new patient and was treated great. I also did not get drilled to death about why I had not done certain things with my dog. They were just glad I started, and were very helpful and willing to work with me with meds.

Bryce Eckhardt

Our dog was acting strangely early on a Saturday morning and we couldn't figure out what was wrong. After calling numerous other businesses and being told we would have to wait 3 days to take him in to get checked, West Ridge made us an appointment to have him checked out within an hour. While there they were very professional and helpful. I would highly recommend them

Alexis Zanetell

I have never had a vet so thorough- the visit itself, the follow-up to review results, the game plan going forward. I am so thankful for their level of care. I would drive hours for a vet so wonderful, it's just a bonus that they're 8mins away!

BRIAN JACOBY

Dr Turcotte is great. We have been taking our Sheba Inu to West Ridge animal hospital for 15 years. We are so happy now to have Dr Turcotte care for her, she explains everything thoughly and is very knowledgeable. Would definitely recommend Dr Turcotte.

Missy Gore

Proud to not only work for West Ridge, but also bring my dog here as well. No matter what, the staff always has the animals best interest at heart and will do anything to make the clients and their animals feel comfortable. I will ALWAYS bring my animals to West Ridge Animal Hospital!

Sarah M Hughes

I love this place. The level of service is phenomenal, and I love all the vets I’ve interacted with in my time there. Special shoutouts to Dr. Staples (who left the practice recently- we miss you!) and Dr. Turcotte!! Always friendly, always clean, always five stars.

Brittney Minne

Worst vet. I do not recommend! High prices and lack of knowledge. They never informed me my dog had eggs in her fecal sample until she threw up a massive worm. They also could not diagnose my dogs hurt leg. They wanted to charge me $280 for xrays even though the vet said he didn't think it was a bone issue. I was able to get a diagnosis from another vet that actually took time to look at my dog. Instead of wanting to continue to charge me for unnecessary things.

R M

I found West Ridge about 2 months after we got our great dane puppy we had an emergency and they were close to home with late hours! Since they day I haven't wanted to take my fur baby anywhere else. There entire staff is friendly, helpful and genuinely concerned about your pet and you. I have nothing but good things to say about them and will continue to take my dog to them as long as we possible! Thank you West Ridge

Business Hours of West Ridge Animal Hospital in Colorado

SUNDAY
9AM–1PM
MONDAY
8AM–9PM
TUESDAY
8AM–9PM
WEDNESDAY
8AM–9PM
THURSDAY
8AM–9PM
FRIDAY
8AM–9PM
SATURDAY
8AM–5PM

PHONE & WEBPAGE

West Ridge Animal Hospital en Colorado
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